Columbus 2013 Report to the Community

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story success CARF has accredited Columbus for its residential and employment services. www.carf.org story success Serving people with disabilities since 1968 2013 REPORT TO THE COMMUNITY

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2013 Report to the Community from the Columbus Community Center and Columbus Foundation in Salt Lake City Utah

Transcript of Columbus 2013 Report to the Community

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success

CARF has accredited Columbus for its residential and employment services.

www.carf.org

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success

Serving people with disabilities since 1968

2 0 1 3 R E P O R T T O T H E C O M M U N I T Y

2 • Columbus 2013 Report to the Community

3-YEAR STRATEGIC PLANS T R A T E G I C I N T E N T

Be an innovator in improving the lives of individuals with disabilities by:• Aligning programs with best practices to increase efficiency.• GrowingÊbusiness operations that generate a balance of

multiple revenue streams.• Building on CARF-accredited leadership and preparing for

ISO certification.

2 0 1 3 – 2 0 1 6 O B J E C T I V E SGrow the number of clients served to 600. Deliver on the mission through program quality that meets highest industry standards. Drive overall revenues of $10M while assessing one-time major capital expansion:

• Fees for Service $5.0M• Contract Work $5.0M• Donations $5.0M

3 K E Y S T R A T E G I E S

S T R A T E G I C I N I T I A T I V E S

Our MissionColumbus supports the

growth, development, and independence of

individuals with disabilities.

Our VisionColumbus believes that

every individual with disabilitieshas the right to develop to

his or her full potential.

1Sustain Quality Systems

Sustain program qualily and grow the number of clients served by cultivating

Key Stakeholder Relationships.

• Develop internal capacity and staff to serve increased number of individuals.

• Sustain quality systems that balance program and business requirements.

3Connect Resources with Mission

Capitalize on our Program Success and Impact on the lives we touch

to drive innovations and increase capacity.

.

• Expand marketing efforts through events and tours.

• Support the Dignity through Work Scholarship Fund through annual giving and endowment.

• Assess the feasibility of major capital expansion.

2Build Business Enterprise

Leverage and broaden Business Enterprises and Facilities to offer independence in the

community, dignity through work, and stable revenue.

• Leverage current business lines and programs.

• Coordinate sales and marketing efforts.• Improve quality and data management

systems with ERP system.

HOW WE SUSTAINED QUALITY SYSTEMS

• 385 individuals were served(unduplicated), a 5% increasefrom the previous year.

• 3-year CARF accreditation of residential and employment serv-ices demonstrated adherence tohighest quality standards in theindustry.

HOW WE BUILT BUSINESS ENTERPRISES

• 216 individuals earned a total of$1,077,579 in wages.

• 73 individuals were placed incompetitive employment in localbusinesses, up from 39 place-ments the previous year.

• 32% of Columbus’s revenuecame through 6 business lines.

HOW WE CONNECTED RESOURCES WITH MISSION

• 300 people attended the annualDignity through Work event.

• 20 individuals received Dignitythrough Work scholarships.

• $100,000 “Peter Demirali Endowed Scholarship” established.

Columbus’s mission is to support individuals like Ray Wright (cover) to reach their full potential. Ourstrategic plan allows us to plan for our future while tracking yearly outcomes that measure impact. A key compo-nent of Columbus’s strategic planning has been a focus on innovation. We look for opportunity where others might not. We partner with stakeholders who are willing to share our vision to make a difference in the community.

Columbus 2013 Report to the Community • 3

Social enterprise is the place where the entre -

preneurial and the human spirit come together, driven by

the desire to make the world a better place for some of the

most vulnerable among us.

In November, Columbus held its 8th Annual Dignity

through Work recognition event with a record attendance

of 300. The event reminds us of the complex partnerships

and community support that allow entrepreneurial oppor-

tunities to succeed and thrive.

