ASC EF-NMS-v5

8/3/2019 ASC EF-NMS-v5

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2004 Hewlett-Packard Development Company.The information contained herein is subject to change withoutnotice

Express Fuel Stations Network Management System

Technical Product Overview

Nov 2006


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page 2January 3, 2012

company overview

oil & gas process chain

system architecture

tools

graphic interfaces

product integration

added-value functions

agenda


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General Company InformationGeneral Company Information

Located in Terni, Italy and

strongly suitable to large project

partnership & teams.

1 M EUR net sale yearly average

in recent years.

Highly qualified partnership andco-operation Worldwide

projects and collaborations, 25

employees and technicians in its

Lab Quality System ISO 9001:2000

certified.


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A.S.C.A.S.C. skillsskills && fieldfield of expertiseof expertise

Intelligent Transportation Systems Diagnostic & Maintenance platforms Supervisory systems

Videosurveillance managementsystems Engineering documentation Test docs & execution

Telecommunication Network &Service Management Systems

TMN, OSS & SCADA frameworks

INMS design, development &commissioning

T.E.M. support & partnership in multivendorenvironment

Protocol & communication expertise

Oil & gas, Industry, Utility

& Building Automation

SCADA applications & programmablecontrollers. Public building Management Multivendor environment interfaces. Test & validation Wireless comms. Remote command and control. Tunnel Security & Management.

Customer Support Vocational & technical training Training Customer Center Demo Center


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Final Customers ListFinal Customers List

TelecommunicationTelecommunication H3G Italy

Embratel, Brasil Telecom

DU Dubai Telecom Italia

RAI Italy

Wind Italy

TPSA Poland

Railways & MetroRailways & Metro

RFI (Italian Railways)

Grandi Stazioni SpA (Italian Railway

Stations)

Ansaldo ASF

Alstom 3D

Sirti S.p.A.

LargeLarge s.is.i. partners. partners Alcatel Lucent Thales Group Ansaldo Hewlett Packard Italtel Sirti Alstom Honeywell

Oil & GasOil & Gas Gazprom Russia Agip KCO, Kazahstan Rompetrol, Romania


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Projects worldwide distributionProjects worldwide distribution

E.U. & Med.E.U. & Med. Italy

Portugal

Spain

Romania

Denmark

Malta

Turkey

Belgium

Tunisia

Poland

Czech Rep.

Slovak Rep.

WorldWorld Latin America

Kazakhstan

Dubai Russia

Iran

Nigeria

Egypt


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Skills & TechnologiesSkills & Technologies

ASC chief DEVELOPMENT capabilities & skills are:

Wireless system tuningSchneider Vijeo

Wireless comms systems designGE Cimplicity

On-site troubleshooting & set-upWonderwareJavascript

PLC & peripheralsFoxboro A2AJAX

Low level protocolsIBM NetcoolPHP, XML

ORACLE

Siemens PC7, WINCC,

Visual BasicOpen VMS

.NETFactory LinkJavaLinux

UMLMS SQL 05, MySQLVisual TeMIPUnix

CORBA, OSI&TMNHP TeMIP, NNM, C/C++Windows

Technology&StandardTechnology&StandardSCADA Platform &SCADA Platform &

DBMS int.DBMS int.LanguageLanguageOSOS


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Portugal, ONI & TelcelPortugal, ONI & TelcelAccess ModulesAccess Modules

Brasil, EMBRATEL,Brasil, EMBRATEL,TELEMAT & TELASATELEMAT & TELASA

SSTA Lite SystemsSSTA Lite Systems

Italy, TELECOMItaly, TELECOMITALIA, fiber linksITALIA, fiber linksSicilySicily--Malta, SicilyMalta, Sicily--TunisiaTunisia

Honduras, COMTELCA,Honduras, COMTELCA,Centre of America,Centre of America,

SSTA LiteSSTA Lite

Italy, OTAN, VR,Italy, OTAN, VR,3 SSTA Lite3 SSTA Lite

CentersCenters

Russia, Gazprom,Russia, Gazprom,3 SSTA Full Centers3 SSTA Full Centers

Italy, RAILWAY SCADA FSItaly, RAILWAY SCADA FSDiagnostic & MaintenanceDiagnostic & Maintenanceplatform developmentplatform development

