ASHUTOSH SHARMA

Phone:   |Extn: |Mobile: + 918437594170, +91 9646788203Email : ashutoshas8348@gmail.com ,

   HOUSEKEEPING PROFESSIONALPROFILE SUMMARY:PROFILE SUMMARY: Seeking assignments in the field of House Keeping which provides me Seeking assignments in the field of House Keeping which provides me avenues for professional learning and makes good use of my management skills knowledge avenues for professional learning and makes good use of my management skills knowledge and encourages the growth of company as well as staff.and encourages the growth of company as well as staff.

EDUCATION:EDUCATION:

MBA in Hotel Management, Punjab Technical University, Jalandher (India) 2012-2013 with MBA in Hotel Management, Punjab Technical University, Jalandher (India) 2012-2013 with 11stst Division Division

BSC-HMCTT, Punjab Technical University, Jalandher (India) 2007 – 2010 with 1BSC-HMCTT, Punjab Technical University, Jalandher (India) 2007 – 2010 with 1stst Division Division

STRENGTHS

Dynamic and ambitious Hard & smart Working Positive Attitude Self Starter Safety Conscious Clear vision for success Professional service minded Team Player

JOB SUMMARY:

Thorough knowledge of methods of cleaning rooms and laundry. Great knowledge of Pre-Opening property to evaluate in operation. Great knowledge of the proper use and storage of cleaning chemicals, Machines &

Operations. Considerable knowledge of such equipment as vacuums, commercial washers and

dryers. In-depth ability to select, train, evaluate, motivate and discipline as needed. Proven ability to operate the department within the budget by appropriately

forecasting and scheduling staff members. Strong working knowledge of all Housekeeping administrative functions to include

scheduling, status, payroll, MIS, Budget and other    clerical areas. Great working knowledge of material control to include purchasing requisitioning of

departmental supplies. Considerable computer software knowledge to include Word, Power Point and Excel. Remarkable ability to lead, guide, direct, develop and motivate    people at all levels. Strong written and verbal communications skills. Excellent interpersonal, customer service, team building and    problem solving skills.

Deputy Housekeeper Reporting to General ManagerHK Clarks Inn**** – Amritsar, Clarks Inn group of Hotels****June 2015 to till Present

Plan, organize and direct team members to ensure high customer satisfaction Inspect guest rooms and public places within the hotel to ensure cleanliness Respond to guest complaints immediately Train new and existing employees in training procedures and upgrades, Plan and

facilitate team member meetings Evaluate condition of furniture, fixtures and décor and make appropriate changes or

repairs Prepare all MIS Reports ,Budget & send them to Corporate office & Upper

Management Control the costing of guest supply , Cleaning agents and laundry chemicals

Housekeeping Executive Reporting to Executive HousekeeperFortune Park Orange *****– Gurgaon, Member of ITC hotels & FPHL February 2014 to March 2015 (Pre-Opening to till Operations)

Ensures prompt and efficient service to Guests to achieve complete satisfaction. Assigns duties to staff members and inspects work to prescribed standards of

cleanliness. Provide timely training to staff. Preparing guidelines on checking of room, observations and maintenance Maintain quality of Guest Rooms and ensuring that standards are maintained. Stock planning and management of Housekeeping goods. Daily inspection of overall area and guest rooms after checkout of guests. Ensure all the facilities providing to guests are according to procedures. Maintain the quality and standards of the Hotel as per the SOP. Attend the guest complaints & resolve them on priority basis. Check all the pre-opening work and taking handover after finishing the room/area.

Senior Housekeeping Supervisor Park Plaza***** – Ludhiana, Carlson Rezidor Group of HotelsOctober 2011 to November 2013,

Housekeeping SupervisorSarovar Portico**** – jaipur, Sarovar group of hotels & resortsJanuary 2011 to September 2011

Hotel Operational Trainee & Tr. Housekeeping SupervisorCabbana Orchid an Ecotel Hotel *****– Jalandher, Group of Concept Hospitality Pvt LtdJuly 2009 to January 2011

INTERNSHIP: Mandatory 6 Month Industrial training

Lazy Lagoon sarovar Portico Suit – Goa, Sarovar group of Hotels & resortsSeptember 2008 to April 2009,

PMS KNOWLEDGE:

Opera, IDS- Fortune, Showman, Outlook, Ms-Excel, Ms-Power Point, Ms-Word, Internet Access

ACHIEVEMENTS:

Appreciation Letter being appreciated by guest 3 Times at Hotel HK Clarks Inn – Amritsar,

Appreciation Letter being appreciated by guest at Cabana Orchid – Jalandher, June 2010

Best Employee of the month at Cabana Orchid – Jalandher, May 2010

Awarded as a participating in the Incredible India Tourism Seminar at Goa,2009

HOBBIES:

Listening to music Singing Traveling & Driving

PERSONAL DETAIL: Father Name: Mr. Suresh Chand Sharma D.O.B: 7th April 1987 V.P.O - Sari Tehsil – Sarkaghat Distt. – Mandi Himachal Pradesh Zip Code: 175025 Marital Status: Married Language Ability: English, Hindi, Punjabi Nationality: Indian

I, acknowledge that the details shared above are true to the best of my knowledge and belief, & can support with document proofs, if required.

Ashutosh Sharma

Date:…………….