All Copier Error Codes

О допущенных ошибках и неточностях вы можете сообщить.

[email protected]июль, 2002

Коды ошибок копировальных аппаратов

1 A.B. Dick2 Canon3 Gestetner4 Konica5 Konica/Royal6 Minolta7 Mita8 Panasonic9 Ricoh10 Royal11 Sanyo12 Savin13 Sharp14 Toshiba15 Xerox


http://www.office1.net/tech/codesByModel.asp?make=Savin

A.B. Dick 122A.B. Dick K120


A.B.Code Description

E1 Jam between paper feed and fuserE3 Jam in fuserE5 Clam shell openE6 Paper feed section cover is openJ1 Toner cartridge near emptyJ3 Drum cartridge not seated properlyJ7 Waste toner full (replace drum cartridge)L6 Key counter outL8 Exposure area overheatU1 No clock pulse (drive problem)U2 Scan problemU3 Lens/mirror problem (RE model only)U4 Heat problemU8 Exposure lamp control circuit problemE1 Jam between paper feed and fuserE3 Jam in fuserE5 Clam shell openE6 Paper feed section cover is openJ1 Toner cartridge near emptyJ3 Drum cartridge not seated properlyJ7 Waste toner full (replace drum cartridge)L6 Key counter outL8 Exposure area overheatU1 No clock pulse (drive problem)U2 Scan problemU3 Lens/mirror problem (RE model only)U4 Heat problemU8 Exposure lamp control circuit problem


Canon 10Canon 115Canon 1215Canon 14Canon 150Canon 1500Canon 155Canon 20Canon 2015Canon 2020Canon 210Canon 2120Canon 24Canon 25Canon 250Canon 270Canon 2LCanon 300Canon 3025Canon 3030Canon 3050Canon 3225Canon 3325Canon 350Canon 3525Canon 3725Canon 3825Canon 3llCanon 400Canon 4035Canon 4050Canon 4080Canon 4540Canon 4835Canon 500Canon 5LCanon 5llCanon 5LllCanon 6012FCanon 6030Canon 6035Canon 6045Canon 6085

Canon 6150Canon 6212Canon 6230Canon 6650Canon 7050Canon 720Canon 740Canon 7550Canon 770Canon 790Canon 8070Canon 8530Canon 8570Canon 8580Canon 9800Canon A-1, B1Canon C-120Canon C-160Canon C-180Canon C200DCanon NP 1820Canon NP 6012Canon NP 6016Canon NP 6025Canon NP 6060Canon NP112Canon NP6521Canon PC 710Canon PC 850Canon PC-1Canon PC-2Canon PC3Canon PC5Canon PC-5Canon PC5LCanon PC6Canon PC7


Canon 10Code Description

E2 ScannerEO Heat lamp



E000 Low temperature, thermoswitch, thermistor or AC driverE001 High temperature, thermistor, AC driverE030 CounterE202 Scan not returning home. Scan not leaving homeE221 Lamp regulator boardE400 Document feeder problemE500 Sorter problem



E0 Thermistor, thermal switch, heatE1 Sorter, scanner homeE2 Motor, clock pulseE3 Scan problem (150 only)E4 Lens homeE5 Lamp regulator/document sensorE6 Motor controlE7 Total counterE8 Lamp regulatorE9 Copyboard drive motor/boardED Motor control PCBEE DC controller on motor

E001 High fuser temperature. Shorter fuser thermistorE030 Total counter disconnected or openE202 Scan problemE210 Lens problemE221 DC power supply, lamp regulator board or main boardE400 Document feeder board problemE500 Sorter board problem

EOOO Low fuser temperature



E001 High fuser temperature. Shorter fuser thermistorE030 Total counter disconnected or openE202 Scan problemE210 Lens problemE221 DC power supply, lamp regulator board or main boardE400 Document feeder board problemE500 Sorter board problem

EOOO Low fuser temperature



E0 Thermistor, thermal switch, heatE1 Sorter, scanner homeE2 Motor, clock pulseE3 Scan problem (150 only)E4 Lens homeE5 Lamp regulator/document density sensorE6 Motor control boardE7 Total counterE8 Lamp regulatorE9 Copyboard drive motor/boardED Motor control PCBEE DC controller on motor




D030 Total counter or DC controllerE00 Heater (Press SW301 twice to reset)E001 Over temperatureE010 Drum drive clock pulseE202 Scan home positionE204 Registration switch (scan problem)E210 Lens homeE221 Lamp regulator or DC controllerE400 Document feed problem (Check circuit breaker)E500 Sorter (Check circuit breaker)E000 Fuser problem. Low temperature. Lamp, thermal switch, AC driverE001 Fuser problem. High temperature. Triac, AC driver, pinched wireE004 Fuser problemE0053 SorterE030 CounterE030 CounterE202 ScanE202 ScanE210 LensE210 LensE221 Exposure lamp regulator board, thermal fuse, exposure lampE221 Lamp regulator boardE400 Automatic document feederE400 ADFE500 SorterE500 SorterE710 DC controller (main board)E710 DC controllerEOO1 Heater problemEOOO Heater problem



D030 Total counter or DC controllerE00 Heater (Press SW301 twice to reset)E001 Over temperatureE010 Drum drive clock pulseE202 Scan home positionE204 Registration switch (scan problem)E210 Lens homeE221 Lamp regulator or DC controllerE400 Document feed problem (Check circuit breaker)E500 Sorter (Check circuit breaker)



E000 Fuser problem. Low temperature. Lamp, thermal switch, AC driverE001 Fuser problem. High temperature. Triac, AC driver, pinched wireE004 Fuser problemE0053 SorterE030 CounterE030 CounterE202 ScanE202 ScanE210 LensE210 LensE221 Lamp regulator boardE221 Exposure lamp regulator board, thermal fuse, exposure lampE400 ADFE400 Automatic document feederE500 SorterE500 SorterE710 DC controller (main board)E710 DC controllerEOO1 Heater problemEOOO Heater problem



E0 Heat problemE1 SorterE2 ScannerE4 Drum driveE5 Lens driveE6 Exposure lampE7 Mirror sensors



E000 Fuser problem. Low temperature. Lamp, thermal switch, AC driverE001 Fuser problem. High temperature. Triac, AC driver, pinched wireE004 Fuser problemE0053 SorterE030 CounterE202 ScanE210 LensE221 Exposure lamp regulator board, thermal fuse, exposure lampE400 Automatic document feederE500 SorterE710 DC controller



E2 ScannerEO Heat lampE0 Thermistor/thermoswitch or heat lampsE1 SorterE2 Scanner homeE3 Scanner returnE4 Right front door/main motorE5 Lens homeE6 Lamp regulatorE8 Counter wire



E0 Thermistor/thermoswitch or heat lampsE1 SorterE2 Scanner homeE3 Scanner returnE4 Right front door/main motorE5 Lens homeE6 Lamp regulatorE8 Counter wire


Canon 2LCode Description

E1 The heater film has gone off center. Turn machine off & on, make sure it’s level etc.E2 Scan problmeE6 Exposure lamp or exposure lamp sensorEO Heater problem



E0 Heat problemE1 SorterE2 ScannerE4 Drum driveE5 Lens driveE6 Exposure lampE7 Mirror sensors



E000 Fuser problemE000 HeatE000 Fuser problemE010 Main motor, motor board, clock pulseE010 DriveE030 CounterE030 CounterE050 Duplex side to side problemE050 Duplex problem with cross alignmentE051 Duplex side to side problemE051 Crossway registrationE200 Scan problemE200 Scan reverse sensor or scanE202 Scan return problemE202 Scan home sensor or home scanE204 ScanE204 Document sensor, scan reverse sensor or scaleE210 Lens problemE210 LensE220 LensE220 Blank lamp open or lens home problemE240 DC controllerE240 Bad DC controllerE400 Document feed problemE400 Document feeder board problem or document feeder interface problemE500 SorterE620 EditorE620 Editing problem



E000 Fuser temp low. Heat lamp, thermoswitch, thermistor, SSRE001 Fuser temperature too high or shorted thermistorE002 Fuser temperature too lowE003 Fuser temperature too lowE004 SSR, or lamp reg. boardE010 Drive problemE022 DV unit switching problemE030 Counter not working/openE202 Scan problem. Scan sensor, scan motorE204 Scan problem. Scan sensor, scan motorE210 Lens problem. Lens sensor, lens motorE220 Exposure lampE240 DC controller (main board)E400 RDF circuit boardE401 RDF pickup motor driveE402 RDF belt motor driveE403 RDF feed drive problemE404 RDF exit motorE411 RDF sensor problemE500 Sorter board problemE510 Sorter feed motorE512 Sorter delivery motorE514 Sorter delivery motorE520 Sort stack motorE530 Vibrator motorE531 Stapler motorE535 Vibrator motorE540 Shift problemE541 Shift problemE710 DC controllerE711 DC controllerE712 DC controller. Document feeder board or cable


E800 Auto shut off relay


E000 Fuser temp low. Heat lamp, thermoswitch, thermistor, SSRE001 Fuser temperature too high or shorted thermistorE002 Fuser temperature too lowE003 Fuser temperature too lowE004 SSR, or lamp reg. boardE010 Drive problemE022 DV unit switching problemE030 Counter not working/openE202 Scan problem. Scan sensor, scan motorE204 Scan problem. Scan sensor, scan motorE210 Lens problem. Lens sensor, lens motorE220 Exposure lampE240 DC controller (main board)E400 RDF circuit boardE401 RDF pickup motor driveE402 RDF belt motor driveE403 RDF feed drive problemE404 RDF exit motorE411 RDF sensor problemE500 Sorter board problemE510 Sorter feed motorE512 Sorter delivery motorE514 Sorter delivery motorE520 Sort stack motorE530 Vibrator motorE531 Stapler motorE535 Vibrator motorE540 Shift problemE541 Shift problemE710 DC controllerE711 DC controllerE712 DC controller. Document feeder board or cable


E800 Auto shut off relay


E000 Fuser problemE010 DriveE030 CounterE050 Duplex side to side problemE051 Duplex side to side problemE200 Scan problemE202 Scan return problemE204 ScanE210 Lens problemE220 Blank lamp open or lens home problemE240 Bad DC controllerE400 Document feeder board problem or document feeder interface problemE500 SorterE620 Editing problem



E000 Low fuser temperature. Heat lamp, thermoswitch, thermofuse, thermistor, SSRE001 High fuser temperature. Thermistor, SSR, pinched wireE002 Low fuser temperature. Same as E002E003 Same as E000/E001E010 Same as E002E022 Motor drive problemE030 CounterE202 Scan motor, sensorE204 Scan motor, sensorE210 Lens motor, sensorE220 Exposure lampE240 DC controller (main board)E401 Pickup drive problem (might be Doc. Feeder)E402 Document belt drive problemE404 Exit motor (document feeder)E411 Document sensor (document feeder)E500 Sorter/machine communication problemE510 Sorter drive problemE530 Sorter home sensorE531 Stapler unit swing sensorE540 Sorter cam sensorE541 Sorter cam sensorE710 DC controller (main board)E712 DC controller or document feeder board



E000 Fuser problemE000 HeatE010 Main motor, motor board, clock pulseE010 DriveE030 CounterE030 CounterE050 Duplex side to side problemE050 Duplex problem with cross alignmentE051 Duplex side to side problemE051 Crossway registrationE200 Scan problemE200 Scan reverse sensor or scanE202 Scan return problemE202 Scan home sensor or home scanE204 ScanE204 Document sensor, scan reverse sensor or scaleE210 Lens problemE210 LensE220 LensE220 Blank lamp open or lens home problemE240 DC controllerE240 Bad DC controllerE400 Document feeder board problem or document feeder interface problemE400 Document feed problemE500 SorterE620 EditorE620 Editing problem



E000 Fuser problemE010 DriveE030 CounterE050 Duplex side to side problemE051 Duplex side to side problemE200 Scan problemE202 Scan return problemE204 ScanE210 Lens problemE220 Blank lamp open or lens home problemE240 Bad DC controllerE400 Document feeder board problem or document feeder interface problemE500 SorterE620 Editing problem



E000 Low fuser temperature. Heat lamp, thermoswitch, thermofuse, thermistor, SSRE001 High fuser temperature. Thermistor, SSR, pinched wireE002 Low fuser temperature. Same as E002E003 Same as E000/E001E010 Same as E002E022 Motor drive problemE030 CounterE202 Scan motor, sensorE204 Scan motor, sensorE210 Lens motor, sensorE220 Exposure lampE240 DC controller (main board)E401 Pickup drive problem (might be Doc. Feeder)E402 Document belt drive problemE404 Exit motor (document feeder)E411 Document sensor (document feeder)E500 Sorter/machine communication problemE510 Sorter drive problemE530 Sorter home sensorE531 Stapler unit swing sensorE540 Sorter cam sensorE541 Sorter cam sensorE710 DC controller (main board)E712 DC controller or document feeder board


Canon 3llCode Description




E0 FuserE1 SorterE2 Scan homeE3 ScanE4 Clock pulse or open RF doorE5 Lens positionE6 Exposure lamp, fuse 2E8 Counter



E000 Low fuser temperatureE001 High fuser temperatureE010 Main motor clock pulseE011 Bind or load on main motorE020 No TF for 3 minutesE030 Copy counterE050 Duplex unitE201 Scan motorE203 Scan motorE210 Lens homeE240 DC controllerE241 DC controllerE320 CCDE400 DC controller, 24VE500 DC controller, 24VE510 Finisher feed motorE520 Stacker motorE530 Guide plate shift motorE531 Stapler motorE620 DC controller, edit board



E000 No fuser heatE001 High fuser temperature or shorter thermistorE002 Low temperature or bad thermistorE003 Fuser problemE004 Bad SSR (heat staying on)E010 DriveE020 Black toner motorE030 CounterE080 Interface problem with color unitE081 Vertical drive motorE082 Horizontal drive motorE083 Color unit sensor on rightE084 Color unit sensor on leftE085 Color unit release sensor or release or solonoidE086 Color unit claw releaseE089 Laser problemE100 Laser problemE110 Laser motorE140 LaserE202 ScanE203 ScanE204 ScanE210 LensE223 Color unit filter drive motorE240 DC controllerE401 RDF pickup motorE402 RDF belt motorE403 RDF feed motorE411 RDF document sensorE500 Sorter-Copier communication errorE510 Sorter driveE512 Sorter drive


E513 Sorter driveE514 Sorter driveE520 Top limit sensor or stack sensorE530 Sorter home sensorE531 Stapler home sensorE535 Stapler swing sensorE540 Stack shift sensorE660 IC cardE710 DC controllerE711 DC controllerE714 DC controllerE800 Power off circuit


E000 No fuser heatE001 High fuser temperature or shorter thermistorE002 Low temperature or bad thermistorE003 Fuser problemE004 Bad SSR (heat staying on)E010 DriveE020 Black toner motorE030 CounterE080 Interface problem with color unitE081 Vertical drive motorE082 Horizontal drive motorE083 Color unit sensor on rightE084 Color unit sensor on leftE085 Color unit release sensor or release or solonoidE086 Color unit claw releaseE089 Laser problemE100 Laser problemE110 Laser motorE140 LaserE202 ScanE203 ScanE204 ScanE210 LensE223 Color unit filter drive motorE240 DC controllerE401 RDF pickup motorE402 RDF belt motorE403 RDF feed motorE411 RDF document sensorE500 Sorter-Copier communication errorE510 Sorter driveE512 Sorter drive


E513 Sorter driveE514 Sorter driveE520 Top limit sensor or stack sensorE530 Sorter home sensorE531 Stapler home sensorE535 Stapler swing sensorE540 Stack shift sensorE660 IC cardE710 DC controllerE711 DC controllerE714 DC controllerE800 Power off circuit


E00 Low fuser temperatureE001 High fuser temperatureE010 Main motor clock pulseE011 Bind or load on main motorE020 No TF for 3 minutesE030 Copy counterE050 Duplex unitE201 Scan motorE203 Scan motorE210 Lens homeE240 DC controllerE241 DC controllerE320 CCDE400 DC controller, 24VE500 DC controller, 24VE510 Finisher feed motorE520 Stacker motorE530 Guide plate shift motorE531 Stapler motorE620 DC controller, edit board



E000 Low fuser temperatureE001 High fuser temperatureE002 Low fuser temperatureE003 Low fuser temperatureE010 DriveE030 CounterE080 Color change board problemsE081 Color horizontal motor problemE082 Color horizontal motor problemE083 Color problem in vertical directionE084 Color problem in vertical directionE085 Color problem in vertical directionE086 Color unit claw release problemE089 Color change incompleteE100 Laser problemE110 Laser motor problemE140 Laser unitE203 Scan drive problemE210 Lens not home or won’t leave homeE240 DC controllerE401 Document feeder pick up motorE402 Document feeder belt motorE403 RADF feed motorE404 Document feeder motorE411 Document feeder sensorE500 Sorter to DC control interface problemE510 Stapler/sorter motorE530 Stapler swing motorE531 Stapler swing motorE540 Sorter bin motorE541 Sorter bin motorE710 DC controller


E711 DC controllerE712 DC controller to document feeder interface problem


E0 FuserE1 SorterE2 Scan homeE3 ScanE4 Clock pulse or open RF doorE5 Lens positionE6 Exposure lamp, fuse 2E8 Counter


Canon 5LCode Description

E1 The heater film has gone off center. Turn machine off & on, make sure it’s level etc.E2 Scan problmeE6 Exposure lamp or exposure lamp sensorEO Heater problemE1 The heater film has gone off center. Turn machine off & on, make sure it’s level etc.E2 Scan problmeE6 Exposure lamp or exposure lamp sensorEO Heater problemE1 The heater film has gone off center. Turn machine off & on, make sure it’s level etc.E2 Scan problmeE6 Exposure lamp or exposure lamp sensorEO Heater problem


Canon 5llCode Description

E1 The heater film has gone off center. Turn machine off & on, make sure it’s level etc.E2 Scan problmeE6 Exposure lamp or exposure lamp sensorEO Heater problemE1 The heater film has gone off center. Turn machine off & on, make sure it’s level etc.E2 Scan problmeE6 Exposure lamp or exposure lamp sensorEO Heater problem


Canon 5LllCode Description



Canon 6012FCode Description

C No problem. Means that the machine is correcting the fuser film tracking.

CC Drum must be changed. Could be the drum serial number is identified by the logic as beingnon-compatible to that particular copier.

E000 Low fuser temperatureE001 High fuser temperatureE002 High fuser temperatureE003 Erratic fuser temperatureE007 Fuser film off track and will not repair itselfE010 Main drive problemE030 Counter problemE064 Scan problem, or power supplyE202 Scan problemE210 Lens drive problem or lens sensorE220 Exposure lamp stays on or offE240 DC controller (main board) or composite power supplyE261 Zero cross problem. Power frequency or composite power supplyE400 Communication problem between boardsE803 24 volt problemEO Fuser problemH Fuser overheat



E000 Fuser did not heat upE001 Fuser temperature too highE002 Fuser temperature not rising at correct paceE003 Fuser temperature dropsE004 SSR shortedE210 Lens home problemE212 Lens home problemE220 Exposure lamp problemE224 Blank shutter home problemE240 DC controller or composite power supply problemE400 Data communication problemE401 Pickup motor problemE402 Belt motor problemE403 Feeder motorE404 Delivery motorE411 Document detect sensorE500 Communication problem with copierE510 Feeder motorE530 Home sensorE531 Staple swing sensor problemE540 Bin shift motor rotation problemE541 Bin motorE710 DC controllerE711 Document feeder IC failureE716 Cassette feed IC failureE800 Auto power-off circuit problemE901 Cassette feed motorE902 Paper guide home sensor problem



E000 Fuser did not heat up. Lamp, thermal switch, thermistors, connections, AC driver, DC controller, SSR,etc.

E001 Fuser temperature too high. Same possibilities as E000, as well as shorted wire.E002 Fuser temperature not rising at correct pace. Same possibilities as E000E003 Fuser temperature drops. Same as E003.E004 Fuser problem. AC driver, SSR bad, wire shorted.E010 Drive problem. Main motor, gears, etc.E030 Total counter.E064 Composite power board or DC controller.E065 Composite power board or DC controller.E202 Scan motor or scan sensor problem. Panel locked with no code. Scan motor problem.E203 Scan problem or scan sensor.E204 Scan problem or scan sensor.E210 Lens sensor or motor problem.E212 Lens sensor or motor problem.E220 Exposure lamp or exposure lamp regulator board.E224 Blanking shutter motor or sensor.E240 DC controller or composite power supply problem.E244 DC controller.E400 RDF to copier communication problem.E401 RDF Pickup motor or pick up sensor.E403 RDF feed motor or pulse sensor.E404 RDF delivery motion problem.E404 RDF delivery motor problem.E411 RDF tray sensor or registration sensor.E500 Sorter main board or communication with copier.E510 Sorter feed motor.E530 Sorter guide bar motor.E531 Sorter stapler motor.E540 Sorter bin shift motor.E541 Sorter bin motor.E550 Sorter power supply.E710 DC controller


E711 DC controllerE712 Document feeder IC failure.E716 DC controller. Sorter.E800 Auto power off function (DC controller)E901 Pedistal motor.E902 Jogger side plate sensor or motor.



E001 Fuser temperature too high. Same possibilities as E000, as well as shorted wire.E002 Fuser temperature not rising at correct pace, same possibilities as E000.E003 Fuser temperature drops. Same as E000.E004 Fuser problem: AC driver, SSR bad, wire shorted.

E005 Fuser cleaning web, or problem with sensor, lever or connector. Service mode 6 is the probably resetfor this.

