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ANGOL KÖZÉPFOKÚ VIZSGAFELADATOK

FONTOS! A kiadvány a 2004-ben érvényes feladatszerkezetnek megfelelő feladatokat tartalmaz. A

vizsgán tehát nem pontosan ezekkel a feladatokkal találkozhat a vizsgázó, de a kiadvány

gyakorlásra továbbra is alkalmas.

A kiadványban található feladatok:

Hallott szöveg értése

Olvasott szöveg értése

Nyelvismereti teszt (üzleti) – a vizsgán már rövidebb

Nyelvismereti teszt (idegenforgalmi–vendéglátóipari) – a vizsgán már rövidebb

Közvetítés – már nem szerepel ilyen feladat a vizsgán

Írásfeladat (üzleti) – a feladat leírása a vizsgán már magyarul szerepel

Írásfeladat (idegenforgalmi–vendéglátóipari) – a feladat leírása a vizsgán már magyarul

szerepel

Szóbeli tétel (üzleti) – a harmadik feladat már más a vizsgán

Szóbeli tétel (idegenforgalmi–vendéglátóipari) – a harmadik feladat már más a vizsgán

Szóbeli tétel (pénzügyi) – a harmadik feladat már más a vizsgán

Az aktuális feladatszerkezet és annak megfelelő mintafeladatok megtalálhatók honlapunkon

(www.nyelvvizsgak.hu).

http://www.nyelvvizsgak.hu/

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ÍRÁSBELI FELADATOK

LISTENING COMPREHENSION TIME: 30 MINUTES

TOTAL: 20 MARKS

FIRST WORK ON THIS SHEET.

COPY ALL YOUR ANSWERS IN ENGLISH ON THE ANSWER SHEET.

Text 1

You will hear an extract from a radio interview with two coffee experts: Oliver Foot and Tony

Wild. They will talk about the Jamaican Blue Mountain coffee and the coffee business.

I. 1–7 Give the required information in maximum 3 words according to what Oliver

Foot says.

According to Oliver Foot

1. The nation that bought 90% of Blue Mountain Coffee

2. The reason why the biggest customer buys less Blue

Mountain coffee

3. Who doesn’t pay coffee farmers

4. The purpose of his study

5. What characterises the coffee shop business

worldwide

6. The number of Blue Mountain coffee shops in

London

7. The number of coffee shops that could take up all the

Blue Mountain coffee

II. 8–10 While listening, circle a), b) or c).

According to Tony Wild…

8. Blue Mountain coffee costs 5 times more than

a) other excellent coffees.

b) average coffees.

c) other Jamaican coffees.

9. ……… charge Ł28 for a pound of Jamaican blue.

a) Farmers

b) Wholesalers

c) Shops

10. Blue Mountain coffee is not

a) so excellent.

b) worth its price.

c) just an afternoon coffee.

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Text 2

You will hear a radio programme on small businesses in which experts answer the callers’

questions. In the extract one of the callers, Marilyn seeks advice as she would like to sell her

business. While listening answer the following questions in maximum 3 words.

III. 11–20

11. How long has she run her business?

12. What does she make?

13. What business indicator has been successful?

14. How many employees has she got?

15. What business documents does Peter mention as important for evaluation?

16. What is the average age of businesses?

17. Who should arrange selling her business?

18. What should Marilyn subscribe to?

19. What organisation would know more about subscribing to it?

20. What example of business income does the expert give?

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KEY FOR LISTENING COMPREHENSION

Text 1

I. 1. Japan / Japanese

2. (Recent) economic problems

3. (The) coffee factory

4. Finding new markets

5. Boom

6. One/1

7. Two thousand/2000

II. 8. a

9. c

10. b

Text 2

III. 11. 22 years

12. shirts

13. profit(s) record

14. None / 0

15. contracts

16. 8 - 9 years / 8 years / 9 years

17. (her) accountant

18. Trade journal

19. Business Link(s)

20. 10-20 thousand

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Tapescript

Text 1

Sarah Jane Hall was recently in Jamaica where she met Oliver Foot who was born in the

island.

About ninety per cent of the coffee was always bought by the Japanese. For some reason the

Japanese loved it. And because of the recent economic problems that have affected the Far East and

in fact the world, but mainly the Far East, the Japanese are not buying the amount of coffee they

used to buy before. And therefore the Blue Mountain coffee farmers are facing serious problems.

They sell it to the coffee factory but the coffee factory can’t always pay them because the coffee

factory can’t sell the coffee because they used to rely on Japan. And so they are now looking for

new markets. And they asked me in fact to do a study worldwide to try and find new markets to sell

their coffee. And we did a study for the government and found that with this boom of coffee shops

happening all over the world why not start just a… a Blue Mountain coffee shop. And that’s what

we’ve done. In London there’s one now. And the idea is to set them up across the world which

would take up an enormous market for the Blue Mountain coffee. In fact if there were two thousand

coffee shops throughout the world it would take up all the coffee from the Blue Mountains.

Oliver Foot. The Jamaica Blue shop he was talking about recently expanded. So is Jamaica

Blue really the best coffee money can buy? Well, I’ve been joined by coffee expert Tony Wild.