We are grateful to the corporate and civic partners that

continue to open the doors of opportunity for those who

face insurmountable obstacles in their daily lives. The three

companies honored at the event—Harmon’s, Smith’s Food

and Drug, & Wendy’s—make it a best practice to align

community values with business principles. We see the

results in better business processes and jobs created.

We are able to reflect on the vision of a civic leader, Don

Uchida, who recently retired as the executive director of

the Utah State Office of Rehabilitation. In his 40-year

Message from Management Entrepreneurs of the Human Spirit

career in vocational rehabilitation, he not only guided

national policy—his contributions are experienced daily

in local nonprofits.

More importantly, we are reminded of the quiet determina-

tion that Ray, Peter, Rebecca, Charles, and Jimmy exhibit

every day when they leave home to go to work. We are

honored to share their stories in this year’s annual report.

Sincerely,

Mark Wilkinson Gary Knapp

President, Board of Trustees Executive Director

Columbus Foundation Columbus

2013 came to a close with a holiday luncheon that brought togethersome of Columbus’s founders. (First row, l-r) Dr. GeraldineMcCarthy Clark is nationally recognized for her work as anadvocate for individuals with disabilities. Donna Adams andArlene Dial represent two of eight families that attendedColumbus the day it opened in June 1968. Their sons, Ronald

Adams and Steve Dial, have enjoyed careers that havespanned 45 years. (Back row, l-r) Fran Peek helped hisson, Kim, launch an international speaking career afterhe gained fame as the inspiration for Dustin Hoffman’scharacter in the movie Rain Man. Terrell Dougancaptured her family’s story in the acclaimed book That Went Well: Adventures in Caring for My Sister.

4 • Columbus 2013 Report to the Community

2013 Success StoriesCelebrating the Human Spirit

Columbus staff and our many stakeholderswork in partnership to ensure that in-

dividuals have the support they need

to live and work in the community.

In our Residential Program, 81

individuals live with independence

in the community, supported in an

environment where they live and learn,

optimize their independence, and in-

teract socially with friends and family.

In our Vocational Training and

Employment Program, 289 indi-

viduals have the support they

need to work in the community.

We work with local businesses to

provide an array of vocational train-

ing and employment opportunities.

In our Day Activity Program, 76

individuals can choose from a vari-

ety of recreational, leisure, and ther-

apeutic activities. Our new 4,200

square-foot multipurpose room pro-

vides an area to relax and watch

a movie or enjoy a session of yoga,

to name just a few of the activities.

The stories on these two pages illus-

trate individual successes and remind

us that many people and organiza-

tions work together to support

Columbus’s mission.

zest

pride

Charles Ellis was recog-nized with the 2013 AbilityOneWilliam M. Usdane Award. This na-tional award acknowledges an indi-vidual with a significant disability whohas exhibited outstanding achieve-ment and exceptional character.Charles lost both of his parents whenhe was young, and has had a life-long struggle with various disabilities.He found a part-time job through theVocational Rehabilitation program,and this empowered Charles to lookfor full-time work to support himself.He joined Columbus in 2011 as acustodian at a BLM field office,where his work earned the cus-tomer’s praise. Charles proved hecould perform at a high level, and byemphasizing teamwork, he hashelped other employees do thesame. According to Charles, “Havinga job just makes life better; it givesmy life purpose and value.”

Ray Wright has workedwith the Columbus Supported Em-ployment staff in the last three yearsto learn the skills he needs to workin a local business. He had an inter-est in food service and exhibitedgreat enthusiasm when NY PizzaPatrol offered him a position. Alongwith a job he loves, he continues toenrich his life by attending commu-nity classes at the Literacy ActionCenter and completing his EagleScout requirements. One of NYPizza Patrol’s owners, Bill Herndon,has only accolades for Ray’s work,“His professionalism and work ethichave been outstanding and his inter-action with fellow employees is gen-uine and welcomed. We love Ray.”

