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    Instructors Solutions Manual - Chapter 11

    Chapter 11 Solutions

    Develop Your Skills 11.1

    1. These data are collected on a random sample of days. They should be independent,unless the locations are close enough to each other that the foot traffic at each would

    be affected by the same factors. We will assume this is not the case.

    Histograms show approximate normality.

    0

    2

    4

    6

    8

    10

    12

    Number

    ofDays

    NumberofPeople

    DailyFootTrafficatLocation1

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    NumberofDays

    Numberof

    People

    DailyFootTrafficatLocation2

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    Instructors Solutions Manual - Chapter 11

    0

    1

    2

    3

    4

    5

    67

    8

    9

    10

    NumberofD

    ays

    NumberofPeople

    DailyFootTrafficatLocation3

    The histogram for foot traffic at location 1 shows some right-skewness, butsample sizes are reasonable, and close to the same, so we will assume thepopulation data are normally distributed.

    The largest variance is 478.7 (for location 2), and the smallest is 257.2 (location1). The largest variance is less than twice as large as the smallest. So, followingour rule, we will assume the population variances are approximately equal.

    Therefore, these data meet the required conditions for one-way ANOVA.

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    Instructors Solutions Manual - Chapter 11

    2. Because we don't know the details of how the cashiers made their sample selection,we cannot know if the sample was truly random or independent. We will assume thatthe sample data were properly collected.

    Histograms suggest normality.

    0

    5

    10

    15

    20

    NumberofPurchases

    Valueof

    Purchase

    WineryPurchasesforCustomers

    Under30YearsofAge

    02

    4

    6

    8

    10

    12

    14

    16

    18

    N

    umberofPurchases

    ValueofPurchase

    WineryPurchasesforCustomers

    Aged3050

    0

    2

    4

    6

    8

    10

    12

    14

    NumberofPurchases

    ValueofPurchase

    WineryPurchasesforCustomers

    Over50YearsofAge

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    Instructors Solutions Manual - Chapter 11

    The largest variance is 652.9, and the smallest is 555.1, so clearly the samplevariances are fairly close in value. We will assume that the population variances areapproximately equal.

    These data appear to meet the requirements for one-way ANOVA.

    3. We will presume that the college collected the sample data appropriately, so the dataare independent and truly random.

    The histograms suggest normality.

    0

    1

    2

    3

    4

    5

    6

    7

    NumberofGraduates

    AnnualSalary

    AnnualSalariesofMarketing

    Graduates

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    NumberofGraduates

    AnnualSalary

    AnnualSalariesofAccounting

    Graduates

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    Instructors Solutions Manual - Chapter 11

    0

    1

    2

    3

    45

    6

    7

    8

    NumberofGraduates

    AnnualSalary

    AnnualSalariesofHuman

    ResourcesGraduates

    0

    1

    2

    3

    4

    5

    6

    7

    NumberofGraduates

    AnnualSalary

    AnnualSalariesofGeneral

    BusinessGraduates

    The largest variance is 159,729,974, and the smallest is 70,826,421. The ratio of thelargest to the smallest is about 2.3, which is meets the requirement (less than four).These data appear to meet the requirements for one-way ANOVA.

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    Instructors Solutions Manual - Chapter 11

    4. It appears the data are randomly selected, and independent.

    The data sets are too small for histograms, but stem-and-leaf displays suggestnormality.

    Route1

    3 3 6

    4 0 5 6 8

    5 1 4 7

    6 0

    Route2

    2 2 8 8

    3 2 3 5 5 8

    4 6 9

    Route3

    3 1 6

    4 3 6 9

    5 3 5 7 6

    6 1

    The largest variance is 94, the smallest is 67, for a ratio of largest-to-smallest of

    about 1.4. This is within the accepted range, so we will assume the populationvariances are approximately equal.

    These data appear to meet the requirements for one-way ANOVA.

    5. The histograms appear approximately normal. We have to be a bit cautious aboutassuming these are random samples. For example, one class may be mostlyAccounting students, one may be mostly Marketing students, etc. The students whohave selected these programs may have different levels of interest and aptitudes forstatistics. We will assume that the classes are approximately randomly selected, inthe absence of other information, but should note the caution.

    The largest variance is not much larger than the smallest variance, so we will assumethe population variances are approximately equal.

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    Instructors Solutions Manual - Chapter 11

    Develop Your Skills 11.2

    6. H0: 1= 2= 3

    H1: At least one differs from the others.

    = 0.05

    nT= 85, n1= 27, n2 = 30, n3= 28, k = 3

    1x 50.5556, 2x 56.6, 3x 74.3214

    21s 257.1795, 478.7310, 333.5595

    22s

    2

    3s

    SSbetween= 8475.2497, SSwithin= 29,575.9738

    We have already checked for normality and equality of variances.

    749.11

    6826.360

    6249.4237

    829738.29575

    2

    2497.8475

    1

    knSS

    k

    SS

    MS

    MSF

    T

    within

    between

    within

    between

    The F-distribution has 2, 82 degrees of freedom. The closest we can come in thetable is 2, 80. We see that the p-value is < 1% (Excel provides a p-value of 0.00003).Reject H0. There is sufficient evidence to conclude that at least one of the locationshas a different average number of daily passersby than the others.

    The Excel output for this data set is shown below.

