BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart...

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Welcome欢迎 MARINE 加拿大海岸线上的 海洋门户

Transcript of BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart...

Page 1: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Welcome欢迎

MARINE 加拿大海岸线上的海洋门户

Page 2: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Agenda 议程

Introductions 简介

Operating & Maintaining an Efficient & Productive Facility

运营与维护高效生产设施

Industry Research

行业调查

Research Results From Planned Maintenance Actions

计划性维护活动调查结果

Planned Service 计划性服务

Facility Tour 设施巡查

Page 3: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Industry Research 行业调查 Pacific Northwest National Laboratory (PNNL) developed a systematic process to identify and correct building operational problems

美国西北太平洋国家实验室(PNNL)开发的系统化流程可确定和改正建筑运营问题

PNNL documented and analyzed trend data for 70 buildings

PNNL记录并分析70座建筑的趋势数据

All buildings had HVAC operational issues, many had numerous issues

所有建筑都存在暖通运营问题,部分建筑存在大量问题

Planned service was implemented at each site

每个场所均实施了计划性服务

All facilities gained energy savings, some exceeded 20%

所有设施实现能源节约,有一些超过20%

All facilities increased tenant satisfaction levels

所有设施的租户满意度上升

Operational savings 运营节约

Reduced down time 故障时间减少

Page 4: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Items Planned Maintenance Corrected 计划性维护改进事项 Proper schedules for HVAC systems

适合暖通系统的工作计划

Fan systems / Night set backs

风扇系统/夜间复发

Occupancy-based controls for common areas

公共区域的使用率控制

Faulty air flow sensors & stuck zone dampers

空气流量感应器损坏与阻尼器阻塞

Minimum outdoor-air setting

最低室外空气设置

Static pressure or discharge temperature reset on AHUs

空气处理机静压或排气温度复位

Chilled/hot water temperature reset

冷/热水温度复位

Differential pressure reset on chilled/hot water distribution loop

冷/热水配水回路压差复位

Heating/cooling set points or dead bands

采暖/制冷设定值或空段

Page 5: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

The Values of Planned Maintenance计划性维护的价值

降低未来修理成本

延长资产寿命

确定能源节约机会

计划性服务的5大价值

优化与改进

计划与设计

建设

环境健康与安全 确保高效环境

运营与维护

设施管理

采暖、通风与空调设备

商用与工业冷藏

设备修理与维护

采暖、通风和空调服务

照明

能源改进

绩效合同

能源服务

建筑自动化与控制

资产组合管理

技术整合

火灾与安全

工作空间规划

Page 6: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Planned Maintenance

计划性维护

Predictive Maintenance

预测性维护

Proactive Maintenance

前瞻性维护

•Scheduled inspections and maintenance

•All systems should undergo annual maintenance at minimum… more often depending on usage/criticality

•计划性检查与维护

•所有系统根据用途/危险程度需每年至少维护xx次

•Tests and analytics that evaluate equipment condition

•Used primarily on large capital investments and/or critical equipment

•通过试验和分析评估设备状况

•主要用于大型资本投资和/或关键设备

•Renew assets prior to failure

•Based on annual review and planning process

•在发生故障之前更换资产

•以年度审核及计划流程为基准

Planned, Predictive, Proactive计划性、预测性、前瞻性

Page 7: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Service Flow 服务流程Knowing every aspect of maintenance

Providing the exact solutions

了解维护的每个细节

提供精准的解决方案

自我执行

服务分包合同 第三方专业供应商

报告

工作结束

劳动力

服务报告

消耗品与部件

存货管理

主动维护

住户投诉日志

服务合同 计划性维护

工作单请求

非计划维护被动维护

材料供应商 库存 采购流程咨询台 资产建立 合同仪表板与报告 电子记录器 管理员 劳动力

信息队列存货

修理机会

服务活动

Page 8: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

System Verification & Calibration 系统验证与校验Inspection of control sequences and points associated with a piece of equipment 与设备相关的控制序列和控制点检查

Central cooling/heating plants

中央制冷/采暖车间

Air handlers

空气处理器

Packaged units

整体式机组

VAV systems

变风量(VAV)系统

Terminal units

终端装置

What should you check for? 需要检查的地方是什么?

Point communication

点对点通讯

End device response – is the damper moving? Does the economizer work?

终端设备响应——挡板移动吗?节约装置在运行吗?

Are the sequences still appropriate for the way the building is being used today?

序列仍然适用于建筑现在所采用的方式吗?

Is the system generating excessive alarms?

系统产生过度报警了吗?

Is it an indicator of an equipment problem, or should thresholds be adjusted?

是设备的指示器问题还是应该调整阈值?

Page 9: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Why Calibrate Sensors? 为什么传感器需要校验?

