b3_1006IBM Software XCITE Spring 2014IBM Software XCITE Spring 2014IBM Software XCITE Spring 2014
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5/22/2018 b3_1006IBMSoftwareXCITESpring2014IBMSoftwareXCITESpring2014IBMSoftwareXCITESpring2014-slidepdf.com http://slidepdf.com/reader/full/b31006ibm-software-xcite-spring-2014ibm-software-xcite-spring-2014ibm-software 1/40 「持続可能な成長」のための AIG富士生命の取り組み AIG 富士生命保険 執行役員 プロフィットセン 籔 201
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IBM Software XCITE Spring 2014IBM Software XCITE Spring 2014
Transcript of b3_1006IBM Software XCITE Spring 2014IBM Software XCITE Spring 2014IBM Software XCITE Spring 2014
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AIG
AIG
2014521
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1 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
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2 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
AIG
199688
130
100%
4320 MT
52420143
HP http://www.aig-fuji-life.co.jp/
AIG
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3 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
2000 E
0
100,000
200,000
300,000
400,000
500,000
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800,000
900,000
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
2000 E
+105%+120%
+131%
+149%
AIG
2009
2010 AIG BG E
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4 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
AIG
Web
AIG
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5 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
AIG
4
2010
20143
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AIG
AIG
4 1 2 3 4
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AIG
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9 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
AIG
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10 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
2
Business Transformation
SSS(Sales & Service System)
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A
3 2
Business Transformation Program
B
C
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12 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
SSS Program
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( - BPM
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15 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
IBM Case Manager I C M
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16 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
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BPM
IBM Case Manager
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BPM
ACM Advanced Case Management
IBM Case Manager
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18 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
ICM
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19 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
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ICM
A. ICM ICM ICM B. ICM ICM C. ICM
3 2
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24 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
IBM 3
AIG
AIG
IBM
IBM
A
B
AIG IBM
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AIG
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ACM
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IBM
AIG
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IBM
ICM
ICM
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ACM
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29 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
BPO
AIGKK (AIG Gr.)
AIG
(AIG Gr.)
(AIG Gr.)
ICM
IBM TIS
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30 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
ICM
ICM
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31 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
A
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32 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
IBMAIG
AIG
IBM
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33 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
IBM
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34 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
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35 Copyright @2014 AIG Fuji Life Insurance All Rights Reserved
PM
IBM
IBM
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ICM
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IBM Case Manager
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American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. Products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Not all products and services are available in every jurisdiction, and insurance coverage is governed by actual policy language. Certain products and services may be provided by independent third parties. Insurance products may be distributed through affiliated or unaffiliated entities. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds.
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