Peter Johnson cameto Columbus two and half years agoand temporarily worked on a short-term project. The staff recognizedhow Peter was able to overcomepast personal obstacles and focuson his work in order to provide forhis family. Over the past year, Petermoved to work in grounds mainte-nance where he has experiencedtremendous personal growth. “Petetakes ownership in his work. He is a team leader, and he is extremelyversatile. I know Pete is getting thework done well, no matter the task athand. Pete is a family man, and hesupports his colleagues,” said hisColumbus supervisor, George Mc-Culley.

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Wesley “Jimmy”Caswell has been withColumbus since 2005, and he ispart of the original group thatoperates the shredding room as part of Columbus SecureDocument Solutions. Tonie MichelleHanaazbaa, Jimmy’s support co -ordinator, explained, “Even thoughJimmy is non-verbal, he can conveyhis emotions better than mostindividuals.” Jimmy’s managers at Columbus all highlight his abilityto motivate and lead others, workquickly and efficiently, and they all are impressed by his uniqueability to hear the loading trucks pull up over the loud noise of theshredders. “Jimmy is always thefirst person to help load and unloadshipments,” said Greg Yates, hismanager at Columbus.

Rebecca Allmonwas a Salt Lake City School Districtstudent when she came toColumbus. In 2008, she wasawarded a “Dignity through WorkScholarship,” which allowed her topursue vocational training at theIntermountain Healthcare CentralLaundry. Rebecca learned every jobin the laundry. Rebecca has workedat Wendy’s for the past two years,and each day she continues to takeon more responsibility. According to Chance Mikesell, Rebecca’smanager at Wendy’s, “Rebecca isexcited to learn more, and she isalways smiling.” One happycostumer added, “She’s the best,that girl!” Columbus staff havewatched Rebecca grow over thepast ten years from a teenager to ahappily married and hard-workingyoung woman.

Columbus 2013 Report to the Community • 5

growth

Columbus staff and our many stakeholders work in partnership to ensure that each individualcan make choices to live and work in the community. The stories on these two pages illustrate individualsuccess and remind us that many people and organizations work together to support Columbus’s mission.

6 • Columbus 2013 Report to the Community

2012–2013 Financial Information Summary of Audited Results

Columbus is jointly operatedby the Columbus Foundation and the Salt Lake CitySchool District. This contractual agreement allowsColumbus to provide the Salt Lake City School Districtwith educational and vocational services for studentswith disabilities from the ages 16–22. We are grateful for the support of the Salt Lake City School District for financial and personnel management issues.

Financial and program information in this annual reportis based on the 2012–2013 fiscal year. The information

Total end-of-year net assets are available in Columbus’s and the Columbus Foundation’s audited financial statements, which are available upon request.

Columbus has been designated as a recipient of School Land Trust Funds. These funds will support staff development and training so that Special Education students in the Salt Lake City School District can receive vocational training leading to competitive employment and job retention.

Indirect Rate 3%

Client Salaries& Benefits 20%Staff Salaries

& Benefits58%

Buildings, Equipment, Operations 19%

Other 6%Donations 4%

FederalFees forService41%

ContractIncome32%

State Fees for Service17%

Scholarships32%

Endowments36%

BlockGrants 18%

Other14%

Indirect Rate 3%

Client Salaries& Benefits 20%Staff Salaries

& Benefits58%

Buildings, Equipment, Operations 19%

Other 6%Donations 4%

FederalFees forService41%

ContractIncome32%

State Fees for Service17%

Scholarships32%

Endowments36%

BlockGrants 18%

Other14%

Indirect Rate 3%

Client Salaries& Benefits 20%Staff Salaries

& Benefits58%

Buildings, Equipment, Operations 19%

Other 6%Donations 4%

FederalFees forService41%

ContractIncome32%

State Fees for Service17%

Scholarships32%

Endowments36%

BlockGrants 18%

Other14%

is summarized from the following reports provided bythe Columbus Foundation, the Salt Lake City SchoolDistrict, and Columbus Community Center:

• Columbus Statement of Program Revenues and Expenditures Year Ended June 30, 2013

• Annual Program Participant Descriptors and OutcomeMeasures Report July 1, 2012 through June 30, 2013