E006 Fuser feed connector.E010 Drive problem. Main motor, gears, etc.E013 Waste toner drive problem, or waste toner sensor switch has been actuated too many times.E015 Pickup motor power supply. Could be bad motor or motor board, or DC controller.E020 Problem with developer unit, toner hopper, hopper motor, connection, sensor or DC controller.E030 Total counter.E031 Option counter or total counter.E050 Holding tray (duplex) home position sensor motor or board.E051 Holding tray (duplex) home sensor motor or board.E202 Panel locked up, but might be no code, scan motor problem.E203 Scan problem or scan sensorE204 Scan problem or scan sensorE210 Lens sensor or motor problemE212 Lens sensor or motor problemE213 Scan lock sensor or lock solenoidE220 Exposure lamp regulator boardE240 DC controller or composite power supply problem.E243 DC controllerE400 RDF to copier communication problemE401 RDF pickup motor or pickup sensor.E402 RDF belt motor or pulse sensor.E403 RDF feed motor or pulse sensor.E411 RDF tray sensor or registration sensorE500 Sorter main board or communication with copierE510 Sorter feed motor


E522 Sorter push bar motorE523 Sorter reference wall motorE524 Sorter multi-guide motorE525 Sorter bin paper sensor automatic adjustment problemE526 Sorter bin paper sensor automatic adjustment problemE530 Sorter guide bar motorE531 Sorter stapler motorE532 Stapler motorE533 Stapler inside paper sensorE540 Sorter bin shift motorE550 Sorter power supplyE710 DC controllerE711 DC controllerE712 Document feeder IC failureE713 DC controller, sorterE800 Auto power off circuit problem. Main switch or DC controller.E802 Auto power off circuit problem. Main switch or DC controller.


E000 After power-on, the upper fixing roller does not reach 100 C within 5 min.E001 The temperature of the upper fixing roller exceeds 230 C for 5 sec or more.

E002 After the temperature of the upper fixing roller has exceeded 100 C, it does not reach 180 C within 5min.

E003 After the temperature of the upper fixing roller has reached 180 C, it drops to 100 C or less for 5 secor more.

E005 The length used of the cleaning belt inside the fixing assembly has exceeded a specific value.E012 After the drum motor drive signal has been generated, clock pulses are not generated within 2 sec.

E013 After the waste toner feeding screw has become locked, the detecting switch (SW20) is pressed amultiple number of times within a specific period of time.

E014 When the fixing motor (M17) is rotating, an error is detected for 2 sec or more.

E015 After the pick up motor drive signal has been generated, clock pulses have not been generated within2 sec.

E019 As many as 50,000 have been made after detecting a waste toner full condition.

E020During copying, the toner supply signal is 0’, indicating the absence of toner, for 3 min or more.During toner supply sequence at time of installation, the toner supply signal does not go ’1’ after 6min or more.

E030 After the total copy counter has turned OFF, an open circuit is detected for the total copy counter.

E032 After the clock pulse signal reached the IPC communication format of the copier DC controller PCB,the Copy Data Controller-A1 does not detect the signal.

E050While the paper jogging guide motor (M11) drive signal is being generated, the paper guide homeposition signal (THP) is not generated for 2 sec or more. While the paper jogging guide motor (M11)is being generated, the paper jogging guide home position signal (THP) is generated for two sec ormore.

E202 The scanner home position signal (SCHP) is not generated within 10 sec after the power switch orthe Copy Start Key is pressed.

E203 While the scanner motor drive signal is being generated, clock pulses are not generated within 2 sec.

E204 The scanner leading edge signal (SCDP1) is not generated within 0.8 sec after the scanner hasstarted to move

E209 The scanner C.F.F. position signal (SCFFP) is not generated within 10 sec after the C.F.F. has beensent.

E210 The lens X home position signal (SCFFP) is not generated within 10 sec after the C.F.F. has beensent.

E212 The lens Y home position signal (LYHP) is not generated within 9 sec after the power switch or theCopy Start Key is turned ON. The lens Y home position signal (LYHP) is generated for 2 sec or more.

E213 In stream reading mode, the scanner original leading edge sensor 2 signal (SCDP2) is not generatedfor 5 pages continuously.


E214 While the scanner cooling fan (FM1, FM10, FM11) is rotating, an error signal is generated for 2 sec ormore.

E270 In stream reading mode, the scanner leading edge signal(SCDP2) is not generated within a specificperiod of time after a command has been issued to lock the scanner.

E710 At power-on the IPC (Q170) on the DC controller PCB cannot be initialized.E711 After power-on the IPC (Q170) on the DC controller PCB goes out of order.E712 The communication IC on the RDF controller PCB has gone out of order.E713 The communication IC on the sorter control PCB has gone out of order.E715 The communication IC on the C.F.F. controller PCB has gone out of order.E717 The communication IC on the Copy Data Controller-A1 PCB has gone out of order.E800 An open circuit is detectedE801 Current flows from the activation circuit in the absence of the scanning lamp ON signal.E802 The relay (RL3) in the power supply unit does not operate in spite of the auto power-off signal.


E000 ThermistorE001 SSRE002 Thermistor, ht. Lamp thermal fuse or SSRE003 Thermistor, ht. Lamp thermal fuse or SSRE005 Fuser cleaning beltE010 Main drive problemE020 Toner motor, toner level sensor, toner hopper sensorE030 CounterE050 Duplex problemE203 Scan home problemE210 Lens home sensorE401 Document feeder paper pickup motorE402 Document feeder belt clock pulse problemE403 Document feeder main motor clock pulse problemE411 Document feeder sensor problemE500 Sorter/copier interface problemE510 Sorter motor driveE530 Sorter home sensorE531 Stapler swing sensorE540 Sorter lead cam home sensorE541 Sorter lead cam home sensorE710 DC controller boardE711 DC controller boardE712 Document feeder problem




E001 Fuser temperature too high. Same possibilities as E000, as well as shorted wire.E002 Fuser temperature not rising at correct pace. Same possibilities as E000E003 Fuser temperature drops. Same as E003.E004 Fuser problem. AC driver, SSR bad, wire shorted.E010 Drive problem. Main motor, gears, etc.E030 Total counter.E064 Composite power board or DC controller.E065 Composite power board or DC controller.E202 Scan motor or scan sensor problem. Panel locked with no code. Scan motor problem.E203 Scan problem or scan sensor.E204 Scan problem or scan sensor.E210 Lens sensor or motor problem.E212 Lens sensor or motor problem.E220 Exposure lamp or exposure lamp regulator board.E224 Blanking shutter motor or sensor.E240 DC controller or composite power supply problem.E244 DC controller.E400 RDF to copier communication problem.E401 RDF Pickup motor or pick up sensor.E403 RDF feed motor or pulse sensor.E404 RDF delivery motion problem.E404 RDF delivery motor problem.E411 RDF tray sensor or registration sensor.E500 Sorter main board or communication with copier.E510 Sorter feed motor.E530 Sorter guide bar motor.E531 Sorter stapler motor.E540 Sorter bin shift motor.E541 Sorter bin motor.E550 Sorter power supply.E710 DC controller


E711 DC controllerE712 Document feeder IC failure.E716 DC controller. Sorter.E800 Auto power off function (DC controller)E901 Pedistal motor.E902 Jogger side plate sensor or motor.


E000 ThermistorE001 SSRE002 Thermistor, ht. Lamp thermal fuse or SSRE003 Thermistor, ht. Lamp thermal fuse or SSRE005 Fuser cleaning beltE010 Main drive problemE020 Toner motor, toner level sensor, toner hopper sensorE030 CounterE050 Duplex problemE203 Scan home problemE210 Lens home sensorE401 Document feeder paper pickup motorE402 Document feeder belt clock pulse problemE403 Document feeder main motor clock pulse problemE411 Document feeder sensor problemE500 Sorter/copier interface problemE500 An error is identified in the communication between the sorter and the copierE510 The clock signal from the motor is absent for 250ms or moreE510 Sorter motor driveE513 The clock signal from the motor is absent for 250 ms or moreE530 Sorter home sensor

E530 The home position sensor (P17) fails to go OFF when an equivalent of 2560 pulses of the motor drivecommand has been generated

E531 The stapler unit swing sensor (MS9) fails to go ON within 500 ms after the motor drive command hasbeen generated. MS9 fails to go back OFF within 1000 ms after it has gone on

E531 Stapler swing sensor

E540 The lead cam home position sensor (P12) fails to go OFF within 2000 ms after the motor drivecommand has been generated. P12 fails to go back ON within 2000 ms after it has gone OFF

E540 Sorter lead cam home sensorE541 Sorter lead cam home sensorE710 DC controller boardE711 DC controller boardE712 Document feeder problem



E000 Heater (Reset by unplugging machine)E001 Heater triac, DC controller, AC driver (reset by unplugging)E005 Fuser cleaner belt at end. Replace.E010 Main motor, DC controller or DC driver board

E011 Any motor ( main, scan, cleaner belt, duplex, toner, lens) DC driver, DC controller, duplex driverboard.

E020 Toner out signal has been sent for at least 3 minutesE050 DuplexE203 Scan motor, DC driver, DC controllerE210 Lens home sensor not actuated or won’t deactuateE240 Controller boardE241 Controller boardE242 Controller boardE400 DC controller, Doc. Feeder board, 24V power supplyE500 DC controller, sorter board, 24V power supply



E000 Fuser problem. Temperature too low. Heat lamp, thermal fuse or thermoswitch, thermistor, triac etcE001 Fuser problem. Temperature too high. Probably triacE005 Fuser web finishedE005 Fuser cleaner belt user upE010 DriveE010 Main drive problemE011 Drive problem. Could be main motor, scan motor, cleaning web motor or duplex motor

E011 Main motor, scan motor, cleaner belt motor, duplex motor, toner motor, lens motor or driver bd. forany of these

E020 Toner sensor problem or lack of toner feed. This occurs if toner feed signal is present for 3 minE020 Toner empty sensor sees no toner added for 3 min probably toner feed problemE050 Duplex problemE050 Duplex problemE203 Scan motor problemE203 Scan motorE210 Lens motor problemE210 Lens home sensor or lens won’t leave homeE240 DC controller boardE240,E241,E242

Control board (main board)

E241 DC controller boardE242 DC controller boardE243 Operation panel boardE243 Operation panelE400 DC controller, ADF board or 24VE400 DC controller or document feed boardE500 DC controller or sorter boardE500 DC controller, sorter board or 24VE510 Finisher; feed motor, pulse sensor, finisher boardE510 FinisherE520 Finisher; stack motor, stack tray sensor, finisher boardE520 Finisher


E530 FinisherE530 Finisher; guide plate motor, stapler guide, finisher boardE531 FinisherE531 Finisher; staple motor, staple sensor, finisher board.EOO1 High fuser temperatureEOOO Low fuser temperature


E000

The surface temperature of the fixing assembly upper roller fails to rise by a specified value within 90sec after power-on. The surface temperature of the fixing assembly upper roller fails to reach 150 Cwithin 8 min after power -on. The surface temperature of the fixing assembly upper roller fails toreach 180 C within 5 min after it has reached 150 C. The surface temperature of the fixing assemblyupper roller falls below 50 C in standby.

E001 The surface temperature of the fixing assembly upper roller exceeds 250 C.E005 The cleaning belt inside the fixing assembly has been taken up more than a specified length.E010 After generation of the main motor drive signal, two or more pulses are not received within 2 sec.

E020 The accumulative time during which the toner supply signal (TSP) has been generated by thedeveloping assembly reaches 3 min.

E050The holding tray home position signal (THP) is not generated within 4 sec while the holding traymotor drive signal (TMDP1,2) is being generated. The holding tray home position signal (THP) isgenerated 1 sec or more while the holding tray motor drive signal (TMDP1.2) is being generated.

E13 The error detection circuit on the waste toner feed motor driver PCB has detected on overcurrent.

E203 Input of two or more clock pulses is not received within 2 sec from the scanner motor drive signal isgenerated.

E210 The lens home position signal (LHP) is not generated within 4.8 sec after the power switch or doorswitch has gone ON. The lens home position signal (LHP) is generate 2 sec or more.

E240 An error has occurred in the microprocessor on the DC controller PCB.

E243 An error has occurred in the communication between the microprocessor of the DC controller PCBand the microprocessor in the control panel.

E710 An error has occurred in the communication between the DC controller PCB and the controller PCBof the option, and the DC controller has detected the error.



E000 Fuser problem. Temperature too low. Heat lamp, thermal fuse or thermoswitch, thermistor, triac etcE001 Fuser problem. Temperature too high. Probably triacE005 Fuser web finishedE005 Fuser cleaner belt user upE010 DriveE010 Main drive problemE011 Drive problem. Could be main motor, scan motor, cleaning web motor or duplex motor

E011 Main motor, scan motor, cleaner belt motor, duplex motor, toner motor, lens motor or driver bd. forany of these

E020 Toner sensor problem or lack of toner feed. This occurs if toner feed signal is present for 3 minE020 Toner empty sensor sees no toner added for 3 min probably toner feed problemE050 Duplex problemE050 Duplex problemE203 Scan motor problemE203 Scan motorE210 Lens motor problemE210 Lens home sensor or lens won’t leave homeE240 DC controller boardE240,E241,E242

Control board (main board)

E241 DC controller boardE242 DC controller boardE243 Operation panel boardE243 Operation panelE400 DC controller, ADF board or 24VE400 DC controller or document feed boardE500 DC controller or sorter boardE500 DC controller, sorter board or 24VE510 Finisher; feed motor, pulse sensor, finisher boardE510 FinisherE520 Finisher; stack motor, stack tray sensor, finisher boardE520 Finisher


E530 FinisherE530 Finisher; guide plate motor, stapler guide, finisher boardE531 FinisherE531 Finisher; staple motor, staple sensor, finisher board.EOO1 High fuser temperatureEOOO Low fuser temperature


E000

The temperature of the upper fixing roller has not increased above the specified level 90 secondsafter switching power on. The temperature of the upper fixing roller does not reach 150 C within 8minutes after switching power ON. The temperature of the upper fixing roller does not reach 180 Cwithin 5 minutes of reaching 150 C. The temperature of the upper fixing roller drops below 50 Cduring STANDBY.

E001 The temperature of the upper fixing roller exceeds 250 C.E005 The length of fixing assembly cleaning belt wound on the take-up reel exceeds the specified length.

E010 When two or more clock pulses are not inputted for a period of 2 seconds after a MAIN MOTORDRIVE command is generated.

E011When excessive current is detected by the fault detection circuit of the DC driver PCB. Whenexcessive current is detected by the fault detection circuit of the duplexing unit driver PCB. Whenexcessive current is detected by the fault detection circuit of the scanner motor driver PCB.

E020 When a toner out signal (TSP) is emitted from the developing assembly for a total of at least twominutes.

E050When the HOLDING TRAY HOME POSITION signal (THP) is not generated within 4 seconds fromthe beginning of HOLDING TRAY MOTOR DRIVE command (TMDP1,2) When the HOLDING TRAYHOME POSITION signal (THP) is generated for at least one second while the HOLDING TRAYMOTOR DRIVE command (TMDSP1,2) is being generated.

E203 When two or more clock pulses are not inputted from the SCANNER MOTOR DRIVE command isbeing generated.

E210When the LENS HOME POSITION signal (LHP) is not generated within 4.8 seconds after the powerswitch or door switch goes ON. When the LENS HOME POSITION signal (LHP) is generated for 2seconds or more.

E243 When an abnormally in communication occurs between the microprocessors on the DC controllerPCB and those on the control panel PCB.

E400 When an abnormality in communication occurs between the DC controller PCB detect RDF controllerPCB.

E401 When a flag mounted on the pick-up roller HOME position sensor (S3), it indicates that M1 is turning.S3 should go ON and OFF two or more times in one second.

E402 The number of pulses in a 200 ms period is too low.E403 When the number of feed motor clock pulses in a 200 ms period is less than the correct value.E411 When the sensor output is greater than 2.3V when there is paper.

E500 When an abnormality in communication occurs between the DC controller PCB of sorter detect maincontroller PCB.

E510 When there is no pulse output from the feed roller motor and when the first copy jams.

E540 The lead can HOME position sensor does not go "OFF" within 0.5 second after the BIN MOTORDRIVE signal (BMON) is output.

E541 The lead can HOME position sensor does not go "ON" within 1.0 second after the lead cam positionsensor goes "OFF".


E710 When an abnormality in communication occurs between the DC controller PCB and the RF controllerPCB or sorter controller PCB detect DC controller PCB.


E000The surface temperature of the fixing assembly upper roller fails to rise by a specified value within 90sec after power-on. The surface temperature of the fixing assembly upper roller fails to reach 150 Cwithin 8 min after power-on.

E001 The surface temperature of the fixing assembly upper roller exceeds 250 C.E005 The cleaning belt inside the fixing assembly has been taken up more than a specified length.E010 After generation of the main motor drive signal, two or more pulses are not received within 2 sec.E013 The error detection circuit on the waste toner feed motor driver PCB has detected an overcurrent.

E020 The accumulative time during which the toner supply signal (TSP) has been generated by thedeveloping assembly reaches 3 min*.

E050The holding tray home position signal (THP) is not generated within 4 sec while the holding traymotor drive signal (TMDP1, 2) is being generated. The holding tray home position signal (THP) isgenerated 1 sec or more while the holding tray motor drive signal (TMDP1, 2) is being generated.

E203 Input of two or more clock pulses is not received within 2 sec from the scanner motor drive signal isgenerated.

E210 The lens home position signal (LHP) is not generated within 4.8 sec after power switch or door switchhas gone ON. The lens home position signal (LHP) is generate 2 sec or more.

E240 An error has occurred in the microprocessor on the DC controller PCB.

E243 An error has occurred in the microprocessor of the DC controller PCB and the microprocessor in thecontrol panel.

E710 An error has occurred in the communication between the DC controller PCB and the controller PCBof the option, and the DC controller has detected the error.

E712 No communication is perceived from the RF controller PCB for 200 ms or more the communication ismonitored at all times.


Canon A-1,B1Code Description

E500 An error is identified in the communication between the sorter and copier.E510 The clock signal from the motor is absent for 250 ms or more.E513 The clock signal from the motor is absent for 250 ms or more.

E530 The home position sensor (P17) fails to go OFF when an equivalent of 2560 pulses of the motor drivecommand has been generated.

E531 The stapler unit swing sensor (MS9) fails to go ON within 500 ms after the motor drive command hasbeen generated. MS9 fails to go back OFF within 1000 ms after it has gone ON.

E540 The lead cam home position sensor (P12) fails to go OFF within 2000 ms after the motor drivecommand has been generated. P12 fails to go back ON within 2000 ms after it has gone OFF.


Canon C-120Code Description






E000 Fuser thermistor, heater, thermal fuseE001 Fuser thermistor, or triacE002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triacE004 Triac or fuser won’t shut offE007 Fuser film is off center or not driving properlyE010 Main motor drive problemE030 CounterE064 Composite power supply or main boardE202 Scan problemE210 Lens drive problemE220 Exposure lampE240 Main board or composite power supplyE261 Composite power supply or fluctuating powerE400 ADF communication problem to machineE402 ADF belt motor driveE404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problemE510 Sorter drive problemE530 Stapler guide bar motorE531 Stapler swing motorE540 Bin shift motorE541 Bin motor drive problemE710 Main boardE711 Main boardE712 Main board or communication problem with ADFE717 Main board, asst. boardU0 Initializing. Sets all user modes to factory default settingsU1 Auto clear timer. Range 1-9. Each digit=1 minuteU2 Automatic power shut off timerU3 Fine adjustment of zoom


U4 Auto cassette switchingU5 Sort or non-sort defaultU6 Cleans document feeder pickup assemblyU7 CLEAR "replace drum"U9 Auto exposure or manual exposure as default

Canon C200DCode Description

E000 Fuser thermistor, heater thermal fuseE001 Fuser thermistor, or triacE002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triac.E004 Triac or fuser won’t shut offE007 Fuser film is off center or not driving properly. Might be able to reset in service mode 4-407E010 Main motor drive problemE030 CounterE041 Paper deck motor, clutch or sensorE064 Composite power supply or main motor boardE202 Scan problem. Motor sensor.E210 Lens drive problemE220 Exposure lampE240 Main board or composite power supply.E260 Main board, power supply cooling fan or composite power supply.E261 Composite power supply or fluctuating power.E400 ADF communication to machine.E401 ADF pickup motor or sensor.E402 ADF belt motor driveE403 ADF feed motor or slip sensor.E404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problem.E510 Sorter drive problem.E530 Stapler guide bar motor.E531 Stapler swing motor.E540 Bin shift motor.E541 Bin motor drive problem.E710 Main board (DC controller.)E711 Main board (DC controller.)E712 Main board or communication problem with ADF, or ADF main board.

E717 Main board, assist board. "Replace drum": Drum waste toner is full, or drum has run 40,000 copies.Reset with user


E802 Composite power supply or DC controller.E901 Cassette feed unit board or cassette feed motor.E902 Horizontal registration problem. I think this refers to the duplex section.

J1 Feed jamJ10 Duplex exit jamJ11 Vertical jamJ12 Vertical jamJ13 Vertical jamJ14 Vertical jamJ15 Deck jamJ2 Feed jamJ3 Separation area jamJ4 Separation area jamJ5 Exit jamJ6 Exit jamJ7 Sorter jamJ8 Door open jamJ9 Cassette jamJA Cassette jamJb Cassette jamJC Cassette jamJd Duplex feed jamJE Duplex exit jamJF Duplex registration jam

Code Description





E000 Fuser thermistor, heater, thermal fuseE001 Fuser thermistor, or triac


Canon NP 1820/6012/6016/6025/6060

E002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triacE004 Triac or fuser won’t shut offE007 Fuser film is off center or not driving properlyE010 Main motor drive problemE030 CounterE064 Composite power supply or main boardE202 Scan problemE210 Lens drive problemE220 Exposure lampE240 Main board or composite power supplyE261 Composite power supply or fluctuating powerE400 ADF communication problem to machineE402 ADF belt motor driveE404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problemE510 Sorter drive problemE530 Stapler guide bar motorE531 Stapler swing motorE540 Bin shift motorE541 Bin motor drive problemE710 Main boardE711 Main boardE712 Main board or communication problem with ADFE717 Main board, asst. boardU0 Initializing. Sets all user modes to factory default settingsU1 Auto clear timer. Range 1-9. Each digit=1 minuteU2 Automatic power shut off timerU3 Fine adjustment of zoomU4 Auto cassette switchingU5 Sort or non-sort defaultU6 Cleans document feeder pickup assemblyU7 CLEAR "replace drum"U9 Auto exposure or manual exposure as default

E000 Fuser did not heat upE001 Fuser temperature too highE002 Fuser temperature not rising at correct pace

E003 Fuser temperature dropsE004 SSR shortedE210 Lens home problemE212 Lens home problemE220 Exposure lamp problemE224 Blank shutter home problemE240 DC controller or composite power supply problemE400 Data communication problemE401 Pickup motor problemE402 Belt motor problemE403 Feeder motorE404 Delivery motorE411 Document detect sensorE500 Communication problem with copierE510 Feeder motorE530 Home sensorE531 Staple swing sensor problemE540 Bin shift motor rotation problemE541 Bin motorE710 DC controllerE711 Document feeder IC failureE716 Cassette feed IC failureE800 Auto power-off circuit problemE901 Cassette feed motorE902 Paper guide home sensor problemE000 The temperature of the upper fixing roller does not reach 100 C within 5 min after powering-on.E000 Low fuser temperatureE000 Fuser ProblemE001 High fuser temperatureE001 The temperature of the upper fixing assembly remains 230 C or more for 5 seconds or more.E002 Fuser temperature not rising at the correct pace

E002 The temperature of the upper fixing roller does not reach 180 C within 5 min after it has exceeded100 C.