Tony, Jamaica Blue is often presented as the Château Lafitte of coffee. Does it deserve that

reputation?

I’ve always been a little bit sceptical about this… this position, this almost unassailable position of

Jamaican Blue Mountain. Because it is being so priced at a factor of about five times any other very

good coffee.

It’s about twenty-eights pounds a pound at the moment.

Yes, it seems to be… it’s… it’s at retail level. And it seems that whilst it’s an extremely good

coffee I certainly wouldn’t in respect of that. I don’t know whether it’s worth paying five times as

much for compared to the other very good coffees, some of which we’ll be tasting this afternoon.

Thank you very much. I was talking with coffee expert, Tony Wild.

Time: 2’10”

Source: The Food Programme (D44), Radio BBC 4

Text 2

Ok. Marilyn in London.

Hello. Hi.

Far away.

Yes. I’ve been running my own small business for about twenty-two years and I’ve had enough

really and I’d like to move on. I want to know how to go about valuing it and perhaps selling it.

OK. What does it do?

I make shirts.

So you’ve got a business with a lot of shirts, good customer base, successful profits records…

Yes. Yes.

OK. Employees?

No, no. Just me.

Just you. Right. Peter, that’s really selling stock and goodwill, is that?

Well, it’s difficult to say without looking at the business and looking at the… where the contracts

are. I mean first of all Marilyn well-done and congratulations …(Agreement) Average life for a

business nowadays even for good ones is eight to nine years, so very well done.

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I had some bad years and some good years.

You got through them and that’s the important thing. Mmm, I think the best thing to do is… Do you

have an accountant?

I do. Yes.

Yeah. I think the best thing to do is to ask the accountants what they think.

Well, I asked him and he says he wouldn’t know how to go about valuing it.

He may not up to this sort of work. Peter.

Yeah. I mean the place you are going to sell it through is probably the accountant. That’s the

important thing, Marilyn. You can work out how much you want for it and somebody can suggest

what it’s worth. But the important thing is the market you are going to sell it through will be a

network of accountants.

Have you got a trade journal or anything which you subscribe to?

No, I don’t.

There probably is one for the textile industry but I wouldn’t know where to find it. But again

maybe the Business Links would know because they will be receiving enquiries from people

possibly who might be wanting to set up this type of business and would be pleased to buy an

existing business rather than starting from scratch. There are probably plenty out there. They

want something with a flying start.

I think the problem might be because it’s just me.

It may be that but it’s also how many customers you have got. It’s still worth something. If

you’ve got a business which earns you I don’t know how much, ten thousand, twenty

thousand, whatever it is it is a business. And it’s there. And someone will pick it up for

nothing. It has got a value. There’s no doubt about it.

That’s encouraging. Thank you very much.

It’s OK. Right. We’ve got…

Length: 2’ 10”

Source: Money Box Live, BBC Radio 4, 11.08.00. (D52)

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READING COMPREHENSION

TIME: 45 MINUTES

TOTAL: 20 MARKS

WRITE ALL THE ANSWERS ON THE ANSWER SHEET.

Text 1

Kellogg set to eat its words

A) Eat your heart out, Tony the Tiger. Those frosted flakes may be gr-r-reat, but the name on the box is not Kellogg’s: it’s Gletscher Krone, a brand invented by Aldi, the German discount supermarket operator.

B) Another of life’s little certainties died this week with the news that Kellogg, the ailing US breakfast cereal company, had agreed to start making cereals for sale under a store’s own brand.

C) For years, Kellogg has vowed that the only place its cereals will be found is inside a Kellogg’s pack. „If you don’t see Kellogg’s on the box...it isn’t Kellogg’s in the box”, says the slogan across the back of its UK packs.

D) But now, Kellogg has bowed to the grim realities of the food business by quietly agreeing to supply a range of five cereals to Aldi for sale under the Krone brand – among them White Flakes, which sound suspiciously like Tony the Tiger’s favourite breakfast.

E) Ten years ago, own-label products, called private label in the US, had a relatively small share of the packaged food market. Consumers thought they were low quality, and half-expected to find a dead mouse in the box.

F) But as big stores have attached their names and reputations to the products, and customers have found them as good as the real thing, own-label’s market share has soared.

G) For food manufacturers, the rapid rise of own-label has presented a dilemma. If they refuse to make own-label products, they lose market share and their profits decline. But if they start making the products, consumers ask why they should pay more for a branded product that comes out of the same factory.

H) For a while, big food companies tried to stand aloof from own-label. But many have succumbed, insisting that the own-label versions of their products are made to different recipes.

I) Kellogg says its arrangement with Aldi is just an experiment. J) But it desperately needs to restore sales growth. The company is widely perceived as having

lost its way: its market share has been declining for years, and its share price is down to levels not seen since 1991.

FT Weekend February 26/27 2000

I. 1–6 Choose the suitable paragraph /A – J/ for each summary and write the letter in

the boxes on your Answer Sheet.

1. ……… Kellogg’s excuse

2. ……… reasons for popularity of private-label products

3. ……… reference to an advertising slogan

4. ……… arguments for and against providing own-label products

5. ……… Kellogg’s earlier policy on brand image

6. ……… food manufacturers’ general excuse for producing own-label versions

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II. 7–8 Choose the appropriate letter a)–c) and write it in the boxes on your Answer

Sheet.

