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CrestronBPC-HPLIRonCue IR Learner & ProgrammerOperations Guide
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This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.15 Volvo Drive
Rockleigh, NJ 076471-888-CRESTRON
Regulatory Compliance
Federal Communications Commission (FCC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada.
Industry Canada (IC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:(1) This device may not cause harmful interference and (2) this device must accept any interference received,including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliancecould void the users authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses and can radiate radio frequency energyand, if not installed and used in accordance with the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in a particular installation. Ifthis equipment does cause harmful interference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
As of the date of manufacture, the BPC-HPLIR has been tested and found to comply with specifications for CEmarking and standards per EMC and Radiocommunications Compliance Labelling.
All brand names, product names and trademarks are the property of their respective owners.2011 Crestron Electronics, Inc.
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Crestron BPC-HPLIR onCue IR Learner & Programmer
ContentsonCue IR Learner & Programmer: BPC-HPLIR 1
Introduction...............................................................................................................................1Specifications..............................................................................................................2Physical Description....................................................................................................3
Setup..........................................................................................................................................7Installation...................................................................................................................7Hardware Hookup.......................................................................................................8
Uploading and Upgrading..........................................................................................................9Establishing Communication.......................................................................................9Firmware.....................................................................................................................9
Operation.................................................................................................................................11 Learning Third-Party IR Codes.................................................................................11Developing onCue BPC-8 Projects...........................................................................14
Problem Solving......................................................................................................................17Troubleshooting.........................................................................................................17Further Inquiries........................................................................................................17Future Updates..........................................................................................................18
Return and Warranty Policies..................................................................................................19Merchandise Returns / Repair Service......................................................................19CRESTRON Limited Warranty.................................................................................19
Operations Guide DOC. 7109A Contents i
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Crestron BPC-HPLIR onCue IR Learner & Programmer
onCue IR Learner & Programmer:BPC-HPLIR
IntroductionThe onCue BPC-HPLIR is a dual-function handheld tool designed foruse with the CrestrononCue BPC-8 Basic Presentation Controller. It isboth a full featured IR learner, providing a simple means to learn IRcommands from third-party remotes via the Device Learner tool, as wellas a configuration loader that transfers configuration files created usingthe onCue BPC-8 Tool directly to the BPC-8.
The BPC-HPLIR enables the installer to upload a single configuration toany number of BPC-8 controllers, requiring mere seconds to transfer the
file via a simple optical cable (included). There is no need to remove theBPC-8 from the wall or even remove its faceplate, and one configurationcan be used repeatedly for any number of identically equipped rooms,affording quick and easy setup of each room without any need to carryaround a laptop.
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onCue IR Learner & Programmer Crestron BPC-HPLIR
Specifications
Specifications for the BPC-HPLIR are listed in the following table.
BPC-HPLIR Specifications
SPECIFICATION DETAILS
Communications
USB
IR
Optical
For console, USB 2.0 client
Learns infrared control commandsup to 455 kHz
Transmits configuration file via IR toBPC-8
Power Requirements
Battery
USB
9 Volt disposable alkaline, 625 mAh(included)
83 mA @ 5 Volts DC, overridesbattery when sufficient power isavailable
Environmental
Temperature 32 to 113 F (0 to 45 C)
Humidity 10% to 90% RH (non-condensing)
Enclosure Plastic, black, handheldDimensions
Height 5.78 in (147 mm)
Width 3.60 in (92 mm)
Depth 1.12 in (29 mm)
Weight 10 oz (283 g)
Included Accessories
CBL-SERIAL-DB9F-63.5mm TRS to DB9F RS-232Control Cable, 6 ft (~2 m)
Optical Cable, 3 ft (~1 m)
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Crestron BPC-HPLIR onCue IR Learner & Programmer
Physical Description
This section provides information on the connections, controls andindicators available on your BPC-HPLIR.