E003 The temperature of the upper fixing roller is below 100 C or less for 5 seconds after it has reached180 C.

E003 Fuser temperature not rising at the correct paceE005 Fuser cleaner belt problemE005 The length of the cleaning belt taken up (fixing assembly) is more than a specified length.E010 Drive problem (main motor)

E010 In response to the main motor drive signal, two or more clock pulses are not generated within 1second.

E013 Toner waste problem

E013 When rotation of waste toner feeder screw becomes disabled and the sensor switch (SW20) ispressed.

E020During copying operation, the black toner supply signal is "0" (no toner) for 3 min or more. At time ofinstallation, the black toner supply signal does not go "1" within 6 min during black toner supplysequence.

E020 No toner being fed for 3 min after toner was called forE030 A counter open circuit is identified when counter drive is OFF.E030 Counter

E050 The tray home position signal (THP) is not generated within 4 sec while the paper guide motor divesignal is generated.

E050 Duplex problemE203 Scan home problem

E203 The scanner home position signal (SCHP) is generated 2 pulses or more within 0.5 sec when thescanner motor is turned ON.

E210 The lens x home position signal (LXHP) is not generated within 9 sec after the power switch or thedoor switch is turned ON. The lens x home position signal (LXHP) is generated for 2 sec or more.

E210 Lens home problemE212 Lens home problem

E212 The lens y home position signal (LYHP) is not generated within 9 sec after the power switch or thedoor switch is turned ON. The lens y home position signal (LYHP) is generated for 2 sec or more.

E400 Communication problem with copierE401 Pickup motor or motor sensorE402 Belt motor or motor sensorE403 Feed motor or motor sensorE404 exit motor or motor sensorE405 Pick up motor sensorE406 Side guard motor or motor sensorE407 Tray motor or position sensorE411 Sensor for document detectionE431 Sub registration sensorE441 MotorE442 Cooling fan problemE446 CFF mirror motor or sensorE447 CFF out of position or bad position sensorE500 Communication problem with copierE510 Feed motor driveE513 Tandem feed motor driveE530 Staple guide motor or sensor

E531 Stapler swing motorE540 Bin shifting motorE710 Q124 on the DC controller PCB cannot be initialized at power-on.E710 DC controller (main board)E711 DC controllerE711 Q124 on the DC controller is faulty after power-on.E712 The communication IC on the RDF-A1 controller is faulty.E712 24 volt power supply or RDF-A1 main boardE715 The communication IC on the C.F.F. controller PCB is faulty.E715 Computer form feeder board problem

E800 An open circuit is identified in the auto power-off mechanism. The auto power-off signal is generatedtwice or more in 2 sec.

E800 Auto power shut off problem. Main boardE2 ScannerEO Heat lamp

E000 Fuser thermistor, heater thermal fuseE001 Fuser thermistor, or triacE002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triac.E004 Triac or fuser won’t shut offE007 Fuser film is off center or not driving properly. Might be able to reset in service mode 4-407E010 Main motor drive problemE030 CounterE041 Paper deck motor, clutch or sensorE064 Composite power supply or main motor boardE202 Scan problem. Motor sensor.E210 Lens drive problemE220 Exposure lampE240 Main board or composite power supply.E260 Main board, power supply cooling fan or composite power supply.E261 Composite power supply or fluctuating power.E400 ADF communication to machine.E401 ADF pickup motor or sensor.E402 ADF belt motor driveE403 ADF feed motor or slip sensor.E404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problem.E510 Sorter drive problem.

E530 Stapler guide bar motor.E531 Stapler swing motor.E540 Bin shift motor.E541 Bin motor drive problem.E710 Main board (DC controller.)E711 Main board (DC controller.)E712 Main board or communication problem with ADF, or ADF main board.




Canon NP112Code Description



Canon NP6521Code Description

E000 Fuser thermistor, heater thermal fuseE001 Fuser thermistor, or triacE002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triac.E004 Triac or fuser won’t shut offE007 Fuser film is off center or not driving properly. Might be able to reset in service mode 4-407E010 Main motor drive problemE030 CounterE041 Paper deck motor, clutch or sensorE064 Composite power supply or main motor boardE202 Scan problem. Motor sensor.E210 Lens drive problemE220 Exposure lampE240 Main board or composite power supply.E260 Main board, power supply cooling fan or composite power supply.E261 Composite power supply or fluctuating power.E400 ADF communication to machine.E401 ADF pickup motor or sensor.E402 ADF belt motor driveE403 ADF feed motor or slip sensor.E404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problem.E510 Sorter drive problem.E530 Stapler guide bar motor.E531 Stapler swing motor.E540 Bin shift motor.E541 Bin motor drive problem.E710 Main board (DC controller.)E711 Main board (DC controller.)E712 Main board or communication problem with ADF, or ADF main board.



Canon PC 710/850Code Description




E000 Fuser thermistor, heater, thermal fuseE001 Fuser thermistor, or triacE002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triacE004 Triac or fuser won’t shut offE007 Fuser film is off center or not driving properlyE010 Main motor drive problemE030 CounterE064 Composite power supply or main boardE202 Scan problemE210 Lens drive problemE220 Exposure lampE240 Main board or composite power supply


E261 Composite power supply or fluctuating powerE400 ADF communication problem to machineE402 ADF belt motor driveE404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problemE510 Sorter drive problemE530 Stapler guide bar motorE531 Stapler swing motorE540 Bin shift motorE541 Bin motor drive problemE710 Main boardE711 Main boardE712 Main board or communication problem with ADFE717 Main board, asst. boardU0 Initializing. Sets all user modes to factory default settingsU1 Auto clear timer. Range 1-9. Each digit=1 minuteU2 Automatic power shut off timerU3 Fine adjustment of zoomU4 Auto cassette switchingU5 Sort or non-sort defaultU6 Cleans document feeder pickup assemblyU7 CLEAR "replace drum"U9 Auto exposure or manual exposure as defaultE1 The heater film has gone off center. Turn machine off & on, make sure it’s level etc.E2 Scan problmeE6 Exposure lamp or exposure lamp sensorEO Heater problemE1 The heater film has gone off center. Turn machine off & on, make sure it’s level etc.E2 Scan problmeE6 Exposure lamp or exposure lamp sensorEO Heater problemE2 ScanEO HeaterE2 ScanEO HeaterE1 The heater film has gone off center. Turn machine off & on, make sure it’s level etc.E2 Scan problme

E6 Exposure lamp or exposure lamp sensorEO Heater problemE2 ScanEO Heater

E000 Fuser problemE001 Fuser problemE010 DriveE210 Zoom/lens/motor problem

E00 Heater, thermoswitch, exit sensor (Reset by jumping CP102 pins 1 & 2, or leave machine off for 20seconds

E001 Shorted thermistor or high-temperature, Exit sensorE010 Clock PulseE210 Zoom Lens Problem

Canon PC-1Code Description



Canon PC3Code Description

E2 ScanEO Heater



E2 ScanEO HeaterE2 ScanEO Heater


Canon PC5LCode Description

E2 ScanEO Heater



E000 Fuser problemE001 Fuser problemE010 DriveE210 Zoom/lens/motor problem



E00 Heater, thermoswitch, exit sensor (Reset by jumping CP102 pins 1 & 2, or leave machine off for 20seconds

E001 Shorted thermistor or high-temperature, Exit sensorE010 Clock PulseE210 Zoom Lens Problem


Gestetner 2217ZDCode Description

C2 Drive problemC3 Scan problemC4 Lens problemC5 CoronasC6 Heater problem or only 1 of the 2 front door interlocks switches is actuatedCO Main board problem Run simulation 90. Try power off/on


Konica 1015Konica 1018Konica 1112Konica 1120Konica 1212Konica 1290Konica 1290REKonica 1590Konica 1790Konica 2020Konica 2028Konica 2125Konica 2130Konica 2203Konica 2290Konica 2590Konica 3035Konica 3135Konica 3240

Konica 3290Konica 3340Konica 4045Konica 4065Konica 4145Konica 4155Konica 4255Konica 4290Konica 4345Konica 4355Konica 5080Konica 6090Konica 7490


Konica 1015Code Description

F09 Power leakage of some kind. Heat, exposure, AC or power supply.F23 Toner motor

F26Toner density adjustment problem. This means machine is undertoned. To repair, replace developerand enter "47" mode. Press 51. Press print. Allow the machine to cycle until it stops. Some feel thatyou should disconnect the toner motor first. This code happens probably because either machinewasn’t set up properly, or the customer kept on using the machine with the toner light on.

F28 Corona problem. Could be any corona. Must reset with "25: mode, "P45" set to "0"F34 High fuser temperature*F35 Low fuser temperature*F36 Low fuser temperature*F41 Scan homeF42 Scan homeF43 Exposure lampF45 Lens problemF54 Fan motorF60 ADF to main board communication problemF67 ADF encoderF77 Sorter gateF88 AE adjustment problemJ11 Feed jamJ12 Feed jamJ13 Feed jamJ16 Jam insideJ31 Exit jamJ32 Exit jamJ61 ADF jamJ62 ADF jamJ63 ADF exit jamJ72 Sorter jamP20 Drum unit or toner level connection problem

P25 300 copies have been run since toner light came on. Depending on how 25 mode, code 92 is set,machine may not work at all.

P26 Must adjust TDS????in 47 modeP64 ADF & operator are confused


P68 ADF feed problemP69 ADF feed problemP71 Sorter interlockP81 Key counter not installed


F18 Paper lift did not completeF23 Toner motorF24 Pre clean lamp problemF26 Toner density sensorF34 Fuser overheatF35 Fuser temperature too low. Lamp, thermofuse open wireF36 Fuser temperature erratic. Probably thermistorF41 End of scan sensor not actuatedF42 End of scan sensor not reachedF43 CVR (copy lamp voltage regulator)F45 Lens or mirror movement problemF52 Drive problemF55 Zero cross.F56 Waste toner collector box is full. After replacing it, you must enter code 94 in the 47 mode to resetF60 ADF/machine interface problemF67 ADF drive problemF70 Sorter/machine interface problemF77 Sorter bin problemF78 Stapler problemF86 Waste toner see 56F98 Duplex problemJ11 Upper cassetteJ12 Lower cassetteJ13 Paper feed jamJ14 Paper feed jamJ15 Duplex unit jamJ16 Feed jamJ17 Feed jamJ19 Paper feed jamJ31 Exit jamJ32 Exit jamJ61 ADF opened during run


J62 ADF jamJ63 ADF jamJ65 RADF reverse jamJ72 Sorter jam, or sorter interlock openedJ75 Stapler jamJ92 Duplex stack gate sensor or other duplex problemJ93 Duplex stack gate sensor or other duplex problemJ94 Duplex stack gate sensor or other duplex problemJ95 Duplex motor or duplex jamP17 Right doorP19 Right door of paper feed unitP20 Drum not installed properly or toner level sensor connection problemP33 Left doorP61 RADF reverse cover openP64 ADF was selected at the wrong timeP71 Sorter interlockP74 Stapler overloaded, or paper left in stapler binP76 Out of staplesP81 Key counter not installedP82 Memory card problemP96 Paper in stacker when duplex selectedP97 Used bypass in duplex modeP99 More than one side than the other in duplex


16 Feed jam20 Toner level detector problem or loose connection23 Toner feed problem25 Toner. Means that 100 copies have been made since toner light came on26 Toner density problem31 Exit jam32 Exit jam34 Fuser temperature too high35 Fuser temperature too low36 Fuser problem. Heat, thermistor, etc.41 Scan return42 Scan forward43 Exposure lamp50 Problem with IC852 Encoder (pulse sensor, PT; drive problem)



04 PTC heater. Don’t know what this is, but "0" means it is not installed. 1 means it is.

F09 Power leakage of some kind. Heat, exposure, AC or power supply or main relay. Go to "25 mode"and select "P49" and reset to "0"

F23 Toner motor

F26Toner density adjustment problem. This means the machine is undertoned. To repair, replacedeveloper and enter "47" mode. Press 51. Press print. Allow the machine to cycle until it stops. Somefeel you should disconnect the toner motor first. This code happens probably because either themachine wasn’t set up properly, or because the customer kept using the machine with the light on.

F28 Corona problem. Could be any corona.F34 High fuser temperature.F35 Low fuser temperature.F36 Low fuser temperature.F41 Scan homeF42 Scan homeF43 Exposure lamp or exp. Lamp board.F44 Lens drive problem.F45 Lens problem.F54 Fan motor.F60 ADF to main board communication problem.F67 ADF encoder (pulse sensor, drive problem)F70 Sorter to machine communication problem.F77 Sorter gate.F88 AE adjustment problem.J11 Feed jamJ12 Feed jamJ13 Feed jamJ14 Jam insideJ15 Jam insideJ16 Jam insideJ31 Exit jamJ32 Exit jamJ61 ADF jamJ62 ADF jamJ63 ADF exit jam


J72 Sorter jamP11 Count. For total count, select "0". For developer count, select "5".P12 Preheat mode fuser temperature. 0 for 365 degrees. 1 for 374 degrees. 2 for 383 degrees.P15 Size priority. 0 is standard. 1 is a size priority.P16 Paper size priority.P19 Preheat shut off timing. 0 for 1 hour. 1 for 2 hours. 2 for 3 hours.P20 Drum unit or toner level connection problem. Most likely, a loose connection.P22 Kind of obscure. This sets the wait time for tuning intermittent test copies in a 36 mode test.P23 Kind of obscure. This sets the wait time for tuning intermittent test copies in a 36 mode test.P24 Kind of obscure. This sets the wait time for tuning intermittent test copies in a 36 mode test.

P25 300 copies have been run since toner light came on, depending on how 25 mode, code 92 is set,machine may not work at all.

P26 ADF border erase. 0 for none. 5 for 5mm.P26 Must replace and calibrate developer.P27 PM cycle. 27 is for the 5th digit. 28 is for the fourth digit.P27 Toner density sensor unplugged or toner density sensor problem.P28 PM cycle. 27 is for the 5th digit. 28 is for the fourth digit.P64 ADF & operator are confused. Remove original.P68 ADF feed problem.P69 ADF feed problem.P71 Sorter interlock.P81 Key counter not installed.


04 PTC heater. Don’t know what this is, but "0" means it is not installed. 1 means it is.

F09 Power leakage of some kind. Heat, exposure, AC or power supply or main relay. Go to "25 mode"and select "P49" and reset to "0"

F23 Toner motor

F26Toner density adjustment problem. This means the machine is undertoned. To repair, replacedeveloper and enter "47" mode. Press 51. Press print. Allow the machine to cycle until it stops. Somefeel you should disconnect the toner motor first. This code happens probably because either themachine wasn’t set up properly, or because the customer kept using the machine with the light on.

F28 Corona problem. Could be any corona.F34 High fuser temperature.F35 Low fuser temperature.F36 Low fuser temperature.F41 Scan homeF43 Exposure lamp or exp. Lamp board.F44 Lens drive problem.F45 Lens problem.F54 Fan motor.F60 ADF to main board communication problem.F67 ADF encoder (pulse sensor, drive problem)F70 Sorter to machine communication problem.F77 Sorter gate.F88 AE adjustment problem.J11 Feed jamJ12 Feed jamJ13 Feed jamJ14 Jam insideJ15 Jam insideJ16 Jam insideJ31 Exit jamJ32 Exit jamJ61 ADF jamJ62 ADF jamJ63 ADF exit jamJ72 Sorter jam


P11 Count. For total count, select "0". For developer count, select "5".P12 Preheat mode fuser temperature. 0 for 365 degrees. 1 for 374 degrees. 2 for 383 degrees.P15 Size priority. 0 is standard. 1 is a size priority.P16 Paper size priority.P19 Preheat shut off timing. 0 for 1 hour. 1 for 2 hours. 2 for 3 hours.P20 Drum unit or toner level connection problem. Most likely, a loose connection.P22 Kind of obscure. This sets the wait time for tuning intermittent test copies in a 36 mode test.P23 Kind of obscure. This sets the wait time for tuning intermittent test copies in a 36 mode test.P24 Kind of obscure. This sets the wait time for tuning intermittent test copies in a 36 mode test.

P25 300 copies have been run since toner light came on, depending on how 25 mode, code 92 is set,machine may not work at all.

P26 ADF border erase. 0 for none. 5 for 5mm.P26 Must replace and calibrate developer.P27 PM cycle. 27 is for the 5th digit. 28 is for the fourth digit.P27 Toner density sensor unplugged or toner density sensor problem.P28 PM cycle. 27 is for the 5th digit. 28 is for the fourth digit.P64 ADF & operator are confused. Remove original.P68 ADF feed problem.P69 ADF feed problem.P71 Sorter interlock.


16 Feed jam20 Toner sensor connector25 Toner light has been on for 100 copies26 Toner density sensor31 Exit switch not actuated32 Exit jam34 Fuser problem35 Low fuser temperature36 High fuser temperature41 Scan did not return home42 Scan problem43 Exposure lamp problem50 Board problem52 Drive problem85 No waste bottle16 Feed jam20 Toner sensor connector25 Toner light has been on for 100 copies26 Toner density sensor31 Exit switch not actuated32 Exit jam34 Fuser problem35 Low fuser temperature36 High fuser temperature41 Scan did not return home42 Scan problem43 Exposure lamp problem50 Board problem52 Drive problem85 No waste bottle


Konica 1290RECode Description

16 Feed jam20 Toner sensor connector25 Toner light has been on for 100 copies26 Toner density sensor31 Exit switch not actuated32 Exit jam34 Fuser problem35 Low fuser temperature36 High fuser temperature41 Scan did not return home42 Scan problem43 Exposure lamp problem50 Board problem52 Drive problem85 No waste bottle



F23 Toner motor problemF24 Pre-clean lampF26 Toner ratioF34 High fuser temperatureF35 Low fuser temperatureF36 ThermistorF41 Scan homeF42 Forward scan exposure lampF43 Exposure lampF45 Lens driveF50 Board problemF52 DriveF77 Sorter bin sensorJ12 Paper feed jamJ13 Paper feed jamJ16 Paper feed jamJ31 Jam under drumJ32 Exit jamJ72 Sorter jamP20 Drum not installed properlyP71 Sorter cover



F34 High fuser temperatureF35 Low fuser temperatureF36 Open thermistor or incomplete warm upF41 Scan home problemF42 Scan problemF43 CVR board problemF45 Lens driveF52 DriveF55 Zero cross problemF67 ADF driveF77 Sorter driveJ11 Upper cassette jamJ12 Lower cassette jamJ14 LCT jamJ16 Cassette jamJ31 Jam under drumJ32 Jam under drumJ62 ADF jamJ63 ADF jamJ72 Sorter jamP14 LCT openP61 ADF upP64 Original on glassP69 ADF original jamP71 Sorter cover openP81 Key counter out



F18 Paper feed lift problemF18-3 LCT problemF18-4 LCT problemF28-1 Charge coronaF28-2 Transfer or separator coronaF34-1 High fuser temperatureF34-2 High fuser temperatureF35-1 Low fuser temperatureF35-2 Low fuser temperatureF36-1 Low fuser temperatureF36-2 Low fuser temperatureF41 Scan return problemF42 Scan forward problemF43 Exposure lamp board problemF45 Lens home problemF52 Main motor drive problemF55 Zero cross of DC power supplyF60 Communication interruption between the machine and RADFF67 RDH or RADF drive problemF70 Communication problem between machine and sorterF77 Sorter bin problemF78 No memory card installedF86 Too many copies were made after toner waste was full. Reset with 47 mode, code 94.F98 Duplex guide plate does not return home quickly enoughJ10 Feed jamJ11 Upper feed jamJ12 Lower feed jamJ13 Upper paper feed unit jamJ14 Lower paper feed unit jamJ15 Lower paper feed unit jamJ16 Jam in machineJ17 Jam in machine


J19 Paper feed unit jamJ21 Jam around drumJ31 Exit jamJ32 Exit jamJ61 RDH/RADF jam or openJ62 RDH/RADF jamJ63 RADF exit jamJ72 Sorter jam or open interlockJ74 Finisher problemJ75 Stapler problemJ92 Duplex jamJ93 Duplex jamJ94 Duplex jamJ95 Duplex jamP17 Right side door openP19 Paper feed unit door openP33 Exit door openP51 Front door openP61 RADF cover openP64 RADF not opened to remove originalsP68 Original removed during operation of RADFP69 Original didn’t feed during RADF/RDH operationP71 Sorter interlock

P74 51 copies or more went into the stapler or paper was in the sorter/stapler, or different size originalswere used in the staple mode, or more than 25 copies per bin were attempted by the stapler.

