Braineet (ENG)
Transcript of Braineet (ENG)
- © Braineet 2016 -
Our number one job is to listen.
Our customers are constantly generating ideas.
They have most of the answers we seek
because they care about our products.
Richard Girardot, former Nespresso’s CEO
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Problem: you are missing significant ROI in your customer experience improvement process
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Customer ideas Decision process Execution
Your customers don’t prioritize their needs, you don’t identify trends by
segment.
Turning selected ideas into projects and executing them quickly is
complicated within the organization.
Very few customers are sharing ideas with you, via too many channels,
scarcely made for this.
Your selection process is not optimized and consumes too much resources.
You execute projects slower and at higher costs than planned.
You are losing 90% of your customers’ intelligence.
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Solution: Braineet answers your needs
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Customer ideas Decision process Execution
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An optimized and intuitive customer ideation interface
Simple: innovative ideas shared in
one sentence
Collaborative: ideas are voted and
enriched by customers themselves
Interactive: you assess ideas and
work on them with your customers
What makes us different
More ideas, of higher quality Valuable insight and resource time A trust-based relation with your customers
What you gain with Braineet
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Customer ideas
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Get solutions to all your business questions
Long-term innovation User experience New target segment
Marketing New product Communication
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Customer ideas
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Capture your customer ideas wherever they are
On Braineet.com and our mobile appsOn your integrated Braineet on your sites
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You capture other customers and prospects through Braineet’s multibrand power.
You capture your active customers through an integrated platform made for this.
Customer ideas
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A structured analysis to make the right decisions
Complete: all metrics you need, and only
these
Actionable: these metrics all lead to
concrete operating decisions
Customized: matching your vision of the
world, your segmentation
What makes us different
Full and clear real-time picture Fast and optimized decisions Resource time
What you gain with Braineet
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Decision process
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An extremely efficient selection process
Prioritized: you review ideas already ranked by
your co-workers
Labelled: divisions assess and manage ideas
thanks to a series of progress labels
Collaborative: you ask for your internal experts’
opinion in one click depending on the topics
What makes us different
You minimize the risks of your future innovations You gain time and efficiency in the selection process You leverage experts before project execution
What you gain with Braineet
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Decision process
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A precise segmentation to sharpen your decisions
Sliced & diced: display results depending on multi-
criteria : divisions, country, responsibilities
Balanced: analyze your target segment’s thoughts,
but also what they are no convinced by
Customized: build and track all the specific
segments you’re interested in
What makes us different
You work with the segments you’re used to You understand what is thinking each segment You limit the risks of unwanted innovations
What you gain with Braineet
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Decision process
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Quantified and actionable semantic analysis
Reliable: quantified and real-time analysis of all your
idea challenges’ trends
Concrete: identification of concrete actions to
pursue within each of these trends
Customized: build and test your own list of key
words by challenge
What makes us different
You identify convergences in co-workers needs You validate your intuition on your strategic key words You deduce a series of concrete actions
What you gain with Braineet
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Decision process
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A seamless and reliable execution
Integrated: you manage all your projects
through your Braineet back-office
Visual: you assign tasks by projects and easily
track their progress
Collaborative: employees share information
and work together on the different projects
What makes us different
Better and faster project execution Full overview of the company projects More transparency with your teams
What you gain with Braineet
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Execution
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A complete and simple interface to help your teams
Managerial: you build your projects teams and
assign different roles
Clear: you follow every team member’s activity on
the project
Efficient: task reminders and identification of
potential blocking points
What makes us different
Real team work Simplicity and time saved for everyone Share of information and efficiency
What you gain with Braineet
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Execution
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3 types of benefits with Braineet, all generating ROI
Lasting positive relation
Loyal and engaged customers
Innovative image with prospects
Employees listening to customers
Ownership from project leaders
Continuing innovation culture
Quick wins
New Business
Innovation cycle’s acceleration
Continuing Innovation Customer relation Employee engagement
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An almost instantaneous set-up
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1. Formulating your idea challenges: we help your divisions to formulate your
challenges and planned them in time.
2. Technical set-up: we integrate your “plug and play” personalized platform with
your colors on your sites.
3. Communication and launch: we activate together various communication
channels to shed light on this very positive initiative.
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A complete subscription for an unlimited use
Integration on your sites
SSO access
Customization
Mobile application
Unlimited idea challenges
Idea Management Space
Decision Process Space
Execution Space
Restrictive access
PUBLIC PRIVATE
Benefit from all features And from our dedicated team
Skilled: Braineet team is composed of ex-
strategy consultants, key account managers and multi-device product developers
Experienced: we have been working with
every type of organizations in every type of industries
Reliable: we are very reactive and we
accompany your every step of the way
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&
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Innovate (also) with your colleagues with Private Braineet
Complete: you manage your whole innovation
cycle in one place
Easy-to-use: Braineet has been made for all
generations at all responsibility levels
Used: Braineet is used more often and in the long-
run by employees, notably thanks to mobile
Customized: you adapt the solution to your
needs and are accompanied by Braineet team
What makes us different
A culture of continuing internal innovation Shared best practices across divisions Valued and loyal talents
What you gain with Braineet
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- © Braineet 2016 -
Braineet brings us tremendous value: we discuss live with our
contributors, strengthen our relation with them and listen to their
ideas to make them happen.
Capucine Becquart, Innovation Manager at Auchan
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Our clients generate significant ROI thanks to Braineet
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You too, start innovating now with Braineet
Contact us.
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Jonathan Livescault
CEO
+33 (0)6 62 64 21 04