BPC-HPLIR Physical View
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onCue IR Learner & Programmer Crestron BPC-HPLIR
BPC-HPLIR Overall Dimensions
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Crestron BPC-HPLIR onCue IR Learner & Programmer
Connectors, Controls & Indicators
# CONNECTORS1,
CONTROLS &INDICATORS
DESCRIPTION
1 IR In (1) IR receiverReceives IR signals up to 455 kHz
2 IR Out (1) 1000 m fiber couplerConfiguration file upload link to BPC-8~3 ft (~1 m) optical cable included
3 COMPUTER (1) USB Type B female;USB 2.0 computer console port;(6 ft (~2 m) cable included)
PIN DESCRIPTION1 +5 VDC
2 Data -
3 Data +
4 Ground
(Continued on following page)
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onCue IR Learner & Programmer Crestron BPC-HPLIR
Connectors, Controls & Indicators (Continued)
# CONNECTORS1,
CONTROLS &
INDICATORS
DESCRIPTION
4 LEDs
READY
SIGNAL
OVERDRIVE
FAILED
COMPLETE
COMPUTER
LOAD
(Amber) Indicates unit is ready tolearn an IR command
(Amber) Indicates an IR signal hasbeen detected
(Red) Indicates IR signal is toostrong and cannot be learned
(Red) indicates IR command couldnot be learned successfully
(Green) Indicates IR command hasbeen learned successfully
(Green) Indicates a computer isconnected and providing power viaUSB
(Green) Indicates configuration fileis being uploaded to the BPC-8
NO PROGRAM
LOW BATT
(Amber) Indicates no configurationfile exists in the BPC-HPLIR
(Red) Indicates the battery isrunning low
5 TRANSFER (1) Pushbutton, initiatestransmission of stored configurationfile to the BPC-8
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Crestron BPC-HPLIR onCue IR Learner & Programmer
Setup
InstallationThe only installation procedures required for the BPC-HPLIR are toinsert the supplied 9-Volt battery into the compartment in the rear of theunit, and to connect the supplied fiber cable to the IR Output Couplerport.
Fiber Cable
To connect supplied fiber cable to the BPC-HPLIR, loosen the output
coupler knob, insert the cut end of the cable, and re-tighten the knob.
To connect the fiber cable to a BPC-8, remove the clear plastic dust capfrom the connector end of the cable. Insert the cable into the optical cable
access port on the lower right of the BPC-8 faceplate. Retain the dust capto protect the cable when not in use.
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onCue IR Learner & Programmer Crestron BPC-HPLIR
Hardware Hookup
The following illustration defines the connections required for theBPC-HPLIR.
Hardware Connections for the BPC-HPLIR
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Crestron BPC-HPLIR onCue IR Learner & Programmer
Uploading and Upgrading
Crestron recommends using the latest programming software and that
each device contains the latest firmware to take advantage of the mostrecently released features. However, before attempting to upload orupgrade it is necessary to establish communication. Once communicationhas been established, files (for example, programs or firmware) can betransferred to the control system (and/or device). Finally, program checkscan be performed (such as changing the device ID or creating an IP table)to ensure proper functioning.
Establishing Communication
Use Crestron Toolbox for communicating with the BPC-HPLIR; referto the Crestron Toolbox help file for details. There is a single method ofcommunication: USB communication.
USB Communication
USBPC Running
Crestron ToolboxBPC-HPLIR
TheCOMPUTER port on the BPC-HPLIR connects to the USB port onthe PC via the included Type A to Type B USB cable:
1. Use the Address Book in Crestron Toolbox to create an entry usingthe expected communication protocol (USB).
2. Display the BPC-HPLIRs System Info window (click theicon); communications are confirmed when the device informationis displayed.
FirmwareFirmware files may be distributed from programmers to installers or fromCrestron to dealers. Firmware upgrades are available from the CrestronWeb site as new features are developed after product releases. One hasthe option to upload and upgrade via the Crestron Toolbox. For details onuploading and upgrading, refer to the Crestron Toolbox help file.
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Upgrade BPC-HPLIR firmware via Crestron Toolbox.
1. Establish communication with the BPC-HPLIR and display theSystem Info window.
2. SelectFunctions | Firmware to upgrade the BPC-HPLIR
firmware.
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Crestron BPC-HPLIR onCue IR Learner & Programmer
Operation
The first step in developing a configuration program for the BPC-8 is to
use the onCue BPC-8 Tool to determine if the device to be controlled isalready contained in the Crestron Database.
If it is not, use the BPC-HPLIR and the Device Learner tool tocreate a new IR file and save it to the User Database, then use theonCue BPC-8 Tool to create the BPC-8 Configuration file. Referto Learning Third-Party IR Codes below.