A.S.C. Leading ProjectsA.S.C. Leading ProjectsA.S.C. Leading Projects

ItalyItaly,, INMS withINMS withRAI and H3GRAI and H3G

KazakhstanKazakhstan AgipAgip KCO,KCO,Caspian Sea OnCaspian Sea On--shoreshore& Off& Off--shore Centersshore Centers

Dubai Metro consult.,Dubai Metro consult.,Dubai DU TMNDubai DU TMN

RomaniaRomania, REF, REF--NMSNMS RompetrolRompetrol

AlgeriaAlgeria, Tunnel, TunnelMngMng.. JijelJijel


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A.S.C. Utility Leading ProjectsA.S.C. Utility Leading ProjectsA.S.C. Utility Leading Projects

1999 OV TeMIP Manager for Gazprom Russia

2000 Alcatel CM 1513 Circuit Manager for Italian and Spanish Railways

2001 OV TeMIP ENEL SRTC Manager2003 / 2005 SCADA FS, Diagnostic & Maintenance Tool based upon UGS FactoryLink SCADA for Italian Railways

2005 HP Spain, OV TeMIP Proof of Concept for Metro of Madrid

2005 / 2006 Alcatel Italy, Metro of Dubai, Test Engineering & Documentation,Safety Management Engineering

2006 Kazakhstan Pipeline, OV NNM integrated Manager

2007 University of Perugia, Terni Campus wireless communications.

2007 Grandi Stazioni SpA Building Automation Centers.

2008 - REF-NMS Rompetrol Express Fuel Station Management upon TeMIP

2008 - Tunnel Management NOC for Jijel Algeria & Bolu Turkey test engineering.

2008 - Vatican Army web portal for security supervision and access management


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The Oil&Gas process chainThe Oil&Gas process chain

Adaptive IT Infrastructure solutions

Petrochemical

O/GExploration

O/GProduction

Transportation

Shipping

Refining &Natural GasProcessing

Primary andSecondaryDistribution

Oil&Gas RetailService Station& Convenience

Retail

Fuel Station NetworkModernization

Fault, Performances, Security, Umbrella System, .

Oil & Gas specific business solutions


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The retail networkThe retail network

Network consists of several fuel stations(unattended or not), equipped with the

following equipment, devices and sub-systems:

Devices directly related to automatic fuel

refill and payment (i.e. pumps etc.)

Other equipment used for stationoperations (communication, security, etc.)

Each station is composed of pre-setmodules already provided with localpayment subsystems, video surveillance,

equipment and event handling.


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Fuel Station OverviewFuel Station Overview

This picture shows main

elements (equipmentsand actors) of anexpress Fuel Station:

Tank

access

Tank

access

Access 3

Ac

cess

2

Access

5

Acce

ss4

Access1

TLG 1 TLG 2

SiteomatGE

DVR

Tanks Room

Technical Room

Pump roomCustomer

Interfa

ce

communication

sensor

camera

Tank

Loading

Terminal

Security system.Siteomat (Orpak)UPS system.IDVR (Digital Video Recorder, videosurveillance)Electrical power system

Communication system


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ASC EFASC EF--NMSNMS typicaltypical architecturearchitecture


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EFEF--NMS scalable solutionNMS scalable solution -- distributiondistribution

NOCROC= Regional OperationCenter

NOC= National OperationCenter

ROC ROC

Fuel stations network


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Web GUIWindows GUI

ASCII / othersSNMPOSI Q3CORBA

ORB - Distribution -Dispatching

ORB - Distribution -Dispatching

XML adapter CORBAAgent

EFEF--NMS FrameworkNMS Framework

Presentation

to users or other applications

Access mediation yard elements

Control

(operators orapplications)

Monitor

Value-Added functionsCorrelation, Filtering,Aggregation, Commands

distribution and scalability of solutioncommon interface to yard elements

Object Oriented paradigmORB based distributed kernel


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Security SubsystemSecurity Subsystem -- exampleexample

Here follows a shortlist example of Security

subsystems:

Burglary Detection; Access Control;

Blast Environment Detection and Extinction;

Fire Detection And Extinction.


