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 Cristinel MURZEA Laura MUREŞAN Cristian POŢINCU Theoretical issues regarding the juridical institution of the consumer protection in Romania. Commented and annotated legislation Transilvania University Press Braşov 2011

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    Cristinel MURZEA

    Laura MUREAN Cristian POINCU

    Theoretical issues regarding

    the juridical institution of the

    consumer protection in Romania.

    Commented and annotated legislation

    TransilvaniaUniversity Press

    Braov

    2011

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    2

    2011 EDITURA UNIVERSITII TRANSILVANIA DIN BRAOV

    Adresa: 500091 Braov,

    B-dul Iuliu Maniu 41ATel:0268 476050Fax: 0268 476051

    E-mail : [email protected]

    Toate drepturile rezervate

    Editur acreditat de CNCSISAdresa nr.1615 din 29 mai 2002

    Refereni tiinifici: Prof. dr.Nicolae VOICULESCUConf. univ. dr. Carmen Adriana GHEORGHE

    ISBN 978-973-598-892-0

    ACKNOWLEDGEMENT: This book is supported by the Sectoral Operational

    Programme Human Resources Development (SOP HRD), financed from the

    European Social Fund and by the Romanian Government under project

    number POSDRU/89/1.5/S/59323.

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    TABLE OF CONTENTS

    Fundamental theoretical elements related to the juridical regulationof the consumer protection in Romania ....................................................... 6

    Chapter I. Law and its functions the role of the law in the juridical

    consumer protection in Romania .................................................................. 71. General law notion ....................................................................................... 72. Civil law and commercial law. General notions .......................................... 83. Civil juridical norm and commercial law juridical norm ........................... 17

    Chapter II. The normative document regarding the juridicalconsumer protection in Romania ................................................................ 21

    1. The law sources which are the normative documents of the juridicalconsumer protection in Romania .................................................................... 212. Formal juridical sources of the juridical consumer protection inRomania ......................................................................................................... 22

    2.1. Sources of internal system of law ............................................... 222.2. European sources of law.............................................................. 27

    3. Informal juridical sources of the juridical consumer protection in

    Romania ......................................................................................................... 28

    Chapter III. Application and interpretation of the consumer

    protection law in Romania .......................................................................... 32

    1. Application of law ...................................................................................... 321.1. Application of the consumer protection law in time ................... 321.2. Applying the consumer protection law in space ......................... 351.3. Application of the consumer protection law to persons .............. 35

    2. Interpretation of the law ............................................................................. 36

    Chapter IV. Civil and commercial aspects of the juridical relation

    between the consumer and the trader in Romania ................................... 42

    1. The terms of civil juridical relation and commercial law juridicalrelation ............................................................................................................ 422. Structure of the juridical relation between the consumer and the trader ... 47

    2.1. Parties of the juridical relation .................................................... 472.2.1. Traders, general characters ................................................ 502.1.2. Consumers ......................................................................... 56

    2.2. Content of juridical relation ........................................................ 61

    2.3. Object of the juridical relation .................................................... 63

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    Chapter V. Civil and commercial aspects regarding the juridical act

    concluded between the consumer and the trader ...................................... 71

    1. Notion and classification of the civil juridical act and the commercialjuridical act ..................................................................................................... 712. Conditions of the juridical act .................................................................... 82

    2.1. Capacity to perfect a juridical act ................................................ 832.2. Consent ........................................................................................ 852.3. Object of the civil juridical act and of the juridical actconcluded by the consumer ................................................................ 872.4. Cause of the juridical act ............................................................. 92

    Chapter VI. Administrative law issues related to legal documents

    issued by public authorities with responsibilities for consumerjuridical protection ....................................................................................... 941. Juridical norms regulating the activity of consumer protection publicauthorities ....................................................................................................... 942. Juridical relations whose subjects are consumer protection publicauthorities ....................................................................................................... 973. Documents issued/adopted by administrative authorities in theconsumer protection field ............................................................................... 99

    Juridical and economic analysis of the consumer protection

    legislation in Romania ................................................................................ 101

    Chapter VII. The legislation regarding the protection of the

    consumers of food ecological products in Romania ................................ 1021. The food ecological products ................................................................... 1022. Legal analysis of the harmonization of the Romanian legislationwith the community legislation in the field of ecological food labeling ..... 105

    Chapter VIII. The legislation regarding the ecological label applied

    to the non-food products and services in Romania, element of

    consumer protection ................................................................................... 113

    1. The non-food ecological products and ecological services ...................... 1132. The juridical analysis of harmonizing the Romanian legislationwith the community legislationin the field of the ecological labelapplied to the non-food ecological products ................................................ 115

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    Chapter IX. Risks and implications of the genetically modified

    products in the consumer protection field ............................................... 124

    1. Risks for the health of the consumers of genetically modifiedorganisms ..................................................................................................... 1242. Harmonising the Romanian legislation related to the geneticallymodified organisms to the community legislation ....................................... 130

    Chapter X. The legislation regarding the protection of the

    banking services consumers, expression of the corporate social

    responsibility ............................................................................................... 155

    1. General aspects regarding the corporate social responsibility ................. 155

    2. The relation between the banking commercialcompanies in Romaniaand the corporate social responsibility ......................................................... 156

    Bibliography ............................................................................................... 165

    Contribution of authors is as follows: Prof. PhD. Cristinel Murzea: Chapters I, III, V, VI.

    Postdoctoral Researcher PhD. Laura Murean: Chapters II, IV, VII, VIII. Ec. PhD. Cristian Poincu: Chapters V, IX, X.

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    Fundamental theoretical elements

    related to the juridical regulation of the

    consumer protection in Romania

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    CHAPTER I

    LAW AND ITS FUNCTIONS THE ROLE OF

    THE LAW IN THE JURIDICAL CONSUMER

    PROTECTION IN ROMANIA

    1. General law notion

    Law has emerged once the first human community forms have appeared.At first, law rules have not been distinguished from moral rules or religious

    rules. Even the creators of the Roman law have confused the religious norms

    (fas) with the juridical norms (jus); the juridical norm had the power and the

    authority of religion. The person who broke a juridical rule came into conflict

    with the supreme force; the sanction for such an action was the death

    punishment.1

    The juridical literature in Romania2 defines law as a totality of rules

    provided and guaranteed by the state, which are meant to organize and

    discipline the human behavior in its main social relations, in an environment

    where liberties coexist, and the essential human rights and social justice are

    protected.

    The rules issued (elaborated) by the state are named juridical norms.

    The juridical norms are guaranteed by implementing sanctions (includedin the juridical norm), if that juridical norm is broken. The implementation is

    made by the state, by means of the public authority which has competence on

    a certain territory.

    1 Murzea C.: Noiuni de drept civil. (Notions regarding civil law) Editura EMA, Braov.2000, p. 3.2

    Popa N.: Teoria general a dreptului. (General theory on law)Editura Actami, Bucureti.1994, p. 91.

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    2. Civil law and commercial law. General notions

    The state is an absolute reality because it does not acknowledge any

    higher authority. The state exercises its attributions on a certain territory. The

    state organises the law on this certain territory and for the people living there.

    Each state thus legislates on its own territory. Certain law norms are applied

    only to the respective states in their internal relations, reunited norms of

    internal law. Other norms are applied to different states coming in contact in

    the international area (the norms are applied to the states as such, or to thesubjects of several states when they come into contact), forming the external

    or international law.1

    The national law system (similarly as the international law system) is

    divided into public law system and private law system.2

    Figure no. 1

    The public law system deals with the constitution of the state, the public

    powers, and the relations between the state and citizens, in general. Namely,

    the public law system regulates the public order, and considers the

    1 Djuvara M.: Teoria general a dreptului drept raional, izvoare i drept pozitiv. (Thegeneral theory of law rational law, sources and positive law) Editura All, Bucureti, 1995,

    p. 43.2

    Ungureanu O.:Drept civil. Introducere. (Civil law. Introduction) Editura All Beck, Bucureti.2000, p. 3.