• Columbus Foundation, Inc. Financial Statements June 30, 2013 and 2012

2012–2013 Expenses: $6,095,957

Staff Salaries & Benefits $3,514,642Client Salaries & Benefits $1,248,839Buildings, Equipment, Operations $1,155,951

Indirect Rate $ 176,525

2012–2013 Revenues: $6,898,687

Federal Fees for Service $2,862,397Contract Income $2,191,984State Fees for Service $1,163,181Donations $ 277,573Other (rent, etc.) $ 403,552

Columbus 2013 Report to the Community • 7

T H A N K Y O U T O O U R G E N E R O U S S U P P O R T E R SDonna AdamsSuann AdamsSherri AllenMichelle AllredAlphaGraphics of South Salt LakeAmerican Express Center forCommunity Development

Andrew and Cathy AbramsHalina K. ArchettoMichael AzeezRosalind BaileyBank of the WestMartin BarnesShauna BathWilliam F. BearingerLisa BearnsonJeffrey BeckerAmy BeerDavid BennettEvalyn BennettDavid BersonDonna BlairKaty BlommerPeter BollenbeckerCrystal BondDanielle DiMartino BoothRoger BorgenichtRich BottArdell and Donna BrownJulie BuchholzPeter BurnsKit and Betsy BurtonKevin BushLisa and Charles CareyJan CarterRoseann CelauroBrandy ChaseRebecca Chavez-HouckJoseph ChieffoKim ChristisonGwen ChurchCIT BankDr. Geraldine ClarkNatalie CohenJerry CostleyCumberland AdvisorsDel TacoAlexandra DemiraliDeseret IndustriesArlene DialMalcolm DillmanDixon GolfJanine DonaldJoseph DoughertyDana DrukMichael DruryWilliam DunkelbergE*Trade Savings BankTifanie and Randy EastwoodMaribel EchevarriaPatti EgressDean Eisen

Robert and Marilyn EisenbeisTeresa EllisRosemary EmeryJeff EreksonDon EvansBrett FarrisBridget FaughnanKim FonsecaLouis and Linda FoundosScott FrewAlison GardnerGE Capital BankGE Capital Retail BankBrad GemelliSherry GlendenningGMS SecuritiesGary GoffGoldman SachsJudith GotsdinerThe Gulton FoundationKathy HaleToni-Michele HanaazbaaLaurie HarmonHarmons Neighborhood GrocerSteve and Kelly HarmsenSandra HatchHealthCare Pharmaceuticals, Inc.Henry Walker HomesGinger HigbeeStuart HoffmanJohn HolmesKatrina HoltSheldon and Aleen HorrocksConstance Louise HunterIntermountain HealthcareRebecca IrelandMelissa JensenBrent JohnsonPhil JohnsonSusan R. JohnsonBrian KingBill KirthAlyshia KleinBrennan KellyKevin KeyesKarl and Bea KiefferTeri KlugGary KnappDavid KoburgerSteven KochDavid R. KotokRobert LakeRick LambertBruce LefaviJerome LeibowitzDavi LenahanRachel LewisNissen LiddiardDavid LitvackSeth LonghurstDaisy G. LopezDaniel Lustig

Stephanie MackayJenny MackenzieKathleen MadiganCatherine MannJames MarshallShelley and Lee MarshallJohn MauldinPam McComasMike McDonoughLaDawn and Steven McNealMichael McNivenJames McTagueRob MillardBruce Miller and Melanie Coronetz

Greg MisenerPeggy MitchellMorgan Stanley BankKisty MorrisMountain America Credit UnionJohn MousseauM.R. Beal & Co.Susan NicholsDaniel NigroBarry Scott NobelNY Pizza PatrolNeil OldendorpAli OliverMike O'MalleyStephen and Jo PaganoTherese PantalionePathway AssociatesHoney Debrah PavelIan PercyJohn PhillipsMaura Powers and Robert Volcker