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Burglary DetectionBurglary Detection -- exampleexample

FunctionsEquipment, sensor,device

Location Function

ATS3099 Central Technical room

Taking over, processing,

signal transmission -equipment control

DD100 Infra-red sensor Technical roomMovement detection in thetechnical room

2507AH-L Magnetic contact

Access door technicalspace (10 cm away from

the place where the dooropens)

Warning for theunauthorised opening of

the door in the technicalroom

BURGLARY

DETECTION

SS102 Impact sensor

Seen from the inside oftechnical room, 20 cmaway on the right side ofthe access door, half thedistance vertically.

Warning in case of theattempt of cutting/ forcingof the door or in case ofmechanical blows in the

wall of the access door inthe technical room


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Access Control DetectionAccess Control Detection -- exampleexample

FunctionsEquipment, sensor,

deviceLocation Function

ATS1192 Card reader

at the entrance door of

the technical room

reading and

transmitting the carcode to the centreACCESSCONTROL

CCW30S applied magneticcylinder lock

The door from thepomp room (in theupper part, 20 cm awayfrom the place where

the door opens)

it maintains the doofrom the pump rooblocked

explosive atmospheresstation

Technical room

taking over,processing, signalstransmission - blowout gas cylinder

FGE150PV explosiveatmospheres sensor

Pump room Detection of the gavapour concentratio

BLASTENVIRONME

NTDETECTIONANDEXTINCTION

FGE150PV explosiveatmospheres sensor

at the vat's level underthe fuel reservoirs

Detection of the gavapour concentratio


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Fire DetectionFire Detection -- exampleexample

FunctionsEquipment, sensor,device

Location Function

Fire station Technical room

taking over,

processing, signalstransmission - blowout gas cylinder

temperature sensor; 1

FT874 gradient

inside the fuel

reservoirs (tanks)

detection of suddenincreasing in

temperature orthreshold temperat

ZENER Barrier Technical room

It blocks thepropagation ofdangerous accidentelectrical potentials

between the techniroom and the antierooms

FIREDETECTIONANDEXTINCTION

blow-out cylinder Technical room blow-out gas stocka


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IDVR CCTV SubsystemIDVR CCTV Subsystem -- exampleexample

The following is a short description IDVR CCTV Subsystem:

4 CH MPEG-4 DVR

CCTV colour cameras;

minidome CCTV camera.

Other ..


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Actors and main processesActors and main processes -- exampleexample

N Fuel Station Actors Description

1 Customer

His / her Fuel Station Customer Interface usage is for:

1. Payment;

2. Fuel supply;

3. Critical situations management.

2 Fuel Supply OperatorHe / she can access Tanks Room (Tanks LoadingTerminals) for Tanks filling; he / she exploits Road Tankerin order to carry the Fuel in the Station.

3 Maintenance OperatorHe / she accesses Fuel Station rooms for equipmentmaintenance.

4 Money OperatorHe / she accesses Technical Room for moneypickup/change.

5

Inventory Regional

Operator

He / she accesses Technical Room and Pump Room for

inventory purpose.

The following table shows a short description ofActors that can be founded in a Fuel Station level:


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System Management CharacteristicsSystem Management Characteristics

From a management point of view, EF-NMS stations have thefollowing characteristics:

Heterogeneous equipment regarding supplier, technology,interface protocols and management GUI (when present).

Different events and event formats generated.

Several equipment, each one with its own management interface,that are not generally able to forward information (events, alarms, ...).

Most equipment not provided with a proper management software.

Correlation between events from different systems not directly

possible.


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Fuelling SubsystemFuelling Subsystem-- example (1/2)example (1/2)

Here follows a short description of Security Subsystems:

BOS Back Office System (Fuel)

POS Point of sales (Fuel Cashier)

FCC Forecourt controller. For example: Pump

dispenser, Tank Level Gauging System (TLG), BankNote Acceptor (BNA), Outdoor payment terminal

(OrPT), Micro Vehicle Identification Transceiver Other .