    Anova:Single

    Factor

    SUMMARY

    Groups Count Sum Average Variance

    Location1 27 1365 50.5556 257.1794872

    Location2 30 1698 56.6000 478.7310

    Location3 28 2081 74.3214 333.5595238

    ANOVA

    SourceofVariation SS df MS F Pvalue

    BetweenGroups 8475.2497 2 4237.6249 11.749 3.26E05

    WithinGroups 29575.9738 82 360.6826074

    Total 38051.2235 84

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    Instructors Solutions Manual - Chapter 11

    7. H0: 1= 2= 3

    H1: At least one differs from the others.

    = 0.05

    nT= 150, n1= 50, n2 = 50, n3= 50, k = 31x 77.5684, 2x 119.6708, 3x 132.4674

    2

    1s 652.9145, 555.0899, 625.78462

    2s 2

    3s

    SSbetween= 82504.4210, SSwithin= 89855.6606

    We have already checked for normality and equality of variances.

    F = 67.5

    The F-distribution has 2, 147 degrees of freedom. Excel provides a p-value ofapproximately zero. Reject H0. There is sufficient evidence to conclude thatcustomers in different age groups make different average purchases.

    8. H0: 1= 2= 3= 4

    H1: At least one differs from the others.

    = 0.025

    nT= 80, n1= 20, n2 = 20, n3= 20, n4= 20, k = 4

    1x 51,395, 2x 71,170, 3x 56,100, 4x 53,885

    21s 159,729,973.68, 70,826,421.05, 116,576,842.11, 76,859,236.84

    22s

    2

    3s 2

    4s

    SSbetween= 4,750,850,500, SSwithin= 8,055,857,000

    We have already checked for normality and equality of variances.

    F = 14.9

    The F-distribution has 3, 76 degrees of freedom. Excel provides a p-value ofapproximately zero. Reject H0. There is sufficient evidence to conclude that at leastone of the program streams had an average salary for graduates that differs from thatof the other program streams.

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    Instructors Solutions Manual - Chapter 11

    Anova:SingleFactor

    SUMMARY

    Groups Count Sum Average Variance

    Marketing 20 1027900 51395 159729973.68

    Accounting 20 1423400 71170 70826421.05HumanResources 20 1122000 56100 116576842.11

    GeneralBusiness 20 1077700 53885 76859236.84

    ANOVA

    SourceofVariation SS df MS F Pvalue

    BetweenGroups 4750850500 3 1.58E+09 14.94004664 9.77E08

    WithinGroups 8055857000 76 1.06E+08

    Total 12806707500 79

    9. H0: 1= 2= 3

    H1: At least one differs from the others.

    = 0.05

    nT= 30, n1= 10, n2 = 10, n3= 10, k = 3

    1x 47, 2x 34.6, 3x 48.7

    2

    1s 78.4444, 67.1556, 94.01112

    2s 2

    3s

    SSbetween= 1184.8667, SSwithin= 2156.5

    We have already checked for normality and equality of variances.

    F = 7.4

    The F-distribution has 2, 27 degrees of freedom. Excel provides a p-value of 0.0027.Reject H0. There is sufficient evidence to conclude that the average commuting timefor at least one of the routes is different from the others.

    The Excel output is shown below.

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    Instructors Solutions Manual - Chapter 11

    Anova:SingleFactor

    SUMMARY

    Groups Count Sum Average Variance

    Route1 10 470 47 78.44444

    Route2 10 346 34.6 67.15556

    Route3 10 487 48.7 94.01111

    ANOVA

    SourceofVariation SS df MS F Pvalue

    BetweenGroups 1184.86667 2 592.4333 7.417436 0.002708

    WithinGroups 2156.5 27 79.87037

    Total 3341.36667 29

    10. H0: 1= 2= 3

    H1: At least one differs from the others.

    = 0.05

    nT= 135, n1= 45, n2 = 45, n3= 45, k = 3

    1x 70.1111, 2x 56.6889, 3x 54.0667

    2

    1s 212.1010, 226.5828, 218.01822

    2s 2

    3s

    SSbetween= 6666.8444, SSwithin= 28894.8889

    We have already checked for normality and equality of variances.

    F = 15.2

    The F-distribution has 2, 132 degrees of freedom. Excel provides a p-value ofapproximately zero. Reject H0. There is sufficient evidence to conclude thatdifferences in the use of the online software are associated with differences in finalgrades.

    We should be cautious about interpreting the results, because although there isevidence of a difference in the average grades, we cannot necessarily attribute the

    differences in the use of the online software as the cause. There are many potentialconfounding factors, that is, other factors which could have an effect on the finalgrades.

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    Instructors Solutions Manual - Chapter 11

    Develop Your Skills 11.311. Completed Excel templates are shown below.

    For locations 1 and 3:

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbari 50.5556

    xbarj 74.3214

    ni 27

    nj 28

    q(fromAppendix7) 3.4

    MSwithin 360.682607

    UpperConfidenceLimit 11.4505171

    LowerConfidenceLimit 36.0812289

    For locations 2 and 3:

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedin

    the

    ANOVA

    test? yes

    xbari 56.6000

    xbarj 74.3214

    ni 30

    nj 28

    q(fromAppendix7) 3.4

    MSwithin 360.682607

    UpperConfidenceLimit 5.72364915

    LowerConfidenceLimit 29.719208

    For locations 1 and 2:

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    Instructors Solutions Manual - Chapter 11

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbari 50.5556

    xbar

    j 56.6000

    ni 27

    nj 30

    q(fromAppendix7) 3.4

    MSwithin 360.682607

    UpperConfidenceLimit 6.06771106

    LowerConfidenceLimit 18.1565999

    The first two confidence intervals do not contain zero, so it appears that the averagenumber of people passing by location 3 is greater than at the other two locations.