P76 Out of staplesP78 Stapler not installedP81 Key counter not plugged in

P82 Memory card not installed, not formatted to Konica specs, or no machine serial number registered onmemory card

P86 No toner waste boxP91 Duplex unit pulled outP96 Paper in duplex trayP97 Bypass was used or attempted during duplex.P99 Too many reverse side copies during duplex


F18 Paper feed lift problemF18-3 LCT problemF18-4 LCT problemF28-1 Charge coronaF28-2 Transfer or separator coronaF34-1 High fuser temperatureF34-2 High fuser temperatureF35-1 Low fuser temperatureF35-2 Low fuser temperatureF36-1 Low fuser temperatureF36-2 Low fuser temperatureF41 Scan return problemF42 Scan forward problemF43 Exposure lamp board problemF45 Lens home problemF52 Main motor drive problemF55 Zero cross of DC power supplyF60 Communication interruption between the machine and RADFF67 RDH or RADF drive problemF70 Communication problem between machine and sorterF77 Sorter bin problemF78 No memory card installedF86 Too many copies were made after toner waste was full. Reset with 47 mode, code 94.F98 Duplex guide plate does not return home quickly enoughJ10 Feed jamJ11 Upper feed jamJ12 Lower feed jamJ13 Upper paper feed unit jamJ14 Lower paper feed unit jamJ15 Lower paper feed unit jamJ16 Jam in machineJ17 Jam in machine


J19 Paper feed unit jamJ21 Jam around drumJ31 Exit jamJ32 Exit jamJ61 RDH/RADF jam or openJ62 RDH/RADF jamJ63 RADF exit jamJ72 Sorter jam or open interlockJ74 Finisher problemJ75 Stapler problemJ92 Duplex jamJ93 Duplex jamJ94 Duplex jamJ95 Duplex jamP17 Right side door openP19 Paper feed unit door openP33 Exit door openP51 Front door openP61 RADF cover openP64 RADF not opened to remove originalsP68 Original removed during operation of RADFP69 Original didn’t feed during RADF/RDH operationP71 Sorter interlock

P74 51 copies or more went into the stapler or paper was in the sorter/stapler, or different size originalswere used in the staple mode, or more than 25 copies per bin were attempted by the stapler.


P82 Memory card not installed, not formatted to Konica specs, or no machine serial number registered onmemory card

P86 No toner waste boxP91 Duplex unit pulled outP96 Paper in duplex trayP97 Bypass was used or attempted during duplex.P99 Too many reverse side copies during duplex


F35 Low TemperatureF41 OpticsF42 OpticsF43 CVRF46 Lens driveF51 DoorF52 DriveJ11 Upper PF jamJ12 Lower PF jamJ13 JamJ21 Separator jamJ31 Transport jamJ32 JamP81 Key counter



1 Sort jam61 ADF/RADF open door64 Original on glass97 Duplex paper wrong size selected99 Duplex fed double

F35 FuserF36 FuserF41 Scan returnF42 Scan forward problemF43 Exposure stays onF46 Lens position problemF52 DriveF53 Developer unit shift problemF67 ADF/RADF drive problemF98 Duplex side to side gate problemJ11 Upper cassette jamJ12 Lower cassette jamJ13 LCT jamJ14 JamJ15 Paper feed jamJ21 Jam under/around drumJ31 Transport jamJ32 Exit ajmJ61 RADF jamJ62 ADFJ63 ADF exit jamJ65 ADFJ72 Sort jam

J92-J96 Duplex jamsP81 Key counter



F34 High fuser temperatureF35 Low fuser temperature at warm upF36 Low fuser temperature after warm upF41 No scanF42 No return scanF43 Exposure lamp stays onF45 LensF52 DriveF55 Zero cross signal to main boardF67 ADF driveF77 Sorter driveF98 Duplex problemJ11 Bypass jamJ12 Middle cassette jamJ13 Lower cassette jamJ14 LCT jamJ15 Duplex jamJ16 Paper feed jamJ17 Registration jamJ31 Internal jamJ32 Exit jamJ61 ADF opened during runADF jamJ62 ADF exit jamJ63 ADF exit jamJ65 RADF jamJ72 Sorter jam

J92-J96 Duplex jamsP14 LCT cover openP61 RADF cover openP64 Original on glassP69 RADF jam in sheet feet modeP71 Sorter cover open


P81 Key counterP96 Paper still in duplex trayP97 Wrong size selected for duplexP99 Duplex confused by double fed originals


F18 Paper feed lift problemF18-3 LCT problemF18-4 LCT problemF28-1 Charge coronaF28-2 Transfer or separator coronaF34-1 High fuser temperatureF34-2 High fuser temperatureF35-1 Low fuser temperatureF35-2 Low fuser temperatureF36-1 Low fuser temperatureF36-2 Low fuser temperatureF41 Scan problemF42 Scan forward problemF43 Exposure lamp board problemF45 Lens home problemF52 Main motor drive problemF55 Zero cross of DC power supplyF60 Communication interruption between machine and RADFF67 RDH or RADF drive problemF70 Communication problem between machine and sorterF77 Sorter, finisher, or stapler problemF86 Too many copies were made after toner waste was fullF98 Duplex problemJ10 Feed jamJ11 Jam in machineJ12 Jam in machineJ13 LCT jamJ14 LCT jamJ15 Duplex feed jamJ16 Jam in machineJ17 Jam in machineJ19 LCT jam


J21 Jam around drumJ31 Jam in machineJ32 Exit jamJ61 RDH/RADF jamJ62 RDH/RADF jamJ63 RADF exit jamJ72 Sorter jam or open interlockJ74 Finisher problemJ75 Stapler problemJ92 Duplex jamJ93 Duplex jamJ94 Duplex jamJ95 Duplex jamP17 Paper feed door openP19 LCT door openP33 Exit door openP51 Front door openP61 RADF cover openP64 RADF not opened to remove originalsP64 RDH original width different with guide widthP68 Original removed during operation or RADFP69 Original didn’t feed during RADF/RDH operationP71 Sorter interlock

P74 51 copies or more went into the stapler or paper was in the sorter/stapler, or different size originalswere used in the staple mode

P76 No staplesP78 Stapler not installedP81 Key counter not plugged inP86 No toner waste boxP91 Duplex unit pulled outP96 Paper in duplex trayP97 Wrong size paper during duplexP99 Too many reverse side copies during duplex.


F10-1 Paper feed or duplex communication problemF10-2 Paper feed or duplex communication problemF10-3 Paper feed unit connection problemF10-4 Internal temperature problemF18-1 Upper feed lift problemF18-2 Lower paper feed lift problemF18-3 Upper paper feed lift problemF18-4 Middle paper feed unit problemF18-5 Lower paper feed unit lift problemF28-1 Transfer separator coronaF28-2 Charge coronaF34-1 High fuser temperature or bad thermistorF34-2 High fuser temperatureF35-1 Low fuser temperature or open thermistorF35-2 Low fuser temperatureF36-1 Low fuser temperatureF42-1 Scan forward problemF42-2 Scan home problemF42-3 Scan problemF43-1 Exposure lamp board problemF43-2 Exposure lamp board problemF43-3 Exposure lamp board problemF44-1 Optics communication problemF45-1 Lens home problemF45-2 Mirror home problemF51-2 Main motor speed problemF52-1 Cooling fan problemF52-2 Suction (transport) fan problemF52-4 Optics cooling fan problem (2 fans; could be either one)F60 Communication interruption between machine and RADFF67 RDH or RADF pressure home sensor or pressure motor.F70 Communication problem between machine and sorter


F76 Stapler problemF77 Sorter bin problemF78 No memory card installedF80 Communication problem between machine and weekly timerF81 Communication problem between machine and memory cardF97 Duplex up down plate problemF98 Duplex guide plate problemF99 Duplex indexer problemJ10 Feed jamJ11 Upper feed jamJ12 Lower feed jamJ13 Upper paper feed unit jamJ14 Lower paper feed unit jamJ15 Duplex feed jamJ17 Jam in machine

J17-7 Jam at paper feed unit exitJ18 Jam in machine from middle tray of paper feed unitJ31 Exit jamJ32 Exit jamJ61 RADF opened during run, or other RADF jamJ62 RDH/RADF jamJ63 RADF feed jamJ72 Sorter jam or open interlockJ74 Finisher problemJ75 Stapler problemJ92 Reversal sensor jam

J97-1 Stacker entrance jamJ97-2 Stacker entrance jamJ98 Stacker entrance jamP17 Right side door openP19 Paper feed unit door openP33 Exit door openP51 Front door openP61 RADF cover openP64 RADF not opened to remove originalsP68 Original removed during operation of the RADFP69 Original didn’t feed during RADF/RDH operationP71 Sorter interlock

P74 51 copies or more went to the stapler or paper was in the sorter/stapler, or different size originalswere used in the staple mode, or more than 25 copies per bin were attempted by the stapler.


P82 Memory card not installed, not formatted to Konica specs, or no machine serial # registered onmemory card.

P86 No toner waste boxP91 Duplex unit pulled outP96 Paper in duplex trayP97 Bypass was used or attempted during duplexP99 Too many reverse side copies during duplex


51 Door open64 Original still on glass71 Sorter interlock91 Duplex interlock97 Incorrect mode selected99 Duplex problem

F35 FuserF41 Scan returnF42 ScanF43 Exposure lampF46 Lens driveF52 Machine driveF67 RADFF98 Duplex unitJ11 Upper cassette jamJ12 Lower cassette jamJ13 LCT jamJ14 Paper feed jamJ15 Duplex jamJ21 Drum wrap jamJ31 Transport jamJ32 Fuser jamJ61 RADF coverJ62 RADF feedJ63 RADF exitJ65 RADF jamJ72 Sorter jamJ94 Duplex jam or paper still in duplex unitJ95 Duplex jam or paper still in duplex unitJ96 Duplex jam or paper still in duplex unitP81 Key counter



F10-1 Paper feed or duplex communication problemF10-2 Paper feed or duplex communication problemF10-3 Paper feed unit connection problemF10-4 Internal temperature problemF18-1 Upper feed lift problemF18-2 Lower paper feed lift problemF18-3 Upper paper feed lift problemF18-4 Middle paper feed unit problemF18-5 Lower paper feed unit lift problemF28-1 Transfer separator coronaF28-2 Charge coronaF34-1 High fuser temperature or bad thermistorF34-2 High fuser temperatureF35-1 Low fuser temperature or open thermistorF35-2 Low fuser temperatureF36-1 Low fuser temperatureF42-1 Scan forward problemF42-2 Scan home problemF42-3 Scan problemF43-1 Exposure lamp board problemF43-2 Exposure lamp board problemF43-3 Exposure lamp board problemF44-1 Optics communication problemF45-1 Lens home problemF45-2 Mirror home problemF51-2 Main motor speed problemF52-1 Cooling fan problemF52-2 Suction (transport) fan problemF52-4 Optics cooling fan problem (2 fans; could be either one)F60 Communication interruption between machine and RADFF67 RDH or RADF pressure home sensor or pressure motor.F70 Communication problem between machine and sorter


F76 Stapler problemF77 Sorter bin problemF78 No memory card installedF80 Communication problem between machine and weekly timerF81 Communication problem between machine and memory cardF97 Duplex up down plate problemF98 Duplex guide plate problemF99 Duplex indexer problemJ10 Feed jamJ11 Upper feed jamJ12 Lower feed jamJ13 Upper paper feed unit jamJ14 Lower paper feed unit jamJ15 Duplex feed jamJ17 Jam in machine

J17-7 Jam at paper feed unit exitJ18 Jam in machine from middle tray of paper feed unitJ31 Exit jamJ32 Exit jamJ61 RADF opened during run, or other RADF jamJ62 RDH/RADF jamJ63 RADF feed jamJ72 Sorter jam or open interlockJ74 Finisher problemJ75 Stapler problemJ92 Reversal sensor jam

J97-1 Stacker entrance jamJ97-2 Stacker entrance jamJ98 Stacker entrance jamP17 Right side door openP19 Paper feed unit door openP33 Exit door openP51 Front door openP61 RADF cover openP64 RADF not opened to remove originalsP68 Original removed during operation of the RADFP69 Original didn’t feed during RADF/RDH operationP71 Sorter interlock

P74 51 copies or more went to the stapler or paper was in the sorter/stapler, or different size originalswere used in the staple mode, or more than 25 copies per bin were attempted by the stapler.


P82 Memory card not installed, not formatted to Konica specs, or no machine serial # registered onmemory card.

P86 No toner waste boxP91 Duplex unit pulled outP96 Paper in duplex trayP97 Bypass was used or attempted during duplexP99 Too many reverse side copies during duplex


11-1 Paper feed jam11-10 RADF jam11-11 Sorter jam11-12 Sorter jam11-2 Paper feed jam11-3 Registration area jam11-4 Paper jam around drum (drum wrap jam)11-5 Jam in transport area11-6 Exit jam or duplex exit jam11-7 Duplex reversing sensor jam or duplex feed jam11-8 Duplex jam11-9 Duplex jam




P76 No staplesP78 Stapler not installedP81 Key counter not plugged inP86 No toner waste boxP91 Duplex unit pulled outP96 Paper in duplex trayP97 Wrong size paper during duplex


B81 Key counterF36 CAF41 Optics forwardF42 Optics returnF43 CVRF45 Lens driveF46 Magnification dataF47 Mode dataF52 DriveF56 Data transfer (CPU)F57 Data transfer (RADF & Control Board)F59 Pressure camF67 RADF driveF73 Bin alarmF98 Duplex unitJ11 Upper cassette jamJ12 Middle cassette jamJ13 Lower cassette jamJ15 Duplex 2nd side PF jamJ16 Jam before drumJ21 Drum wrap jamJ31 Conveyance jamJ32 Exit jamJ44 JamJ61 RADF openJ62 RADF feed jamJ63 RADF exit jamJ65 RADF reversal jamJ72 Sorter jamJ92 Duplex unit inlet jamJ93 Duplex unit reverse jamJ94 Duplex unit conveyance jam


J95 Duplex unit conveyance jamP10 Cassette endP51 Door openP61 RADF doorP64 Paper in ADFP71 Sorter doorP91 Duplex doorP96 Paper in ADFP97 Wrong cassette selected in duplex


F18-1 Upper paper feed problemF18-2 Lower paper feed problemF18-3 Upper paper feed unit or LCT lift problemF18-4 Lower paper feed unit or LCT lift problemF23 Toner motor problem

F28-2 Transfer corona or toner motor problemF34-1 High fuser temperature or bad thermistorF34-2 High fuser temperatureF35-1 Low fuser temperature or open thermistorF35-2 Low fuser temperatureF36-1 Low fuser temperatureF36-2 Low fuser temperatureF41-1 Scan return problemF41-2 Scan overrun problemF41-3 Scan problemF41-4 Glass detector problemF42-1 Scan forward problemF42-2 Scan home problemF43 Exposure lamp board problem

F45-1 Lens home problemF45-2 Mirror home problemF49 Optics fanF52 Main motor drive problemF54 Cooling fanF55 Zero cross. Could be upper tray limit sensorF60 Communication problem between the machine and ADFF67 ADF drive problemF70 Communication problem between machine and sorter

F77-1 Sorter problemF77-2 Sorter bin shiftF77-3 Sorter guide bar or vibration motorF77-4 Stapler vibrator motor problem


F78 No memory card installedF98 Duplex guide plate problemJ10 Feed jamJ11 Upper feed jamJ12 Feed jamJ13 Upper paper feed unit or LCT jamJ14 Lower paper feed unit or LCT jamJ15 Duplex feed jamJ16 Jam in machineJ17 Jam in machineJ19 Jam in LCTJ21 Drum wrap jamJ31 Exit jamJ32 Exit jamJ61 RADF opened during run, or other RADF jamJ62 RADF feed jamJ63 RADF inversion jamJ72 Sorter jamJ75 Stapler problemJ92 Sorter jamJ93 Sorter problemJ94 Duplex jamJ95 Duplex jamP17 Right side door openP19 Paper feed unit door openP33 Exit door openP51 Front door openP61 RADF cover openP64 RADF not opened to remove originalsP68 Original removed during operation of RADFP69 Original didn’t feed during RADF/RDH operationP71 Sorter interlock

P74 51 copies or more went into the stapler or paper was in the sorter/stapler, or different size originalswere used in staple mode, or more than 25 copies per bin were attempted by the stapler


P82 Memory card not installed, not formatted to Konica specs, or no machine serial # registered on thememory card.

P86 No toner waste boxP91 Duplex unit pulled outP96 Paper in duplex trayP97 Bypass was used or attempted during duplex.P99 Too many reverse side copies during duplex.


F18-1 Upper paper feed problemF18-2 Lower paper feed problemF18-3 Upper paper feed unit or LCT lift problemF18-4 Lower paper feed unit or LCT lift problemF23 Toner motor problem

F28-2 Transfer corona or toner motor problemF34-1 High fuser temperature or bad thermistorF34-2 High fuser temperatureF35-1 Low fuser temperature or open thermistorF35-2 Low fuser temperatureF36-1 Low fuser temperatureF36-2 Low fuser temperatureF41-1 Scan return problemF41-2 Scan overrun problemF41-3 Scan problemF41-4 Glass detector problemF42-1 Scan forward problemF42-2 Scan home problemF43 Exposure lamp board problem

F45-1 Lens home problemF45-2 Mirror home problemF49 Optics fanF52 Main motor drive problemF54 Cooling fanF55 Zero cross. Could be upper tray limit sensorF60 Communication problem between the machine and ADFF67 ADF drive problemF70 Communication problem between machine and sorter

F77-1 Sorter problemF77-2 Sorter bin shiftF77-3 Sorter guide bar or vibration motorF77-4 Stapler vibrator motor problem


F78 No memory card installedF98 Duplex guide plate problemJ10 Feed jamJ11 Upper feed jamJ12 Feed jamJ13 Upper paper feed unit or LCT jamJ14 Lower paper feed unit or LCT jamJ15 Duplex feed jamJ16 Jam in machineJ17 Jam in machineJ19 Jam in LCTJ21 Drum wrap jamJ31 Exit jamJ32 Exit jamJ61 RADF opened during run, or other RADF jamJ62 RADF feed jamJ63 RADF inversion jamJ72 Sorter jamJ75 Stapler problemJ92 Sorter jamJ93 Sorter problemJ94 Duplex jamJ95 Duplex jamP17 Right side door openP19 Paper feed unit door openP33 Exit door openP51 Front door openP61 RADF cover openP64 RADF not opened to remove originalsP68 Original removed during operation of RADFP69 Original didn’t feed during RADF/RDH operationP71 Sorter interlock

P74 51 copies or more went into the stapler or paper was in the sorter/stapler, or different size originalswere used in staple mode, or more than 25 copies per bin were attempted by the stapler


P82 Memory card not installed, not formatted to Konica specs, or no machine serial # registered on thememory card.

P86 No toner waste boxP91 Duplex unit pulled outP96 Paper in duplex trayP97 Bypass was used or attempted during duplex.P99 Too many reverse side copies during duplex.

Konica/Royal 1200Konica/Royal 1503Konica/Royal 1803Konica/Royal 2803Konica/Royal 4003Konica/Royal 5003


http://www.office1.net/tech/codesDetail.asp?make=Konica/Royal&model=1200

Konica/Royal 1503Code Description

11 PF jam16 PF jam21 Jam31 Conveyor jam32 Exit jam34 High Temperature35 Low Temperature36 Temp. Problem41 Optics Home42 Optics Problem43 Exposure Lamp45 Lens Drive52 Drive55 Zero Cross81 No Key Counter



64 Misfed original64 Misfed original91 ADU interlock96 ADU jam97 Paper size change request99 Multifeed

F35 HeaterF35 HeaterF41 OpticsF41 OpticsF42 OpticsF42 OpticsF43 XL boardF43 XL boardF46 LensF46 LensF51 Door openF51 Door openF52 DriveF52 DriveF67 ADF clock pulseF67 ADF clock pulseF71 Sorter interlockJ11 Upper cassette jamJ11 Upper cassette jamJ12 Lower cassette jamJ12 Lower cassette jamJ13 Large capacity tray jamJ13 Large capacity tray jamJ14 Large capacity tray jamJ14 Separator jam or toner sensor problemJ21 Separator jam or toner sensor problem


J21 Separator jam or toner sensor problemJ31 Conveyance jamJ31 Exit jamJ31 Exit jamJ31 Conveyance jamJ32 Exit jamJ32 Exit jamJ61 ADF openJ61 ADF openJ62 ADF original PFJ62 ADF original PFJ63 Original delivery jamJ63 Orig. delivery jamJ72 Sorter jamJ94 ADU jamJ95 ADU jamJ98 ADUP81 Key counter


64 Misfed original64 Misfed original91 ADU interlock96 ADU jam97 Paper size change request99 Multifeed

F35 HeaterF35 HeaterF41 OpticsF41 OpticsF42 OpticsF42 OpticsF43 XL boardF43 XL boardF46 LensF46 LensF51 Door openF51 Door openF52 DriveF52 DriveF67 ADF clock pulseF67 ADF clock pulseF71 Sorter interlockJ11 Upper cassette jamJ11 Upper cassette jamJ12 Lower cassette jamJ12 Lower cassette jamJ13 Large capacity tray jamJ13 Large capacity tray jamJ14 Large capacity tray jamJ14 Separator jam or toner sensor problemJ21 Separator jam or toner sensor problem


J21 Separator jam or toner sensor problemJ31 Conveyance jamJ31 Exit jamJ31 Exit jamJ31 Conveyance jamJ32 Exit jamJ32 Exit jamJ61 ADF openJ61 ADF openJ62 ADF original PFJ62 ADF original PFJ63 Original delivery jamJ63 Orig. delivery jamJ72 Sorter jamJ94 ADU jamJ95 ADU jamJ98 ADUP81 Key counter


F41 Forward scanF42 Reverse scanF43 CVRF45 LensF46 CPU (main board)F47 CPU (main board)F52 DriveF56 CPU (main board)F57 CPU (main board)F59 Fuser pressure switchF67 ADF driveF73 SorterF98 DuplexJ11 Upper cassette jamJ12 Middle cassette jamJ13 Lower cassette jamJ14 LCT jamJ15 Duplex exit jamJ16 Drum wrap jamJ21 Separator jamJ31 Transfer area jamJ32 Fuser jamJ62 ADF jamJ63 ADF exit jamJ72 Sorter jamJ92 Duplex entry jamJ93 Duplex jamJ94 Duplex jamJ95 Duplex jamJ96 StackerP10 CassetteP51 Open door


P61 Open ADFP71 Open sorterP81 Key counterP91 Duplex doorP96 Paper in duplexP97 Duplex has wrong size paper


01 Cooling fan01 Cooling fan04 Fuser04 Fuser08 Lens drive08 Lens drive10 Scan10 Scan20 Main drive20 Main drive40 Fuser drive40 Fuser drive80 Exposure lamp80 Exposure lamp


Minolta 1080Minolta 1081Minolta 1083Minolta 1255Minolta 2010Minolta 2050Minolta 2080Minolta 2100Minolta 2120Minolta 2121Minolta 2130Minolta 2130 PROMinolta 2131Minolta 2150Minolta 2151Minolta 2152Minolta 270Minolta 300Minolta 300RE

Minolta 3050Minolta 310Minolta 3120Minolta 3150Minolta 3170Minolta 3190DMinolta 320Minolta 350Minolta 350ZMinolta 370Minolta 4000Minolta 4050Minolta 410Minolta 4210Minolta 4230Minolta 4233Minolta 4255Minolta 425ZMinolta 4300Minolta 4320Minolta 4321Minolta 450Minolta 450ZMinolta 470ZMinolta 5000Minolta 520Minolta 530Minolta 530RMinolta 5320Minolta 5400Minolta 5401Minolta 5420Minolta 550ZMinolta 850Minolta 8600Minolta 870Minolta EP50


Minolta 1080Code Description

C000 Main drive problemC001 Main drive speed. Too fast or too slow.