Sharon PrizantFrank and Alice PuleoLizette QuijanoRamirez and CompanyAmy RaymondRedwood ToxicologyMyra RenwickDebbie RevermanBarry RitholtzScott RobertsTara RollinsDavid RosenbergLt. Fred RossNannette Leigh SaboSalt Lake City CDBGSalt Lake County CDBGRebecca SanchezSamuel SantiagoKurt SchansingerRandy SchelbleChristine Peterson SchlesingerMadeline SchnappColin and Danette SchrockJudith Skornicka SchwartzbaumPameal Scott

Jennifer M. SeeligGregg and Betty SharpPatrick SheaBonnie ShepherdPhillip ShumwayMichele Berger SimmonsBill SmedleyPatrick SmithSmith's Food & DrugAllison SmootDonna SooyLee StepanishenMichael StevensonStifel NicolausJulie R. StonePhyllis StreitStrong AudiGreg SummerhayesJulie TakedaStewart TaylorRhoda TemkinKyle ThomasKristy TribeUnited Way of Northern UtahUS BankUtah Developmental DisabilitiesCouncil

Donna Marie VallesVan Cott BagleyJon VanderStekBrenda Lee VendittiTaylor VoylesMichiel van der VoortMark and Barbara VermylenFlo VincentNelida VidroMaryanne WaldmanTony WandJanet WatersGwen WebbWelfare Square Bishop's Storehouse

WEX BankR. Christopher WhalenMike and Deann WhiteKaren and Larry WileyMark and Julie WilkinsonWilliam and Edith WitherellJudith and Basil WittStephen and June WolfsonDavid WrightAdina Zahradnikova

An effort has been made to include all 2012–2013 supportersand to spell names correctly. Ifyou find an error, please contactStephanie Mackay at (801) 262-1552, ext. 136, or [email protected].

In Memoriam Ron Adams Marie Carlie Kent SteedJudy Anderson Darlene Gulbransen Maggie Wilcox

Clinton Juliano

3495 South West TempleSalt Lake City, Utah 84115

(801) 262-1552www.columbusserves.org

Copyright © 2014 Columbus Graphic design: Janice Campbell, The Very Idea® Photography: Chris Dickinson Photography

EXECUTIVE COMMITTEE

PRESIDENTMark WilkinsonPitney Bowes Bank

PAST PRESIDENTMyra RenwickBMW Bank

VICE PRESIDENTAllison SmootUBS

TREASURERDavid D. BennettAttorney at Law

SECRETARYKatrina HoltGE Capital Bank

Suann AdamsCommunity Representative

Rich BottIntermountain Healthcare

Marty CarpenterState of Utah Governor’s Office

Sean CarrollGoldman Sachs

Susan JohnsonAmerican Express

Gary KnappColumbus

Rosemary EmeryBoard of Education of

Salt Lake City

Renee McCarvelColumbus Representative

Monica RaffertyColdwell Banker Commercial

Lt. Fred RossSalt Lake City Police Department

Florence VincentVan Cott Bagley

Larry WileyUtah State House of

Representatives

COLUMBUS ADVISORY BOARD

Tom BarnesBrighton Consulting

Kerry BateHousing Authority of

the County of Salt Lake

Betsy BurtonKing’s English Bookstore

Maura CarabelloExoro Group

Phil JohnsonAnchor Financial

Senator Patricia JonesDan Jones and Associates

Alex LawrenceWeber State University

Tyler NortonStrategic Link

Val OvesonWSRP

Jon VanderStekUS Bank

Gwen WebbAmerican Express

Centurion Bank

COLUMBUS MANAGEMENT TEAM

Gary KnappExecutive Director

Jill ColletteAccounting/Business Coordinator

Kevin KeyesAssistant Administrator

Stephanie MackayFoundation Director

Lin SorensonBusiness Operations Director

2 0 1 3 R E P O R T T O T H E C O M M U N I T Y

COLUMBUS FOUNDATION BOARD OF TRUSTEES 2013