If it is, use the BPC-HPLIR and the onCue BPC-8 Tool to developa program for the BPC-8. Refer to Developing onCue BPC-8Projects on page 14.
NOTE:The onCue BPC-8 Tool and Device Learner tool softwareprograms are included with Crestron Toolbox, which is available at theCrestron onCue Web site:www.crestron.com/oncuesoftware.
Learning Third-Party IR Codes
When used in conjunction with an IR learner such as the CrestronBPC-HPLIR, the Device Learner tool allows users to create and testcustom IR driver files, and to save the learned files in the User Databasewhere they can be uploaded to the BPC-HPLIR for subsequent upload tothe BPC-8.
The following paragraphs provide an overview of the functions availablevia the Device Learner tool. For detailed instructions, refer to the DeviceLearner help file.
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Device Learner Main Screen
Standard Operations
Create New IR Files
1. Upon starting Device Learner, clickNewon theFilemenu.
2. Use theDevice Description button to fill out details about the deviceto be controlled.
3. Use theRemote Buttonsbutton to configure buttons andcorresponding standard commands. The list of buttons will be basedon the device listed in step 2.
4. Use the Crestron BPC-HPLIR to learn the remote button functions.
Learn Remote Button Functions
Use theRemote Buttonsbutton to learn IR functions as follows:1. Set up the IR learner and remote (refer to the Crestron IR learner's
hardware documentation).
The components should be positioned close to each other, on a levelsurface, and should not move.
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2. On the Remote Buttons table, click the desired button (to multi-selectpress theCtrl or Shift key) and click Learn.
-or-
Click Learn All to learn all the buttons in the table.
3. Following the prompts on the "Learn IR" dialog box, press thespecified button on the remote for about 1 second.
Depending on the function, you may be prompted to press and releasethe button again. If the button is multi-code you will be prompted topress the button multiple times.
4. Continue pressing and releasing the button as prompted until thebutton is learned. The dialog box will show a green circle icon next tothe button name when the button is learned.
5. If you are learning multiple buttons or all buttons, clickNext tocontinue to the next button. You can skip buttons or cycle betweenthem by clickingNext andPrevious.
6. Click Closewhen all buttons are learned. Repeat the above steps forany additional buttons that need to be learned.
7. Save the file to your user database.
Edit an Existing IR File
Open an existing IR file from the Crestron Database, User Database, orelsewhere.
NOTE:The onCue BPC-8 interface module, BPC-8-IMC, does notsupport simultaneous IR and RS-232 Control. That is, an IR driver cannot be stacked together with a 1-way serial driver. Multiple IR devicesare supported. For more information, refer to the onCue BPC-8 Tool helpfile.
Advanced Operations
Remote Button Operations
TheRemote Buttonsbutton enables controls that allow you to addcustom buttons, remove buttons, sort buttons by category or name, andformat the button label text.
The following operations on page 14 are accessed by right-clicking on aparticular button.
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onCue IR Learner & Programmer Crestron BPC-HPLIR
Convert IR Pulse Type
You can convert an IR command from "Pulse and Hold" to "Pulse Only"and vice versa. This adjusts the header and repeater sections of the IRcommand to convert the selected button from repeating to non-repeating
and vice versa.
Set Minimum Repeats
The minimum repeats setting guarantees that a Pulse and Hold IRcommand will be transmitted the specified number of times, even if thebutton that triggers the command is released quickly.
Pronto .CCF Data Format
You can learn IR codes by directly entering the data in CCF format.
Developing onCue BPC-8 Projects
Use the Crestron Toolbox onCue BPC-8 Tool to create projects for theonCue BPC-8 Basic Presentation Controller.
onCue BPC-8 Tool Main Screen
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Crestron BPC-HPLIR onCue IR Learner & Programmer
The following paragraphs provide an overview of the functions availablevia the onCue BPC-8 Tool. For detailed instructions, refer to the onCueBPC-8 Tool help file.
Create, Open and Save Projects
Launching the onCue BPC-8 Tool automatically creates a new, blankproject.
The buttons across the top of the tool allow you to:
Create a new project when an existing project is already open
Open an existing project
Save a project
Save a project in a different directory or under a new name
Access the onCue BPC-8 Tool help file
Display Devices
Use theDisplay Devicestab to add IR-controlled display devices to theproject. The onCue BPC-8 Tool allows you to access the CrestronDatabase and/or the User Database.