7. If Kellogg customers switch from branded products to own-label products

a) it makes no difference for Kellogg from the point of view of profit

b) Kellogg is going to lose its reputation

c) Kelloggs’s sales of branded products are likely to decline

8. The journalist seems

a) interested in the role of own-label products

b) enthusiastic about own-label products

c) enthusiastic about Gletscher Krone

Text 2

Two leading banks in climbdown over cash machine fees A) Plans to charge customers as much as Ł2.50 to use cash machines were in doubt today. B) Two leading banks have reversed a decision earlier this week to charge people withdrawing

money from the machine of another bank Ł1 by the machine’s operator, and then a further Ł1.50 „disloyalty fee”.

C) Lloyds TSB and Abbey National have crumpled under a furious attack from Trade and Industry Minister Stephen Byers who described the „double whammy” decision by banks in the Link automated teller machine network as „iniquitous”.

D) This about-turn by two of Britain’s biggest banks brings pressure on other banks to climb down. A statement is expected later today from Barclays, which led the campaign for higher charges.

E) The charges flew in the face of a demand by government watchdog Don Cruickshank that the fee be no more than 30p, which is said to be the real cost of using an automated teller machine. Lloyds TSB has told Mr Byers that it wants Link to withdraw the disloyalty fee, and Abbey National says it will be dropping it.

F) However both are still likely to charge the 30p ATM operator charge, risking fines of up to 10 per cent of annual turnover under the Competition Act if they are found to be acting unfairly. In the case of Barclays, this could be as much as Ł800 million.

G) Abbey National today disputed Mr Cruickshank’s suggestion that the true cost of a cash machine withdrawal is 30p.

H) But it did not say what the bank will be charging when the new withdrawal fees come in on 1 January. Abbey will however cut the existing Ł1.50 disloyalty charge from that date, but will probably charge Ł1 to customers from other banks using its own machines.

I) An Abbey spokesman said: „The ATM figure will be higher than the 30p recommended last Friday by Don Cruickshank.

J) „Despite what he said, we are quite certain that 30p is not the accurate cost of a cash machine withdrawal.”

Evening Standard 3 March 2000

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III. 9–14 In boxes 9-14 on your Answer Sheet write down the exact amounts and dates

mentioned or concluded from the text. If there is no mention or help in the text, write

NS for not stated.

9. ………: Abbey’s likely ATM charge from January 2001 for customers from another bank

10. ………: annual turnover of Barclays

11. ………: fine that Barclays may have to pay for unfair business

12. ………: fine that Abbey National might have to pay

13. ………: time of Barclays’ campaign for higher charges

14. ………: time of Barclays’ reaction to criticism

IV. 15–17 What is the meaning of the words below based on the text? Choose the

appropriate letter a)–c) and write it in the boxes on your Answer Sheet.

15. „iniquitous” in par. C

a) unfair

b) non-conventional

c) impractical

16. „climb down” in par. D

a) have less profit

b) lose customers

c) admit you were wrong

17. „fly in the face” in par. E

a) be disrespectful

b) defeat, be stronger

c) oppose

V. 18–20 In boxes 18–20 on your Answer Sheet write

T if the statement is TRUE according to the text

F if the statement is FALSE according to the text

18. Lloyds TSB and Abbey National have decided to cut the charges under pressure from

politicians.

19. Other banks are likely to drop plans for disloyalty fees as well.

20. Charging disloyalty fees might be regarded as a risk to free competition.

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KEY FOR READING COMPREHENSION

Text 1

I. 1. par. I

2. par. F

3. par. A

4. par. G

5. par. C

6. par. H

II. 7. c

8. a

Text 2

III. 9. £ 1

10. £ 8 billion / 8 000 million

11. £ 800 billion

12. NS

13. NS

14. today / 3 March 2000

IV. 15. a

16. c

17. c

V. 18. T

19. T

20. T

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GRAMMAR AND VOCABULARY

ENGLISH TEST FOR BUSINESS

TIME: 40 MINUTES

TOTAL: 20 MARKS


I. 1–9 Write the business words or expressions defined below on the Answer Sheet.

1. Services such as banking, insurance and tourism that are sent from one country to another.

Their value contributes to the balance of payments.

2. A public event at which things are sold to the person who offers the most money for them.

3. Movement by a company into producing or selling a wider range of products or services.

4. The price relationship between two currencies at which they are convertible.

5. An official examination of the accounts of a company, etc to see that they are true and correct.

6. A list of questions sent or given to people to find out about their opinions, choices and

behaviour.

7. Series of activities designed to attract the attention of the public.

8. To put goods into or onto a container.

9. Department which is responsible for recruitment.

II. 10–18 Complete each sentence with the correct form of the word in capital letters.

10. ENDORSEMENT Well-known sportspeople can earn lots of money by ……… sports

clothes.