C004C Fan motor problemC004E Power supply fan problemC0070 Toner motor drive problemC0071 Toner motor speed. Too fast or too slowC010 Drum motor drive problemC011 Drum motor speed. Too fast or too slowC0400 Exposure lamp does not turn on or AE sensor problemC0500 Low fuser temperature during warm-upC0510 Low fuser temperature after warm-upC0520 High fuser temperatureC0600 Scan motor drive problemC0610 Lens motor drive problemC0620 Mirror motor drive problemC0990 Main tray up problemC0991 Main tray up problemC0992 Main tray down problemC0993 Main tray down problemC0994 Elevator motor problemC0996 Main tray shift problemC0998 Tray shift problemC0999 Tray shift return problemC099A Shift home problemC099b Shift home problemC099c Shift drive motorC0b10 Auto exposure sensor problemC0b11 Paper clamp motorC0b30 Paper aligning motorC0b31 Paper aligning motorC0b50 Stapler motorC0b51 Stapler problem


C0b52 Stapler sensorC0b60 Sorter bin motorC0b61 Sorter bin movementC0B62 Sorter bin movementC0b63 Sorter bin movementC0b64 Sorter bin movementC0d00 Duplex rail sensor sensor problemsC0d20 Duplex home sensorC0d50 Duplex drive motor problemC0d51 Duplex drive motor speedC0F10 Auto exposure sensor problemC0F30 Paper aligning motorC4100 Exposure lamp stays onCOF79 Paper empty sensor problem


C000 Main drive problemC001 Main drive speed. Too fast or too slow.

C004C Fan motor problemC004E Power supply fan problemC0070 Toner motor drive problemC0071 Toner motor speed. Too fast or too slowC010 Drum motor drive problemC011 Drum motor speed. Too fast or too slowC0400 Exposure lamp does not turn on or AE sensor problemC0500 Low fuser temperature during warm-upC0510 Low fuser temperature after warm-upC0520 High fuser temperatureC0600 Scan motor drive problemC0610 Lens motor drive problemC0620 Mirror motor drive problemC0990 Main tray up problemC0991 Main tray up problemC0992 Main tray down problemC0993 Main tray down problemC0994 Elevator motor problemC0996 Main tray shift problemC0998 Tray shift problemC0999 Tray shift return problemC099A Shift home problemC099b Shift home problemC099c Shift drive motorC0b10 Auto exposure sensor problemC0b11 Paper clamp motorC0b30 Paper aligning motorC0b31 Paper aligning motorC0b50 Stapler motorC0b51 Stapler problem


C0b52 Stapler sensorC0b60 Sorter bin motorC0b61 Sorter bin movementC0B62 Sorter bin movementC0b63 Sorter bin movementC0b64 Sorter bin movementC0d00 Duplex rail sensor sensor problemsC0d20 Duplex home sensorC0d50 Duplex drive motor problemC0d51 Duplex drive motor speedC0F10 Auto exposure sensor problemC0F30 Paper aligning motorC4100 Exposure lamp stays onCOF79 Paper empty sensor problem


C0000 Main drive problemC0010 Main drive speed problem. Too fast or too slowC0011 Drum motor speed problem. Too fast or too slowC004C Fan motor problemC004E Power supply fan problemC0070 Toner motor drive problemC0071 Toner motor speed problem. Too fast or too slowC0400 Exposure lamp does not turn on or AE sensor problemC0500 Low fuser temp during warm upC0510 Low fuser temp during warm upC0520 High fuser temperatureC0600 Scan motor drive problemC0610 Lens motor drive problemC0620 Mirror motor drive problemC0900 3rd drawer lift problemC0901 3rd drawer lower sensorC0902 3rd drawer lower sensorC0903 3rd drawer lower sensorC0904 3rd drawer lift motorC0950 4th drawer lift sensorC0951 4th drawer lift sensorC0952 4th drawer lower sensorC0953 4th drawer lower sensorC0990 Main tray up problemC0991 Main tray down problemC0992 Main tray down problemC0993 Main tray up problemC0994 Elevator motor problemC0996 3rd drawer lock release problem.C0998 Shift transfer problemC0998 Tray shift problemC0999 Tray shift return problem


C099A Shift home problemC099b Shift transfer problemC099c Shift drive motorC099E Shift gate problemC099F Shift gate problemC0b10 Paper clamp motorC0b11 Paper clamp motorC0b31 Paper aligning motorC0b50 Stapler motorC0b51 Stapler problemC0b52 Stapler sensorC0b60 Sorter bin motorC0b61 Sorter bin movementC0b62 Sorter bin movementC0d00 Duplex rail sensor problemsC0d20 Duplex trail gate home sensorC0d50 Duplex drive motor problemC0d51 Duplex drive motor speed. Too slow or too fastC0F10 Auto exposure sensor problemC0F30 Auto toner density sensor problemC0F79 Paper empty sensor problemC4100 Exposure lamp stays onCOb30 Paper aligning motorCob63 Sorter bin movementCob64 Sorter bin movement


C00 Memory data on main boardC30 Scan problemC31 Scan problemC40 Lens unitC60 Heat lamp or thermal fuseC61 High temperature or shorted thermistor or triacC62 Open thermistor



C0000 Main drive problemC0010 Main drive speed problem. Too fast or too slowC0011 Drum motor speed problem. Too fast or too slowC004C Fan motor problemC004E Power supply fan problemC0070 Toner motor drive problemC0071 Toner motor speed problem. Too fast or too slowC0400 Exposure lamp does not turn on or AE sensor problemC0500 Low fuser temp during warm upC0510 Low fuser temp during warm upC0520 High fuser temperatureC0600 Scan motor drive problemC0610 Lens motor drive problemC0620 Mirror motor drive problemC0900 3rd drawer lift problemC0901 3rd drawer lower sensorC0902 3rd drawer lower sensorC0903 3rd drawer lower sensorC0904 3rd drawer lift motorC0950 4th drawer lift sensorC0951 4th drawer lift sensorC0952 4th drawer lower sensorC0953 4th drawer lower sensorC0990 Main tray up problemC0991 Main tray down problemC0992 Main tray down problemC0993 Main tray up problemC0994 Elevator motor problemC0996 3rd drawer lock release problem.C0998 Shift transfer problemC0998 Tray shift problemC0999 Tray shift return problem


C099A Shift home problemC099b Shift transfer problemC099c Shift drive motorC099E Shift gate problemC099F Shift gate problemC0b10 Paper clamp motorC0b11 Paper clamp motorC0b31 Paper aligning motorC0b50 Stapler motorC0b51 Stapler problemC0b52 Stapler sensorC0b60 Sorter bin motorC0b61 Sorter bin movementC0b62 Sorter bin movementC0d00 Duplex rail sensor problemsC0d20 Duplex trail gate home sensorC0d50 Duplex drive motor problemC0d51 Duplex drive motor speed. Too slow or too fastC0F10 Auto exposure sensor problemC0F30 Auto toner density sensor problemC0F79 Paper empty sensor problemC4100 Exposure lamp stays onCOb30 Paper aligning motorCob63 Sorter bin movementCob64 Sorter bin movement


C000 Drive problemC0010 Drive motor at wrong speed

C0040/1 Fan motorC004A Exposure fan problemC004b Exposure fan turning at wrong speedC0071 Main toner motor at wrong speedC0072 Sub toner hopper motorC0200 Corona problemC03-- Main board or harnessC0400 Exposure lampC0410 Exposure lamp timing wrong.C0500 Fuser problem. Warm-up incompleteC0510 Low fuser temperatureC0520 High fuser temperatureC0522 Fuser front rear thermistorC0600 Scan drive problemC0601 Scan boardC0610 Lens drive problemC0620 4th & 5th mirror failureC0650 Scan detect problemC0660 Scan load problem

C06F0toC06F7 Scan interface problemC070 Main toner hopper motorC0900 3rd drawer lift problemC0904 3rd drawer lift motorC0950 4th drawer lift problemC0954 4th drawer lift motor

C0990-996 Main drawer problemC0998,999,99A,99b,99Cd Shift drawer problem

C0b0- Sorter drive problemC0b1- Clamp problemC0b3- Sorter aligning motor


C0b5- Stapler problemC0b6- Sorter bin problemC0b7- Punch problemC0d00 Duplex front rearC0d20 Duplex gate home sensor problemC0d50 Duplex motor not turningC0d51 Duplex motor at wrong speedC0E00 Main erase problemC0E01 Main erase lamp at wrong timeC0E20 Image erase problemC0F02 Original size detect board problemC0F10 Auto exposure board problem

C0F20-C0F23 Auto image density control sensorC0F30 Auto toner sensor problemC0F31 Auto toner sensor problemC0F79 Paper empty board problemC0FE/F Original size sensor problem


C000 Drive problemC001 Drive motor at wrong speedC0040 Fan motorC0041 Fan motorC004A Exposure fan problemC004b Exposure fan turning at wrong speedC004c Cooling fan not turningC0070 Main toner hopper motorC0071 Toner motor at wrong speedC010 Drum motor not runningC011 Drum motor at wrong speedC0200 Charge corona problem

C0300-C0352 These all indicate a problem with the main board or harnessC0400 Exposure lampC0410 Exposure lamp timing wrongC0500 Fuser problem. Warm-up incompleteC0510 Low fuser temperatureC0520 High fuser temperatureC0522 Fuser front rear thermistorC0600 Scan motor problemC0610 Lens motor drive problemC0620 Mirror motor failureC06F0 Scan home problemC06F1 Scan home problemC06F2 Base signal problemC06F3 Base signal problemC06F4 TRON signalC06F5 TRON signalC06F6 SCEND signalC06F7 SCEND signalC06FA Scan home problemC06Fb Erase off signal problem


C06FX Scan signal problemC0900 3rd drawer lift problemC0901 3rd drawer lift problemC0902 3rd drawer down problemC0903 3rd drawer lift problemC0904 3rd drawer lift motorC0906 3rd drawer eject problemC0910 2nd drawer lift problemC0911 2nd drawer lift problemC0912 2nd drawer down problemC0913 2nd drawer lift problemC0914 2nd drawer lift motorC0916 2nd drawer eject problemC0920 1st drawer lift problemC0921 1st drawer lift problemC0922 1st drawer down problemC0924 1st drawer lift motorC0926 1st drawer eject problemC0951 4th drawer lift problemC0952 4th drawer down problemC0953 4th drawer lift problemC0956 4th drawer exit problemC0990 Main tray up problemC0991 Main tray down problemC0992 Main tray down problemC0993 Main tray problemC0994 Main tray elevator motor problemC0996 3rd drawer lock releaseC0998 Shifter transfer failureC0999 Shifter return failureC099A Shifter return failureC099b Shifter transfer failureC099C Paper shift motor failureC099E Shift gate problemC099F Shift gate problemC0b00 Sorter transportC0b01 Sorter transport problem

C0b10-13 Clamp problem

C0b30 Sorter aligning mechanismC0b31 Sorter aligning mechanism

C0b50-53 Stapler problemC0b60-65 Sorter bin problemC0b70-72 Punch problem

C0d00 Duplex front or rear edge guide plateC0d20 Duplex gate home sensorC0d50 Duplex drive motorC0d51 Duplex drive motor speed incorrectC0E01 Main erase lamp on at wrong timeC0E20 Image erase problemC0F02 Original size detect board problemC0F10 Auto exposure board problemC0F23 Auto image density correction board exposure correction problemC0F30 Auto toner sensor problemC0F31 Auto toner sensor problemC0F79 3rd drawer, main tray or shift tray paper empty sensorC0FE1 Original size sensor problemCOE00 Main erase problemCOF20 Auto image density correction sensor board problemCOF22 Auto image density correction board grid voltage problemCOFFF Original size sensor problem


C5 Low temperatureC5 High temperatureC6 Scan problemJ1 Feed jamJ3 Exit jam



C1 Cooling fanC5 Low fuser temperatureC6 Scan problemC7 Low fuser temperature, after completed warm-upC8 High fuser temperatureCP E(_)PROM. Located on PWB AE1 Developer set up problem (probably tape on cartridge)E2 F4 (fuse in IU) did not blow at end of setup, or the machine went through 5 ATDC setupsJ1 Feed jamJ3 Exit jamJ8 Single sheet document handler jamPC Paper feed or no paper



C1 Cooling fanC5 Low fuser temperatureC6 Scan problemC7 Low fuser temperatureC8 High fuser temperatureCP EEPROM. Located on PWB AE1 Developer setup problem

E2 F4 (fuse in IU) did not blow at the end of setup, or the machine went through 5 ATDC setupsunsuccessfully

J1 Feed jamJ3 Exit jamJ8 Single sheet document handler jamPC Paper feed or no paperC1 Cooling fanC5 Low fuser temperatureC6 Scan problemC7 Low fuser temperatureC8 High fuser temperatureCP EEPROM. Located on PWB AE1 Developer setup problem


J1 Feed jamJ3 Exit jamJ8 Single sheet document handler jamPC Paper feed or no paper



C1 ScanC4 Exp. Lamp problemC5 Fuser problemJ1 Feed jamJ3 Exit jam



1 Jam4 Home switch/drum safety switch5 Transfer/separator corona7 Exposure lamp8 Heat problem9 Lens switches1 Jam4 Home switch/drum safety switch5 Transfer/separator corona7 Exposure lamp8 Heat problem9 Lens switches


Minolta 300RECode Description

1 Jam4 Home switch/drum safety switch5 Transfer/separator corona7 Exposure lamp8 Heat problem9 Lens switches



C0000 Main drive problemC0010 Main drive problem. Wrong speedC0040 Transport fan motorC004A Optics fanC004b Optics fan at wrong speedC004c Cooling fanC004d Cooling fan at wrong speedC0070 Toner motorC0071 Toner motor at wrong speedC0072 Sub-hopper toner motorC0100 Charge corona winding problemC0200 Corona problem

C0300throughC0374 Problems that occur during service mode input or output tests. Most are notexplained

C0313 GridC031E ScanC0400 Exposure lampC0410 Exposure lamp on too longC0500 Low fuser temperatureC0510 Low fuser temperature after warm-upC0520 High fuser temperatureC0522 Fuser thermistor problemC0600 Scan problemC0601 Scan problemC0610 Lens drive problemC0620 4th & 5th mirror drive problemC0650 Scan sensor or scan problemC0660 Scan motor problemC06F0 Scan home problemC06F2 Scan home problemC06F3 Scan problemC06F4 Scan problemC06F5 Scan problem


C06F6 Scan problemC06F7 Scan problemC0900 3rd drawer lift problemC0910 2nd drawer lift problemC0911 2nd drawer paper downC0912 2nd drawer paper downC0913 2nd drawer lockC0914 2nd drawer liftC0916 2nd drawer lock releaseC0920 1st drawer liftC0921 1st drawer paper lockC0922 1st drawer downC0923 1st drawer lockC0924 1st drawer lift motorC0926 1st drawer lock releaseC0950 4th drawer lift problemC0954 4th drawer lift motorC0990 Main tray up problemC0991 Main tray downC0992 Main tray downC0993 Main tray upC0994 Main tray elevator motorC0996 3rd drawer lock releaseC0998 Shift transferC0999 Shift returnC099A Shift returnC099b Shift transferC099c Shift motorC09C0 Elevator upC09C2 Elevator downC0b00 Transport drive

C0b10throughC0b13 Paper clamp unit problemsC0b30throughC0b31 Paper aligning mechanism problemC0b50throughC0b52 StaplerC0b60throughC0b64 Sorter bin problemsC0b70throughC0b71 Puncher

C0d00 Duplex front/rear edge drive.C0d20 Duplex trail gate home position

C0d50 Duplex drive problemC0d51 Duplex drive motor at wrong speedC0E00 Erase lamp won’t turn onC0E01 Erase lamp won’t turn offC0F02 Original size detect problemC0F10 Auto exposure sensor problem

C0F20throughC0F31 Are all image density sensor problems, having to do with toner developer ratiosettings

C0F79 Paper empty sensor/board problemC0FE1throughC0FFF Are all very specific codes having to do with original size sensors

CO904 3rd drawer lift motorE0E20 Image erase lamp won’t turn


1 Paper jam4 Scanner problem or emitter (PT) main drive5 Transfer/separator corona6 Erase lamp7 Exposure lamp8 Fuser lamp



C5 Low temperatureC6 Scan or lens problemC7 Low temperature after warm upC8 High temperatureJ1 Feed jamJ3 Exit jam



C0 Drive problemC1 Suction fanC4 Exposure lampC5 Low fuser temperatureC6 Scan problem or lens/mirror movement problemC7 Low fuser temperature after warm upC8 Lift motorC8 High fuser temperatureCb SorterJ1 Feed jamJ3 Jam inside machineJ5 Sorter jamJ8 ADF jam


Minolta 3190DCode Description

C1 Suction fanC4 Exposure lamp on too long/won’t shut offC5 Low fuser temperatureC6 Scan problem. Scan, lens, scan motor, lens motor, sensorC7 Low fuser temperature after warm-upC8 High fuser temperatureC9 Paper lift motor problemCb Sorter bin motor problemJ1 Paper feed jamJ3 Paper jam at feed switchJ5 Paper jam inside machineJ8 Original jam in document feeder



1 Jam4 Motor drive or scan switch5 Corona6 Erase lamp7 Exposure lamp8 Heat problem



C0 DriveC2 ScannerC4 Exposure lamp problemC5 FuserC6 ScannerJ1 Paper feed jamJ3 Exit jamU0 Lens changingU1 Warm upU8 Zoom enteredC0 DriveC2 ScannerC4 Exposure lamp problemC5 FuserC6 ScannerJ1 Paper feed jamJ3 Exit jamU0 Lens changingU1 Warm upU8 Zoom entered


Minolta 350ZCode Description

C0 DriveC2 ScannerC4 Exposure lamp problemC5 FuserC6 ScannerJ1 Paper feed jamJ3 Exit jamU0 Lens changingU1 Warm upU8 Zoom entered



C1 ScanC2 Exp. Lamp problemC5 Fuser problemJ1 Feed jamJ3 Exit jam



C0000 Main drive problemC0010 Main drive problem. Wrong speedC0040 Transport fan motorC004A Optics fanC004b Optics fan at wrong speedC004c Cooling fanC004d Cooling fan at wrong speedC0070 Toner motorC0071 Toner motor at wrong speedC0072 Sub-hopper toner motorC0100 Charge corona winding problemC0200 Corona problem

C0300throughC0374 Problems that occur during service mode input or output tests. Most are notexplained

C0313 GridC031E ScanC0400 Exposure lampC0410 Exposure lamp on too longC0500 Low fuser temperatureC0510 Low fuser temperature after warm-upC0520 High fuser temperatureC0522 Fuser thermistor problemC0600 Scan problemC0601 Scan problemC0610 Lens drive problemC0620 4th & 5th mirror drive problemC0650 Scan sensor or scan problemC0660 Scan motor problemC06F0 Scan home problemC06F2 Scan home problemC06F3 Scan problemC06F4 Scan problemC06F5 Scan problem


C06F6 Scan problemC06F7 Scan problemC0900 3rd drawer lift problemC0910 2nd drawer lift problemC0911 2nd drawer paper downC0912 2nd drawer paper downC0913 2nd drawer lockC0914 2nd drawer liftC0916 2nd drawer lock releaseC0920 1st drawer liftC0921 1st drawer paper lockC0922 1st drawer downC0923 1st drawer lockC0924 1st drawer lift motorC0926 1st drawer lock releaseC0950 4th drawer lift problemC0954 4th drawer lift motorC0990 Main tray up problemC0991 Main tray downC0992 Main tray downC0993 Main tray upC0994 Main tray elevator motorC0996 3rd drawer lock releaseC0998 Shift transferC0999 Shift returnC099A Shift returnC099b Shift transferC099c Shift motorC09C0 Elevator upC09C2 Elevator downC0b00 Transport drive

C0b10throughC0b13 Paper clamp unit problemsC0b30throughC0b31 Paper aligning mechanism problemC0b50throughC0b52 StaplerC0b60throughC0b64 Sorter bin problemsC0b70throughC0b71 Puncher

C0d00 Duplex front/rear edge drive.C0d20 Duplex trail gate home position

C0d50 Duplex drive problemC0d51 Duplex drive motor at wrong speedC0E00 Erase lamp won’t turn onC0E01 Erase lamp won’t turn offC0F02 Original size detect problemC0F10 Auto exposure sensor problem

C0F20throughC0F31 Are all image density sensor problems, having to do with toner developer ratiosettings

C0F79 Paper empty sensor/board problemC0FE1throughC0FFF Are all very specific codes having to do with original size sensors

CO904 3rd drawer lift motorE0E20 Image erase lamp won’t turn


C4 Exp. LampC5 Heat lampC6 OpticsC8 FuserCb SorterCC Data controllerCE Edge erase lampU2 Sorter overloadedU3 Bins shiftingU5 InterlockU6 Key counter



C0 Drive problemC1 Suction fanC4 Exposure lampC5 Low fuser temperatureC6 Scan problem or lens/mirror movement problemC7 Low fuser temperature after warm upC8 Lift motorC8 High fuser temperatureCb SorterJ1 Feed jamJ3 Jam inside machineJ5 Sorter jamJ8 ADF jam



C2 CoronasC4 Exposure lamp. Does not lightC5 Low fuser temperature at warm upC6 OpticsC7 Low fuser temperature after warm upC8 High fuser temperatureC9 Upper lift problemCA LCT lift problemCb SorterCC Data controllerCd Duplex problemCE Blank lamps not grounded properlyCF Original size detectionCO Drive



C000 Drive problemC001 Incorrect main motor speedC020 Lower motor drive problemC021 Lower motor wrong speedC040 Suction motorC200 Corona problemC400 Exposure lamp won’t lightC410 Exp. Lamp won’t shut offC500 Fuser temperature too lowC510 Fuser temperature too low after warm upC520 Fuser temperature too highC522 Fuser thermistorC600 Scan motorC610 Lens motorC900 Bottom cassette lift problemC910 Top cassette lift problemC920 Middle cassette lift problemC9C0 LCT paper lift problemC9C1 LCT paper drop problem

Cb SorterCd Duplex

CE20 Border erase problemCF00 Original size sensor problem



P99 Too many reverse side copies during duplex.