    12. Completed Excel templates are shown below (to save space, the row checking forrejection of the null hypothesis in ANOVA is not shown).

    For under 30 and over 50:

    TukeyKramerConfidenceInterval

    xbari 77.568

    xbarj 132.467

    ni 50

    nj 50

    q(fromAppendix7) 3.36

    MSwithin 611.2629973

    UpperConfidenceLimit 43.15088123

    LowerConfidenceLimit 66.64711877

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    Instructors Solutions Manual - Chapter 11

    For under 30 and 30-50:

    TukeyKramerConfidenceInterval

    xbari 77.568

    xbar

    j 119.671

    ni 50

    nj 50

    q(fromAppendix7) 3.36

    MSwithin 611.2629973

    UpperConfidenceLimit 30.3542812

    LowerConfidenceLimit 53.8505188

    For 30-50 and over 50:

    TukeyKramer

    Confidence

    Interval

    xbari 119.671

    xbarj 132.467

    ni 50

    nj 50

    q(fromAppendix7) 3.36

    MSwithin 611.2629973

    UpperConfidenceLimit 1.04848123

    LowerConfidenceLimit 24.5447188

    None of these confidence intervals contains zero. Certainly the highest averagepurchase is with those over 50.

    13. Completed Excel templates are shown below (to save space, the row checking forrejection of the null hypothesis in ANOVA is not shown).

    Marketing and Accounting:

    TukeyKramerConfidenceInterval

    xbari 51395.000

    xbarj 71170.000

    ni 20

    nj 20

    q(fromAppendix7) 3.74

    MSwithin 105998118.4210530

    UpperConfidenceLimit 11164.94982

    LowerConfidenceLimit 28385.05018

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    Instructors Solutions Manual - Chapter 11

    Accounting and General:

    TukeyKramerConfidenceInterval

    x

    bar

    i 71170.000xbarj 53885.000

    ni 20

    nj 20

    q(fromAppendix7) 3.74

    MSwithin 105998118.4210530

    UpperConfidenceLimit 25895.05018

    LowerConfidenceLimit 8674.949822

    Accounting and Human Resources:

    TukeyKramerConfidenceInterval

    xbari 71170.000

    xbarj 56100.000

    ni 20

    nj 20

    q(fromAppendix7) 3.74

    MSwithin 105998118.4210530

    UpperConfidenceLimit 23680.05018

    LowerConfidenceLimit 6459.949822

    Marketing and Human Resources:

    TukeyKramerConfidenceInterval

    xbari 51395.000

    xbarj 56100.000

    ni 20

    nj 20

    q(fromAppendix7) 3.74

    MSwithin 105998118.4210530

    UpperConfidenceLimit 3905.050178

    LowerConfidenceLimit 13315.05018

    At this point, no further comparisons are necessary. Since this interval contains zero,there does not appear to be a significant difference between the average salaries ofMarketing graduates and Human Resources graduates. The differences between the

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    Instructors Solutions Manual - Chapter 11

    sample means for all other pairs are smaller than for this pair, and so we know therewill not be a significant difference for the other pairs.

    To summarize: We have 95% confidence that the interval

    ($-28,385.05, $-11,164.95) contains the average difference in the salaries of

    Marketing graduates, compared to Accounting graduates (in other words, theaverage salary of Accounting graduates is likely at least $11,164.95 higher)

    ($8,674.95, $25,895.05) contains the average difference in the salaries ofAccounting graduates, compared to General Business graduates

    ($6,459.95, $23,680.05) contains the average difference in the salaries ofAccounting graduates, compared to Human Resources graduates.

    The differences between the average salaries of Human Resources, GeneralBusiness, and Marketing graduates are not significant.

    14. Because of the balanced design, these calculations simplify to:

    86321.9)(

    10

    8703704.7949.3)(

    )(

    ji

    ji

    withinji

    xx

    xx

    n

    MSscoreqxx

    For route 2 and route 3:

    )24.4,96.23(

    86321.91.14

    86321.9)7.486.34(

    For route 1 and route 2:

    )26.22,54.2(

    86321.94.12

    86321.9)6.3447(

    For route 1 and 3:

    )16.8,56.11(

    86321.97.1

    86321.9)7.4847(

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    Instructors Solutions Manual - Chapter 11

    Route 2 would be the recommended route.

    15.thesis. We

    have sample evidence that the population means are not all the same.

    he completed Excel templates are shown below.

    or assigned quizzes and sample tests only:

    We have to be careful NOT to answer this question merely by inspection! First werecall that the F-test for ANOVA indicated a rejection of the null hypo

    TF

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbar

    i 70.1111

    xbarj 54.0667

    ni 45

    nj 45

    q(fromAppendix7) 3.36

    MSwithin 218.900673

    UpperConfidenceLimit 23.455099

    LowerConfidenceLimit 8.63378989

    s

    least 8.6 percent higher for those who use the online software forssigned quizzes.

    We have 95% confidence that the interval (8.6, 23.5) contains the amount that theaverage mark for all those who used the online software for assigned quizzes, versuthe average mark for all those who used sample tests only. Thus it appears that theaverage mark is ata

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    Instructors Solutions Manual - Chapter 11

    For assigned quizzes for marks, and quizzes for no marks:

    TukeyKramerConfidence

    Interval

    Wasthe

    null

    hypothesis

    rejectedintheANOVAtest? yes

    xbari 70.1111

    xbarj 56.6889

    ni 45

    nj 45

    q(fromAppendix7) 3.36

    MSwithin 218.900673

    UpperConfidenceLimit 20.8328768

    LowerConfidenceLimit 6.01156767

    marks are higher when the online software is used for assigned quizzes forarks.

    no marks) or sample tests only. The confidence intervalown below contains zero.

