By group5 梁敏 黎清雨 卢天荣 张静玲

What’s wrong?

Participative Approach

Directive Approach

Supportive Approach

Achievement Oriented Approach

Four approaches to leadershipFour approaches to leadership

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Felt that other people were the same: worked “by her conscience” and never needed to be told to work hard.

Treated the typists as equal and talked to them with respect.

This type of leadership approach is supportive approach.

The leadership approach Feng took before:

Never used punishment and believed that they would be more careful or more punctual next time.

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Being friendly and approachable

Showing concern for wll-being and needs of employees

Treating workers as equals

Acting in a non-threatening way

Supportive Approach

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Be tough and behave like a real boss.

No sense to be so nice to subordinates.

This type of leadership approach is directive approach.

The approach in the future:

Want the subordinates would take her seriously.

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Providing guidance and training

Work scheduling

Maintaining clear work performance standards

Linking incentives directly to performance

Developing clear work rules and procedures

Directive Approach

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Adams’ Equity Theory

Theory Y

Skinner’s Reinforcement Theory

theories on motivation

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Theory Y managers feel that, to average people, work is as natural as play or rest, and that in most cases people accept and even seek responsibility. They also believe that many people have high degrees of imagination, ingenuity and creativity, which can be use in solving organizational problems.

In this case, Feng believed her employees always worked “by their conscience”, so her treated the typists of that law firm as equal, never use punishment when a typist made a mistake or came to the office late.

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Adams’Equity Theory suggests that compensation should be equitable , or in proportion to each employee’s contribution .Because Feng never use punishment when a typist made a mistake or came to the office late, those people who behaved well feel unfair, as time passes, they will make a mistake or came to the office late, too.

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Skinner’s Reinforcement Theory suggests that both positive (rewards for high performance) and negative (punishment for low performance) reinforcement can influence employees’ behavior, and thus lead to high motivation; based on Skinner’s behavior modification . Because Feng never use punishment when a typist made a mistake or came to the office late, their wrong behaviors could not be modified,and all the employees will take those wrong behaviors for granted as time passes .

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As the name suggests, a quality circle is used to ensure product quality, and is actually a group of employees who meet regularly to discuss and solve problems concerning product quality within their work area. It can lower the fault percent.

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Management by objectives (MBO)

Feng can follow these steps: (1) setting specific and challenging goals, (2) developing an action plan together, (3) reviewing employees’ progress towards achieving those goals, and (4) providing feedback to employees

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Thanks!

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