Maintain productive environments – reduce occupant complaints

维持高效运营环境——减少住户投诉

Potential energy savings

潜在的能源节约

Better information for decision-making and analytics

为决策制定和分析提供优良信息

Sensor error is one of the top 5 causes of operational energy waste

传感器故障是运营能源损耗的五大原因之一

Sensor error can also affect comfort and ability to meet load

传感器故障也会影响舒适性和满足负荷的能力

30% of buildings in the PNNL study had faulty sensors

PNNL研究中30%的建筑存在传感器故障问题

Page 10: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Sensor Calibration Frequency 传感器校验频次Which sensors are critical?哪些是关键传感器?

Mixed-air temperature sensor

混合空气温度传感器

Return-air temperature sensor

回风温度传感器

Outside-air temperature sensor

室外空气温度传感器

Supply-air temperature sensor

送风温度传感器

Chilled-water temperature sensor

冷水温度传感器

Hot-water temperature sensor

热水温度传感器

Carbon dioxide sensor

二氧化碳传感器

Carbon monoxide sensor

一氧化碳传感器

Critical control sensors have the biggest impact on

overall energy waste and should be calibrated 2x/year

关键控制传感器对总体能源损耗的影响最大,应每年校验2x次

Other sensors should be calibrated 1x/year

其他传感器应每年校验1x次

Page 11: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Database Backup 数据库备份Why原因

Maintain business continuity in cases of system failure or physical damage

当系统发生故障或物理损坏时,维持业务的持续性

What内容

Create backup of the system database

建立系统数据库备份

Store locally or offsite

本地或异地存储

Value价值

Quickly restore order in an emergency

在紧急情况下快速恢复秩序

Minimize downtime and related losses

将故障时间和相关损失降至最低

Reduce costs of restoring system

减少系统恢复成本

Page 12: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Leveraging Technology in Operations运营中应用的技术

Access from smart phones and tablets:

通过智能手机和平板电脑进行访问:

Application can be accessed from smart phones and tablets

智能手机和平板电脑可访问应用程序

Web based application which is accessible on single click

轻轻一点便可访问网页应用

Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a

printout.

技术人员可在iPad、平板电脑与智能手机上填写服务报告,并且无需打印件便可获得客户签名

Application has user access level and security rights

应用程序具有使用者访问权限和安全权限

Page 13: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Auto SMS/email notifications for status updated

自动发送状态更新短信/邮件提醒

Tag asset history to know the maintenance done on an asset

为资产历史数据添加标签,了解已完成维护的资产详情

Track labor and material used for a maintenance for asset

对用于资产维护的人力和所使用的材料进行跟踪

Digital signature for iPads, Tablets & Smartphone

通过iPad、平板电脑及智能手机进行电子签名

Track for fault history & uptime of an asset

跟踪资产的故障历史记录与正常运行时间

Track service type & category wise service requests

跟踪服务类型与分类智能化服务的请求

Leveraging Technology in Reporting报告中应用的技术

Page 14: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Evaluating Your Service Providers评估服务供应商

Do they have processes and skills to execute maintenance activities?

他们拥有实施维护活动的流程和技能吗?

Can they tailor a maintenance program to meet your facility’s specific needs?

他们可以为设施的特殊需求制定维护方案吗?

Are they leveraging technology to ensure service performance?

他们有充分运用技术来确保服务性能吗?

Are they assuring full achievement of HVAC systems integrity?

他们确保全面实现完整的暖通系统性能了吗?

Page 15: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Remote

Operations

Center

远程运营中心

Page 16: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Regulatory Certifications 监管认证

Underwriters Laboratories 827 美国保险商实验室827

Factory Mutual 3011 美国工厂互保研究中心3011

CSAA 5 Diamond Certified CSAA 5钻认证

ISO Client Compliant ISO客户合规

Commercial Only Services 仅用于商业服务

Integrated with Johnson Controls Global Network 与美国约翰逊控制公司全球网络进行合作

Allows for operator mobility and operations nearly anywhere

操作员可进行移动作业,并可在几乎任何地方进行操作

Client Data is Managed by our Data Centers 数据中心管理客户资料

Unique Ability to Standardize on Client Best Practices 把客户的最佳实践进行标准化的独特能力

911 Center for Johnson Controls Properties 美国约翰逊控制资产的911呼叫中心

Annually the ROC…

远程运营中心每年……

• Monitors more than

4,500 commercial sites

• 监控4,500多个商业场所• Processes more than

1,000,000 alarms and

requests

• 处理超过100万个报警与请求

Remote Operating Center Features 远程运营中心特点

Page 17: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Original Equipment Manufacturer Service 原始设备制造商服务

适用于高性能建筑的暖通设备

Page 18: BEsell: Introductions & Overvie · Technicians can fill service report on iPad, tablets & smart phones along with that can also take customer’s signature without taking a printout.

Thank You 谢谢

MARINE

加拿大海岸线上的海洋门户