    Once again, it appears that the average marks are higher when the online software isused for assigned quizzes for marks, compared with quizzes for no marks. We have95% confidence that the interval (6.0, 20.8) contains the amount by which theaveragemWe cannot conclude that there is a difference in the average marks when the onlinesoftware is used for quizzes (sh

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbari 56.6889

    xbarj 54.0667

    ni 45

    nj 45q(fromAppendix7) 3.36

    MSwithin 218.900673

    UpperConfidenceLimit 10.0328768

    LowerConfidenceLimit 4.78843233

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    Instructors Solutions Manual - Chapter 11

    We have evidence that assigning quizzes for marks results in the best averagefor student

    markss. However, as we cautioned before, we cannot be certain of the cause-

    nd-effect relationship here, because there are many potentially confoundingariables.

    Cha

    av

    pter Review ExercisesThe histograms appear approxima1. tely normal, although there is some skewness ineach one. However, with the large sample sizes, it is not unreasonable to assume the

    2. 590.65, and the smallest is 370.02. The ratio of the largest tothe smallest is not above 4, so it is reasonable to assume that population variances are

    . The missing values are shown below in bold type.

    ups Count

    normality requirements are met.

    The largest variance is

    approximately equal.

    3

    SUMMARY

    Gro Sum Average Variance

    Class#1 95 5840 61.47368421 370.0179171

    Class#2 95 088 3.55789474 90.6535274

    lass#3 95 075 3.94736842 15.5823068

    5 5 5

    C 6 6 4

    ion F

    ANOVA

    SourceofVariat SS df MS

    BetweenGroups

    596.133333 2 798.066667 .099311258

    5 2 6

    WithinGroups 1 8.7512505

    Total 134963.986 284

    29367.8526 282 45

    The appropriate F-distribution has 2, 282 degrees of freedom. We4. refer to the area in

    the F table for 2, 120 degrees of freedom and see that an F-score of 6.1 has a p-valueless than 0.010. Excel provides a more accurate value of 0.0026.

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    Instructors Solutions Manual - Chapter 11

    5. Because of the balanced design, these calculations simplify to:

    273691.7)( ji xx

    95

    7512505.45831.3)(

    )(

    ji

    withinji

    xx

    n

    MSscoreqxx

    3.5579 63.9474) 7.273691

    it appears that the

    verage marks of those with the Class 3 professor are at least 3 percentage pointsark for those with the Class 2 professor.

    1.4737 53.5579) 7.273691.6, 15.2)

    enappears that the average

    marks of those with the Class 1 professor are at least 0.6 percentage points higherthan the average mark for those with the Class 2 professor.

    1.4737 63.9474) 7.273691

    , and so there does not appear to be agnificant difference between the average marks of those with the Class 1 professor

    2d. There is no significant

    ifference between the average marks for Class 1 and Class 3. The choice should

    For Class 2 and Class 3:

    (5(-17.7, -3.1)

    We have 95% confidence that the interval (-17.7, -3.1) contains the differencebetween the average marks of Class 2 and Class 3. In other words,

    ahigher than the average mFor Class 1 and Class 2:

    (6(0

    We have 95% confidence that the interval (0.6, 15.2) contains the difference betwethe average marks of Class 1 and Class 2. In other words, it

    For Class 1 and Class 3:

    (6(-9.7, 4.8)

    In this case, the interval contains zerosi

    and those with the Class 3 professor.

    From these comparisons, it appears that the average marks are lower for the Classprofessor`s classes, and so this class should be avoidedthen be: any professor but the one who lead Class 2.

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    Instructors Solutions Manual - Chapter 11

    However, this is not a valid method of choosing classes, because there could bemany explanations for why the Class 2 marks were significantly lower. It could haveto do with the teacher`s expertise, and evaluation methods. But it could a

    lso have

    risen because of other factors: the students in Class 2 might have been less well-nted

    6.ewed

    ssfor the Mastercard data. It would not be

    appropriate to use ANOVA techniques in this case. The Kruskal-Wallis test could be

    . est variance is 14.757, which isonly 2.3 times as large as the smallest variance, which is 6.314.

    The missing valu own be bo pe

    Coun

    aprepared, they may have worked more, or had family responsibilities that preve

    them from studying, the class times might have been inconvenient, etc.

    The conditions for ANOVA are not met, given the information in these threesamples. The distribution of monthly balances for Mastercard owners is quite skto the left. The distribution of monthly balances for American Express owners isquite skewed to the right. As well, the variance of the American Express data is lethan four times as large as the variance

    used to compare these samples and draw conclusions about the populations (thistechnique is not covered in this text).

    7 The requirement for equal variances is met. The larg

    es are sh low, in ld ty .

    SUMMARY

    Groups t Sum Average Variance

    Employee1 35 404 1 6.1.54286 314286

    Employee2 37 2.48649 4.75676

    mployee3 32 1.15625 0.32964

    e4 42 8.97619 13.536

    462 1 1

    E 357 1 1

    Employe 377

    ourceofVariation SS df MS F

    ANOVA

    S

    BetweenGroups .20984 726613264.6295 3 88 7.