11. TO SIGN He put his ……… to the petition.

12. OPTION Extra payments at Christmas are an ……… feature of salaries.

13. ADVANTAGE His inability to speak French puts him at a ……… .

14. STRONG His ……… as a manager lies in his ability to communicate with people.

15. PRODUCT The organization has ……… a booklet to help small investors.

16. CONVENIENT Living such a long way from the supermarket can be very ……… .

17. TO SPONSOR The football team received ……… from a local company.

18. POSSIBLE This conference is ……… the most important event of his presidency.

III. 19–22 Write on your Answer sheet what the following letters stand for.

19. AGM

20. EFTA

21. PIN

22. p.a.

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IV. 23–25 Choose the best alternative by writing letters a)–d) on the Answer Sheet.

23. The washing instructions for this shirt are given on the ……… .

a) label b) badge c) notice d) trade mark

24. The street market was full of ……… selling fruit and vegetables.

a) counters b) boutiques c) tables d) stalls

25. The product has ……… well considering it was not given much advance publicity.

a) bought b) sold c) gone d) known

V. 26–34 Fill in the gaps in the sentences with one of the following words. You will not

need every word.

although, despite, however, while, the reason for, the reason why, so that, in order to

26. ……… his resignation was that he had been offered a better job.

27. He borrowed some money ……… he could pay the monthly rent.

28. ……… we left the house early, we still missed the train.

29. He had an accident. ………, he wasn’t hurt.

in, of, to, out, from, on, with, at, off, by

30. He gave a speech ……… behalf of the department.

31. The security guard prevented us ……… entering the building.

32. One of the disadvantages ……… working part time is that you don’t earn much money.

33. He is responsible ……… making conference arrangements.

34. She paid for her new car ……… cash.

VI. 35–41 Write the best answer on your Answer Sheet.

35. I live in the city, so I ……… to busy traffic.

a) am used b) get used to c) used

36. „When was the last time you ……… at this restaurant?” „A year ago.”

a) had eaten b) ate c) have eaten

37. My boss made me ……… this work before 6 o’clock.

a) finish b) to finish c) finishing

38. It was the first time he ……… a presentation.

a) gave b) has given c) had given

39. I can’t go out for lunch until my colleague ……… .

a) returns b) will return c) is going to return

40. That ……… be Bob on the phone. He doesn’t know our number.

a) might not b) mustn’t c) can’t

41. My suitcase was too heavy. I … packed so many things.

a) shouldn’t b) needn’t c) shouldn’t have

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VII. 42–50 Rewrite the following sentences without changing the meaning. The

beginning of each sentence is given for you.

42. It is said that our company is the most profitable.

Our company ………

43. He gave me a valuable present.

I ………

44. “I’m sorry I shouted at you”, she said.

She apologized ………

45. I’d prefer to start work early.

I’d rather ………

46. It’s a pity I didn’t ask him to help me.

I wish ………

47. He has already booked the tickets.

He said ………

48. “How many exams have you passed?” she asked him.

She asked him ………

49. We don’t let people smoke in the office.

People ………

50. I must pass the exam or my parents will be angry.

Unless ………

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KEY FOR GRAMMAR AND VOCABULARY

I. 1. Invisible export(s) 31. from

2. Auction 32. of

3. Diversification 33. for

4. Exchange rate 34. in

5. Audit VI. 35. a

6. Questionnaire 36. b

7. Publicity campaign 37. a

8. to load 38. c

9. Personnel (department) 39. a

II. 10. endorsing 40. c

11. signature 41. c

12. optional VII. 42. (is said) to be the most

profitable 13. disadvantage

14. strength 43. was given a valuable present

15. produced

16. inconvenient 44. for shouting at him

17. sponsorship

18. possibly 45. I’d rather start work early

III. 19. Annual General Meeting

20. European Free Trade Association 46. I wish I had asked him to

help me 21. Personal Identification Number

22. per annum 47. He said he had already

booked the tickets. IV. 23. a

24. d 48. how many exams he had

passed 25. b

V. 26. the reason for 49. people are not allowed to

smoke in the office 27. so that

28. although 50. Unless I pass the exam, my

parents will be angry. 29. however

30. on

17

GRAMMAR AND VOCABULARY

ENGLISH TEST FOR TOURISM AND CATERING TIME: 40 MINUTES

TOTAL: 20 MARKS


I. 1–11 Fill in the blanks using the words a)–n) in the following list. You will not need

three of the expressions. Write the appropriate letters on the Answer Sheet.

a) classroom b) opening ceremonies c) occupancy rate

d) OHP e) plenary f) theatre

g) square metres h) seating capacity i) seat

j) auditorium k) layouts l) equipment

m) perishable n) intangible

Selling ………(1) products like tours involves certain risks. Efficient marketing is rather important

because tourism products like hotel rooms and air tickets are ………(2). If you cannot sell the room

today it means lost revenue for the hotel. That’s why marketing experts are constantly trying to find

new opportunities.

Conference hotels may maintain the ………(3) all over the year. But conference organisers need

special ………(4) and special conference rooms.

When describing the size of a room, the maximum number of people who can sit in the room is

known as the ………(5). The hotel must have a large conference room for the ………(6) sessions

when all participants are present and a number of smaller rooms, which ………(7) 10 – 30 people.

Conferences will require different room ………(8). A room for all participants with only chairs is

called ………(9) style. If tables are also provided, it is referred to as ………(10) style.