    Internationallaw system

    Public law system

    Private law system

    Commerciallaw system

    Law

    system Nationallaw system

    Public law system

    Private lawsystem

    Civil lawsystem

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    organization and activity of the state and public powers constituted within the

    state, and also the juridical relations established between government and

    citizens.1

    Private law deals with the private peoples acts, which are related only to

    their private interests. In other words, private law system deals with the

    private juridical order, regulating and protecting the individual private social

    relations, established between private natural persons and legal persons.2

    The private law system mainly includes: the civil law, commercial law,

    family law, etc. There are authors3who divide the private law system into

    only two main branches: civil law and commercial law.

    The difference between the civil law system and the commercial law

    system consists in the fact that the commercial law is applied only to those

    juridical operations which have either an object that law considers to be

    commercial (in considering the object), or those operations in which traders

    participate (in considering the parties, their profession).4Thus, the civil law

    norms would be applicable to those acts or facts which either do not have anobject considered by the law to be commercial, or neither of the operation

    parties is a trader.5

    The civil law system is the most important branch of the private law

    system. The domain of the civil law system includes those acts which can be

    performed by any citizen, irrespective of their profession. The civil law

    system is the general private law system because it governs the most

    important juridical relations and acts of the private persons. All other private

    1Guillien V. R.:Droit public et droit prive. Melanges Brethe de la Gressaye, 1967, pp. 311et seq.2Micescu I.: Curs de drept civil. (Civil law course) Editura All Beck, Bucureti. 2000, p. 59.3Georgescu I. L.: Drept comercial romn. (Romanian commercial law) Vol. 1, Editura AllBeck, Bucureti. 2002, p. 5.4Finescu I. N.: Curs de drept comercial. (Commercial law course) Vol 1, Editat de Al. ThDoivescu, Bucureti. 1929, p. 7.5Bodu S.:Drept comercial completat cu noiunile fundamentale de drept civil. (Commercial

    Law completed with fundamental notions of civil law) Editura Rosetti. Bucureti, 2005,pp. 17-18.

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    law branches only deal with certain special juridical relations, being special

    private law systems.

    It can be stated that the civil law system is the basis of the private law

    system. The civil law system is the common law in the private law system.

    This means that it dominates the entire private law system, i.e. whenever no

    dispositions are available, the civil law shall be applied.1

    The civil law term can have three different meanings.2The commercial

    law can also have three different meanings:

    First of all, the civil law or commercial law designates a law branch of

    the Romanian law system, i.e. the totality (ensemble) of the juridical norms in

    that field.

    Second of all, the civil law or commercial law evokes that possibility

    (prerogative) acknowledged by the law to the holder of that right (called

    active subject) by virtue of which he can ask for a proper behavior to his right

    from the passive subject, and when needed he can resort to the coercive force

    of the state for the protection of his right. In this respect, right means a powerof the individual (called subjective right). This power from certain people

    implies submission from others.

    Purchase of a product

    The right of the consumer to the guaranteefor the purchased product The obligation of the trader tooffer a guarantee for the sold product

    Figure no. 2

    1 Djuvara M.: Teoria general a dreptului drept raional, izvoare i drept pozitiv. (Thegeneral theory of law rational law, sources and positive law) Editura All, Bucureti, 1995,

    p. 84.2

    Ungureanu O.:Drept civil. Introducere. (Civil law. Introduction) Editura All Beck, Bucureti.2000, pp. 1 et seq.

    Right of subject 1 ofthe uridical relation

    Obligation of subject 2of the uridical relation

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    In the example shown in figure 2, the right of the consumer (subject 1) to

    a guarantee for the purchased product tallies with the obligation of the trader

    (subject 2) to offer a guarantee for the sold product, based on the sale and

    purchase contract concluded between the consumer and the trader. This

    contract establishes the power of the consumer regarding the guarantee of

    the purchased product and the submission from the trader.

    Thirdly, the civil law or the commercial law designates a branch of the

    juridical science, science which has as an object the civil or commercial

    rights of the natural and legal persons (subject matter).

    The Romanian civil law system was defined in the juridical literature1to

    be that branch which regulates patrimonial and non-patrimonial juridical

    relations established between natural and legal persons, who are juridically

    equal.

    In order to understand the definition of the civil law system, the

    patrimonial and non-patrimonial juridical relations must be defined. The

    juridical relation whose content can be evaluated in money is patrimonial,

    and the juridical relation whose content cannot be evaluated in money is non-

    patrimonial.

    An example of patrimonial juridical relation: the juridical relation whose

    juridical source is a sale and purchase contract.

    An example of non-patrimonial juridical relation: the juridical relation

    related to the right to a name (for the natural person), or to the right to adenomination (for the legal person).

    Although the commercial law only includes patrimonial relations,

    because the trader mainly focuses on obtaining a profit, we consider that the

    consumer protection institution includes patrimonial relations but also

    1

    Beleiu G.: Drept civil romn. (Romanian civil law) Editura ansa SRL, Bucureti. 1993,pp. 25 et seq.

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    personal non-patrimonial relations, taking into account the social nature of

    this law branch.

    The consumer protection institution is that juridical institution which

    regulates patrimonial and non-patrimonial relations established between

    natural and legal persons which are juridically equal.

    An example of a non-patrimonial relation belonging to the legal

    institution of the consumer protection is the relation containing the

    consumers right to food safety.

    The consumer is legally1 defined as any natural person or group of

    natural persons organized in joint ventures, buying, acquiring, using, or

    consuming products which are outside their professional or commercial

    activity. The consumer is the subject of a commercial law relation with a

    mixed nature because the second subject of this relation is a trader.

    The civil law subjects develop civil juridical relations. The civil law

    subjects are: the natural person (civil law individual subject) and the legal

    person (civil law collective subject).

    The juridical position of the civil law subjects is of juridical equality,

    neither of the parts is subject to the other. Similarly, as in the case of the

    commercial law relation, or the relation in whom a consumer is involved, the

    juridical position of the subjects is of equality.

    The commercial law system has emerged from a deep need to adapt the

    law rules to the needs of trade development and blossoming, as an historicalact of emancipation and protest against the civil law system and the old

    traditions which stayed in the way of the trade development.2

    1 Legea nr. 449 din 12.11.2003 privind vnzarea produselor i garaniile asociate acestora(Law no. 449 of 12.11.2003 on selling products and their guarantees), art. 2, lit. a.2

    Schiau I.: Curs de drept comercial. (Commercial law course) Editura Rosetti, Bucureti.2004, p. 28.

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    The trade notion is used with several meanings1:

    Etymologically, the trade term originates in the Latin wordcommerciumthat means with goods (cumand merx). Trade would

    consist, according to this meaning, in a series of operations

    involving goods.

    Economically, trade is defined to be an activity whose purpose is theexchange and circulation of goods from manufacturers to

    consumers. Thus, trade would include all operations performed from

    the moment when the goods are manufactured, put into circulation,

    until the goods get to the consumers. These operations are made by

    the traders, who are named merchants, who are economic agents

    different from goods manufacturers. This is the most common

    meaning for trade notion, and most widespread. From this

    perspective, the commercial law system would be defined as all the

    juridical norms regarding the interposition and circulation of the

    goods from the manufacturers to the consumers.

    Juridically, the trade notion has a broader content than the tradenotion defined in the economical sense. Trade includes more than

    the goods interposition and circulation operations, performed by the

    traders, but also the goods manufacturing operations, performed by

    the manufacturers, together with the execution of works and service

    provision, performed by the contractors, i.e. the service providers orin general the entrepreneurs.

    1

    Crpenaru S. D.: Drept comercial romn. (Romanian commercial law) Ediia a VI-arevizuit i adugit. Editura Universul Juridic, Bucureti. 2007, p. 7.

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    In that context, the commercial law system is defined by juridical

    doctrine1as the totality of the juridical norms which regulates the commercial

    activity, i.e. goods manufacturing and circulation (distribution), works

    execution and service provision.

    The commercial law system has also been defined as a law branch which

    includes all the juridical norms belonging to the private juridical relations,

    which derive from the performance of juridical acts, facts and operations,

    considered as commercial facts by the law, as well as juridical relations in

    which traders participate.

    The Romanian legislators option for one or another system establishes

    the object of the commercial law system.

