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8C H A P T E R

Preparing Employment Messages

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The Application Process

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Begin with a Self-Inventory

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Analyze Your Audience, the Industry, and the Overall Job Climate

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Draft and Develop a Resume

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Draft and Develop an Application Letter

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Did You Review Your Social Media?

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Preparing for a Job Interview Consider what you have already learned

about handling presentations and Q&A sessions

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Performing an Employment Interview

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Should You Follow Up?

YES!

Only half of job applicants send thank-you or follow-up messages, but 88 percent of executives say that these messages influence their hiring decisions.

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Performance Appraisals

GOAL Improve employee performance

• Began as a simple way to determine if employee salaries and wages were justified

• Evolved into a more complex system for learning about employee motivation and determining reward outcomes

• Also used to identify poor performers

• Can be difficult for managers to do (often done poorly)

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Providing Performance Feedback

Avoid Conflict Self-auditing Ownership of problems

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Receiving Performance Feedback