S A F E T Y T H R O U G H K N O W L E D G E

乗組員技能の検証とその育成Verification and development of your crews’ skills and competence

at Joint Seminar in Imabari on 10th May, 2017

シーガル株式会社

山崎 俊信

Toshinobu Yamasaki

Seagull K.K., A subsidiary in Japan for Seagull Maritime AS

CompetenceManagement

会社概要Corporate outline

1995STCW employees

1461996founded in

研究開発、プログラミング、システム導入アドバイザーからヘルプデスクに至るまで、直接雇用スタッフが迅速かつ丁寧に対応Our direct employment staff including R&D, programming, system introduction advisers to helpdesk, consistently respond swiftly and politely

CompetenceManagement

会社概要Corporate outline

9,650

利用隻数Total active installations

導入企業数Customers

705

CompetenceManagement

乗組員技能の検証とその育成Verification and development of your crews’ skills and competence

CompetenceManagement

課題Challenges

異なった国籍・文化・言語を持つ乗組員

Multi National Seafarers

前世代の乗組員と比較し、短期間での昇進(ex: 3/O→船長: 20～30年 → 10年)

Fast promotion in shorter duration comparing with old-time seafarers

石油メジャーを始めとする荷主要求の高度化

Enhanced requirements raised by the shippers especially oil major companies

旗国(PSC)によるサブスタンダード船の排除

Elimination of sub standard ships by Flag State (PSC)

国際条約(STCW/SOLAS/ISM/ISPS/MLC/etc.)

Increasing training requirements

各種要求による現場のペーパーワークや作業の増加

Increasing crew's workload onboard ship by the increased various requirements

ECDISなど先進的な設備設置による操作習熟訓練の必要性増加

Modern ships equipped advanced equipment requires familiarization training

CompetenceManagement

課題Challenges

CompetenceManagement

課題Challenges

CompetenceManagement乗組員教育・訓練の体系化

Structured training

不明確な達成目標Unclear goal

CompetenceManagement乗組員教育・訓練の体系化

Structured training

明確な達成目標Clear goal

CompetenceManagement乗組員教育・訓練の体系化

Structured training

CompetenceManagement

C O M P E T E N C E

DNV GL; «1.6.2 Competence(能力) とは、定義された役割を果たすために利用される知識、技能、職務に取り組む姿勢であり、安全かつ正常に定義された基準に合致するものを指す。知識、技能、姿勢は、能力の要素となる

Competence is the knowledge, skills and attitude utilised to fulfil a defined role, safely and successfully to a defined standard. Guidance note: Knowledge, skills and attitude are considered to be elements of competence”

知識 / Knowledge 技能 / Skills 姿勢 / Attitude

組織全体で具体的、完全かつ一貫性のある乗組員職務を定義

Define employee job roles that are specific, complete, and consistent across the organization.

乗組員に必要なスキルや技能があること、および職務に適格であることを検証・確認

Verify that employees possess required skills or competencies, and that they qualify for their job roles

技能の検証と管理Competence management

CompetenceManagement

各職位に必要な技能を予め提示

Follow the paths to advancement

乗組員が必要な技能を常に把握

See who needs to progress at any time

乗組員に技能向上のための訓練要求とアクセスを許可

Request or access training that improves skills

明確な訓練計画

Stay on clear training track

乗組員の育成計画Career planning

CompetenceManagement

CompetenceManagement

各業界団体に於いて推奨する訓練や技能基準を制作・提供

Developing recomendations in training / competence standards

業界の取り組みWhat is the industry doing?

OCIMF; TMSA and OVMSA Intertanko; TOTS

SIGTTO ; Competency Guidelines ISF Record Books

CompetenceManagement

実際に必要とされる技能に対してSTCWの技能基準では不十分

Certificates of competency may not be sufficient

各国が発行する海技免状グレード不一致

Multi-national crews can have different grades of certification

主要な会社が独自の技能を要求

Most companies require their own specific skills

パフォーマンス向上の必要性; 技能向上 = パフォーマンス向上

The need to improve performance: Improved competence = Improved performance

技能検証・記録管理システム(CMS)の必要性Why competence management system?

CompetenceManagement

事故やニアミス、コストを削減し、最終的にKPIを改善する

To reduce accidents, incidents and costs and ultimately improve KPIs

顧客満足度改善による将来のビジネス可能性を向上

To improve customer satisfaction and chartering potential

採用・育成・昇進などを含むキャリア全体の計画を提供することで乗組員を支援

To support employees and provide a career structure including recruitment, career progression and retirement

技能検証・記録管理システム(CMS)の必要性Why competence management system?

CompetenceManagement

CMSの構築・導入計画Development and implementation process

技能の習得及び評価手法Methods of gaining and assessing competence

OJTや指導を通じた上職(Assessor)などによる評価Onboard assessment (on-the-job training/mentoring)

訓練コースCourses

学歴Education

取得証書Certificates

乗船履歴Service records

自己評価Self-assessment

ビデオ視聴など会社独自の訓練Company specific training

e-ラーニングを用いた学習及び理解度テストE-learning modules (Seagull/3rd-party)

会社サーキュラーの配布、及び既未読管理Company notice

CompetenceManagement

技能評価基準Assessment criteria

重要度定義

Criticality

defined

技能要件基準Guidelines

技能評価基準Criteria for evaluation

リファレンスReference material

評価方法Assessment

methods

Thank you&

More details, Talk to you shortly