C4 Exposure lampC5 Heater problemC6 opticsC7 Low temperatureC8 High temperatureCb SorterCC Data controllerCd Vertical transport (duplex)CE Blanking lampsU2 Sorter overloadU3 Sorter bins shiftingU5 Top front cover openU6 Key counterU8 Duplex not in position



C2 CoronaC3 Main erase lampC4 Exposure lampC5 Low temperature during warm upC6 Scan or opticsC7 Low temperature after warm upC8 High temperatureC9 Cassette lift up mechanismCA Large capacity trayCb SorterCc Data card or service cardCd DuplexCE Unexposed area erase lampCF Original size detectionCO Drum



C0 Drive problemC2 Corona problemC3 Erase lampC4 Exposure lamp problemC5 Low fuser temperature (lamp, thermofuse)C6 Scan or lens/mirrir problemC7 Low fuser temperature after complete warmupC8 High fuser temperatureC9 Cassette lifting problemCA Large capacity cassette problemCb Sorter problemCC Board or interface problem between boardsCd Duplex problemCE Blanking lamp (edge erase lamp)CF Original sensor problem



C0 Drive problemC1 ScannerC2 CoronasC4 Exposure lampC5 FuserC6 Lens problemC9 Erase lampCb SorterCC Key counterC0 Drive problemC1 ScannerC2 CoronasC4 Exposure lampC5 FuserC6 Lens problemC9 Erase lampCb SorterCC Key counter



C0 Drive problemC1 ScannerC2 CoronasC4 Exposure lampC5 FuserC6 Lens problemC9 Erase lampCb SorterCC Key counter



C0 DriveC2 CoronasC3 Erase lampC4 Exposure lampC5 Fuser heat lowC6 Scan or lensC7 Fuser triac or thermistorC8 Fuser temperature too highC9 Take up sectionCA Triple Decker (C5003)Cb SorterCC Data controller



1 Paper jam2 Paper jam4 Drive motor/transport roller switch/scanner5 Transfer/separator corona6 Erase lamp7 Exposure lamp8 Fuser section9 Reduction problem



1 Paper jam2 Paper jam4 Drive motor/transport roller switch/scanner5 Transfer/separator corona6 Erase lamp7 Exposure lamp8 Fuser section9 Reduction problem1 Paper jam2 Paper jam4 Drive motor/transport roller switch/scanner5 Transfer/separator corona6 Erase lamp7 Exposure lamp8 Fuser section9 Reduction problem


Minolta 530RCode Description

1 Paper jam2 Paper jam4 Drive motor/transport roller switch/scanner5 Transfer/separator corona6 Erase lamp7 Exposure lamp8 Fuser section9 Reduction problem



C000 Drive problem (no rotation)C001 Drive problem (wrong speed)C020 Lower unit drive problem (no rotation)C021 Lower unit drive problem (wrong speed)C040 Suction fan not turningC200 CoronaC400 Exposure lamp won’t turn onC401 Exposure lamp won’t turn offC500 Low fuser temperature at warm upC510 Low fuser temperature after warm upC520 High fuser temperatureC522 Fuser thermistorC600 Scan motor driveC610 Lens motorC900 Third cassette lift problemC910 Second set cassette lift problemC920 Top cassette lift problemC950 Bottom cassette lift problemC9C0 C-204 problem

Cb Sorter problemCE00 Duplex problemCE01 Main erase lamp did not lightCE20 Blanking lamp problemCF00 Original detection problemCF10 Auto exposure sensor problemCF30 Auto toner detection problem



C0 DriveC2 CoronaC3 Main erase lampC4 Exposure lampC5 Low temperature during warm upC6 ScanC7 Low temperature after warm upC8 High temperatureC9 Lift mechanismCA LCTCb SorterCC Data controllerCd DuplexCE Unexposed areas lampCF Original sixe detect



C000 Drive problem (no rotation)C001 Drive problem (wrong speed)C020 Lower unit drive problem (no rotation)C021 Lower unit drive problem (wrong speed)C040 Suction fan not turningC200 CoronaC400 Exposure lamp won’t turn onC401 Exposure lamp won’t turn offC500 Low fuser temperature at warm upC510 Low fuser temperature after warm upC520 High fuser temperatureC522 Fuser thermistorC600 Scan motor driveC610 Lens motorC900 Third cassette lift problemC910 Second set cassette lift problemC920 Top cassette lift problemC950 Bottom cassette lift problemC9C0 C-204 problem

Cb Sorter problemCE00 Duplex problemCE01 Main erase lamp did not lightCE20 Blanking lamp problemCF00 Original detection problemCF10 Auto exposure sensor problemCF30 Auto toner detection problem



C0 DriveC0 DriveC1 Scan or lensC1 Scan or lensC2 CoronasC2 CoronasC3 Erase lampC3 Erase lampC4 Exposure lampC4 Exposure lampC5 FuserC5 FuserC6 Lens motorC6 Lens motorCb SorterCb SorterCC Data controllerCC Data controller



C0 Main motor or drum motorC2 CoronaC3 Erase lampC4 Exposure lampC5 Fuser; low temperatureC6 Lens or scanC7 Thermistor open or low temperatureC8 High temperatureC9 Paper tray lift motor problemCA Triple paper stackerCb SorterCC Data controllerCd DuplexCE Blank lamps

J0-J9 Jams



C0 Drive problemC10 Fuser cleaner web is finishedC11 Charge wire automatic cleaner problemC2 Corona problemC3 Main erase lamp problemC4 Exposure lamp problemC5 Fuser problem. Low temperatureC6 Optics problem. Scan, reduction/enlargement etcC7 Fuser thermistor or low temperatureC8 High fuser temperatureC9 Paper cassette lift motorCA Optional paper feed unitCB Duplex problem (careful not to confuse CB & C8)Cb Sorter or finisher problemCC Circuit board problemCd Duplex problemCE Border erase lamp problem



C0 Main motor or drum motorC2 CoronaC3 Erase lampC4 Exposure lampC5 Fuser; low temperatureC6 Lens or scanC7 Thermistor open or low temperatureC8 High temperatureC9 Paper tray lift motor problemCA Triple paper stackerCb SorterCC Data controllerCd DuplexCE Blank lamps

J0-J9 Jams


Minolta EP50Code Description

C1 ScanC1 ScanC2 Transfer coronaC2 Transfer coronaC5 Fuser temperatureC5 Fuser temperatureE TonerE TonerJ JamJ Jam


Mita 1001Mita 111Mita 111CMita 113Mita 114Mita 1205Mita 1256Mita 1257Mita 1355Mita 1415Mita 142REMita 1435Mita 1455Mita 152ZMita 1560Mita 1605Mita 1655Mita 1656Mita 1685

Mita 1755Mita 1785Mita 1856Mita 2055Mita 2105Mita 211Mita 213Mita 213REMita 2254Mita 2255Mita 2285Mita 2355Mita 2555Mita 2585Mita 3055Mita 3060Mita 312Mita 312REMita 313ZMita 313ZDMita 3285Mita 3555Mita 3585Mita 3755Mita 3785Mita 4056Mita 4085Mita 4086Mita 4090Mita 412Mita 412REMita 4555Mita 4585Mita 4655Mita 4685Mita 513ZMita 5555Mita 5585Mita 5685Mita 6090Mita 7085


Mita 1001Code Description

C1 Paper feed problemC1 Paper feedC3 Scanner problemC3 ScannerC6 Heat problemC6 HeatPF C6 more than 6 times



C1 DriveC5 Charge coronaC6 Transfer/separator coronaC7 HeatOP Toner hopper lidC1 DriveC5 Charge coronaC6 Transfer/separator coronaC7 HeatOP Toner hopper lid


Mita 111CCode Description

C1 DriveC5 Charge coronaC6 Transfer/separator coronaC7 HeatOP Toner hopper lid



C1 DriveC1 DriveC5 Charge coronaC5 Charge coronaC6 Transfer/separator coronaC6 Transfer/separator coronaC7 HeatC7 HeatOP Toner hopper lidOP Toner hopper lid



C2 Main driveC2 Main DriveC3 ScanC3 ScanC5 CoronaC5 CoronaC6 HeatC6 Heat



C3 ScanC6 Fuser



AP CC50. Toner being mixedC01 Memory problem. Main board or simulation 70 requiredC02 EEPROM or main boardC21 Drive problem (CC50/1256)C30 ScanC40 Lens driveC61 Fuser problem. No heat or open circuitC63 Fuser thermistor openC64 Fuser thermistor. Short or high fuser temperatureC72 1256 drum thermistor openC73 1256 drum thermistor shortedC74 CC50/1256 Developer unit fuse. May have to replace developer unit. Problem at setupC74 1257 Developer thermistorC75 CC50/1256 Drum unit switch problem or drum setup problemC75 1257 developer thermistorC76 May not apply to CC50 or 1256, except if metric. Waste toner full. Reset with simulation 78.J01 Feed jamJ02 Drum or fuser area jamJ03 JamOF 1256 drum & developer units must be replacedOP Front door open

PE/PF No paper, no paper feed problemU1 Total counter

Ub CC50. Old developer unit and new drum. Can be reset by replacing the fuse, or by turning the drumone full revolution

UcCC50. New developer unit and old drum. On rear of drum is drum lock. Inside the opening is a whiteplastic that snaps down after the unit is installed. Remove this rear cover and snap the white plasticblocker back up.

UF Toner or developer not installed properly



AP Toner being mixedC01 Memory problem. Main board or simulation 70 requiredC02 EEPROM or main boardC21 Drive problemC30 Scan, motor, switchC40 Lens driveC61 Fuser problem. No heat or open circuitC63 Fuser thermistor openC64 Fuser thermistor openC72 Drum thermistor open. Blank lampsC73 Drum thermistor shortedC74 Developer thermistorC75 Drum unit switch problem or drum setup problemC76 Waste toner full, reset with simulation 78.J01 Feed jamJ02 Drum or fuser area jamJ03 JamOF Drum & developer units must be replaced (entire process unit)OP Front door open

PE/PF No paper or paper feed problemU1 Total counter

Ub Old developer unit and new drum. Might be upset by replacing the fuse, or by turning the drumthrough one full revolution

UcNew developer unit and old drum. On rear drum is a lock. Inside the opening is a white plastic thatsnaps down after the unit is installed. Remove this rear cover and snap the white plastic blocker backup

UF Toner or developer not installed properly. Bad toner sensor



C3 Scan problem

C6 Fuser problem. Temperature too low, too high, open thermistor. Heat lamp, thermofuse, thermistor,etc

PE Paper empty


Mita 142RECode Description

C1 DriveC2 OpticsC5 Main coronaC6 Transfer/separator coronaC7 Heat, thermistor, thermofuse



C01 Battery or main board. Simulation 70 might clearC30 Scan problemC31 Scan problemC32 Scan reverse problemC40 Lens motorC5 Lamp ProblemC61 Low fuser temperature. Heat lamp, thermofuse.C62 Low fuser temperatureC63 Fuser thermistorC64 High fuser temperature. Triac, pinched wireC73 Shorted DV unit thermistorPE Paper empty



C01 Battery or main board. Simulation 70 might clearC30 Scan problemC31 Scan problemC32 Scan reverse problemC40 Lens motorC61 Low fuser temperature. Heat lamp, thermofuse.C62 Low fuser temperatureC63 Fuser thermistorC64 High fuser temperature. Triac, pinched wireC73 Shorted DV unit thermistorPE Paper empty


Mita 152ZCode Description

C2 Drive sectionC2 Drive sectionC4 Lens unitC4 Lens unitC5 CoronaC5 CoronaC6 HeaterC6 Heater



C01 NVRAM problem.C20 Main drive problemC30 Scan problem. Scan sensors, scan motor, belt tension, cable tension, etcC40 Lens motor problem, lens sensor motorC50 Corona problem: Broken wire, shorted blocks, bad corona, high voltage transformer

C61 Low fuser temperature. Problem with heat lamp, connections, thermal switch, thermistor or mainboard

C63 Open fuser thermistorC64 Shorted fuser thermistorC72 Open drum thermistorC73 Shorted drum thermistorC74 Open external thermistorC75 Shorted external thermistorC90 Communication problem between copier and ADFJ30 Jam in registration areaJ40 Jam inside machine or fuserJ50 Exit jam or fuser jamPF Paper feed



C01 MemoryC20 DriveC30 ScanC31 Scan return*C32 Scan motor*C33 Scan motor brake*C40 Lens motor or mirror motor*C50 Charge coronaC51 T/S coronaC60 High temperatureC61 Fuser thermistorC62 No warm upC63 Fuser temperature dropsC70 Drum thermistor shortC71 Drum thermistor open



C2 Drive sectionC4 Lens unitC5 CoronaC6 Heater



AP Toner is mixing

C01 Memory loss. Use simulation 70 to try and repair. Otherwise must replace mainboard

C21 Main drive problemC31 Scan problemC41 Lens problemC42 Mirror motor problemC51 Charge corona problemC52 Transfer corona problemC61 Low fuser temperature. Lamp, thermofuse, connections, etc.C63 Fuser thermistorC64 Fuser thermistor shortC72 Drum thermistorC73 Drum thermistor short

LED(orange) Paper feed motor problem, or sensorLED(orange,flashing) ADF interlock

LED(red) ADF open sensorOP Front door open of optional cassette is openU1 Key counter



C2 Drive problemC3 Scan problemC4 Lens problemC5 CoronasC6 Heater problem or only 1 of the 2 front door interlocks switches is actuatedCO Main board problem Run simulation 90. Try power off/on



AP Toner is feedingC01 Backup memory problem.C03 Communication problem between main board and scan drive boardC05 Ground problem having to do with main board and power relay. Possible shortC07 Operation panel thermistor is shorted. Scan motorC21 Main drive problemC22 Side to side registration motor problem in duplex unitC23 Desk drive motor drive problemC24 Paper deck paper conveying motorC31 Scan problem. Scan sensors, scan motor, scan motor drive board, belt tension, cable tension.C41 Lens motor problemC42 Scan mirror problemC51 Charge corona problemC52 Transfer/separator corona problemC61 Low fuser temperatureC63 Open fuser thermistorC64 Shorted drum thermistorC72 Open drum thermistorC73 Shorted drum thermistorC81 Sorter/stapler feed motor drive problemC82 Sorter/stapler bin shift motor problemC83 Sorter/stapler guide bar motor or guide bar motor sensorC84 Sorter/stapler slide motor problem or sensor problemC91 RADF original feed motor drive problem; motor, pulse sensor, etcC92 RADF belt drive motor drive problem; motor pulse sensor, RADF main boardC93 RADF loop motor problem. Loop motor, pulse sensor or RADF main board.OP Cover or door openPF Paper feedU1 Key counter missing



AF Original on document feeder placed wrongC00 Battery problem or main boardC01 Battery problem or main boardC2 Drive problemC20 Drive problemC21 Duplex side to side registrationC3 ScanC4 Lens motorC40 Lens motorC41 Mirror motorC5 CoronasC6 Low fuser temperatureC60 High fuser temperatureC61 Loe fuser temperatureC7 DV unit shift problem; color unit dip switch; bad fuser thermofuseC70 DV unit shift problem; color unit dip switch; bad fuser thermofuseC71 DV unit shift problem; color unit dip switch; bad fuser thermofuseU1 Key counterUF Color unit out



C1 Paper feed problem (more than 6 times = PF)C2 DriveC2 DriveC2 DriveC3 ScanC3 ScanC3 ScanC3 Scanner problemC5 CoronaC5 CoronaC5 CoronaC6 Heat problemC6 FuserC6 FuserC6 FuserH0 Battery problemH0 BatterHO Battery problemU1 Key counterU1 Key counterU1 Key counter



C1 Scanner home problem/constant jamsC2 Motor, clock pulseC3 Scanner problemC4 Exposure lampC5 Blank lampC6 CoronasC7 HeaterC8 Heater



C1 Scanner home problem, constant jamsC2 Motor, clockpulseC3 Scanner problemsC4 Exposure lampC5 Blank lampC6 CoronasC7 HeaterC9 Lens motorCA SorterCB Document feederC1 Scanner home problem/constant jamsC2 Motor, clock pulseC3 Scanner problemC4 Exposure lampC5 Blank lampC6 CoronasC7 HeaterC8 Lens motorCA SorterCB Document feeder



C1 Scanner home problem/constant jamsC2 Motor, clock pulseC3 Scanner problemC4 Exposure lampC5 Blank lampC6 CoronasC7 HeaterC8 Lens motorCA SorterCB Document feeder



AP Toner is feedingC01 Backup memory problem.C03 Communication problem between main board and scan drive boardC05 Ground problem having to do with main board and power relay. Possible shortC07 Operation panel thermistor is shorted. Scan motorC21 Main drive problemC22 Side to side registration motor problem in duplex unitC23 Desk drive motor drive problemC24 Paper deck paper conveying motorC31 Scan problem. Scan sensors, scan motor, scan motor drive board, belt tension, cable tension.C41 Lens motor problemC42 Scan mirror problemC51 Charge corona problemC52 Transfer/separator corona problemC61 Low fuser temperatureC63 Open fuser thermistorC64 Shorted drum thermistorC72 Open drum thermistorC73 Shorted drum thermistorC81 Sorter/stapler feed motor drive problemC82 Sorter/stapler bin shift motor problemC83 Sorter/stapler guide bar motor or guide bar motor sensorC84 Sorter/stapler slide motor problem or sensor problemC91 RADF original feed motor drive problem; motor, pulse sensor, etcC92 RADF belt drive motor drive problem; motor pulse sensor, RADF main boardC93 RADF loop motor problem. Loop motor, pulse sensor or RADF main board.OP Cover or door openPF Paper feedU1 Key counter missing



C1 Back up batteryC2 Back up memoryC20 DriveC31 Scan (Reset by unplugging)C40 Lens motorC50 Charge coronaC51 T/S coronaC60 High fuser temp.C61 Heat problem or fuser switchesC62 Heat problemC63 Low temperatureC70 DV selectorCO1 Back up batteryCO2 Back up memoryCO5 Drum thermistor



C01 Memory loss, main board, etc. Do simulation 70.C03 Communication problem between main board and scan, or bad scan board or main board.C21 Main drive problemC22 Desk side to side registration motor problemC23 Desk drive problemC31 Scan problemC41 Lens problemC51 Charge corona problemC52 Transfer/separator corona problemC61 Fuser problem. SSRC63 Fuser thermistorC64 Fuser temperature too highC65 Fuser temperature too lowC71 Developer thermistorC72 Drum thermistor openC73 Drum thermistor shortOP Door openU1 Key counter



J020 Paper deck horizontal jamJ021 Paper deck horizontal jamJ022 Paper deck horizontal jamJ023 Converging section jamJ024 Multiple sheets in feed sectionJ025 Multiple sheets in vertical sectionJ026 Multiple sheets in duplexJ027 Multiple sheets before registrationJ030 Registration or transfer area jamJ040 Fuser jamJ050 Exit jamJ051 Feed shift jamJ060 Duplex jamJ070 No original fed by RADFJ071 RADF jamJ072 RADF belt area jamJ073 RADF loop section jamJ074 RADF exit jamJ080 Copier to sorter jamJ081 Sorter feed in jamJ082 Jam in non sort binJ083 Non sort exit jamJ084 Sorter conveyor jamJ085 Sorter exit jamJ090 Post sorter jamJ091 Stacker hand section jam



C1 Drive motorC2 Blanking/cleaning lampC3 Lens problemC4 Transfer/separator coronaC5 ScannerC6 Exposure lampC7 ThermistorC8 HeatC1 Drive motorC2 Cleaning lamp / blanking lampsC3 LensC4 Transfer/Separation coronaC5 ScannerC6 Exposure lampC7 ThermistorC8 Heat



C1 Drive motorC2 Cleaning lamp / blanking lampsC3 LensC4 Transfer/Separation coronaC5 ScannerC6 Exposure lampC7 ThermistorC8 Heat



C1 Scanner home problem, constant jamsC1 Scanner home problem/constant jamsC2 Motor, clockpulseC2 Motor, clock pulseC3 Scanner problemsC3 Scanner problemC4 Exposure lampC4 Exposure lampC5 Blank lampC5 Blank lampC6 CoronasC6 CoronasC7 HeaterC7 HeaterC9 Lens motorC9 Lens motorCA SorterCA SorterCB Document feederCB Document feederC1 Frequent paper jamsC1 Frequent paper jamsC2 Drive motor/clock pulseC2 Drive motor, clock pulseC30 Scanner problemC30 Scanner problemC31 Exposure lampC31 Exposure lampC4 Lens motorC4 Lens motorC50 Corona Trans./Sep.C50 Corona, transfer/separator


C51 Main coronaC51 Main CoronaC6 Heater problemC6 Heater problemC7 Blanking lampC7 Blanking lampC8 SorterC8 SorterC9 Document feederC9 Document feeder