    WithinGroups 1621.124 142 11.41637

    Total 1885.753 145

    8. closest entry in the table is 3.95, and so we know that the p-value is < 0.01. At the 5% level of significance, the data do suggest that there aredifferences in the average number of minutes each employee spends with a customerbefore making a sale.

    The F-distribution will have 3, 142 degrees of freedom. The closest we can come inthe table is 3, 120. The

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    Instructors Solutions Manual - Chapter 11

    9. The completed Excel templates are shown below.

    Employee 4 and Employee 2:

    TukeyKramer

    Confidence

    Interval

    Wasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbari 8.97619048

    xbarj 12.4864865

    ni 42

    nj 37

    q(fromAppendix7) 3.68

    MSwithin 11.4163655

    UpperConfidence

    Limit

    1.52792567

    LowerConfidenceLimit 5.49266635

    We have 95% confidence that the interval (-5.5, -1.5) contains the number of minutesby which the average time spent with customers before making a sale for Employee4 differs from the average time spent by Employee 2. In other words, we expect theaverage time spent by Employee 4 is at least 1.5 minutes less than Employee 2.

    Employee 4 and Employee 1:

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbari 8.97619048

    xbarj 11.5428571

    ni 42

    nj 35q(fromAppendix7) 3.68

    MSwithin 11.4163655

    UpperConfidenceLimit 0.55440966

    LowerConfidenceLimit 4.57892367

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    We have 95% confidence that the interval (-4.5, -0.5) contains the number of minutesby which the average time spent with customers before making a sale for Employee4 differs from the average time spent by Employee 1. In other words, we expect theaverage time spent by Employee 4 is at least 0.5 minutes less than Employee 2.

    Employee 4 and Employee 3:

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbari 8.97619048

    xbarj 11.15625

    ni 42

    nj 32q(fromAppendix7) 3.68

    MSwithin 11.4163655

    UpperConfidenceLimit 0.11699421

    LowerConfidenceLimit 4.24312484

    We have 95% confidence that the interval (-4.2, -0.1) contains the number ofminutes by which the average time spent with customers before making a sale for

    Employee 4 differs from the average time spent by Employee 3. In other words, weexpect the average time spent by Employee 4 is at least 0.1 minutes less thanEmployee 3.

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    Employee 2 and Employee 3:

    TukeyKramerConfidence

    Interval

    Wasthe

    null

    hypothesis

    rejectedintheANOVAtest? yes

    xbari 12.4864865

    xbarj 11.15625

    ni 37

    nj 32

    q(fromAppendix7) 3.68

    MSwithin 11.4163655

    UpperConfidenceLimit 3.45272548

    LowerConfidenceLimit 0.79225251

    Since t his interval contains zero, we conclude there is no significant differencebetween the average number of minutes Employees 2 and 3 spend with customersbefore making a sale.

    At this point, we can conclude that there are no significant differences between theaverage number of minutes Employees 1, 2 and 3 spend with customers beforemaking a sale (the differences in the sample means are all less than the difference forEmployees 2 and 3). This means that the average amount of time spent by Employee4 is less than the average amount of time spent by the other employees.

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    10. Without further information, we cannot comment on whether the data areindependent random samples. In practice, we should never take this on faith. We willassume this condition is met, with a caution that if it isn't, the results may not bereliable.

    Histograms of the sample data reassure us that the population data are probablynormally distributed.

    0

    2

    4

    6

    8

    10

    12

    Freque

    ncy

    NumberofAccidents

    NumberofFactoryAccidents,Training

    Method#1

    0

    2

    4

    6

    8

    10

    12

    Frequency

    NumberofAccidents

    NumberofFactoryAccidents,Training

    Method#2

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    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    Frequency

    NumberofAccidents

    NumberofFactoryAccidents,Training

    Method#3

    The largest variance is 16.5, which is less than twice as large as the smallest varianceof 8.3, so we will assume the population variances are approximately equal.

    It appears that the conditions for one-way ANOVA are met.

    11. The Excel output is shown below.

    Anova:SingleFactor

    SUMMARY

    Groups Count Sum Average Variance

    NumberofAccidents,

    TrainingMethod#1 30 281 9.366667 8.309195

    NumberofAccidents,

    TrainingMethod#2 30 331 11.03333 9.757471

    NumberofAccidents,

    TrainingMethod#3 30 362 12.06667 16.47816

    ANOVA

    SourceofVariation SS df MS F Pvalue

    BetweenGroups 111.3556 2 55.67778 4.835263 0.010205

    WithinGroups 1001.8 87 11.51494

    Total 1113.156 89

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    H0: 1= 2= 3

    H1: At least one differs from the others.

    = 0.025

    nT= 90, n1= 30, n2 = 30, n3= 301x 9.3667, 2x 11.0333, 3x 12.0677

    2

    1s 8.3092, 9.7575, 16.4782,2

    2s 2

    3s

    SSbetween= 55.6778, SSwithin= 11.5149

    We have already checked for normality and equality of variances.

    F = 4.835

    Excel provides a p-value of 0.010205. Reject H0. There is sufficient evidence toconclude that at the average number of factory accidents is different, according to thetraining method. However, we cannot be certain that it is the training method thatcaused these differences. There may be other factors involved.

    12. Comparing training method #1 and #3:

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbar

    i 9.366667

    xbarj 12.06667

    ni 30

    nj 30

    q(fromAppendix7) 3.4

    MSwithin 11.51494

    UpperConfidenceLimit 0.59356

    LowerConfidenceLimit 4.80644

    We have 95% confidence that the interval (-4.8, -0.6) contains the amount by whichthe average number of factory accidents for training method #1 differs from theaverage number of factory accidents for training method #3. In other words, itappears that training method #1 is associated with at least 0.6 fewer accidents, onaverage.