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Fuelling SubsystemFuelling Subsystem-- example (2/2)example (2/2)


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CommunicCommunic. Network Subsystem. Network Subsystem -- exampleexample

The following list is a typical short description of

Communication Network Subsystem example:

Switch: HP Procurve 2524

Router: Cisco 831

Modem: Gilat Skyedge IP

Other ..


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Unix

Windows

User interfaceUser interface -- hardwarehardware configconfig..

Web ThinClients

Unix

WindowsWindows

Unix Unix

HP-UX 11.11

Solaris 2.8/2.9

Windows NT

Windows 2000

Windows XP

Windows Server 2003


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Graphical User Interface ArchitectureGraphical User Interface Architecture


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Alarm List

OC List Message Console

Filter Pattern Tree

EFEF--NMSNMS alarm vieweralarm viewer


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EFEF--NMSNMS map viewermap viewer

Message Console

Tree ViewMap Filters

Map Item Properties Map Properties

Map Item Layers

Overview Window

Backdrop Map Items

State Domain List

State Attributes

Information Box Symbol

Symbol Name

Shortcut

URLAdministrative State

Composite State

State Information

Symbol Editor


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CORBA agent

CORBA IIOP/SSL

UNIX/WindowsJava Client

UNIX/WindowsC++ Client

When used as CORBA serverWhen used as CORBA server

access to EF-NMS from any

CORBA client application, on

any platform, on any ORB

the off the shelf CORBA Agent

offers a generic IDL interface

(TeMIP call interface)

secure access to EF-NMS data

(commands & event collection)


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OSS/J Adapter for EFOSS/J Adapter for EF--NMS architectureNMS architecture

TIBCO, JMS, other

OSS/J QoS Fault Monitoring server

OSS/J Trouble Ticket client

XML/SOAP option

OSS/J QoS Fault Monitoring serverOSS/J Trouble Ticket client

JVT/J2EE option

J2EE app server

JVT mappingXML/SOAP mapping

Integration layer Integration layer

ISM Adapter Framework IP VALUE EJB implementation

OSS/J

FM

TT

FM

OSS/J

FM

TT

FM


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New fault management features (1/2)New fault management features (1/2)

Better support for Customeroperations processes

Alarm ownership control Ack Own alarms

Un-Ack Dis-own alarms

Alarm reassignment For operator shift change

For expert investigation

New automatic terminationpolicy

ack+clear

Error recovery

Un-terminate,Un-ack

NEWNEW

Ownership

control

Un-Ack

Un-Term

Auto Terminate on clearance,

on TT closure, on ack+clearance NEW


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Improved NOC efficiency

User-defined alarminformation Customized Alarm Object fields

Improved aggregationmechanism Flexible alarm similarity criteria

(ignore NotifId, aggregation for un-acknowledged alarms only, clearalarms aggregation)

Latest additional text propagation

Track operator notes

= alarm type, severity, probablecause, additional text

+ user defined field (site, customer, card,)NEW

NEW

New aggregation criteria

Comments history

NEW

Alarm

New fault management features (2/2)New fault management features (2/2)


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Outage managementOutage management

Maintain and display resources: Manual change (by operator)

Controlled request (by application) Option: Stop time or Duration (timeout)

Flexible propagation rule (per type of resource)

Specific alarm management behavior for Out Of Serviceresources:

After AL processing, Alarms are tagged (new outage eventfield)

Option: Alarms are automatic acknowledged or automaticallyterminated (in that case not displayed in the real time alarmhandling window) Flagged alarms are recognized by Expert, Datawharehousing

applicationsetc


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The alarm report problemThe alarm report problem

A single fault potentially maygenerate more than 10consequence alarms in the

network Traditionally this has been coped

with by a combination of methodsall having problems:

Operator intelligenceLots of training and turnover

Low-level filters

High complexity

Correlation and reduction via anexpert system

May use a lot of system capacity


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RootRoot--cause analysis and task automationcause analysis and task automation

capture the intelligence ofnetwork and service

operators to automateservice assuranceactivities

correlate alarm and eventacross network domains

pinpoint the real sourceof problems to increaseoperations efficiency

EF-NMS Service Monitor

Topology-based RCA

What-if calculations

EF-NMS Expert

GUI configurable rulesengine

ASC Friendly tool

Self-tuning fuzzy logicalarm rules calculation


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Expert

ASC EFASC EF--NMS expertNMS expert

cross-technology alarmcorrelation:

root cause analysis, service impact analysis.