    According to the classical meaning of the commercial law system, there

    are two systems which allow the establishment of the commercial law

    systems domain:

    A subjective system according to which the commercial law has as anobject the juridical norms used by traders. According to this system,

    the commercial law system is perceived as a professional law

    system, which is applied to all persons who have the trader position

    (quality).

    An objective system according to which the commercial law systemincludes the juridical norms applicable to the trade (juridical acts,

    facts and operations, considered by the law as commercial),irrespective of the person who commits them.

    1

    Crpenaru S. D.: Drept comercial romn. (Romanian commercial law) Ediia a VI-arevizuit i adugit. Editura Universul Juridic, Bucureti. 2007, p. 9.

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    According to this system, the norms of the Romanian commercial law

    system are applied to a category of juridical acts, facts and operations

    (commercial facts), not to a category of persons (traders).1

    The Romanian Commercial Code, in force on this date, is governed by

    the objective system. Art. 3 of the Commercial Code establishes the juridical

    acts, facts and operations considered commercial facts by law, to which the

    Commercial Code is applied, regardless of the fact that the person who

    commit them is a trader or not. Thus, in Romania, the law relations between

    traders and consumers are commercial law relations.

    The vastness of the community legislation and Romanian legislation

    regarding the consumer protection, subject of the commercial relations,

    suggests a special attention given to the commercial goods and services, both

    at community, and internal levels.

    However, although the legislation is rich, the problem rising from the

    doctoral marketing research performed and called Ethics and social

    responsibility in the marketing field analyses the problematic effectiveness

    of the activity performed by the public institutions dealing with the consumer

    protection in Romania.

    The juridical norms of the commercial law system, as well as the

    juridical norms of the civil law system, are included in the private law

    system. So, they concern the business acts (iure gestionis), not the power acts

    (iure imperii).Regarding the autonomy of the commercial law system to the civil law

    system, it must be mentioned that at the beginning of the XIXth century, the

    needs to develop the trade, and implicitly, to defend the interests of the

    1

    Crpenaru S. D.: Drept comercial romn. (Romanian commercial law) Ediia a VI-arevizuit i adugit. Editura Universul Juridic, Bucureti. 2007, pp. 8-9, 13-16.

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    traders have led to the acknowledgement and promulgation of the

    commercial law, as a special law system as compared to the civil law system.

    The autonomy of the commercial law system is imposed by the following

    commercial conditions:

    The frequency and celerity of the commercial transactions needsimple rules, with no formalism, as well as great freedom for the

    trader in preparing the juridical acts. The non-trader concludes

    juridical acts fairly rare, having necessary time for legal protection

    measures. The trader, on the contrary, frequently concludes juridical

    acts, and the rapidity of concluding them is for him a condition of

    success (time is money). As he is more prepared for such an activity,

    the trader must have a larger liberty in movement, using simple

    forms for concluding his juridical relations (telephone, telex, fax or

    even verbal agreements), and benefiting from the possibility to

    prove his juridical acts by using all juridical instruments.

    The role of the commercial transactions in achieving the interests ofthe traders implies a better punctuality in executing the obligations

    taken upon them. The interconnection of the juridical relations in

    which the traders participate imposes a strict compliance with the

    contractual obligations. In order to achieve this, the commercial law

    system has certain means, e.g. interests juridical flow.

    The commercial law system is the most alive part of the private lawsystem; it is a laboratory for experimenting with juridical solutions,

    in order for them to be adapted to the requirements of the economic

    life. These solutions can also be regulated in the civil law system

    only if these solutions prove to be good for the traders.

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    The juridical institution of the consumer protection combines elements of

    the commercial law, civil law and elements with a particular nature. The

    norms of the civil law are generally applied to the consumer, although he is a

    subject of the commercial law juridical relation.

    In the field of the juridical consumer protection institution, a special

    legislation has been adopted in Romania particularly regulating the protection

    of the Romanian consumer. To the extent to which this special legislation is

    not sufficient to regulate a relation between the consumer and the trader, the

    commercial juridical norms or the civil juridical norms shall be applied (as

    the civil law is the common law in the private field).

    3. Civil juridical norm and

    commercial law juridical norm

    The juridical norm was defined in the juridical literature in Romania1as a

    general behaviour stipulation which can be enforced, if necessary, by thestate force of compulsion.

    We consider that the general theoretical aspects regarding the civil

    juridical norm can be extended also in the case of the commercial law norm,

    or the consumer protection norm.

    The juridical norm of the consumer protection has characteristic features:

    It is obligatory, the persons who break a juridical norm are punished.

    Ii is general, a juridical norm is applied to all natural persons(consumers) or legal persons (traders) who are aimed at.

    It is permanent, the juridical norm is applied to a series ofundetermined or similar situations or cases, since it comes into force

    until it is cancelled.

    1

    Poenaru E.: Drept civil. Teoria general. Persoanele. (Civil law. General theory. Thesubjects) Editura Dacia Europa Nova, Lugoj. 2001, pp. 20 et seq.

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    It is adopted (issued) by the public authority which is invested withthe promulgation power.

    It is sanctioned by the public force, not by the private force, i.e.nobody, no consumer, can make justice to himself.

    Figure no. 3

    From the perspective of their structure, the commercial law norms are

    made up of:

    a. Hypothesis: shows the circumstances under which the respectivenorm is applied.

    b. Disposition: defines the legal behaviour imposed by the law norms,indicating what is imposed, allowed or forbidden by the law.

    c. Sanction: shows effects of breaking the disposition.

    Obligatory GeneralPermanent

    Punished bythe public force

    Characteristic features of the

    juridical norm

    Adopted by the public authoritywhich is invested in this res ect

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    The commercial law juridical norms can be classified according to the

    civil norm model.

    Figure no. 4

    1. According to the prescribed behavior, the consumers protection norms

    are divided into:

    A. Imperative norms: impose o the subjects the obligation to perform

    an action, or to refrain from doing something. The imperative norms

    are divided into:A.1. Oneratives norms: impose an action;

    A.2. Prohibitive norms: impose inaction.

    According tobehaviour disposition

    According toapplication domain

    Iimperativenorms

    Dispositionnorms

    Generalnorms

    Juridical

    norms

    Onerativesnorms

    Prohibitivenorms

    Permissivenorms

    Suppletivenorms

    Specialnorms

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    B. Dispositive norms: allow the derogation from the provisions

    included. The dispositive norms are divided into:

    B.1. Permissive norms: allow certain behaviour for juridical

    subjects;

    B.2. Suppletive norms: establish a particular behaviour which

    becomes obligatory when the juridical subjects have not

    established otherwise).

    2. According to application domain, the consumer protection norms are

    divided into:

    A. General norms: are applicable to all social relations or to certain

    branches of law.

    B. Special norms: are applicable only to certain categories of relations

    within this branch of law.

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    CHAPTER II

    THE NORMATIVE DOCUMENT

    REGARDING THE JURIDICAL CONSUMER

    PROTECTION IN ROMANIA

    1. The law sources which are the normative documents of

    the juridical consumer protection in Romania

    The law system sources which are the normative documents of the

    juridical consumer protection in Romania include the civil law sources,

    commercial law sources, and specific sources of the juridical institution of

    the consumer protection.

    The civil law source is defined1as a specific expression form of the civil

    law system norms. It can be said that the law source which is the normative

    document of the juridical consumer protection in Romania is a specific

    expression form of the consumer protection system norms.

    The civil law system norm is defined as the general and abstract rule

    which regulates the subjects behavior in their civil juridical relations. So, the

    consumer protection juridical norm can be defined as a general and abstract

    rule which regulates, mainly, the behavior of the consumers and traders,subjects of these juridical relations, but also the relations established between

    these and the public authorities operating in the consumer protection field.

    1

    Ungureanu O.:Drept civil. Introducere. (Civil law. Introduction) Editura All Beck, Bucureti.2000, pp. 22, 6.

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    The juridical source notion may have two meanings1:

    A first meaning of the juridical source (material meaning) is related to

    the material conditions of existence which generate the norms of this branch.

    A second meaning for the juridical source (formal meaning) is related to

    the specific expression forms of the juridical norms.

    The formal meaning of the juridical source notion must not be

    confused with the individual juridical relation sources notion.

    The juridical sources are related to the juridical/normative acts, which are

    adopted by the three state-constituted powers.