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    Comparing training method #2 and #3:

    TukeyKramerConfidence

    Interval

    Wasthe

    null

    hypothesis

    rejectedintheANOVAtest? yes

    xbari 11.033

    xbarj 12.067

    ni 30

    nj 30

    q(fromAppendix7) 3.4

    MSwithin 11.515

    UpperConfidenceLimit 1.0731

    LowerConfidenceLimit 3.1398

    Since this confidence interval contains zero, there is not a significant difference inthe average number of factory accidents associated with training methods #2 and #3.

    Comparing training method #1 and #2:

    TukeyKramerConfidence

    IntervalWasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbari 9.36666667

    xbarj 11.0333333

    ni 30

    nj 30

    q(fromAppendix7) 3.4

    MSwithin 11.5149425

    UpperConfidenceLimit 0.43977374

    LowerConfidence

    Limit

    3.77310707

    Since this confidence interval contains zero, there is no significant differencebetween the average number of accidents that are associated with training methods#1 and #2.

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    Training method #1 compares favourably to training method #3, but otherwise thedifferences are not significant. This suggests that training method #3 is the "worst".Again, we should be cautious, because there may be other explanatory factors.

    13. Histograms of the sample data show significant skewness for some of the connection

    times. The data for early morning and late afternoon connection times appear skewedto the right, and the connection times for the evening are skewed to the left. Samplesizes are also relatively small. As a result, it would probably not be wise to proceedwith ANOVA here, as the required conditions do not appear to be met.

    0

    2

    4

    6

    8

    10

    12

    Frequen

    cy

    TimesinSeconds,LateAfternoon

    ConnectionTimestoOnline

    MutualFundAccount

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    Frequency

    TimesinSeconds,Evening

    ConnectionTimestoOnline

    MutualFundAccount

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    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    Frequency

    TimesinSeconds,EarlyAfternoon

    ConnectionTimestoOnline

    MutualFundAccount

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    Frequency

    TimesinSeconds,EarlyMorning

    ConnectionTimestoOnline

    MutualFund

    Account

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    Frequency

    TimesinSeconds,MidDay

    ConnectionTimestoOnline

    MutualFundAccount

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    14. We are told the data were collected on a random sample of days. Histograms areshown below.

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    Frequency

    NumberofMinutes

    CommutingTimes,6a.m.Departure

    0

    1

    2

    3

    4

    5

    6

    7

    8

    Frequency

    NumberofMinutes

    CommutingTimes,7a.m.Departure

    0

    12

    3

    4

    5

    6

    7

    8

    9

    10

    Frequency

    NumberofMinutes

    CommutingTimes,8a.m.Departure

    The histograms appear approximately normal. The Excel ANOVA output is shownbelow.

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    Anova:SingleFactor

    SUMMARY

    Groups Count Sum Average VarianceCommutingTimeinMinutes,6

    a.m.Departure 24 1097 45.70833 172.3895

    CommutingTimeinMinutes,

    7a.m.Departure 22 1002 45.54545 175.4026

    CommutingTimeinMinutes,8

    a.m.Departure 27 1063 39.37037 197.5499

    ANOVA

    SourceofVariation SS df MS F Pvalue F crit

    BetweenGroups 667.0442 2 333.5221 1.826131 0.168624 3.127676

    WithinGroups 12784.71 70 182.6387

    Total 13451.75 72

    We see from the output that the variances are fairly close in value, and certainly thelargest is less than four times as large as the smallest. It appears that the conditionsfor ANOVA are met.

    H0: 1= 2= 3

    H1: At least one differs from the others.

    = 0.05

    nT= 73, n1= 24, n2 = 22, n3= 27, k = 3

    1x 45.7, 2x 45.5, 3x 39.4

    2

    1s 172.4, 175.4, 197.52

    2s 2

    3s

    SSbetween= 667.0, SSwithin= 12784.7

    We have already checked for normality and equality of variances.

    F = 3.1

    Excel provides a p-value of 0.16. Fail to reject H0. There is not enough evidence toconclude that the mean commuting times are not all equal.

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    15. First, check conditions. The data are not actually random samples, but could perhapsbe considered to be (see the explanation in the exercise). Histograms of the data areshown below.

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    Frequency

    FinalGrade

    ClassesScheduled

    at

    8a.m.

    Thursday

    0

    2

    4

    6

    8

    10

    12

    Frequency

    FinalGrade

    ClassesScheduledat4p.m.Friday

    0

    2

    4

    6

    8

    10

    12

    Frequency

    FinalGrade

    ClassesScheduledat2p.m.

    Wednesday

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    The histograms appear reasonably normal. The Excel ANOVA output is shownbelow.

    Anova:SingleFactor

    SUMMARY

    Groups Count Sum Average Variance

    MarksofClass

    Scheduledfor8a.m.

    Thursdays 20 1257 62.85 268.0289

    MarksofClass

    Scheduledfor4p.m.

    Fridays 23 1650 71.73913 305.2016

    MarksofClass

    Scheduledfor2p.m

    Wednesday 25 1691 67.64 263.99

    ANOVA

    SourceofVariation SS df MS F Pvalue

    BetweenGroups 845.314 2 422.657 1.514253 0.22763

    WithinGroups 18142.74 65 279.1192

    Total 18988.06 67

    We can see from the output that the variances are sufficiently similar to allow us toassume the requirements for ANOVA are met (population variances approximatelyequal).