Organisers will probably require equipment for a conference e.g. a slide projector to show

photographs on the wall and a/an ………(11) to show diagrams and text.

II. 12-19 Write the expressions defined below on the Answer Sheet.

12. the load factor necessary for scheduled air traffic revenue to cover operating costs

13. protection offered for an extra fee by a car rental company against liability for damage to a

rented car

14. department responsible for preparing and maintaining the guest rooms and public areas of a

hotel

15. the man in charge of all personnel who serve or clear tables in a full service restaurant, he may

also seat customers

16. a reduced price offered to travellers

17. tourist travel within the same country of which tourist is a resident

18. a market that responds to lower prices

19. weight or pieces of baggage that may be carried by a passenger with no extra charge

18

III. 20-22 Write the meaning of the following abbreviations on your Answer Sheet.

20. MAP

21. ITX

22. GMT

IV. 23-25 Complete each sentence with the correct form of the word in capital letters.

Write on the Answer Sheet.

23. We are sorry, but there is no ……… for the Presidential Suite for the period you require.

AVAILABLE

24. We have no more vacant rooms and there are still guests who have confirmed reservation.

I am afraid the hotel is ……… .

BOOK

25. One way to find out about your customers’ needs is to ask them to fill in a ……… .

QUESTION

V. 26–33 Rewrite the following sentences so that they mean the same as the sentences

below using the word or expression in brackets.

26. Food prices are very high, so he cannot buy everything he needs. (TOO)

………

27. I’m sorry that I have sold my old house. (REGRET)

………

28. We didn’t keep the receipt so we couldn’t return the faulty hairdryer to the shop. (WISH)

………

29. Their complaint was not justified so the company didn’t pay any compensation. (IF)

………

30. It’s advisable to visit all the sights of the area. (WORTH)

………

31. The manager said to his assistant: ’Please, send the documents today.’(ASKED)

………

32. I’m not happy if you go on holiday this week. (RATHER)

………

33. ’Did the whole team attend the conference?’, my colleague inquired. (ASKED)

………

VI. 34–38 Fill in each gap with the correct preposition.

34. The investment will pay ……… in the long run. I advise you to buy those shares.

35. Participants may spend their pocket money ……… anything they like.

36. You can borrow books and cassettes ……… the library.

37. They were so much worried ……… fire that they even installed smoke alarms.

38. The level of oil must be checked ……… regular intervals.

19

VII. 39–45 Use the correct form of the verbs in brackets to complete the following

sentences.

39. Government spending ……… (grow) sharply since last year.

40. The decline ……… (follow) by a sudden increase in the late 1980s.

41. The central bank has set out its aim ……… (keep) inflation low.

42. Currently our company ……… (seek) a partner in that region.

43. He is used to ……… (drive) hundreds of kilometres a day.

44. If it goes on like this unemployment figures ……… (reach) a peak soon.

45. Who ……… (buy) these pens nowadays?

VIII. 46–50 Choose the best alternatives to complete the following sentences. Write

the correct letters a)-d) on the Answer Sheet.

46. Without the necessary facilities they didn’t dare ……… their business.

a) starting b) have started c) to start d) to be started

47. We need more time. We shouldn’t ……… .

a) rush b) have been rushing c) rushing d )rushed

48. My flight has just landed. I’ll call you back as soon as I ……… out.

a) checked b) check c) will check d) will have checked

49. I’m sorry for the delay. ……… long?

a) Have you been

waiting

b) Did you wait c) Waited you d) Were you waiting

50. If I get lost, I ……… you.

a) am going to b) am phoning c) phone d) will phone

20

KEY FOR GRAMMAR AND VOCABULARY FOR TOURISM AND CATERING

I. 1. n) intangible 28. I wish I had kept the receipt so

we could have returned the

2. m) perishable faulty hairdryer to the shop.

3. c) occupancy rate 29. If their complaint had been

justified the company would

4. l) equipment have paid some compensation.

5. h) seating capacity 30. It’s worth visiting all the sights

6. e) plenary of the area.

7. i) seat 31. The manager asked his assistant

8. k) layouts to send the documents that day.

9. f) theatre 32. I’d rather you didn’t go on

holiday this week./ I’d rather

10. a) classroom you stayed here this week.

11. d) OHP 33. My colleague asked if the whole

II. 12. break-even (load factor) team had attended the conference.

13. collision damage waiver VI. 34. off

14. housekeeping / maintenance 35. on

15. maitre d’hôte / head waiter 36. from

16. discount rate/ excursion fare 37. about

17. internal / domestic (tourism) 38. at

18. price elastic/sensitive (market) VII. 39. has grown/has been growing

19. baggage/luggage allowance 40. was followed

III. 20. Modified American Plan; half

board, demi pension 41. to keep

21. inclusive tour excursion; inclusive

tour fare 42. is seeking

22. Greenwich Mean Time 43. driving

IV. 23. availability 44. will reach

24. overbooked 45. buys/is buying, buy/are buying

25. questionnaire VIII. 46. c) to start

V. 26. Food prices are too high (for him)

to buy everything he needs. /…so 47. a) rush

he cannot buy ….. 48. b) check

27. I regret selling/having sold my old 49. a) Have you been waiting…?

house./ I regret that I have sold … 50. d) will phone

21

TRANSFERENCE OF INFORMATION TIME: 20 MINUTES

TOTAL: 10 MARKS

Outline the following text in NO MORE THAN 100 words for the information of your

English-speaking partner. You are not allowed to use a dictionary.