    The individual juridical relation sources also refer to the juridical

    (individual) acts and facts.

    2. Formal juridical sources of the

    juridical consumer protection in Romania

    The formal juridical sources of the juridical consumer protection inRomania can be internal mainly adopted by the Romanian Parliament,

    and European adopted by the European Union authorities.

    2.1. Sources of internal system of law

    The internal law sources of the juridical consumer protection institution

    in Romania are the normative documents adopted by the administrative

    authorities having such prerogatives.

    1

    Beleiu G.: Drept civil romn. (Romanian civil law) Editura ansa SRL, Bucureti. 1993,pp. 43 et seq.

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    Laws (in a strict meaning)

    These are the normative acts adopted by state legislative authority (the

    Romanian Parliament).

    The laws adopted by Romanian Parliament can be classified into three

    categories:

    Constitutional laws: which contain, first of all, the RomanianConstitution (the fundamental law which stipulates the principles of

    the state organization, citizens fundamental rights and obligations,

    general norms referring to the most important civil law system

    institutions, common to the commercial law system - juridical and

    natural persons, the property right general norms referring to the

    commercial law institutions the organizational principles of the

    economic activities, etc.)

    Organic laws: which develop and describe in detail the principlesincluded in the Constitution.

    Ordinary Laws: which include all the other laws adopted by theRomanian Parliament, and promulgated (by decree) by the president.

    The Romanian Constitution includes o series of juridical norms with

    implications in the field of the juridical consumer protection.

    Art. 31, regarding the right to information, establishes at alignment (2)

    the fact that The public authorities, according to their competences, are

    obliged to provide the correct information of the citizens on public matters

    and issues of personal interest. This text, which has a general nature, also

    concerns the obligation of the public authorities operating in the consumer

    protection field to educate and inform the consumers.

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    Art. 34 related to the protection of health establish the fact that The right

    to health protection is guaranteed. The state is obliged to take action in order

    to provide hygiene and public health. These constitutional stipulations also

    concern the consumers right to food or non-food safety. The products

    purchased by the consumer, either food or non-food, must not affect the

    consumers health, or endanger his life.

    Codes play an important part among the ordinary laws (for example:

    Civil Code, Commercial Code, Consumption Code, Civil Procedure Code,

    etc.) which group and systematize in one legislative body all (or a many as

    possible) regulations applicable in a particular activity field usually (indicated

    in the code name).

    The Commercial Code is the main regulation of the commercial activity.

    It includes juridical norms which regulate the fundamental commercial law

    system institutions: commerce facts, traders, commercial obligations, etc.1A

    few juridical norms - included in the Commercial Code - regulate particular

    institutions of the commercial law system (commerce facts, traders quality,

    commission contract, etc.). Certain norms included in Commercial Code

    are derogations from the Civil Code rules (favor terms, etc.). Other

    Commercial Code norms regulate the Civil Code institutions, adapting them

    to the commercial activity needs (sale and purchase contract, mandate

    contract).

    The Consumption Code has as an object the regulation of the juridicalrelations between traders and consumers related to the purchase of products

    and services, including financial services, providing the proper framework for

    the access to products and services, their complete and correct information on

    their essential features, protection and provision of legitimate rights and

    1

    Crpenaru S. D.: Drept comercial romn. (Romanian commercial law) Ediia a VI-arevizuit i adugit. Editura Universul Juridic, Bucureti. 2007, pp. 19 et seq.

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    interests of the consumers against abusive practices, their participation in the

    fundamentation and decision-making which concerns them as consumers.

    The most important laws are:

    Law no. 30 of 1991 regarding commercial companies, republished in2004,

    Law no. 296 of 28 June 2004 regarding the Consumption Code,republished in 2008,

    Law no. 449 of 2003 regarding product sale and product guarantee,republished in 2008.

    Decrees and Law-Decrees

    The most important Decrees and Law-Decrees, which are applicable to

    the field of juridical consumer protection in Romania, are:

    Decree no. 31 of 1954 regarding natural and juridical persons,Decree no. 167 of 1958 regarding the extinctive prescription.

    Government Decisions and Ordinances

    The Government Decisions and Ordinances are normative acts adopted

    by the Government. In exceptional cases, the Government can adopt

    Emergency Ordinances which would regulate a field, ordinances whichwould subsequently be approved by means of a law adopted by the Romanian

    Parliament.

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    In the field of the legal consumer protection in Romania, a series of

    documents of a normative nature have been adopted:

    Emergency Ordinance no. 43 of 2007 of the Romanian Governmentregarding the deliberate bringing into the environment and market of

    the genetically modified organisms,

    Emergency Ordinance no. 34 of 2000 of the Romanian Governmentreading the ecological agricultural food products,

    Romanian Government Ordinance no. 21 of 1992 regarding consumerprotection, republished in 2008,

    Romanian Government Decision no. 189 of 2002 regarding the

    establishment of the procedure for granting the ecological label,

    Romanian Government Decision no. 329 of 2001 regarding theimport and marketing of used products.

    Other normative documents, subject to the law

    These can be formal juridical sources for the institution of the juridicalconsumer protection if they contain juridical norms from this domain.

    They are the acts adopted by different public administration central

    authorities (instructions, regulations, etc.), and acts adopted by the public

    administration local authorities (local council decisions, mayors

    dispositions, etc.). In the field of the juridical consumer protection, a series of

    documents with a normative nature have been adopted:

    Order of the National Authority for the Consumer Protection no. 448of 2009,

    Order of the Ministry of Environment and Water Management no. 55of 2007 related to the establishment of the National Registry of

    Information regarding the genetic modifications in the genetically

    modified organisms, and sending the information to the European

    Commission.

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    2.2. European sources of law

    The community normative documents which are applicable in Romania

    once Romania has adhered to the European Union are also part of the sources

    of the juridical consumer protection institution in Romania. Such documents

    are:

    Regulations no. 271 of the Commission of 2010 to modifyRegulations (CE) no. 889/2008 establishing the application norms of

    Regulations (CE) no. 834/2007 of the Council, regarding the logo of

    the European Union for the ecological production,

    Council Regulations no. 834 of 2007 regarding the ecologicalproduction and labeling of the ecological products,

    Regulations CE 1946 of the Parliament and Council of 2003regarding the transboundary movements of GMOs,

    Regulations of the European Parliament and Council no. 1980 of2000 regarding the revised community system of granting thecommunity ecological label,

    Directive no. 18 of 2001 of the European Parliament and Councilregarding the deliberate dissemination of the genetically modified

    organisms, and annulment of Directive 90/220/CEE of the Council.

    The regulations are applied to all persons entering their application

    scope.1

    The regulations create subjective rights in the favor of privatepersons, citizens of the member states, both natural and legal persons. As

    compared to the regulations, the directives have an obligatory power only for

    each member state, to which they appeal to regarding the outcome to be

    attained. These community normative documents (directives) cannot be

    1

    Fuerea A.: Drept comunitar european. Partea general. (European community law.General part) Editura All Beck, Bucureti. 2003, p. 108.

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    invoked in the relations between private persons but only against a member

    state to which they are addressed, as they cannot impose obligations to the

    persons, as regulations can.

    3. Informal juridical sources of

    the juridical consumer protection in Romania

    Besides the formal juridical sources, there are other juridical sources

    called informal or real (customs, doctrine, extrajudicial practice) which are,

    in general, disputed in Romania.

    Morals or social cohabitation rules

    Morals include all human behavioral rules.

    As compared to the law system the totality of social behavior norms,

    which when needed are implemented by state coercion force morals are thelaw proximal type.

    In most cases, the legally regulated rules coincide with morals.1 So,

    morals are not a distinct juridical source but a derived juridical source to the

    extent to which it is included in the law.

    For example: the situations in which a person feels morally obliged to

    execute an obligation (even if the law does not impose that obligation andthat person is free to make a choice). But once that obligation is voluntarily

    executed, law intervenes so that the work can no longer be restored to the

    person who did it, and acted driven by conscience (this is the natural

    obligation).

    1

    Abbott K., Pendlebury N., Wardman K.: Business Law. 7th

    Edition, Editure Continium,London. 2002, p. 13.