    H0: 1= 2= 3

    H1: At least one differs from the others.

    = 0.01

    nT= 78, n1= 20, n2 = 23, n3= 25, k = 31x 62.85, 2x 71.74, 3x 67.64

    2

    1s 268.03, 305.20, 263.992

    2s 2

    3s

    SSbetween= 845.31, SSwithin= 18142.74

    We have already checked for normality and equality of variances.

    F =1.514

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    Excel provides a p-value of 0.23. Fail to reject H0. There is not enough evidence toconclude that the mean grades for the students in classes for all three schedules arenot equal. It does not appear that the scheduled time for classes affects the marks.However, we should be cautious, because there are many other factors that could be

    affecting marks. If we could control for them, we would be in a better position toinvestigate the effects of class schedule on student grades.

    16. The first thing to note is that the data are not completely randomly selected. Theinformation is provided by those who enter the contest. These customers may notrepresent all drugstore customers. Therefore, we must be cautious in interpreting theresults. We would need more information about whether most customers entered thecontest, before we could apply the results to all customers.

    As well, we have no way to be sure that the data are correct. Some people may havemisrepresented their age or the value of their most recent purchase.

    With these caveats, we will proceed, but mostly for the practice!

    Histograms of the data appear approximately normal, and sample sizes, at 45, arefairly large.

    0

    5

    10

    15

    20

    Freque

    ncy

    AmountofPurchase

    MostRecentDrugstorePurchasefor

    CustomersUnder18YearsOld

    0

    5

    10

    15

    20

    Frequency

    AmountofPurchase

    MostRecentDrugstorePurchasefor

    Customers1825YearsOld

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    0

    5

    10

    15

    20

    25

    Frequency

    AmountofPurchase

    MostRecentDrugstorePurchasefor

    Customers2634YearsOld

    0

    5

    10

    15

    20

    Freque

    ncy

    AmountofPurchase

    MostRecentDrugstorePurchasefor

    Customers3549YearsOld

    0

    5

    10

    15

    20

    Frequen

    cy

    AmountofPurchase

    MostRecentDrugstorePurchasefor

    Customers5074YearsOld

    0

    5

    10

    15

    20

    Frequ

    ency

    AmountofPurchase

    MostRecentDrugstorePurchasefor

    Customers75orMoreYearsOld

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    Excel's ANOVA output is shown below.

    Anova:SingleFactor

    SUMMARY

    Groups Count Sum Average Variance

    Under18 45 1055.7 23.46 106.4338

    1825 45 1246.36 27.69689 83.09607

    2634 45 1567.82 34.84044 57.77471

    3549 45 1604.26 35.65022 147.776

    5074 45 1647.04 36.60089 121.0066

    75andover 45 1172.11 26.04689 78.81046

    ANOVA

    SourceofVariation SS df MS F Pvalue F crit

    BetweenGroups 7179.96 5 1435.992 14.48308 1.53E12 2.248208

    WithinGroups 26175.49 264 99.1496

    Total 33355.46 269

    The largest variance is 147.8, and the smallest is 57.8, so the largest variance is less

    than four times the smallest variance. We will assume that the population variancesare sufficiently equal to proceed with ANOVA.

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    17. H0: 1= 2= 3= 4= 5 = 6

    H1: At least one differs from the others.

    = 0.05

    nT= 270, n1= 45, n2 = 45, n3= 45, n4= 45, n5= 45, n6= 45, k = 61x 23.46, 2x 27.50, 3x 34.84, 4x 35.65, 5x 36.60, 6x 26.05

    2

    1s 106.43, 83.10, 57.77, 147.78, 121.01, 78.812

    2s 2

    3s 2

    4s 2

    5s 2

    6s

    SSbetween= 7179.961, SSwithin= 26175.49

    We have already checked for normality and equality of variances.

    F = 14.5

    Excel provides a p-value of approximately zero. Reject H0. There is enough

    evidence to conclude that the mean purchases of customers in different age groupsare not all equal, when we consider the most recent purchases of those who enteredthe contest.

    18. Because there are so many age groups in this data set, it is not as easy to see wherethe greatest differences in samples means is, simply by inspection. The easiest wayto proceed is to create a table showing the differences in sample means. This is fairlyeasily constructed in Excel. See an example of such a table, below. Notice that thetable shows the absolute value of the differences.

    Under 18 18-25 26-34 35-49 50-74 75 and overUnder 18 0

    18-25 4.237 0.000

    26-34 11.380 7.144 0.000

    35-49 12.190 7.953 0.810 0.000

    50-74 13.141 8.904 1.760 0.951 0.000

    75 and over 2.587 1.650 8.794 9.603 10.554 0

    By inspection of the table, we can see that we should start first by comparing the

    differences of purchases for customers under 18 and 50-74, then under 18 and 35-49,then under 18 and 26-34, and so on.

    We need the q-value for 6, 265 degrees of freedom. We will use the value for 6, 120degrees of freedom, as the closest entry in Appendix 7.

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    The completed templates are shown below.

    Under 18 and 50-74:

    TukeyKramerConfidence

    IntervalWasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbari 2

    xbarj 36.6008889

    ni 45

    n

    3.46

    j 45

    q(fromAppendix7) 4.1

    MSwithin 99.1496022

    UpperConfidenceLimit 7.05501305

    LowerConfidenceLimit 19.2267647

    We have 95% confidence that the interval (-$19.23, -$7.06) contains the amount bywhich the average most recent purchase of customers under 18 differs from thoseaged 50-74 (for those who entered the contest).

