Partnering with ExcellenceCisco and SUSEErik LillestolenSolution Product ManagerMay 17, 2016

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• SUSE Enterprise Server• SUSE Enterprise Server with

1-2 VMs• SUSE Enterprise Server with

Unlimited VMs• SUSE for SAP Applications• SUSE for High Availability• SUSE Linux Geo Clustering

• Offerings are socket based• Cisco delivers support• Available in 1, 3 and 5 year

subscriptions

• SUSE Clustering for SAP HANA Business Continuity

Cisco Resells SUSE Linux

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Suite on HANABW on HANA

HANA AnalyticsSAP Applications SAP Applications SAP Landscapes

UCS Manager, UCS Central

UCS Director*

Suite on HANABW on HANA

HANA Analytics

B200

C220

C240

VIC1300

C880

B260

B460C460

vBlock Flexpod

Cisco Infrastructure Portfolio for SAP Landscapes

SGI UV300H

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UCS Integrated Infrastructure

Exclusive in the top 2 solutions (FlexPod and Vblock) and ~50% in the #3 solution (VSPEX)*

UCS Integrated Infrastructure

Cisco UCS

CiscoNexus

UCS Director

VblockFlexPodHDS UCP

SelectVSPEX SmartStack

*IDC Worldwide Integrated Infrastructure and Platforms Tracker, April 29, 2014

VersaStackUCS for Red

Hat OpenStack

Cisco is #1 and a partner in ~69% of all Integrated Infrastructure*

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Cisco Services for SAP HANACustomer Phase/Need

Plan, Deploy & Optimize

Advanced Services

Troubleshoot & Interoperate

Solution Support

Manage and Expand

Cisco Managed Services

• Technology Strategy and Architecture• Deployment and Migration• Architecture and Policy Optimization

• Primary Point of Contact• Case & Event Management• Solution Focused Expertise• Product Support with SMARTnet

• Proactive SAP HANA Monitoring• Incident, Problem, Change Management• 3rd party integration & Triage• Critical System Availability

Cisco Services Responsibility Cisco Services Offer

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HANA in a SUSE® Linux Enterprise High Availability Extension ClusterHANA Single Box – System Replication / Scale-UP

Source SAP

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Setup and Implementation•Install package SAPHanaSR with two resource agents: SAPHanaTopology and SAPHana

Setup Guide SAPHanaSR HAWK Wizard

and

Source SAP

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Functional Architecture – SAP HANA at Cisco

Sales Pipeline

(Every Hour)

Sales Forecast

(Every 5 Minutes)

Sales Bookings

(Every 15 minutes)

ClientAccess

Self-Service Analytics

IT Authored Dashboards & Reports

Oracle CRM Support Tickets &Service Contracts

(Daily)

Excel Spreadsheet Feeds

ERPSupply Chain Data

(Every 30 minutes)

ETL

BI Analytics & ReportingData Source Examples In-Memory Analytics Engine

ERP EDW

Rules Engine / ETL Off-load

EDW

RestFul API

RestFul API

Web Services

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Running a 45+ Billion Dollar Business via disparate data and spreadsheets based reporting

Inconsistent reporting due to disparate data sources and stale reports

Silo reporting applications & spreadsheets used across organizations to consolidate data to assist in decision making

Labor Intensive

Error ProneXXX

Time Consuming

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Run the Business Dashboards for Sales Weekly Sales Forecasting Process 360-Degree Customer View Dashboard Strategy & Planning Analysis

Increase Attach Rate and Renewal Rates for Support Contracts

Integration into 360-Degree Customer View to Unify Product and Services Sales

End-to-End Visibility Across Entire Supply Chain

Improve Order cycle time for Manufacturing and Distribution of Cisco Products

Staffing and Product Development Strategy Based on full Product Lifecycle Costing

Integration of Service Case History (Cisco TAC) into Analysis

Real-time visibility in Sales Discounting

Discount Guidance and Pricing Analytics

Global and Regional Partner Organization Reporting (Channels)

Partner Incentive and Performance Analysis

ProductSales

ServicesSales

SupplyChain

Product Engineering

ChannelsSales

Commerce Pricing

SAP HANA at Cisco - Use Cases

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Cisco UCS Integrated Infrastructure Delivers Value for SAP Users

Average Annual Benefits per Organization over Five YearsIT Infrastructure Cost Reduction

$0.19M

Business Productivity

$2.53M

User Productivity

$1.93M

IT Staff Productivity

$1.14

5-Year ROI

528%

5-Year Business Benefit per organization

$20.4M

Break-Even Period

9Months

Reduction of Staff Time “Keeping the Lights on”