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    Tradition or customs

    (land tradition, juridical usage)

    This is a behavior rule established in time by the social life practice, rule

    which tends to become a law rule. It manifests itself in an instinctive and

    non-intentional form.

    Customs must include two elements:

    a material element, i.e. a behavior with a certain frequency, habitude,a psychological element, which implies a behavior perceived as

    obligatory by the public opinion.

    The custom has features similar to the law:

    - it is expressed in a general and impersonal form,

    - it has a particular notoriety,

    - it can have an obligatory nature, as the case may be.

    For these reasons, certain authors1 claim that the custom must be a

    juridical source in Romania (a secondary and accessory juridical source, as

    compared to the law, which remains the essential juridical source).

    The Romanian Law can anytime supress a custom for opportunity

    reasons, when the law considers that the custom is badly established.

    1

    Ungureanu O.:Drept civil. Introducere. (Civil law. Introduction) Editura All Beck, Bucureti.2000, pp. 26 et seq.

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    Jurisprudence (judicial practice)

    Jurisprudence means the totality of juridical solutions included in the

    judiciary authority decisions.

    Jurisprudence is not an actual juridical source in Romania, but only a

    derivate, interpretative and partly creative source. The particularity of the

    jurisprudence is that the judicial instances are not obligated to align

    themselves to a crystallized jurisprudence. But, in fact, in most cases, the

    juridical instances comply with such a judicial practice, even if those

    solutions are based on conviction, imitation or fear for the fact that the

    decision might be canceled by the superior instances.

    De lege lata (in conformity with the existing legislation in force), the

    judicial precedent is not and it cannot be a source of the juridical consumer

    protection institution in Romania. It influences the interpretation and correct

    application of the norms which are included in the normative acts. Thus, the

    judicial precedent offers a possibility for the legislator to perfect his

    creation.1

    Doctrine (the law science)

    The doctrine represents the works written by the specialists who explain,

    comment and interpret the juridical norms.

    Although the doctrine is not an actual juridical source in Romania, it

    elaborates the juridical interpretation norms, and creates, in most cases, the

    vocabulary and juridical notions.

    1

    Popa V. V.: Drept civil. Partea general. Persoanele. (Civil law. General part. Thesubjects) Editura All Beck, Bucureti. 2005, p. 27.

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    The doctrine often influences the legislator who simply takes doctrine

    tendencies and incorporates them into laws.

    As the judicial precedent, at present, the juridical doctrine is not

    permitted to elaborate laws in the Romanian legislation. Doctrine is not and it

    cannot be a source of the juridical consumer protection institution in

    Romania, but it has a great influence upon the legislative powers, when it is

    created by reputed authors.1

    Jurisprudence and doctrine are considered to be indirect juridical sources

    in the Romanian law system, because even if they have no competence to

    establish obligatory norms, they can deliver solutions or formulate ideas,which impose themselves by their persuasion power, and whose violation or

    neglection can entail, for example, the judicial decision annulment by the

    superior authority for the wrong application of law.2

    1 Popa V. V.: Drept civil. Partea general. Persoanele. (Civil law. General part. Thesubjects) Editura All Beck, Bucureti. 2005, pp. 28 et seq.2

    Ungureanu O.:Drept civil. Introducere. (Civil law. Introduction) Editura All Beck, Bucureti.2000, pp. 29 et seq.

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    CHAPTER III

    APPLICATION AND INTERPRETATION OF

    THE CONSUMER PROTECTION LAW

    IN ROMANIA

    1. Application of law

    We consider, as the specialized literature in Romania1in the private law

    field, that laws simultaneously operate in three respects:

    during the time when laws follow each other (application of law intime),

    on a certain territory on which laws coexist (application of law inspace),

    regarding certain subjects, called law recipients, having specificsubject categories to which laws apply (application of law to

    persons).

    1.1. Application of the consumer protection law in time

    Law, including the consumer protection law, is applied under these three

    aspects while it is in force.

    In time, laws have their own life, between the moment of their coming

    into force and the moment when they are no longer in force.1

    1

    Beleiu G.: Drept civil romn. (Romanian civil law) Editura ansa SRL, Bucureti. 1993,pp. 49 et seq.

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    The consumer protection law, adopted by the Romanian Parliament,

    comes into force either on the day of its publication in the Official Journal, or

    on the day mentioned in the law content (if the law specifically mentions acertain date).

    By the fact that the consumer protection law comes into force, it becomes

    obligatory; an absolute presumption of knowing the law is applied, a

    presumption which is applied to all persons, irrespective of their citizenships

    (nemo censetur legem ingnorare nobody is considered unknowledgeable

    regarding the law). This means that nobody can avoid the application of thelaw for reasons of not knowing the law.

    The consumer protection law is no longer valid when it is abrogated; its

    abrogation can be explicit or implicit. The express abrogation implies the

    specification within the new law of the old law, which is no longer valid. On

    the other hand, the implicit abrogation is incident when the new civil law is

    incompatible with the dispositions of the old law.

    The coming out of the effect of the law can also be accomplished by

    means of the procedure called falling into disuse. The disuse implies that the

    law has not been applied for a long time or that there have been changes in

    the circumstances which motivated that particular law. But the juridical

    literature in Romania2does not acknowledge disuse (or rational abrogation)

    as a way of coming out of the effect of the law, especially in the field of the

    juridical protection of the consumers rights, a relatively new field in the

    juridical domain.

    1Ungureanu O.:Drept civil. Introducere. (Civil law. Introduction) Editura All Beck, Bucureti.2000, pp. 30 et seq.2Beleiu G.: Drept civil romn. (Romanian civil law) Editura ansa SRL, Bucureti. 1993,

    p. 49; Ungureanu O.: Drept civil. Introducere. (Civil law. Introduction) Editura All Beck,Bucureti. 2000, p. 32.

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    From the point of view of the law application in time, the new law can

    have immediate effects (operating, thus, at present), retroactive effects

    (applying also over the past), or ultra-active effects (applying also over thefuture, to certain juridical facts or situations occurring after the law has been

    abrogated).

    Law Retroactivity Consumer protection law Law Ultra-activity

    Past Present Future

    Figure no. 5

    In the domain of the law application in time, the following principles are

    valid1:

    1. The principle of the law non-retroactivity means that the new law is

    only applied to the juridical situations occurring after the law has come into

    force (the new law is not applied to juridical facts or acts which have

    occurred before it has come into force).

    2. The principle of the immediate application of the new law means that

    the new law must immediately be applied to all facts which have occurred

    after its coming into force, but also to all future facts (all that happens under

    the new law must submit to it).If the occurrence of a juridical situation means the accumulation of

    circumstances or elements which take place successively in time, then the act

    creating the respective juridical situation shall be considered to be valid only

    according to the law in force at the latest moment of its successive creation.

    1

    Ungureanu O.:Drept civil. Introducere. (Civil law. Introduction) Editura All Beck, Bucureti.2000, pp. 33 et seq.

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    1.2. Applying the consumer protection law in space

    Solving the law conflict in space is made depending on the conflictual

    norms adopted by each state.

    An example of law conflicts in space: the case of a Danish citizen who

    purchases a TV set manufactured in Italy, but sold by a trader from Romania.

    The conflictual norms in Romania are stipulated by Law no. 105 of 1992

    (the regulation of the international private law juridical relations). The

    Romanian Parliament has adopted a new civil code, law no. 287 of year2009, which shall come in force on a date which shall be established in the

    implementation law of this code, a law which has not been adopted yet. Law

    no. 287 of year 2009, the new civil code, shall regulate the subject matter of

    the private international law.

    1.3. Application of the consumer protection law to persons

    The fundamental principle which regulates the application of the law to

    persons is the principle of the subjects equality to the law.

    According to the category of subjects to which it is applied, we can speak

    about three law categories:

    Laws with general application vocation. For example: the Civil Code,Decree no. 31 of 1954 regarding natural and juridical persons.

    Laws with the application vocation only for natural persons. Forexample: The Consumption Code, Law no. 449 of 2003 regarding

    product sale and related guarantees.

    Laws with the application vocation only to juridical persons. Forexample: Law no. 31 of 1990 regarding commercial societies, Law

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    no. 15 of 1990 regarding the reorganisation of the economic units as

    self-governed companies and commercial companies.