Mita 313ZDCode Description

C1 Frequent paper jamsC1 Frequent paper jamsC2 Drive motor/clock pulseC2 Drive motor, clock pulseC30 Scanner problemC30 Scanner problemC31 Exposure lampC31 Exposure lampC4 Lens motorC4 Lens motorC50 Corona Trans./Sep.C50 Corona, transfer/separatorC51 Main coronaC51 Main CoronaC6 Heater problemC6 Heater problemC7 Blanking lampC7 Blanking lampC8 SorterC8 SorterC9 Document feederC9 Document feeder



30 Exposure lamp/XL thermofuse32 Exposure lamp stays onC1 Back up batteryC2 Back up memory

C20 DriveC31 Scan (Reset by unplugging)C40 Lens motorC50 Charge coronaC51 T/S coronaC60 High fuser tempC61 Heat prob./fuser switchC62 Heat problemC63 Low temperatureC70 DV selectorCO1 Back up batteryCO2 Back up memoryCO5 Drum thermistor



C01 Battery on main boardC02 Battery on main board. May be reset with simulation 70C05 Drum thermistor. May be reset with simulation 49C20 Drive problem (pulse sensor, broken gear, bind etc.)C21 Side registration motor or switch problem (duplex area?)C30 Exposure lamp problem or Auto exposure sensorC31 Scan problemC40 Lens motor problemC41 Mirror motor problemC50 Charge coronaC51 Transfer/separator coronaC60 High fuser temperature, or shorter thermistorC61 Open thermistorC62 Open heater lamp. Not sure if this code would light for open thermosfuse or low heat



C01 Battery problem. Try simulation 70C02 Battery problem. Try simulation 70C03 Serial communication (main board)C05 Drum thermistorC20 Drive problemC21 Side to side switch in duplex unitC22 Suction fanC30 Exposure lampC31 Scan driveC40 Lens driveC41 Mirror driveC50 Charge coronaC51 Transfer/separator coronaC60 High fuser temperatureC61 Open fuser thermistorC62 Low fuser temperature



C01 Memory problem. Use simulation 70C03 Communication problem between main board and scan boardC05 Auxiliary CPU ROM on main boardC21 Main drive problemC22 Duplex side to side registration motor problemC23 Desk drive problemC24 Suction motorC31 Scan problemC41 Lens problemC51 Charge corona shortC52 Transfer/separator corona shortC61 Fuser problem. Low temperature or open circuitC63 Fuser problem. ThermistorC64 Fuser problem. High temperatureC65 Fuser problem. Low temperature or open circuitC72 Drum thermistor openC73 Drum thermistor shortedC74 Developer unit thermistor openC81 Sorter paper feed motorC82 Sorter bin motorC83 Stapler jamC84 Sort bin problemC85 Sorter table motorC86 Sorter bin slide motorC87 Sorter paperweight motorC88 Sorter jogger motorC89 Punch jamC91 RADF feed motorC92 RADF transport motorC93 RADF loop motorC94 RADF motor running too fastC95 RADF loop motor running too fast



C2 DriveC30 ScanC31 Exposure lampC4 Lens motorC50 T/S coronaC51 Charge coronaC60 ThermistorC61 HeaterC7 Blank lampC8 Sorter



C01 Memory problem. Use simulation 70C03 Communication problem between main board and scan boardC05 Auxiliary CPU ROM on main boardC21 Main drive problemC22 Duplex side to side registration motor problemC23 Desk drive problemC24 Suction motorC31 Scan problemC41 Lens problemC51 Charge corona shortC52 Transfer/separator corona shortC61 Fuser problem. Low temperature or open circuitC63 Fuser problem. ThermistorC64 Fuser problem. High temperatureC65 Fuser problem. Low temperature or open circuitC72 Drum thermistor openC73 Drum thermistor shortedC74 Developer unit thermistor openC81 Sorter paper feed motorC82 Sorter bin motorC83 Stapler jamC84 Sort bin problemC85 Sorter table motorC86 Sorter bin slide motorC87 Sorter paperweight motorC88 Sorter jogger motorC89 Punch jamC91 RADF feed motorC92 RADF transport motorC93 RADF loop motorC94 RADF motor running too fastC95 RADF loop motor running too fast



J020 Paper deck horizontal jamJ021 Paper deck horizontal jamJ022 Paper deck horizontal jamJ023 Converging section jamJ024 Multiple sheets in feed sectionJ025 Multiple sheets in vertical sectionJ026 Multiple sheets in duplexJ027 Multiple sheets before registrationJ030 Registration or transfer area jamJ040 Fuser jamJ050 Exit jamJ060 Duplex jamJ070 No original fed by RADFJ071 RADF jamJ072 RADF belt area jamJ073 RADF loop section jamJ074 RADF exit jamJ080 Copier to sorter jamJ081 Sorter feed in jamJ082 Jam in non sort binJ083 Non sort exit jamJ084 Sorter conveyor jamJ085 Sorter exit jamJ090 Post sorter jamJ091 Stacker hand section jam



C1 Drive motorC2 Blanking/cleaning lampC3 Lens problemC4 Transfer/separator coronaC5 ScannerC6 Exposure lampC7 ThermistorC8 HeatC1 Drive motorC2 Cleaning lamp / blanking lampsC3 LensC4 Transfer/Separation coronaC5 ScannerC6 Exposure lampC7 ThermistorC8 Heat



C1 Drive motorC2 Cleaning lamp / blanking lampsC3 LensC4 Transfer/Separation coronaC5 ScannerC6 Exposure lampC7 ThermistorC8 Heat



C01 BatteryC02 MemoryC03 Main board or eject boardC05 Drum thermistorC20 DriveC21 Duplex side to side registration motor/switchesC30 Exposure lamp/thermofuseC31 ScanC40 Lens motorC41 Mirror motorC50 Charge coronaC51 Transfer/separatorC60 High fuser temperatureC61 Fuser thermistorC62 Low temperature



C01 Battery problem. Try simulation 70C01 Backup battery problem--With the main switch on, the back up battery voltage is lower than 2.8V.C02 Backup memory problem--Backup memory is faulty.C02 Battery problem. Try simulation 70C03 Serial communication (main board)

C03 Serial communication problem--Less than 10 serial data signals are input into and output from themain PCB every 50ms.

C05 Drum thermistor problem--The drum thermistor output voltage is out of the range between 0.3 and4.7V

C05 Drum thermistor

C20 Drive problem--More than 20 clock pulses are not input to the main PCB within 1 s after the drivemotor has turned on.

C20 Drive problemC21 Side to side switch in duplex unit

C21 Side registration motor problem--The side registration switch fails to turn on within 8 s after the mainswitch has turned on.

C22 Suction fanC22 Paper conveying section fan motor problem--CN1-5 on the BM detection PCB remains high.C30 Exposure lamp

C30 Broken halogen lamp wire--The AE sensor output does not exceed 4 V within 300 ms after the HLREMOTE signal has applied to the AVR/Output PCB.

C31 Scan driveC40 Lens drive

C40 Lens motor problem--The lens home position switch fails to turn on within 8 s after the main switchhas turned on.

C41 Mirror motor problem--The mirror home position switch fails to turn on within 8 s after the main switchhas turned on.

C41 Mirror driveC50 Main high voltage problem.C50 Charge coronaC51 Transfer, separation high voltage problem.C51 Transfer/separator coronaC60 High fuser temperature

C60 Abnormally high temperature in the fixing section--The fixing unit thermistor output voltage remainsless than 0.5 V for longer than 1 s, indicating the fixing temperature rises above 536F.


C61 Open fuser thermistor

C61 Broken fixing unit thermistor wire--The fixing unit thermistor wire--The fixing unit thermistor outputvoltage exceeds 4.9 V.

C62 Broken fixing unit heater wire--Fixing temperature does not reach 329 F within 4 minutes after thepower relay has turned on.

C62 Low fuser temperature


C01 Toner sensorC02 Drum heaterC03 Drum heaterC04 Toner sensorC05 Data transferC06 Board problemC07 Board problemC21 Drive motor/clock pulseC22 PF motor/clock pulseC31 Exposure lamp stays offC32 Exposure lamp stays onC35 Serve motor board/scan motorC36 Serve motor/clock pulseC37 Scan driveC41 Lens motorC51 Charge coronaC52 Transfer/sep/coronaC53 Bias below 125VDCC55 Drum potentialC56 Drum potentialC58 Drum potentialC61 Heater M offC62 Heater M onC63 Heater S offC64 Heater S onC65 ThermistorC66 ThermistorC71 Blank lamp/cleaning lamp



C05 Communication problem between main boardsC06 Battery/memory problemC21 Main motor driveC22 Duplex motor driveC23 Paper feed motor driveC24 Duplex motor driveC25 Paper feed motor driveC31 Open exposure lampC32 Exposure lamp stays onC35 Scan motor or scan motor board or fuserC37 Scan sensor not actuated or not deactuated at proper timeC41 Lens motorC51 Charge coronaC52 Transfer/separator coronaC53 Bias is less then 100 voltsC55 Drum surface voltage is too highC56 Drum surface voltage is too lowC61 Fuser lamp closest to exit end stays offC62 Fuser lamp closest to drum stays offC63 Fuser lamp(s) stays onC65 High fuser temperatureC66 Open fuser thermistorC71 Blank lamp problemC72 Drum thermistor shortedC73 Drum thermistor openC74 High DV unit temperature or shorted DV thermistorC75 Open DV thermistor



C05 Circuit board problemC06 Battery problem. Try simulation 79C07 Ram problemC21 Drive problem-upper sectionC22 Drive problem-lower sectionC23 Paper feed motorC24 Duplex side registration sensor (jogger) or motorC25 Large capacity cassetteC26 Fuser motorC31 Open exposure lampC32 Exposure lamp won�t shut offC35 Scan motor scan boardC41 Lens motorC51 Charge coronaC52 Transfer/separator coronaC53 Bias problemC54 Drum potential sensorC55 Drum potential sensorC56 Drum potential sensor or no chargeC62 Fuser problem. Low heat. Lamp (there are 2) or thermofuseC63 Fuser lamps won’t shut offC65 High fuser temperature or shorted fuser thermistorC66 Open fuser thermistorC71 Blank lamp problemC72 Shorted drum thermistorC73 Shorted DV unit thermistorC74 Shorted DV unit thermistorC75 Open DV unit thermistor



C010 Backup memory problem--The specified data was not written into NVRAM.

C030 Serial communication problem (main PCB problem)--Communication procedure fails to completewithin 200 ms in any block. Nine consecutive reception errors occur in one block.

C031 Serial communication problem (operation unit PCB problem)--Communication procedure fails tocomplete within 200 ms in any block. Nine consecutive reception errors occur in one block.

C032 Serial communication problem (servo motor PCB problem)--serial communication between the mainPCB and the servo motor PCB fails five times consecutively.

C033 Serial communication problem (RDH main PCB problem)--Serial communication between the copiermain PCB and the RDH main PCB fails five times consecutively.

C110Halogen lamp problem--While the scanner motor rotates in forward direction because of the lamp onsignal, the HLISENS input signal fails to go low. The HLISENS input signal fails to go low duringexposure correction.

C210 Paper conveying motor problem--No encoder signal is received 250 ms after the paper conveyingmotor on signal has been emitted.

C220 Side registration motor problem--The side registration home position switch fails to turn on within 5 safter the main switch has been turned on.

C230 Fewer than five pulses are generated by the drum motor encoder in 1 s after the drum motor onsignal has been emitted.

C240 Paper deck motor problem--The paper deck level switch or the home position switch fails to turn onwithin 20 s after the paper deck motor on signal has been emitted.

C250 Upper drawer motor problem--The upper drawer level switch or the position switch fails to turn onwithin 8 s

C251 Middle drawer motor problem--The middle drawer level switch or the position switch fails to turn onwithin 8 s after the middle drawer motor on signal has been emitted.

C252 Lower drawer motor problem--The lower drawer level switch or the position switch fails to turn onwithin 8 s after the middle drawer motor on signal has been emitted.

C310 Scanner motor problem (main PCB problem)--The home position switch fails to turn on within 4 safter the scanner motor reverse signal has been emitted.

C311 Scanner motor problem (servo motor PCB problem)--No signal is generated by the encoder 20msafter the scanner motor reverse signal has been emitted.

C312 Scanner motor problem3523 or more SM forward pulses are received after the scanner motor hasstarted to rotate forward. The scanner motor speed exceeds the specified level.

C313 The home position switch fails to turn on within 4 s after the SM HP signal has gone low.

C314Servo motor CPU problem--With the scanner motor forward signal on, the average motor speedexceeds 900 mm/s in any 60 ms (excluding the first 20 ms after the signal is emitted;or with thescanner motor reverse signal on, the average motor speed exceeds 1600 mm/s in any 60 msexcluding the first 60 ms after the signal is emitted.

C410 Lens motor problem--The lens home position switch fails to turn on within 12 s after the lens motorhome signal has been emitted.


C510 Main high voltage problem--The short detection signal is generated by the main charger high-voltagePCB for 5 s.

C520 Transfer high voltage problem--The transfer high voltage short detection signal is generated by thetransfer charger high-voltage PCB for 5 s.

C521 Separation high-voltage problem--The separation high voltage short detection signal is generated bythe transfer charger high-voltage PCB for 5 s.

C530 Pre-transfer high-voltage problem--The pre-transfer short detection signal is generated by thepretransfer charger high-voltage PCB for 5 s.

C540 Bias problem-The short detection signal is generated by the bias PCB for 5 s.

C550 Potential sensor problem--During initial potential sensor calibration, the difference between thesensor outputs when 500 V and 300 V are applied to the drum is zero or negative.

C560 Potential adjustment problem: max level--During initial potential settling, the drum potential cannot beset to the specified level by increasing the primary main charger control signal to its maximum.

C561 Potential adjustment problem: min. level--During initial potential setting, the drum potential cannot beset to the specified level by reducing the primary admin charger control signal to its minimum.

C570 Exposure adjustment problem: max level--

C571 Exposure adjustment problem: min level--During initial light intensity correction, the potential sensoroutput cannot be set to the specified level even with the halogen lamp control signal at min.

C610 Fixing unit heater M wire broken--No heater check signal is generated by the noise filter PCB 800 msafter the fixing unit heater S off signal and the fixing unit heater M on signal have been emitted.

C611 Fixing unit heater S wire broken--No heater check signal is generated by the noise filter PCB 800 msafter the fixing unit heater M off signal and the fixing unit heater S on signal have been emitted.

C620 Fixing unit heats failing to turn off--The heater check signal continues to be generated by the noisefilter PCB 320 ms after the fixing unit heater M and S off signals have been emitted.

C630 Fixing unit thermistor wire broken--The data generated by the fixing unit thermistor remains at F1H orabove for longer than two minutes while fixing unit heaters M and S are on.

C640 Fixing unit thermistor wire shorted/abnormally high temperature detected--Data from the fixing unitthermistor remains at 45H or less for 160 ms or longer.

C641 Fixing unit thermistor abnormally low temperature detected--The signal from the fixing unit thermistorregisters 100C or lower during standby or a copying cycle after secondary stabilization.

C710 Toner sensor problem--Data from the toner sensor remains at 14H or less, or F0H or above for 320ms.

C720 Drum thermistor wire broken--The signal from the drum thermistor remains high for 5 s.

C730 Drum thermistor shorted/abnormally high temperature detected--The signal from the drum thermistorremains low for 5 s.

C731 Drum thermistor abnormally low temperature detected--The drum heater remains on at 100% outputfor 17 minutes with the safety switches on.

C740 Internal temperature thermistor broken--Data from the internal temperature thermistor remains at0CH or less for 320 ms.

C741External temperature thermistor problem--Data from the external temperature thermistor remains atF0H or above (too low a temperature or broken wire) or at 33H or less (too high a temperature orshorted wire) for 320 ms.

C750Developing unit thermistor problem--Data from the developing unit thermistor remains at F0H orabove (too low a temperature or broken wire) or at 33H or less (too high a temperature or shortedwire) for 320 ms.

C760Toner cartridge shutter problem--The shutter home position switch fails to turn off within 10 s after thetoner cartridge a shutter mode on signal has been emitted. The shutter home position switch fails toturn on within 40 s after it has turned off.

C761 Toner cartridge loading problem--The TCPSW1 or TCPSW2 signal falls to be input within 40 s afterthe toner cartridge loading motor on signal has been emitted.

C762 Toner hopper problem--No signal is input from the toner level detection switch after automatic tonerreplenishing is completed.

C810 Sorter feed motor problem--A feed motor problem--A feed motor jam is detected (with thestapler-sorter attached). The feed motor current exceeds 2 A for 50 ms (with the sorter attached).

C811 Sorter feed motor circuit problem--No feed motor index signal is detected for 30 ms (with the sorterattached).

C820Sorter bin drive motor problem--The sorter bin unit fails to return to the home position duringinitialization (with the stapler-sorter attached). The sorter shift motor current exceeds 1.2 A for 50 ms(with the sorter attached).

C821 Sorter shift motor PCB problem (sorter)--No encoder signal is detected from the sorter shift motor for50 ms.

C830 Sorter table motor problem (stapler-sorter)--The sorters stapler table fails to return to the homeposition during initialization.

C831Sorter bin side motor problem (stapler-sorter)--The bin fails to return to the sliding home positionduring initialization. The bin fails to move to the stapling/punching position. The bin fails to return tothe sliding home position.

C832Sorter paper weight motor problem (stapler-sorter)--The sorter paper weight fails to return to thehome position during initialization. The sorter paper weight fails to move to the operating positionwhen it should. The sorter paper weight fails to return to the home position after releasing the paper.

C833 Sorter jog motor problem--The jog unit fails to return to the home position during initialization. The jobunit fails to move to the standby position when paper is fed.

C840 Sorter bin upper limit detected (stapler-sorter)--The bin upper limit sensor turns on while the sorter bindrive motor drives.

C841 Sorter bin unit lower limit detected (stapler-sorter)--The bin unit lower limit sensor turns on while thesorter bin drive motor drives.

C850 Sorter punch jam (stapler-sorter)--The punch fails to return to the home position during initialization.The punch fails to return to the home position during operation.

C851Sorter stapler jam--The stapler fails to return to the home position during initialization. The staplerfails to return to the home position during operation. The stapler motor current exceeds 5 A for 30 ms(with the sorter).

C852Sorter stapler motor problem--A block signal fails to be input from the home sensor within 100 msafter the stapler motor has turned on. Home signal fails to be input within 250 ms after the blocksignal has been emitted.

C860Sorter shutter motor problem (auto stacker)--The sorter shutter fails to close during initialization. Thesorter shutter fails to close during initialization. The sorter shutter fails to open during operation. Thesorter shutter fails to close during operation.

C861Hand table motor problem (auto stacker)--The hand table fails to return to the home position duringinitialization. The hand table fails to return to the home position during initialization. The hand tablefails to move to the standby position during operation. The hand unit fails to move to the standbyposition during operation. The hand unit fails to return to the home position for paper ejection.

C862

Hand unit drive motor problem (auto stacker)--The hand unit fails to return to the home positionduring initialization. The hand table fails to return to the home position during initialization. The handtable fails to move to the standby position during operation. The hand unit fails to move to thestandby position during operation. The hand unit fails to return to the home position for paperejection.

C863 Stapler-sorter-stacker communication problem--An error occurs during serial communication betweenthe stapler-sorter and the auto-stacker.

C910 RDH original feed motor problem--No pulse is generated by the pulse sensor for 800 ms or longerwhile the RDH original feed motor is rotating.

C920RDH original conveying motor problem--No pulses are generated by the pulse sensor for 800 ms orlonger while the RDH original conveying motor is rotating. No pulses are generated by the pulsesensor for 800 ms or longer while the RDH original conveying motor is rotating.

C930 RDH original eject motor problem--No pulse is generated by the pulse sensor for 800 ms or longerwhile the RDH original eject motor is rotating.

C940RDH original transfer motor problem--If the original transfer plate home position switch fails to turn onduring the 2.5 s when the original transfer motor reverses for 2.5 s, which is repeated twice. Thehome position switch does not turn on after this process.

C950 RDH original jogging motor problem--If the RDH original jogging guide home position switch fails toturn off 1 s or longer after the original jogging motor has turned on.