67%

Reduction in Unplanned Downtime

98% 48%

Lower IT Infrastructure Costs

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Sales Forecast & RTB Use Case (DISE)

Stale reports, disparate data sets, and manual work limit insights

Very intuitive, user-friendly tool with dynamic reports with real-time &

consistent quality data

MBR: My Business Reports• $$ of Bookings by Level• Overall Plan Attainment

SFDC & OMF:• Pipeline• Forecasting

PowerPoint & Excel:• All other information, e.g. Architecture & Partner• Limited ad-hoc drill-downs

One System: Multiple Data Sets• Plan, Forecast, Bookings and Pipeline data

Summary and Drill-Down Views:• Ability to show performance, comparisons and trends• Theater, Country, Segment, GTM• Customer, Partner, Architecture/BE

Forecast Wizard:• Ability to configure/customize the forecast process by RMs

& ODs• Guided Forecasting process

Mobile Accessibility:Today: Desktop, iPad & iPhone

Legacy DISE

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Services Sales Use CaseNeed to increase service renewalsRepresents 23% of Cisco overall revenue

Challenge: No Real-time Visibility to Service Opportunities for the Services Sales Teams• Cisco sales executives often forced to

base decisions on stale & inaccurate • Services executives makes decision

on week old data

Solution: Cisco IT incorporated services contracts and history data into SAP HANA platform• Added 3 billion records and 3 TB memory• 5 to 8 million new and updated records daily

Results: Enabled reporting and data exploration for decision making, with near real time Service Renewal and Attach rate data along with Install Base.

Platform can now be queried by customer for books and services info

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360-Degree Customer View DashboardNeed for 360-degree view of customer relationship to enable upsell / cross-sell strategiesAdd marketing level insights to single view of bookings, services renewals, and sales pipeline

Challenge: Customer relationship data held in disparate spreadsheets

Solution: Just One Click – Provides near real time key information for a Customer– Booking, Pipeline and marketing data• Deployed in 4 weeks and leveraged existing

SAP HANA platform

Results: Customer can now be queried and all customer information available within a few seconds. Improved sales and customer engagement.

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Supply Chain Use CaseLacked end-to-end visibility into manufacturing, warehousing, logistics, and order processingAdd marketing level insights to single view of bookings, services renewals, and sales pipeline

Challenge: Data, often in different formats, was dispersed across the various systems at Cisco. No common data model.

Solution: Loaded 1 year of historical data onto the SAP HANA platform• ETL operations performed for all data

now in one common platform

• In-memory footprint 2 TB

Results: End-to-end visibility now attained

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Product Engineering Use CaseStruggled with staffing engineering based on product marginsNeeded a closed-loop process that integrates revenue accounting, payroll and customer support case information with appropriate product bookings

Challenge: Engineering management lacked access to consistent data to make resourcing decisions

Results: Engineering management now has consistent view of data needed to make staffing decisions

Solution: Added support ticket and internal bug tracking to existing SAP HANA implementation• Added 400 million records; 5 months to implement• 1 million new records and changes added daily

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• UCS Managed solution• 40G network• 2T B460 HANA Nodes • Scalable C240 storage

• 24x 1.8T HDD• MapR Data Platform• NFS attach storage

Cisco Converged Infrastructure SAP HANA Appliance

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16 x 3T C880 w/ NTAP

SAP HANA “Appliance” Portfolio – Haswell

128 256 512 2T 32T

128G/768G B260

512/1T/1.5T/2T B460/C460

4 x 512G B260 w/EMC & NTAP

16 x 2T B460/C460 w/ C240, EMC, NTAP

1T/1.5T B260

128/256/512/1T/2T/3T C460

3T B460

6T

6T C880 w/ JBOD

512/1T/1.5T/2T/4T C880 w/ JBOD

Certified & Available

Analytics

SoH

Certified for TDI

64T

15T* SGI Resell

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How Cisco and Partners Can Help• Plan and design an end-to-end SAP HANA solution

(computing, virtualization, network, and SAN)• Review existing SAP HANA solution design • Make recommendations for optimization• Implement of the SAP HANA system and infrastructure

components that comprise the end-to-end SAP HANA solution• Perform data load and extract-transform-load (ETL) services• Migrate from your existing database platforms to SAP HANA• Enable operational reporting • Perform cost and profitability analyses• Optimize the SAP HANA system

(patches, upgrades, periodic health checks, workshops)

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Cisco Services for SAPCMS

HANA Optimization

SMARTnet Total Care

SMARTnet

Cisco Professional Services