    2. Interpretation of the law

    A law cannot be read like a short novel. The juridical text must be

    deciphered, interpreted (in most cases).1

    To interpret a law means to determine the exact meaning and sense.2 In

    other words, the interpretation of the consumer protection law means the

    logical-rational operation of explanation, explanation of the juridical normscontent and sense, aiming at its just application, by correctly framing various

    situations from everyday life into their own hypotheses.3

    The interpretation is a stage in the process of law application. It is the

    necessary operation for the correct framing of a practical case into the law

    hypothesis which stipulates it, which is not always an easy thing.

    The civil law interpretation can be classified depending on the authorityperforming the interpretation of the law and the result which is obtained.

    According to the authority which performs the law interpretation, the

    interpretation can be:

    A. Official interpretation: this is performed by a state authority,

    abilitated to make this interpretation.

    B. Authentic interpretation: this is performed by the authority that has

    adopted the norm which is subject to interpretation. For example:

    Parliament, Government, etc.

    1Ungureanu O.:Drept civil. Introducere. (Civil law. Introduction) Editura All Beck, Bucureti.2000, pp. 38 et seq.2 Poenaru E.: Drept civil. Teoria general. Persoanele. (Civil law. General theory. Thesubjects) Editura Dacia Europa Nova, Lugoj. 2001, pp. 33 et seq.3

    Beleiu G.: Drept civil romn. (Romanian civil law) Editura ansa SRL, Bucureti. 1993,pp. 53 et seq.

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    C. Legal interpretation: this is performed by a certain state authority

    which has been empowered by the law to interpret the laws. For

    example: before 1989, the State Council.

    D. Judiciary interpretation: this is performed by the judiciary

    authorities when the norm is applied to practical juridical situations,

    when the litigations subject to the competent authorities are solved.

    Unlike the other two types of official interpretations, the judiciary

    interpretation is not obligatory.

    E. Unofficial interpretation (doctrinal): this is performed by the persons

    who do not have the official quality of the state authority, thus not

    having an obligatory force. For example: the interpretation

    performed by specialists professors, researchers in their

    scientific studies, the interpretation performed by lawyers in their

    pleading or written conclusions.

    According to the results, the interpretation can be:

    1. Literal (strict) interpretation: in this interpretation, the legal text shall

    strictly be applied to the situations which the legislator has had in

    mind (determined by the phrases used in the text). An example: Art.

    6 stipulates the fact that the provisions included in this Code are

    mandatory for all the consumers and economic operators performing

    trade acts and facts, according to the law. Interpreting this text, the

    conclusion is: it applies to all consumers and economic operators inRomania, with no exception, which means a strict or literal

    interpretation.

    2. Extensive interpretation: which means that the area of the juridical

    situations to which the law is applied is extended, as compared to the

    area which seems to result from the terms used by the legislator.

    This means that the juridical norm does not cover all the situations

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    which (in the legislators intention) should be covered. Extensive

    interpretation is inadmissible: when the law includes a limitative

    enumeration, when the law expressly restrains a norm application to

    a practical situation, when the law establishes an exception from the

    general rule.

    3. Restrictive interpretation: which means that the area of juridical

    situations for which the law is applied is restricted as compared to

    the area which seems to result from the terms used by the legislator.

    An example of restrictive interpretation: item 13 of the Annex of the

    Consumption Code - the consumer term is defined as any natural

    person or group of natural persons constituted in joint ventures,

    which operates for purposes outside their commercial, industrial or

    production activity, hand-made or liberal. In the literal sense of the

    word, the consumer term includes, especially in the specialized

    economics literature, both natural persons (individual consumers),

    and legal persons (organizational consumers).

    Interpretation methods that can be used in the Romanian law system shall

    further be presented.

    a. Grammatical interpretation is performed using the meaning of the

    words used by the legislator, and the way they are placed and connected in

    the sentence. It implies a morphological and syntactic analysis of the text.

    Sometimes, certain words have a specific meaning in the juridicallanguage, different to the usual meaning from the literary or everyday

    language.

    An example: in a strict sense, third person means the third, but in the

    private law system, third person refers to all others except the contractual

    parts (or except the real right holder). The grammatical interpretation also

    implies an analysis of the connection between words in a sentence or clause.

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    b.Logical interpretationis performed according to certain national rules

    called arguments (interpretation procedures and sayings used by the

    interpreters of the law systems). The most widespread arguments are further

    presented.

    b.1.A pari argument (analogical) states that the reasons are the same, the

    same law must be applied, respectively the same solution found. Analogical

    argument must cumulate the following conditions in order to operate:

    the social relation must not be stipulated expressly by the law,that particular relation must have some similarity with the juridical

    relation, regulated by the norm which will be applied using analogy

    (cannot be considered a comparison based on intuition only).

    There are two kinds of analogies:

    analogy of laws (analogia legis): when the completion of the lawslacunas are covered using a civil juridical norm,

    analogy of law systems (analogia juris): when the same thing is doneusing the principles of the civil law.

    b2. Using the a fortiori argument, we can extend a norm application from

    a case stipulated in a law or principle, to a case not expressly stipulated. This

    is because the reasons which determined the norm adoption can be used a lot

    more in that practical case. The A fortiori argument is expressed into the

    Latin adage qui potest plus, potest minus(who can more, can less).

    b3. The per a contrario argument emphasizes the logical rule: whensomething is stated, the contrary is negated (qui dicit de uno, negat de

    altero). So, if a legal stipulation regulates some particular aspects, it is

    understood that that legal stipulation negates the contrary aspect and vice

    versa: if the legal text negates one aspect, it means that it affirms the

    contrary.

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    This argument must carefully be used: the laws silence regarding a

    solution cannot always lead to the conclusion that the adoption of the

    contrary solution was aimed at.

    b4. The reductio ad absurdum supposes that a certain solution is possible

    rationally speaking; the contrary solution is absurd and so it cannot be

    accepted.

    b5. The ab eodemargument (the argument of equivalent form) supposes

    the following situation: although a form stipulated by the law was not

    observed, this non-compliance with this form is covered if another equivalent

    form was used. The law system considers the forms that attain the same goal

    as equivalent.

    The application of the logical interpretation of the law must be limited

    strictly to the situation when the contradiction between the letter of the law

    and the spirit of the law is obvious.

    Systematic interpretation focuses on the place of the norm, whichmust be interpreted in the law context (in chapters, sections, titles

    etc.) or in the entire legislation context (interpretation is done

    according to the general or special character of the law, the civil or

    commercial character of the law etc.).

    Historical interpretation is concerned with the social-historicalconditions in which a law was adopted, preparation operations,

    parliamentary amendments and discussions which took place beforethe law was adopted, and other.

    Teleological interpretationhas the aim envisaged by the legislator inthe adoption of that particular norm. This aims at finding the text

    significance (which has to be as close as possible to the legislators

    presumed intention).

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    Structuralist interpretationimplies an analysis of the legal text on thewhole. This is an explanation of the general spirit of the law, taking

    into consideration the frequency of using a word, the arrangements

    of words in clauses and sentences, the connection between two

    terms, legal dispositions symmetry or asymmetry etc.

    In the process of interpreting the law, the interpreter must have a more

    active and creative position, attitude that can give him the possibility to find

    an appropriate solution in cases of law lacuna or ambiguity. He cannot

    deviate from the text because our law system does not allow the judge to

    create a law rule in an arbitrary way.

    The interpretation methods cannot be used in a separate way, but

    together, or, sometimes, it is possible to use only a part of them.

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    CHAPTER IV

    CIVIL AND COMMERCIAL ASPECTS OF

    THE JURIDICAL RELATION BETWEEN THE

    CONSUMER AND THE TRADER IN ROMANIA

    1. The terms of civil juridical relation

    and commercial law juridical relation

    While living together, people establish relations. The social relations can

    be the attribute of regulating several domains. Thus, the moral relations are

    driven by the rules of ethics, while the confessional relations are driven by

    the religious normativity. The social relations, in which the society is mostly

    interested, are regulated by the law, and thus the social relations become

    juridical relations. Therefore, the civil juridical relation is a species of the

    juridical relation, and governs the matter of the social relations phenomenon

    which is subject to the civil law.