Expert adds an intelligent

reasoning to events andconditions that happen in thenetwork

decision support system:

advanced alarm filtering,correlation, diagnostic, rootcause, optional Fuzzy Logic self-tuning (ASC Friendly).

Expert based on ILOG Rules

Rules Editor


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EFEF--NMS expertNMS expert

service impact analysis

multi technology / multivendor

trouble ticketing integration

correlation based on statemanagement information

perform high levelautomated actions for alarm

reductioncomplement existingfiltering capabilities

alarm aggregation

to customize your ownsimilarity mechanism(demotion)

to define a 2 level alarmhierarchic view

root cause analysis

multi technology / multi

vendor


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FlexibilityFlexibility -- filtering stepsfiltering steps

AL filter (Hard-coded)

low level filter (Corrective, Tap,Threshold, Head, Transient)

high level filter (no storage)

top level filter (Display)

events


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mapper

scheduler

domain

State managementState management

optional: complete alarm

information with state information

mapping of native states to generic

states/composite state

polling domain elements

(scheduler)

map update: specific

map viewer


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Product integration'sProduct integration's

IntegratedUniversal Notifier: Email, SMS, VoiceMail, Pager, Fax, Vytek TelAlert

ISM IntegrationInventory MgmtCramer Cramer 5

Partner IntegrationDataWarehouseKnowledgeWare

Partner IntegrationPerformance Mgmt (Layer 1)Clear ClearView

IntegratedTrouble TicketBMC Remedy

IntegratedTrouble TicketAmdocs Clarify

IntegratedTrouble TicketHP OpenView Service Desk

IntegratedApp & Systems MgmtHP OpenView Operations

IntegratedFault Mgmt (Enterprise)HP OpenView NNM

StatusProduct FunctionProduct Name

ASC Friendly correlation tool Correlation self-tuning engine Under deployment


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Windows

SD Liaison

AH Create case associated withalarms

Associate alarms with an existingcase

Dissociate alarms from a case

Display the associated case

Modify the associated caseAutomatically terminate theassociated alarms when caseclosed

AH

TroubleTrouble ticket liaison featuresticket liaison features


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UniversalUniversal notifiernotifier

Services

Network

UniversalNotifier

AH FM

Alarms

Forwarding of Alarms: Manual Automatic

Forwarding of Alarms: Manual Automatic

Pager

Voice Mail

@ Email

MessagingServer

SMS

Launch

- Using TelAlert which supports: pager, SMS, email, fax, voice mail,

- SMTP and Launch supported independently of TelAlert

uses Java and Web Services technologies (SOAP, WSML) to provide open interfaces to

third-party notification systems.


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Why EFWhy EF--NMS for fuel stations management ?NMS for fuel stations management ?

Oil & Gas infrastructure

management integration

Unique ability to optimizeservice quality

Industry most flexible andadaptable solutions

Global services withextensive experience

Mission critical support

Most comprehensiveand complete solution

portfolio for superior

integrated managementof fuel retail distribution

C l i h f ASC l fC l i t th f ASC l tf


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openness

standards

legacy contexts portability

open API

magnitude/performance

users managed resources

events flow/filtering

operational aspects

geographicaldistribution

scalability

flexibility

reliability

Multivendor &customer

configurationfeatures

Conclusions: strength of ASC platformConclusions: strength of ASC platform


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Thanks for listening

A.S.C.A.S.C. Automazione Sistemi di Controllo S.r.lAutomazione Sistemi di Controllo S.r.l..

AN INTERNATIONAL COMPETENCE CENTER FOR OSS / SCADA / TMN

A CO-OPERATING PLAYER FOR TELCO / UTILITY / TRANSPORTATION

A CERTIFIED TRAINING CENTER FOR OSS AND SCADA

Nazareno ClaudianiStrategy Manager

[email protected]

Via F. Turati n.16, 05100 Terni ItalyTel. +39-0744-221011, fax 227051www.ascpoint.com

ASC EF-NMS-v5

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