WRITE ON THE ANSWER SHEET.

YOU CAN USE THIS SHEET FOR YOUR DRAFT.

Hol a határ?

Az ajándékozás az üzleti életben felvet bizonyos etikai problémákat. Szabad-e elfogadni, esetleg

van-e olyan értékhatár, melyen túl már nem elfogadható az ajándék? Akárhonnan is nézzük, az

ajándékozásban ott rejlik annak a lehetősége, hogy az ajándékozó cég a jövőre nézve biztosítani

akarja magának a partnercég együttműködését, ezért aránytalanul nagy ajándékokat ad. Egyes

cégek vezetői kifejezetten megtiltják alkalmazottaiknak, hogy egy bizonyos értéken felüli ajándékot

elfogadjanak. A cégvezetők azért választják ilyen esetekben a tiltást, hogy nehogy a korrupció

vádjával illessék a céget. A multinacionális vállalatok felismerték, hogy nem szabad értékesebb

ajándékot adni annál, mint amit az üzleti kapcsolat indokol, mert ezzel kényelmetlen helyzetbe

hozható a megajándékozott, és felmerülhet benne, hogy az ajándékozó ellenszolgáltatást vár

cserébe. Kényelmetlen helyzetben senki sem szeret lenni, így az aránytalanul értékes ajándék

egyenesen árt az üzleti kapcsolatnak.

Cash Flow, 2002

A SUGGESTED SOLUTION

What is the limit? / Where is the limit?

Corporate gift giving may cause ethical problems. Is an employee allowed to accept a gift? Is there

a limit of value over which the employee is not allowed to accept it?

Companies sometimes give extremely valuable gifts in order to secure / maintain business relations

in the future. Some CEOs / managing directors strongly forbid their subordinates to accept gifts

over a certain limit of value to avoid being accused of corruption.

Multinational companies have realized if the present is more valuable than it is justified by the

business relationship then it may also damage the partnership. The receiver of the gift may think

that s/he is expected to provide extra services in return.

22

WRITING


TIME: 45 MINUTES

TOTAL: 20 MARKS



You are: Judit/János Farkas,

Purchasing manager of Lakásszervíz Kft,

H-5000 Szolnok,

Petőfi S. utca 24.

Write a letter of complaint to: James Stuart

Construct-Tech Ltd.

35, Lincoln Avenue

London SW2 England

You ordered 5000 pieces of tile type „Jade 2003”.

You received only 3000 pieces.

You want the full quantity.

You want some kind of compensation.

You want to maintain good business relations.

You should write 150–200 words.

23


Construct-Tech Ltd.

35, Lincoln Avenue

London SW2

Attn.: James Stuart

Sales Manager

19th December 2003

Dear Mr. Stuart,

With reference to our order No. 159 that we placed on 20th November, we regret to inform you that

we have not received the full quantity of tiles.

In your confirmation of our order you guaranteed to deliver by 5th December which was essential

for us in order to meet our customers' demands. Unfortunately we have received only 3000 pieces

of the tile type „Jade 2003” and have no information about the remaining 2000 pieces ordered.

Since the delay has caused us a lot of difficulties already, could you, please, arrange for prompt

delivery of the rest of the order so that we can receive the tiles within a week. In view of our long-

standing business relationship we suggest that you should allow us a discount of 5 percent on the

whole ordered quantity as a compensation.

We hope you will find our proposal for the settlement of this matter acceptable. We are looking

forward to a favourable reply and your prompt delivery.

Yours sincerely,

Judit/János Farkas

Purchasing Manager

24

WRITING

ENGLISH TEST FOR TOURISM AND CATERING

TIME: 45 MINUTES

TOTAL: 20 MARKS



You are J. Tóth, member of the sales staff at Zempléntours travel agency.

Your clients are Mr. And Mrs. Andrews (6 Crimson Road, Basingstoke BAS6).

They booked a four-day package for the Zemplén Music Festival (20–24 August) three weeks ago.

Write a letter of notification on the steps to be taken to finalise the booking.

Write a letter of 150–200 words in which you

Re-confirm hotel booking (at the Hotel Rákóczi 10 Vár utca)

Explain train/coach travel Budapest – Sárospatak via Miskolc (return) on - site means of

transport to the hotel

Confirm and ask where you should send concert tickets

Ask them to send payment of balance within three days (put in a word of warning on delay or

late cancellation charges).

The letter should be properly paragraphed and organised in the form of a business letter.

25


ZEMPLÉNTOURS

Fő tér 2.

Sárospatak

Mr. and Mrs. Andrews

6 Crimson Road

Basingstoke

BAS6

5 May 2003

Dear Mr. and Mrs. Andrews,

We have pleasure in re-confirming your booking for the Zemplén Music Festival between 20 –24

August 2003. In our first letter of confirmation we indicated that a double room with breakfast had

been reserved for you for four nights at the four/three etc. star Hotel Rákóczi,10 Vár utca (street).