    The civil juridical relation is defined by the specialized juridical literature

    in Romania,1 as a patrimonial social or non-patrimonial personal relation,

    which is regulated by the civil law norm. Thus, the personal (non-

    patrimonial) relations and the patrimonial relations regulated by civil lawnorms are civil juridical relations. These are, for instance, property relations,

    obligation relations, succession relations, etc.

    1

    Popa V. V.: Drept civil. Partea general. Persoanele. (Civil law. General part. Thesubjects) Editura All Beck, Bucureti. 2005, pp. 40 et seq.

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    We consider that we can define the juridical relation between the

    consumer and the trader as a social patrimonial relation or non-patrimonial

    personal, which is regulated by the consumers protection norm, which is

    established between the subjects of this juridical relation.

    Regulatesbehavior norm

    Social relation between

    Figure no. 6

    Before analysing the elements of the civil juridical relation, we consider

    that the features of the civil law juridical relation must be enumerated:

    a) The civil juridical relation is a social relation, i.e. a relation betweenindividuals, not a relation between a person and a thing. Any rightimplies a relation between people; it cannot exist outside the social

    relations.

    b)The civil juridical relation has a volitional nature, i.e. the civil lawact is determined by the will of the civil subject.

    c) The civil juridical relation implies the legal equality of the parties,which is an application of the equality in front of the law principle in

    the civil law field.

    Juridicalnorm

    Juridical relation

    Consumer Trader

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    These features, we believe, are also applied in the case of the juridical

    relation belonging to the juridical consumer protection institution.

    The source of the concrete juridical relation is defined1 as being a

    circumstance (act or fact) to which the civil law associates the occurrence of

    a concrete civil juridical relation. The act or fact which is the source of a

    concrete civil juridical relation is also the source of the subjective civil rights

    forming the content of the respective juridical relation.

    As it can be seen in figure no. 7, also the source of the actual juridical

    source between the consumer and the trader is a circumstance, act or fact to

    which the law connects the emergence of this actual juridical relation.

    regulates determines

    social relation

    Juridical Juridical Juridical Juridicalpossibility duty possibility duty

    Figure no. 7

    For instance, a relation between a consumer and a trader regarding the

    granting of the guarantee in the case of a purchased laptop is determined by

    the fact that that laptop has got defective. A source of this relation belonging

    to the juridical consumer protection relation is the actual deterioration of the

    laptop, previously purchased by the consumer.

    1

    Boroi G.:Drept civil. Partea general. Persoanele. (Civil law. General part. The subjects)Editura All Beck, Bucureti. 2001, pp. 41 et seq.

    Juridicalnorm

    Source of thejuridicalrelation

    - Acts- Facts

    Trader

    Consumersright

    Consumersobligation

    Tradersright

    Juridical relation

    Consumer

    Tradersobligation

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    The sources of the concrete civil juridical relations can be classified

    depending on a series of criteria. We consider that also the actual juridical

    relations belonging to the consumer protection juridical institution can be

    subject to the same classification criteria.

    1. Depending on their dependence of independence of the human will,

    the sources of the juridical relations belonging to the consumer protection

    juridical institution can be divided into:

    1.a. Human deeds: (comissive or omissive) performed by the legal

    subjects belonging to the consumer protection juridical institution

    with or without the intention of producing legal effects. The law

    associates to them the occurrence, modification or termination of

    concrete juridical relations belonging to the consumer protection

    juridical institution. This category comprises both the voluntary

    (wanted) actions or inactions, and the involuntary (unwanted) ones.

    Depending on their being compliant with the law or not, we

    distinguish the licit and illicit deeds.

    1.b. Natural deeds (events): they are the circumstances which occur

    irrespective of the mans will, and to which the law associates the

    occurrence of juridical relations.

    2. Depending on their range, we distinguish between the broad-sense

    legal fact (human deeds performed with or without the intention of producing

    legal effects, and natural facts), and the legal fact in a restricted sense (humandeeds performed without the intention of producing legal effects, but

    produced on the grounds of the law, and natural facts).

    3. Depending on their structure, the sources of the concrete juridical

    relations belonging to the consumer protection juridical institution are simple

    (broad-sense legal facts whose structure is made up of one single element

    which creates through itself the concrete juridical relation), and complex

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    (legal facts whose structure is made up of several elements producing valid

    legal effects only if all of them are united, either successively, or

    concomitantly).

    4. Depending on the subjective civil rights they create: we distinguish

    between sources of patrimonial rights (which are divided into ways of

    acquiring real rights and sources of obligations), and sources of non-

    patrimonial personal rights.

    Thus, the consumer protection juridical institution includes both juridical

    patrimonial relations, and personal juridical non-patrimonial relations. The

    difference, highlighted in figure no. 8, between a juridical patrimonial

    relation and a personal juridical non-patrimonial relation is that in the first

    case the juridical relation can be evaluated in money. An example of

    patrimonial juridical relation regards the purchase of a TV set by a consumer,

    from a trader.

    The non-patrimonial personal juridical relation cannot be evaluated in

    money. An example of non-patrimonial personal juridical relation regards the

    consumers right not to have his health endangered by theproduct purchased

    from the trader.

    behavior normregulates

    social relation

    Figure no. 8

    Juridicalnorm

    Juridical relation

    patrimonial can be evaluated in

    money

    personal nepatrimonial can be evaluated in

    money

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    As any juridical relation, the one regarding the juridical consumer

    protection domain has three constitutive elements1: parties, content, object.

    2. Structure of the juridical relation

    between the consumer and the trader

    2.1. Parties of the juridical relation

    The subject of the juridical relation belonging to the consumer protection

    juridical institution can be defined as the person who has the attribute of

    being the holder of the rights and obligations creating the content of the

    juridical relation belonging to the consumer protection juridical institution.

    They are subjects, individuals or legal entities among which a juridical

    relation belonging to the consumer protection juridical institution is created,

    and have, one towards the other, either subjective rights, or civil obligations

    correlated to these rights.The person acquiring or exerting subjective rights is an active subject

    (creditor in the obligation juridical relations), while the person who has the

    obligations is a passive subject (debtor in the obligation juridical relations).

    Usually, each party of the juridical relation belonging to the consumer

    protection juridical institution is both an active subject (holder of certain

    rights), and a passive holder (having certain obligations). Generally, the civilrights and obligations are correlative (the right of a party tallies with a

    correlative obligation of the other party).

    There are two subjects in the juridical relation belonging to the consumer

    protection juridical institution: an active one and a passive one. There are

    however relations in which several persons can be active (or passive)

    1

    Ungureanu O.:Drept civil. Introducere. (Civil law. Introduction) Editura All Beck, Bucureti.2000, pp. 48 et seq.

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    subjects. In these cases, the correlative rights and obligations are divided

    between the active or passive subjects. Sometimes however, they are not

    divided.

    In this sense: if two consumers buy an apartment from a trader, the seller

    is obliged to hand over the entire apartment to any of them; he cannot hand

    over to each of the buyers a half of the apartment.

    We witness here indivisibility (both the obligation, and the correlative

    right are indivisible).

    The rights and obligations are not divided into several active or passive

    subjects, not even in case of solidarity (when either the law, or the will of the

    parties imposes the obligation to be executed / the right to be exerted

    undividedly, by any of the debtors, or in the favour of any of the solidary

    creditors).

    For instance: if several persons commit together an illicit and culpable

    deed a manufacturer and, then, a trader sell a product which endangers a

    consumers health and thus cause damage to another person the consumer

    who has purchased the product gets ill , the authors of the deed are solidarily

    responsible to the victim. This means that the victim, the consumer, can claim

    and receive the entire compensation from any of the co-doers, manufacturer

    or trader. The one who completely indemnifies the victim can then recover

    (by regress action) from the other co-debtors the part incumbent on each of

    them for bearing the obligation to repair the damage they have done together.The civil capacity to use the civil law subjects is defined as the general

    disposition to have civil rights and obligations (the disposition to be a civil

    law subject, and thus be included into civil juridical relations). It is

    acknowledged by law to all individuals, with no discrimination.