    Under 18 and 35-49:

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedintheANOVAtest? yes

    xbari 2

    xbarj 35.6502222

    ni 45

    n

    3.46

    j 45

    q(fromAppendix7) 4.1

    MSwithin 99.1496022

    UpperConfidence

    Limit

    6.10434638

    LowerConfidenceLimit 18.2760981

    We have 95% confidence that the interval (-$18.27, -$6.10) contains the amount bywhich the average most recent purchase of customers under 18 differs from thoseaged 35-49 (for those who entered the contest).

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    Under 18 and 26-34:

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedin

    the

    ANOVA

    test? yes

    xbari 2

    xbarj 34.8404444

    ni 45

    nj 45

    q(fromAppendix7) 4.1

    MSwithin 99.1496022

    UpperConfidenceLimit 5.2945686

    LowerConfidenceLimit 17.4663203

    3.46

    We have 95% confidence that the interval (-$17.47, -$5.29) contains the amount bywhich the average most recent purchase of customers under 18 differs from thoseaged 26-37 (for those who entered the contest).

    75 and over and 50-74:

    TukeyKramerConfidence

    Interval

    Wasthe

    null

    hypothesis

    rejectedintheANOVAtest? yes

    xbari 26.0468889

    xbarj 36.6008889

    ni 45

    nj 45

    q(fromAppendix7) 4.1

    MSwithin 99.1496022

    UpperConfidenceLimit 4.46812416

    LowerConfidenceLimit 16.6398758

    We have 95% confidence that the interval (-$16.64, -$4.47) contains the amount bywhich the average most recent purchase of customers 75 and over differs from thoseaged 50-74 (for those who entered the contest).

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    75 and over and 35-49:

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedin

    the

    ANOVA

    test? yes

    xbari 26.0468889

    xbarj 35.6502222

    ni 45

    nj 45

    q(fromAppendix7) 4.1

    MSwithin 99.1496022

    UpperConfidenceLimit 3.51745749

    LowerConfidenceLimit 15.6892092

    We have 95% confidence that the interval (-$115.69, -$3.52) contains the amount bywhich the average most recent purchase of customers 75 and over differs from thoseaged 35-49 (for those who entered the contest).

    75 and over and 26-34:

    TukeyKramerConfidence

    Interval

    Wasthenullhypothesis

    rejectedin

    the

    ANOVA

    test? yes

    xbari 36.6008889

    xbarj 34.8404444

    ni 45

    nj 45

    q(fromAppendix7) 4.1

    MSwithin 99.1496022

    UpperConfidenceLimit 7.84632028

    LowerConfidenceLimit 4.3254314

    At this point, we see the confidence interval contains zero. For this and all theremaining comparisons, there is not a significant difference in the average purchases(for those who entered the contest).

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    19. This question has already been answered, in the discussion of exercise 16. Weproceeded, for practice, but these data do not represent a random sample of dataabout the drugstore customers.

    20. Generally speaking, these data do not meet the requirements for ANOVA. The data

    sets are non-normal, and quite significantly skewed. The histograms for Canada-widedata are shown below.

    0

    20

    40

    60

    80

    100

    120

    Frequency

    WagesandSalaries

    CanadianswithSecondarySchoolGraduation

    CertificateasHighestLevelofSchooling

    0

    10

    20

    30

    40

    Frequency

    WagesandSalaries

    CanadianswithTradesCertificateorDiploma

    asHighestLevelofSchooling

    0

    10

    20

    30

    40

    50

    60

    Frequency

    WagesandSalaries

    CanadianswithCollegeCertificateorDiploma

    asHighestLevelofSchooling

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    21. The professor has selected random samples, from large classes, and there is noimmediately obvious reason why the observations would not be independent.

    The sample data appears to be approximately normally distributed, as the histogramsbelow illustrate.

    0

    2

    4

    6

    8

    10

    12

    Frequency

    Final

    Mark

    in

    Microeconomics

    StudentsWorking

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    0

    2

    4

    6

    8

    10

    Freq

    uency

    FinalMarkinMicroeconomics

    StudentsWorking15

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    The ANOVA output shows the largest variance as 355.40, and the smallest as251.44, and so the largest variance is less than four times as large as the smallest. Wewill presume that the population variances are approximately equal.

    H0: 1= 2= 3= 4= 5

    H1: At least one differs from the others.

    = 0.05

    nT= 153, n1= 32, n2 = 34, n3= 36, n4= 27, n5= 24, k = 5

    1x 64.88, 2x 65.21, 3x 55.14, 4x 57.67, 5x 52.54

    2

    1s 355.40, 251.44, 305.32, 284.00, 256.432

    2s 2

    3s 2

    4s 2

    5s

    SSbetween= 3968.56, SSwithin= 43283.32

    We have already checked for normality and equality of variances.

    F = 3.39

    Excel provides a p-value of 0.010. Reject H0. There is enough evidence to suggestthat the mean marks are not all equal.

    Again, because there are so many possible comparisons, it is useful to calculate alldifferences in sample means, so we can see which is largest, second-largest, and soon. Such a summary table is shown below (absolute values of differences areshown).

    LessThan

    5Hours

    PerWeek

    5

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    So, the first comparison will be the marks of students who work 20 or more hours aweek and those who work 5 -

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    Instructors Solutions Manual - Chapter 11

    For the marks of those who work 20 or more hours a week, and those who work