ANA BERMÚDEZ 690 Texana Drive, Prosper, TX 75078

915-204-2511 cell ana-bermudez@att.net

Bilingual Human Resources Business Partner with 10 years of generalist experience. Proven ability to support corporate and local site leadership teams at all management levels across multiple functional areas. Management experience in multi-site locations. PROFESSIONAL EXPERIENCE PPG Industries (formerly Akzo Nobel Decorative Paints, formerly ICI Paints), Carrollton, TX November 2007 – Present Regional Human Resources Manager (05/2013 – Present)

Manage all HR related activities for 2 distribution centers and 3 manufacturing sites in the Southwest region (Carrollton, Lewisville, Temple and Houston) – 230 employees total.

Scope of responsibility for each site includes – act as a strategic partner with operations; management of employee relations; timekeeping and payroll sign off for each location; partner with Safety professional to manage Return to Work program and disability benefits; continuous effort and partnership with operations team to drive and sustain employee engagement at all levels.

Human Resources Manager (11/2008 – 04/2013)

Manage all HR related activities for two sites (Carrollton and Temple, TX) – 190 employees total.

Strategic HR Business Partner supporting two management teams.

Partner with functional managers at each location to identify opportunities to enhance employee engagement. Human Resources Supervisor (11/2007 – 11/2008)

Responsible for the day to day activities in the areas of staff recruitment, employee relations, compensation management, benefits administration and communication initiatives for 150 employees in manufacturing plant and distribution center.

Provide HR consultative support to local management team.

Alliance Data March 2006 – November 2007 Bilingual Human Resources Generalist

Responsible for the day to day activities in the areas of staff recruitment, employee relations, compensation management, benefits administration and communication initiatives for 480 associates in diverse multi-site manufacturing plant.

Internal consultant for policy and procedure guidance to include analyzing, investigating and resolving all hourly employee relations issues.

Created and implemented communications plan for all HR and Management initiatives throughout the year.

Administration of all workers compensation policies and procedures of employee claims.

Responsible for communicating and delivering Benefits Open Enrollment to all associates in English and Spanish.

Manage Associate rewards and recognition program as well as Employee Referral program. The Coeus Group, LLC, Dallas, TX February 2005 – September 2005 Bilingual Human Resources Consultant (part-time)

Recruitment, Selection and Hiring: Reviewed employment applications; responsible for open position posting and advertising; assisted in pre-screening process ensuring only those meeting minimum requirements of the position advance for interviews; consultation on the interview process; developed new hire orientation checklist for client.

Employment Law/Policies and Procedures: Compliance review; review and audit personnel files; handbook creation and/or review of existing policies; develop compliant job descriptions from an ADA perspective.

Employee Relations: Perform appraisals (review prior to their presentation to the employee); employee disciplinary action (consult in disciplinary matters with client allowing to make best decision); documentation requirements (ensure that all matters are accompanied by good, sound documentation); exit interviews (assist in conducting); unemployment insurance (assist in formulating responses to the state and in unemployment hearings); and, harassment investigations.

Gevity HR, Irving, TX September 2003 – February 2005 Bilingual Human Resources Consultant

In close partnership with a client services team, jointly deliver all facets of HR solutions to 45 assigned client accounts acting as single point relationship.

Support new client and co-employee enrollment, annual benefits co-employee enrollment, and related activities.

Conduct quarterly Regional Training Workshops for existing clients and prospects.

Gather and maintain client service data in Oracle.

Market and represent the Gevity HR product, service, and solution offerings in sales presentations. State Farm Insurance Company, Dallas, TX March 2000 – September 2003 Bilingual Auto Claims Representative (01/2002 – 09/2003) Dallas, TX Customer Response Center Operations Team Leader (09/2000 – 01/2002) El Paso, TX Customer Response Center Quality Specialist (03/2000 – 09/2000) El Paso, TX W. Silver, Inc., El Paso, TX January 1999 – March 2000 Bilingual Human Resources Assistant

Responsible for the staffing of all hourly positions. Responsibilities included interviewing applicants; checking applicant references; attending job fairs; and conducting new employee orientations.

Responsible for the administration of benefits for 145 employees. Responsibilities included coordinating benefit enrollment meetings; COBRA compliance; processing unemployment claims; filing worker’s compensation claims; and completing employment verifications.

Responsible for maintaining data entry of new employees in payroll system and personnel files. Served as backup for payroll function.

Served as department backup in the absence of HR Manager.

Assisted HR Manager with the company’s employee relations, contributed to effective operations by assisting department managers/supervisors in resolving personnel problems, issues or disputes.

Responsible for conducting employee “exit” process and related documentation, to include maintenance of management reporting on employee retention/turnover.

R.G. Barry Corporation, San Antonio, TX June 1998 – December 1998 Bilingual Human Resources Representative

Responsible for 401(K) administration. Duties included quarterly enrollment, loans, hardship withdrawals, and distributions.

Pension plan administration. Duties included deferred vested and retiree record keeping and status changes, calculating benefit payments, lump sums and annuities.

College recruiting for Management Trainee Program.

Conduct job evaluations. Duties included developing and revising job descriptions, assigning job points and grades.

Assisted in creating a retiree/deferred vested access database.

Responsible for preparing and filing EEO reports and AA plans. Hyatt Hill Country Resort, San Antonio, TX Fall Semester 1996 – Spring Semester 1997 Human Resources Intern

Provided clerical assistance to Human Resources department. Duties included completing employment verification reports, assisting with orientation groups, answering telephones and manning front desk.

Conducted training sessions in Spanish for non-English speaking personnel.

Assisted in coordinating Benefits Open Enrollment for hotel staff. EDUCATION The University of Texas at San Antonio Degree: Bachelor of Business Administration Major: Human Resource/Personnel Management PROFESSIONAL CERTIFICATIONS PHR Certification (December 2003 to December 2010) OTHER Windows, Word, Excel, Access, Outlook and PowerPoint Kronos and eTime Timekeeping Systems, PeopleSoft, ADP and Oracle Kenexa and Taleo Recruiting systems Bilingual (Fluent in English and Spanish) – spoken and written