To reach your destination please take the Intercity train to Miskolc (timetable enclosed) and from

Miskolc the coach to Sárospatak. The coach station is right opposite the railway station. Connection

is excellent. (See timetable).

In Sárospatak you either take the local bus which drops you off in front of the hotel or you take a

taxi (about HUF 350/km and a 10 mins ride).

Your concert tickets for 21,22 and 23 August together with the tickets of transport can both be sent

to your Budapest address/hotel or to your home address. Please tell us which way you prefer.

Finally, we kindly ask you to remit the payment of balance: HUF 80.000 on our bank account

1463 576148 within three days.

Please note, that it is international policy for travel agents to apply serious charges for delay of

payment or cancellation beyond the expiry date.

We hope you will enjoy your trip to Hungary and are looking forward to an early reply.

Yours sincerely

J. Tóth

Sales assistant 195 words

Encl.

27

SZÓBELI FELADATOK


SPEAKING TEST A, B & C

Part A Be prepared for a small talk about your professional background and future aspirations.

(20 points)

Part B Give a summary in Hungarian of the given document. Make sure you include all necessary

information. (10 points)

Wal-Mart versus the planners

Until last week there was no indication that

Wal-Mart, the world's biggest retailer, was

poised to replicate its sprawling out-of-town

cost-cutting format in Britain.

Its £6.7 billion takeover of Asda last June may

have been the catalyst for a price war among

leading supermarket chains, but it was always

assumed that UK planning laws would not

allow the American giant to develop huge out-

of-town retail warehouses.

Then The Observer revealed last week that

Wal-Mart was negotiating to purchase out-of-

town retail parks, buy the tenants' leases and

demolish their shops, rebuilding them to its

own specifications.

Wal-Mart wants large stores – usually 200,000

sq ft, or four times the size of a typical Tesco –

in which to sell a vast range of goods at

heavily discounted prices.

Earlier this year, executives from the

company held a private meeting with Tony

Blair to gauge the possibility of gaining a

presence in Britain. It is understood the

company, whose worldwide sales total £3

billion a week, received a 'warm reception'

from Number 10, which was excited at the

prospect of a retailer passing on cheaper

prices to consumers.

But establishing that foothold in the four

months since the company bought Asda has

proved difficult. Privately, Asda admits that it

has not been able to circumvent British

planning laws which, since 1996, have curbed

out-of-town development. But buying existing

retail parks offers a realistic way of breaking

the stranglehold.

(Observer 28 August 2001)

Part C Be prepared for a free conversation loosely related to the topic of the document in Part B.

(20 points)

Examiner Prompt ( Csak a vizsgáztató példányán szerepel)

1. How can retailers be categorized?

2. What are the main functions of retailers?

3. Mention some of the latest developments in the retail sector?

4. What difficulties do they face if they enter foreign markets?

28

ENGLISH TEST FOR FINANCE

SPEAKING TEST A, B & C

Part A Be prepared for a small talk about your professional background and future aspirations.

(20 points)



FTSE launches regional indices for ethical funds

The growth in “socially responsible

investment” was underlined yesterday by the

launch of a series of indices by FTSE, the

company jointly owned by the Financial Times

and London Stock Exchange.

The four indices – for the UK, Europe, the US

and the whole world – provide benchmarks

against which institutions can measure and

market the performance of their ethical funds.

Revenue will come from licensing the indices

to clients and a 70 cent charge on each trading

screen showing the data. The SRI indices will

be marketed under the branding FTSE4Good.

The initiative, together with Unicef, the United

Nations Children’s Fund, was launched

by former James Bond star Roger Moore, one

of Unicef’s “goodwill ambassadors”. All

revenues, calculated at about $1m for the first

year, will go to Unicef.

Criteria on which stocks will be selected

include the environment, human rights, social

issues and stakeholder relations. An

independent committee will meet every six

months to review the indices. It will act as an

“appeals board” for companies that feel they

should have been included.

Ethical investing has been growing rapidly.

While initially focused on excluding certain

industries such as arms and tobacco, it has

developed to include environmental issues as

well.


(20 points)


1. What does a stock exchange index represent? Which are the most well-known ones?

2. What do you think the task of Unicef is?

3. What kind of investment can be considered “socially responsible”?

4. Do you think companies will want to be measured by this index? If yes, why?

29


SPEAKING TEST A, B & C Part A Be prepared for a small talk about your professional background and future aspirations.

(20 points)



Cruise environmental issues get airing

MIAMI -- The cruise lines are taking a

"leadership position" in the travel industry for

their environmental practices, according to the

Center for Environmental Leadership in

Business (CELB), a conservation advocacy

group.

Jamie Sweeting, director of the CELB's Travel

and Leisure research program, said, "A

number of resorts, hotels and destinations

dump their sewage right along the beaches.

Cruise lines don't legally dump anything full-

stop."

The CELB's interim report on the subject--a

generally positive look at the cruise industry--

was released during the Seatrade convention

here.

However, that wasn't the only word on the

subject. Oceana, a Washington-based

advocacy group, was more critical: It held a

press

conference across the street from the Seatrade

convention to protest laws that allow cruise

ships to dump untreated sewage more than 12

miles offshore.