Controlled Sources
Use theControlled Sources tab to add IR-controlled devices to theproject.
RS-232 Commands
Use theRS-232 Commands tab to specify the commands that will be sentto the serial device.
The BPC-8 supports one-way RS-232 communication with one (1) serialdevice via the RS-232 port on the unit.
Macros
Use theMacros tab to create macros that can be assigned to button
presses via the Buttons tab. A macro consists of up to five actionsseparated by optional delays.
Buttons
Use theButtonstab to assign actions to buttons. An "action" is acommand (IR or RS-232) or macro that will be triggered when the buttonis pressed.
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Advanced
Use theAdvanced tab to add password protection and auto timeoutcapabilities for the display device.
These functions should only be added if the display device supportsdiscrete Power On and Power Off commands, instead of a singlecommand such as Power that toggles the power state.
Finish
Use theFinish tab to transfer the configuration file to the onCueBPC-HPLIR and BPC-8 units.
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Crestron BPC-HPLIR onCue IR Learner & Programmer
Problem Solving
Troubleshooting
The following table provides corrective action for possible troublesituations. If further assistance is required, please contact a Crestroncustomer service representative.
BPC-HPLIR Troubleshooting
TROUBLE POSSIBLECAUSE(S)
CORRECTIVEACTION
Device does notfunction.
Low battery. Replace 9V battery.
Remote deviceis too far away.
Move remote a fewinches closer.
Remote batteriesare weak.
Replace batteries.
IR remotes notlearnedcorrectly.
Remote deviceis too close.
Check OVERDRIVELED. If lit, move remotea few inches furtheraway and try again.
Unable to loadconfiguration fileto BPC-8.
Problem withfiber cable.
Verify cable connectionsare secure.
Further Inquiries
If you cannot locate specific information or have questions afterreviewing this guide, please take advantage of Crestron's award winningcustomer service team by calling Crestron at 1-888-CRESTRON[1-888-273-7876].
You can also log onto the online help section of the Crestron Web site(www.crestron.com/onlinehelp) to ask questions about Crestron products.First-time users will need to establish a user accountto fully benefit fromall available features.
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onCue IR Learner & Programmer Crestron BPC-HPLIR
Future Updates
As Crestron improves functions, adds new features and extends thecapabilities of the BPC-HPLIR, additional information may be madeavailable as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a completetechnical documentation revision.
Check the Crestron Web site periodically for manual update availabilityand its relevance. Updates are identified as an Addendum in theDownload column.
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Crestron BPC-HPLIR onCue IR Learner & Programmer
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorizationfrom CRESTRON. To obtain warranty service for CRESTRON products, contact anauthorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factoryand request an RMA (Return Merchandise Authorization) number. Enclose a note specifyingthe nature of the problem, name and phone number of contact person, RMA number andreturn address.
2. Products may be returned for credit, exchange or service with a CRESTRON ReturnMerchandise Authorization (RMA) number. Authorized returns must be shipped freightprepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J . or its authorized subsidiaries, withRMA number clearly marked on the outside of all cartons. Shipments arriving freight collector without an RMA number shall be subject to refusal. CRESTRON reserves the right in itssole and absolute discretion to charge a 15% restocking fee plus shipping costs on anyproducts returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,shipping by standard ground carrier. In the event repairs are found to be non-warranty, returnfreight costs shall be paid by the purchaser.
CRESTRON Limited WarrantyCRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materialsand workmanship under normal use for a period of three (3) years from the date of purchase fromCRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanicalparts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display andoverlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, ifany.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in anyapplication other than that for which it was intended or if it has been subjected to misuse, accidentaldamage, modification or improper installation procedures. Furthermore, this warranty does not cover anyproduct that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shallCRESTRON be liable for incidental or consequential damages of any kind (property or economic damagesinclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by athird party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts orlabor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed orimplied, nor authorizes any other party to offer any warranty, including any implied warranties ofmerchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law arelimited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
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Crestron Electronics, Inc. Operations Guide DOC. 7109A15 Volvo Drive Rockleigh, NJ 07647 (2029055)Tel: 888.CRESTRON 01.11Fax: 201767 7576 Specifications subject to