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    The civil usage capacity is general (it comprises all the subjective rights

    and all the civil obligations acknowledged by the objective law), and it is

    equal for all individuals. Nobody can be restricted in their usage capacity (as

    a law subject), except for the cases and conditions expressly provided by the

    law.

    The civil usage capacity of the individuals starts when the persons are

    born and ends when the persons die.

    The civil usage capacity of the human being starts when the person is

    conceived (on condition that the person is born alive) in the case of acquiring

    rights (but not assuming obligations).

    As for the legal entities, the civil usage capacity occurs when the legal

    entity is established (or acknowledged, authorized, registered), and ends

    when it is annulled (or it stops existing by merging, division, dissolving).

    This capacity is not however general and equal (as with the individuals) but,

    according to the principle of speciality of the usage capacity of the legal

    entities, each such person has the capacity to acquire only those rights and

    assume those obligations corresponding to his/her purpose provided by the

    law, setting up document or statute.

    The civil exercise capacity of the civil law subjects is defined as the

    capacity of the persons to acquire rights and assume obligations by way of

    their own legal acts. If all individuals have their usage capacity

    acknowledged by the law, based on the simple fact that they exist as humanbeings, not all individuals have the exercise capacity, only those who have a

    conscious will, who have the power of discernment of their deeds (only they

    can comprehend the consequences of their deeds producing legal effects).

    The rule is the following: the individuals acquire the full exercise civil

    capacity when becoming of age (18 years old), an age at which the legislator

    implies that they have a conscious will and have the discernment to evaluate

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    the importance and consequences of the legal acts they perform. Exception:

    the persons under age who get married acquire, through this fact itself, the

    full exercise capacity.

    Until 14 years old, the persons under age are completely deprived of the

    exercise capacity, as the law presumes they possess no discernment. As they

    have the usage capacity, they can become holders of rights and obligations

    but the legal acts from which these derive, must be concluded, on behalf of

    the person under age, by his legal representatives.

    The persons under age who have turned 14 years old acquire a restricted

    exercise civil capacity (with the previous agreement of their parents or tutor

    who, according to the law, provides their protection).

    As a rule, the exercise capacity acquired at the becoming of age lasts the

    entire duration of life, and ends (as the usage capacity) only when the person

    dies.

    As an exception to the rule, the law provides that also the persons of age

    can sometimes be deprived of the exercise capacity: when, because of

    suffering from mental alienation or mental debility (being deprived of

    discernment, conscious will), are laid under an interdiction by a legal

    decision.

    As for the consumers use capacity and exercise capacity, we consider

    that this is not relevant in the field of the juridical consumer protection

    institution. Also, we consider that the special restrictive regulations related tothe asset purchase should be complied with, i.e. the trader should check the

    fulfillment of the restrictive conditions provided by the special legislation

    regarding certain assets.

    The legal entities exert their rights and assume their obligations through

    their organs (through the individuals entrusted with the management of the

    respective legal entities according to the law, setting up document or statute).

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    The trader, involved in the juridical relation belonging to the juridical

    consumer protection institution, must comply with the legal conditions

    regarding the capacity of the legal person.

    2.2.1. Traders, general characters

    The subjects of the commercial juridical relation can be traders or non-

    traders, according to the Romanian Commercial Code. The Romanian

    Commercial Code is based on the objective system.1 Its regulations are

    applied to any person who performs objective commercial facts, which arestipulated by the Commercial Code in Article 3. That way, the priority is the

    character of performed facts, not the condition that the person who performed

    it has or has not the quality of a trader.

    A condition for a person to become a trader is for that person to perform

    commercial facts of professional character (Article 7 Commercial Code).

    Article 4 Commercial Code stipulates the following: once the quality of atrader is acquired, all acts and operations made by this person are presumed

    to be commercial.

    Although the subjects of the commercial juridical relation are traders or

    non-traders, the commercial activities are performed, in general, by the

    traders.

    Also, the trader is one of the subjects of the relation belonging to the

    juridical consumer protection institution.

    1

    Crpenaru S. D.: Drept comercial romn. (Romanian commercial law) Ediia a VI-arevizuit i adugit. Editura Universul Juridic, Bucureti. 2007, pp. 65-426.

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    The commercial juridical doctrine1 defines the trader as any person

    natural or juridical who performs a commercial activity, i.e. performs

    commercial facts of professional character.

    Because the commercial activity includes the activity that products goods

    and services and the circulation activity (distribution) of goods, the trader

    notion is a generic notion. This notion means that any person natural or

    juridical performs, in a professional manner, a commercial activity, no

    matter what its object might be.

    Article 7 Commercial Code divides traders in two categories: natural

    person traders (individual traders) and Commercial companies (collective

    traders). But these categories are not the only ones. Article 1 align (2) from

    Law no. 26/1990, republished in 2008, includes self-governed companies and

    cooperative organizations. Law no. 161/2003 regulates a new category of

    traders: economic interest groups.

    Smaller traders have a special situation.

    Traders, natural persons

    Natural persons who perform commercial facts of professional character

    have the quality of traders.

    The Commercial Code defines the natural person trader not by his/her

    affiliation to a certain professional group, but by the acts and operations commercial facts he/she performs in a professional manner.

    Natural persons can perform economic activities in an individual manner

    or can create familial associations.

    1

    Crpenaru S. D.: Drept comercial romn. (Romanian commercial law) Ediia a VI-arevizuit i adugit. Editura Universul Juridic, Bucureti. 2007, p. 66.

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    The familial association is started at the initiative of a natural person and

    is formed by this persons family members: husband, wife and children up to

    16 years, and the relatives up to the 4thgrade.

    The familial association is an associative form with no juridical

    personality. It is represented in relations to third parties by the person who

    has the initiative to form that familial association or by the person mandated

    based on a certified proxy.

    Natural persons and familial associations can perform economic

    activities in all domains, jobs and occupations, except for those which are

    regulated by special laws. The natural person and the familial association

    must have the administrative authorization and the registration certificate,

    which are issued under the condition stipulated by Emergency Ordinance

    no. 44 of 2008 regarding the development of economic activities by the self-

    employed persons, individual enterprises and family enterprises.

    Commercial companies

    The juridical regime of the commercial company was regulated, initially,

    only by the Commercial Code. But, in 1990 these stipulations were replaced,

    in general, by stipulations included in Law no. 31/1990, republished in 2004,

    regarding commercial companies. Additionally, for commercial companies

    which operate in certain activity areas, a special legislation (in bank area,insurance area) was adopted. But the general legislation regarding

    commercial companies and the special legislation regarding certain

    commercial categories of companies are completed by the Commercial Code

    and the Civil Code stipulations.

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    The civil society was defined, by the specialized juridical literature in

    Romania1, as a contract according to which two or more persons (associates)

    understand to put in common certain goods in order to perform together a

    certain activity, having the purpose to obtain and divide the resulting benefits.

    The commercial company was defined, by the specialized juridical

    literature in Romania2as a group of persons constituted, based on a company

    contract and benefiting from juridical personality, in which the associates

    understand to put in common certain goods, in order to perform certain

    commercial facts, with the purpose to obtain and divide the resulting profit.

    Regarding commercial companies, the Commercial Code just stipulates

    that they have the quality of a trader. Commercial companies are

    acknowledged to have the quality of a trader because of their commercial

    object.

    The commercial companies include the commercial companies organized

    in conformity with the conditions stipulated by Law no. 31/1990 and

    commercial companies with public capital organized in conformity with Law

    no. 15/1990.

    Certain commercial companies with public capital, having the object:

    activities of national public interest are named national companies or

    national associations.

    The self-governed companies were created from public economic unities

    reorganized in conformity with the conditions stipulated by Law no. 15/1990,in strategic areas of national economy.

    1 Crpenaru S. D.: Drept comercial romn. (Romanian commercial law) Ediia a VI-a

    revizuit i adugit. Editura Universul Juridic, Bucureti. 2007, p. 153.2Idem. p. 156.

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    The self-governed companies perform an activity comparable with the

    activity performed by the commercial companies. They are not juridical

    persons and they operate based on the economic administration and the

    financial autonomy.

    The cooperative organizations deal with goods production and goods

    distribution, and servic