Cruise ships, a statement said, "are not held to

the same important environmental-protection

standards that apply to cities and industries

that produce a similar amount of waste."

Rich Softye, vice president of environmental

compliance at Holland America Line, said that

was "false."

Softye said the regulations adopted by the

International Convention for the Prevention of

Pollution from Ships, even 30 years ago, are

stricter than some land-based pollution

standards.

TW Crossroads, Rebecca Tobin (3/14/2003)

advocate támogat

sewage szennyvíz


(20 points)


1. What is sustainable tourism?

2. How can it be achieved?

3. What effects does tourism have on the environment?

4. What are the potential risks of mass tourism?

5. What is the importance of national parks and game reserves?

30


SPEAKING TEST D

Part D - Situation

Act out your role in the given situation. Your partner is the examiner. (20 points)

EXAMINER – Headhunter

You are James/Janet Wood, representing ‘Master Search’ a multi-national ‘headhunter’ firm. You

have been approached by an ‘Ameri-Net’, a US-based Internet Service Provider in Hungary. They

are looking for candidate who currently works in the field and has a knowledge of the business

culture in Hungary. The candidate must have good English.

You think you may have found the ideal candidate, currently working for another internet provider

in Hungary. Find out the following:

expected salary

candidates priorities – high salary, promotion, responsibility, job security, personal motivation

etc.

candidate’s future career plans

any additional benefits (e.g. fringe benefits, car, mobile telephone etc.)

commitments to present employer

YOU START

CANDIDATE – Potential Recruit

You are Mike/Michelle Jollie, Budapest branch manager of ‘Preciz-Net’, a German-based internet

service provider. ‘Preciz-Net’ is prominent and firmly established in Hungary and you are satisfied

with your current position, but would like to keep your options open. You have been approached by

a representative of ‘Master Search’, a ‘headhunter’ company to consider working for another firm.

Consider the following:

Your expected salary (current salary 500 000 HUF a month)

needs from work – high salary, promotion, responsibility, job security, motivation etc.

plans for future (long-term and short-term!)

language needs, additional skills

reasons for leaving current job

YOUR PARTNER STARTS

31

ENGLISH TEST FOR FINANCE

SPEAKING TEST D Part D - Situation


EXAMINER

You are Mr/Mrs Beaver, a credit controller. After sending Mr Fekete, a regular customer of yours

the second reminder below, you call him and

• ask whether they received goods/invoice/second reminder,

• listen to excuses (be understanding),

• agree to extend credit till end of month,

• warn him you will change payment conditions, maybe legal action?

YOU START

__________________________________________________________________________

Dear Mr Fekete

Account no. PQ/RS 1010/Invoice no. 987654

We would like to remind you again that the above account is still overdue.

Your invoice has now been outstanding for 100 days although our business terms are 30 days.

In the case of unsettled debts of such duration it is our policy to take legal action.

May we ask to settle your account by return.

Yours sincerely

E Beaver

Credit Controller

___________________________________________________________________________

CANDIDATE

Your are Mr Fekete, a regular customer. After receiving the second reminder above, you are in a

rather awkward situation, as you receive a call from Mr/Mrs Beaver, a credit controller.

• Answer his/her questions

• Apologise for delay

• Explain your problems /Your own customers can't pay, etc.)

• Ask for extension of credit

• Promise to keep deadline

YOUR PARTNER STARTS

32


SPEAKING TEST D Part D - Situation


Candidate

You have just graduated from college. You have seen two job advertisements on the Internet.

You are phoning the recruitment agency to find out about the details of the job and your

chances. Try and get an appointment for an interview. You know you are more eligible for Job

1, but try to insist on Job 2. Use your own particulars (training, experience, etc.)

YOU START

Examiner

You work for MA Recruitment Agency in the UK. You have a client from Hungary who is

interested in two jobs you are advertising.

You have had some good experience with applicants from Hungary, so would be willing to offer

Job 1. Job 2, however, requires a lot of experience which you suspect your client has not

obtained.

Find out about

qualifications

previous work experience

plans

personal qualities

YOUR PARTNER STARTS

Food & Beverage Junior Assistant Manager Junior Assistant Manager required for food & beverage sector to present a professional image to all clients & assist with the efficient day to day running of the companies functions. Assisting with large functions within a prestigious hospitality location. Reporting to & working closely along side the F&B Manager to ensure excellent standards are met & exceeded on an continuous basis. Individual must be keen to work 5 days out of 7 & includes w/ends - some split shifts to meet business needs. Type: Permanent Location: Hertford Country: England Salary/Rate: 16.5k Posted: 26/08/2004 08:53:56 Reference: JSHE00261

Head Chef Our client based in the West Midlands is looking for a Head Chef to work in their busy upmarket hotel. Your main duties will be to ensure the efficient and effective running of the kitchen team, ensuring that the preparation and presentation of the food is if a high standard and complies with food safety regulations. You will be expected to supervise, train and motivate your team. You must be adaptable, a good communicator with the ability to lead a team. Previous experience in a similar role is essential.

Type: Permanent Location: West Midlands Country: England Start: ASAP Salary/Rate: 22k-23k Posted: 25/08/2004 11:46:03 Reference: JSLS-HEADCHEF

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