C05 Circuit board problemC06 Battery problem. Try simulation 79C07 Ram problemC21 Drive problem-upper sectionC22 Drive problem-lower sectionC23 Paper feed motorC24 Duplex side registration sensor (jogger) or motorC25 Large capacity cassetteC26 Fuser motorC31 Open exposure lampC32 Exposure lamp won�t shut offC35 Scan motor scan boardC41 Lens motorC51 Charge coronaC52 Transfer/separator coronaC53 Bias problemC54 Drum potential sensorC55 Drum potential sensorC56 Drum potential sensor or no chargeC62 Fuser problem. Low heat. Lamp (there are 2) or thermofuseC63 Fuser lamps won’t shut offC65 High fuser temperature or shorted fuser thermistorC66 Open fuser thermistorC71 Blank lamp problemC72 Shorted drum thermistorC73 Shorted DV unit thermistorC74 Shorted DV unit thermistorC75 Open DV unit thermistor


Panasonic 1300Panasonic 1307Panasonic 1310RPanasonic 1510Panasonic 1520Panasonic 1530Panasonic 1540Panasonic 1570Panasonic 1670Panasonic 1680Panasonic 1780Panasonic 2080Panasonic 2230Panasonic 2520Panasonic 2625Panasonic 2670Panasonic 2680Panasonic 3007Panasonic 3010R

Panasonic 3030Panasonic 3037Panasonic 3040Panasonic 3270Panasonic 3280Panasonic 4080Panasonic 4080S1Panasonic 4080S2Panasonic 4520Panasonic 5060Panasonic 7113Panasonic 7713Panasonic 7715Panasonic 7718Panasonic 7722Panasonic 7728Panasonic 7735Panasonic 7742Panasonic 7750


Panasonic 1300Code Description

E0 Fuser problemE0 FuserE1 DriveE1 DriveE2 Scanner not homeE2 Scanner not homeE3 Paper feedE3 Paper feedE5 Forward scanE5 Forward scanE6 TimingE6 TimingE7 Paper transportE7 Paper transportE8 Drum initializingE8 Drum installation



E00 Low fuser temperatureE01 No 24VDCE02 No 10VDCE03 Charge coronaE04 Trans/separator coronaE05 Scan/scan homeE06 Optics lens sensorE07 Copy ratio solenoidE08 AE out of specsE09 Logic problemE10 Scan speedE11 Main boardE13 SorterE16 DriveE17 Lens focus rankE25 24v problem in duplex unitE27 Duplex width sensorE28 Duplex length sensorE29 Duplex paper sensorU0 Key counterU4 SorterU5 DuplexU6 Exit cover openU7 Duplex coverU9 Duplex or overlay selected with wrong paper size


Panasonic 1310RCode Description

C10 Key counterE0 Fuser problemE0 FuserE0 FuserE1 DriveE1 DriveE2 Scanner not homeE2 Scanner not homeE3 Paper feedE3 Paper feedE5 Forward scanE5 Forward scanE6 TimingE6 TimingE7 Paper transportE7 Paper transportE8 Drum initializingE8 Drum installationJ1 JamU1 Door



C10 Key counterC10 Key counterE0 FuserE0 FuserE1 24V problemE1 24VE1 24V problemE2 Charge coronaE2 Charge coronaE2 Charge coronaE3 Transfer/Separator coronaE3 Trans/sep coronaE3 Trans/sep coronaE4 OpticsE4 OpticsE4 OpticsE5 DV motorE5 DV motorE5 DV motorE6 Discharge lampsE6 Discharge lampsE6 Discharge lampsE7 10V problemE7 10vE7 10V problemE8 Red./Enl. ProblemE8 Red./Enl. ProblemE8 Reduction/EnlargementJ1 JamJ1 jamU1 DoorU1 Door



E00 Low fuser temperatureE00 Low fuser temperatureE01 No 24VDCE01 No 24VDCE02 No 10VDCE03 Charge coronaE03 Charge coronaE04 Trans./Sep. coronaE04 Trans/separator coronaE05 Scan/Scan homeE05 Scan/scan homeE06 Optics lens sensorE06 Optics lens sensorE07 Copy ratio solenoidE07 Copy ratio solenoidE08 AE out of specsE08 AE out of specsE09 Logic problemE09 Logic problemE10 Scan speedE10 Scan speedE11 BBU boardE11 Main boardE13 SorterE13 SorterE16 DriveE16 DriveE17 Lens focus rankE17 Lens focus rankE25 24v problem in duplex unitE27 Duplex width sensorE28 Duplex length sensor


E29 Duplex paper sensorU0 Key counterU0 Key counterU4 SorterU4 SorterU5 DuplexU6 Exit cover openU7 Duplex coverU9 Duplex or overlay selected with wrong paper size


E1 OpticsE1-01 Scan motor locked. Sensor problem. Motor slow. Main board problemE1-02 Lens motor locked. Lens sensor. SSR. Main boardE1-03 Scan problem. Slow scanE1-04 Lens rank is wrong. Lens problemE3-01 Toner bottle motor problemE3-03 Toner level sensor problemE3-06 Charge corona power supply or coronaE3-07 Transfer/separator corona powerE4-01 Low fuser temperatureE5-01 24 volt problemE5-02 10 volt problemE5-04 RAM problemE5-05 Main board problemE5-06 Zero cross or low voltage power supplyE7-01 Sorter problem



E1-01 Scan home problemE1-20 Lens problemE1-21 Mirror driveE1-23 F8 C02 must be reprogrammedE1-32 Auto original density sensorE1-40 Optics cooling fan provblemE2-02 Optional cass. Lift plate/motor upper bayE2-03 Optional cass. Lift plate/motor middle bayE2-04 Optional cass. Lift plate/motor lower bayE2-05 Optional cassette switches not actuatingE2-10 Optional cassette paper feed motorE3-01 Toner bottle not rotatingE3-03 Toner density sensor problemE3-10 Charge or transfer coronaE3-11 Separator coronaE3-20 Main motor drive problemE3-21 Dust collecting fanE3-30 Discharge lampE3-40 Density sensor problemE3-41 Temp. and humidity sensorE4-01 Fuser temperature too lowE4-10 Fuser cooling motorE4-11 Fuser cooling motorE5-01 24 volt problemE5-04 10 volt problemE5-21 ADF/Copier signal problemE5-22 SorterE5-23 LCD problemE5-24 Duplex boardE5-30 Control panel problemE5-40 IC4 on main board. Possible sorter probE5-41 Registration timing circuit


E6-01 24 volt problemE6-02 Lift motor problemE6-03 Paper length home position sensorE6-04 Paper width home position sensorE6-05 Paper path sensorE6-06 Duplex/machine communicationE7-01 Sorter binsE7-03 Optional unit transfer motorE7-06 Stapler motorE7-07 Stapler guide bar motorE7-10 ADF motor driveE7-11 ADF sensor outputs

Of Overfull collator or wrong total selected when using collatorU1 Front door

U10 ADFU11 Sorter problemU12 Stapler problemU13 Stapler problemU14 Waste toner bottle fullU4 Sorter interlockU5 Duplex unit problemU6 Paper feedconsole interlockUO Key counter


E1 Optics problemsE101 Scan problemE120 Lens problemE121 Mirror drive problemE123 Mistake when adjusting original registrationE132 Auto density problemE2 Paper feed problems

E202 Upper lifting plate of optical cassetteE203 Middle lifting plate of optical cassetteE204 Lower lifting plate of optical cassetteE205 LCT lifting plateE210 Drawer feed motor or console motorE301 Toner bottle rotation problemE303 Toner sensor problemE310 Charge or transfer corona problemsE311 Separator coronaE320 Main drive problemE330 Discharge lampE340 Exposure density sensor problemE341 Temperature & humidity sensor problemE4 Fuser problems

E401 Low temperature. Lamp, thermofuse.E410 Fuser fanE411 Fuser fanE5 Electrical problems

E501 Shorted (+)24 voltsE504 Shorted (+)10 voltsE521 Communication problem between machine and ADFE522 Communication problem between machine and sorterE524 Duplex unitE541 Registration timing problemE6 Duplex problems


E601 24 volt problemE602 Lift motorE603 Paper length home sensorE604 Paper width home sensorE605 Paper detect sensorE606 Communication problem between copierE7 Optional equipment problems

E701 Sorter bin travelE703 Sorter belt motorE706 1780/2680. Stapler motorE707 1780/2680. Stapler guide motor barE710 ADF belt drive problem or original feed motor problemE711 ADF registration sensor, or exit reverse sensor

oF Problem with sorter bins; too many copies, wrong number of binsU0 Key counter or total counter problemU1 Front door interlock

U10 ADF problemU11 Sorter problemU12 Sorter and stapler problemU13 Toner emptyU14 Toner waste bottle fullU15 Bypass problemU4 Sorter or sorter interlockU5 Duplex problem or duplex interlockU6 System console or drawer interlock


E1 OpticsE3 Developer unit/toner hopperE4 Fuser setting procedureE5 24volt or 10volt errorU0 Key counter or departmental counter not inU1 Front doorU4 Sorter



E00 No warm upE00 FuserE01 Toner hopperE01 Toner hopperE02 Toner solenoidE03 Discharge lampE03 Discharge lampE04 Charge coronaE04 Charge coronaE05 Transfer/Separator coronaE05 Trans/sep coronaE06 Optics motorE06 Optics motorE07 DV motorE07 DV motorE08 Timing roller sensorE08 Timing rollerE09 End of scanE09 End of scanE10 Brake sensorE10 Brake sensorE11 Optics homeE11 Home sensorE12 Home sensorE12 Home sensorE13 Scan sensorE13 Scan sensorE14 Brake sensorE14 Brake sensorE15 Home sensorE16 Copy ratioE16 Copy ratio


E17 Copy ratioE17 Copy ratioE18 Copy ratioE18 Copy ratioE19 Copy ratioE19 Copy ratioE20 Home sensorE20 Home sensorE21 Home sensorE21 Home sensorE22 Brake sensorE22 Brake sensorE23 Brake sensorE23 Home sensorE24 End of scan sensorE24 End of scan sensorE25 End of scan sensorE25 End of scan sensorE26 End of scan sensorE26 End of scan sensorE27 End of scan sensorE27 End of scan sensorE28 Copy ratio switchE28 Copy of ratio switchE29 Copy ratio switchE29 Copy of ratio switchE30 Copy of ratio switchE30 Copy ratio switchE31 Copy of ratio switchE31 Copy ratio switchE32 Copy ratio switchE32 Copy of ratio switchE33 10VE33 10V problem


E00 No warm upE00 FuserE01 Toner hopperE01 Toner hopperE02 Toner solenoidE03 Discharge lampE03 Discharge lampE04 Charge coronaE04 Charge coronaE05 Transfer/Separator coronaE05 Trans/sep coronaE06 Optics motorE06 Optics motorE07 DV motorE07 DV motorE08 Timing roller sensorE08 Timing rollerE09 End of scanE09 End of scanE10 Brake sensorE10 Brake sensorE11 Optics homeE11 Home sensorE12 Home sensorE12 Home sensorE13 Scan sensorE13 Scan sensorE14 Brake sensorE14 Brake sensorE15 Home sensorE16 Copy ratioE16 Copy ratio


E17 Copy ratioE17 Copy ratioE18 Copy ratioE18 Copy ratioE19 Copy ratioE19 Copy ratioE20 Home sensorE20 Home sensorE21 Home sensorE21 Home sensorE22 Brake sensorE22 Brake sensorE23 Brake sensorE23 Home sensorE24 End of scan sensorE24 End of scan sensorE25 End of scan sensorE25 End of scan sensorE26 End of scan sensorE26 End of scan sensorE27 End of scan sensorE27 End of scan sensorE28 Copy ratio switchE28 Copy of ratio switchE29 Copy ratio switchE29 Copy of ratio switchE30 Copy of ratio switchE30 Copy ratio switchE31 Copy of ratio switchE31 Copy ratio switchE32 Copy ratio switchE32 Copy of ratio switchE33 10VE33 10V problem


E00 FuserE01 Toner bottle motorE03 Discharge lampE04 Toner level sensorE05 CoronaE06 Optics motorE07 DV motorE08 Timing roller sensorE09 Long scan reverseE10 Brake sensorE11 Optics homeE12 Lens 1:1 sensorE13 Red./Enl. SensorE14 1:1 mirror sensorE16 PF roller level (upper)E17 PF roller level (lower)E18 Upper dual cassette sensorE19 Lower dual cassette sensorE20 24VE21 10VE22 Platen sensorE23 CPU boardE24 Automatic original sensorU0 Key counterU1 Front doorU4 SorterU5 Duplex unitU6 Exit coverU8 Standby


Panasonic 3010RCode Description

E1 OpticsE1 OpticsE2 LensE2 LensE3 MirrorE3 MirrorE4 ReductionE4 ReductionE5 Discharge lampsE5 Discharge lampsE6 Blanking lampsE6 Blanking lampsE7 HVU or toner motorE7 High Voltage Unit or toner motor



D19 Lower dual cassette sensorE00 FuserE00 FuserE00 FuserE01 Toner bottle motorE01 Toner bottle motorE01 Toner bottle motorE03 Discharge lampE03 Discharge lampE03 Discharge lampE04 Toner level sensorE04 Toner level sensorE04 Toner level sensorE05 CoronaE05 CoronaE05 CoronaE06 Optics motorE06 optics motorE06 Optics motorE07 DV motorE07 DV motorE07 DV motorE08 Timing roller sensorE08 Timing roller sensorE08 Timing roller sensorE09 Long scan reverseE09 Long scan reverseE09 Long scan reverseE10 Brake sensorE10 Brake sensorE10 Brake sensorE11 Optics home


E11 Optics homeE11 Optics homeE12 Lens 1:1 sensorE12 Lens 1:1 sensorE12 Lens 1:1 sensorE13 Red./Enl. SensorE13 Red/Enl sensorE13 Reduction/Enlarge sensorE14 1:1 mirror sensorE14 1:1 mirror sensorE14 1:1 mirror sensorE16 PF roller level - upperE16 PF roller level (upper)E16 PF roller level (upper)E17 PF roller level - lowerE17 PF roller level (lower)E17 PF roller level (lower)E18 Upper dual cassette sensorE18 Upper dual cassette sensorE18 Upper dual cassette sensorE19 Lower dual cassette sensorE19 Lower dual cassette sensorE20 24VE20 24VE20 24vE21 10vE21 10VE21 10VE22 Platen sensorE22 Platen sensorE22 Platen sensorE23 CPU boardE23 CPU boardE23 CPU boardE24 Automatic original sensorE24 Automatic original sensorE24 Automatic original sensorU0 Key counter

U1 Front doorU4 SorterU5 Duplex unitU6 Exit coverU8 Standby


E00 FuserE01 Toner bottle motor on too longE02 Toner motor off too longE03 Discharge lampE04 Toner level sensorE05 CoronaE06 Optics monitorE07 DV motorE08 Registration sensorE09 End of scan sensorE10 Brake sensorE11 Optics homeE12 Lens reduction/enlargement sensorE13 Lens 1:1 sensorE14 Mirror 1:1 sensorE15 Mirror 1:1 sensorE16 Upper pf roller levelE17 Lower pf roller levelE18 Upper cassette lift plateE19 Lower cassette lift plateE20 24 volt problemE21 10 volt problemE23 Main boardU0 Key counterU1 Front doorU4 SorterU5 LCTU8 In standby



D19 Lower dual cassette sensorE00 FuserE00 FuserE00 FuserE01 Toner bottle motorE01 Toner bottle motorE01 Toner bottle motorE03 Discharge lampE03 Discharge lampE03 Discharge lampE04 Toner level sensorE04 Toner level sensorE04 Toner level sensorE05 CoronaE05 CoronaE05 CoronaE06 Optics motorE06 optics motorE06 Optics motorE07 DV motorE07 DV motorE07 DV motorE08 Timing roller sensorE08 Timing roller sensorE08 Timing roller sensorE09 Long scan reverseE09 Long scan reverseE09 Long scan reverseE10 Brake sensorE10 Brake sensorE10 Brake sensorE11 Optics home


E11 Optics homeE11 Optics homeE12 Lens 1:1 sensorE12 Lens 1:1 sensorE12 Lens 1:1 sensorE13 Red./Enl. SensorE13 Red/Enl sensorE13 Reduction/Enlarge sensorE14 1:1 mirror sensorE14 1:1 mirror sensorE14 1:1 mirror sensorE16 PF roller level - upperE16 PF roller level (upper)E16 PF roller level (upper)E17 PF roller level - lowerE17 PF roller level (lower)E17 PF roller level (lower)E18 Upper dual cassette sensorE18 Upper dual cassette sensorE18 Upper dual cassette sensorE19 Lower dual cassette sensorE19 Lower dual cassette sensorE20 24VE20 24VE20 24vE21 10vE21 10VE21 10VE22 Platen sensorE22 Platen sensorE22 Platen sensorE23 CPU boardE23 CPU boardE23 CPU boardE24 Automatic original sensorE24 Automatic original sensorE24 Automatic original sensorU0 Key counter

U1 Front doorU4 SorterU5 Duplex unitU6 Exit coverU8 Standby


E1 Optics problemsE101 Scan problemE1-01 Scan home problemE120 Lens problemE1-20 Lens problemE121 Mirror drive problemE1-21 Mirror driveE123 Mistake when adjusting original registrationE1-23 F8 C02 must be reprogrammedE132 Auto density problemE1-32 Auto original density sensorE1-40 Optics cooling fan provblem

E2 Paper feed problemsE202 Upper lifting plate of optical cassetteE2-02 Optional cass. Lift plate/motor upper bayE203 Middle lifting plate of optical cassetteE2-03 Optional cass. Lift plate/motor middle bayE204 Lower lifting plate of optical cassetteE2-04 Optional cass. Lift plate/motor lower bayE205 LCT lifting plateE2-05 Optional cassette switches not actuatingE210 Drawer feed motor or console motorE2-10 Optional cassette paper feed motorE301 Toner bottle rotation problemE3-01 Toner bottle not rotatingE303 Toner sensor problemE3-03 Toner density sensor problemE310 Charge or transfer corona problemsE3-10 Charge or transfer coronaE311 Separator coronaE3-11 Separator coronaE320 Main drive problem


E3-20 Main motor drive problemE3-21 Dust collecting fanE330 Discharge lampE3-30 Discharge lampE340 Exposure density sensor problemE3-40 Density sensor problemE341 Temperature & humidity sensor problemE3-41 Temp. and humidity sensor

E4 Fuser problemsE401 Low temperature. Lamp, thermofuse.E4-01 Fuser temperature too lowE410 Fuser fanE4-10 Fuser cooling motorE411 Fuser fanE4-11 Fuser cooling motor

E5 Electrical problemsE501 Shorted (+)24 voltsE5-01 24 volt problemE504 Shorted (+)10 voltsE5-04 10 volt problemE521 Communication problem between machine and ADFE5-21 ADF/Copier signal problemE522 Communication problem between machine and sorterE5-22 SorterE5-23 LCD problemE524 Duplex unitE5-24 Duplex boardE5-30 Control panel problemE5-40 IC4 on main board. Possible sorter probE541 Registration timing problemE5-41 Registration timing circuit

E6 Duplex problemsE601 24 volt problemE6-01 24 volt problemE602 Lift motorE6-02 Lift motor problemE603 Paper length home sensorE6-03 Paper length home position sensor

E604 Paper width home sensorE6-04 Paper width home position sensorE605 Paper detect sensorE6-05 Paper path sensorE606 Communication problem between copierE6-06 Duplex/machine communication

E7 Optional equipment problemsE701 Sorter bin travelE7-01 Sorter binsE703 Sorter belt motorE7-03 Optional unit transfer motorE706 1780/2680. Stapler motorE7-06 Stapler motorE707 1780/2680. Stapler guide motor barE7-07 Stapler guide bar motorE710 ADF belt drive problem or original feed motor problemE7-10 ADF motor driveE711 ADF registration sensor, or exit reverse sensorE7-11 ADF sensor outputs

Of Overfull collator or wrong total selected when using collatoroF Problem with sorter bins; too many copies, wrong number of binsU0 Key counter or total counter problemU1 Front doorU1 Front door interlock

U10 ADFU10 ADF problemU11 Sorter problemU11 Sorter problemU12 Sorter and stapler problemU12 Stapler problemU13 Toner emptyU13 Stapler problemU14 Waste toner bottle fullU14 Toner waste bottle fullU15 Bypass problemU4 Sorter or sorter interlockU4 Sorter interlockU5 Duplex problem or duplex interlock

U5 Duplex unit problemU6 Paper feedconsole interlockU6 System console or drawer interlockUO Key counterE1 Optics problems

E101 Scan problemE120 Lens problemE121 Mirror drive problemE123 Mistake when adjusting original registrationE132 Auto density problemE2 Paper feed problems




E601 24 volt problemE602 Lift motor

E603 Paper length home sensorE604 Paper width home sensorE605 Paper detect sensorE606 Communication problem between copierE7 Optional equipment problems



U10 ADF problemU11 Sorter problemU12 Sorter and stapler problemU13 Toner emptyU14 Toner waste bottle fullU15 Bypass problemU4 Sorter or sorter interlockU5 Duplex problem or duplex interlockU6 System console or drawer interlockE1 Optics problems

E101 Scan problemE120 Lens problemE121 Mirror drive problemE123 Mistake when adjusting original registrationE132 Auto density problemE2 Paper feed problems

E202 Upper lifting plate of optical cassetteE203 Middle lifting plate of optical cassetteE204 Lower lifting plate of optical cassetteE205 LCT lifting plateE210 Drawer feed motor or console motorE301 Toner bottle rotation problemE303 Toner sensor problemE310 Charge or transfer corona problems

E311 Separator coronaE320 Main drive problemE330 Discharge lampE340 Exposure density sensor problemE341 Temperature & humidity sensor problemE4 Fuser problems






U10 ADF problemU11 Sorter problemU12 Sorter and stapler problemU13 Toner emptyU14 Toner waste bottle full

U15 Bypass problemU4 Sorter or sorter interlockU5 Duplex problem or duplex interlockU6 System console or drawer interlock

Panasonic 4080S1Code Description






Panasonic 4080S2Code Description







E1 ScannerE2 LensE3 MirrorE4 Lens and/or mirrorE5 Discharge lampE6 Blackening prevention lamp;Short/or on. Fuse 801 (no 24V)E7 Short in toner motor or HVTE8 Fuser (low temperature)E9 DV motor bindJ1 PF jamJ2 PF jamJ3 Separator jamJ4 Exit jamU0 Key counterU1 Front doorU2 Transport handle not latchedU3 Fuser not latchedU4 Sorter off, sorter door open, sorter problem



E1-01 End of scan problem or sensor problemE1-02 Scan home sensorE1-03 Scan motor or reg sensor(paper path?)E1-04 Scan braking problem or sensorE1-05 Scan motor/end of scan sensor problemE1-06 Scan motor, motor board etcE1-07 Scan motor or registration sensorE1-08 Scan braking or sensorE1-09 Scan home sensorE1-10 Main board or motor boardE1-11 Lens problem, lens motorE1-12 Mirror problem, mirror motorE1-13 Exposure lamp problem. Open circuit, SSR problem, etcE2-01 Paper trans, roller sensor, upper lift plate, lift plate motor, sensor, main boardE2-02 Lower lift plate, motor, sensor, main bd.E2-03 When cass. Option is in top bayE2-04 When cass. Option is in top bayE2-05 When cass. Option is bottom bayE2-06 When cass. Option is bottom bayE2-07 Transistor shorted.

E2-10 Transfer roller for 2K cassette problem. Sensor, belt, interlock, motor, 2K board, main board driveassembly

E3-01 Developer motorE3-02 Sub exposure lampE3-03 Sub exposure lampE3-04 Pre-transfer lamp lamp. Discharge lampE3-05 High voltage problemE3-06 High voltage problemE3-07 High voltage problemE3-08 Toner level sensorE3-09 Toner bottle position sensor, bottle motor driveE3-10 Toner bottle position sensor, bottle motor driveE4-01 Low fuser temperature. Lamp, thermal fuse, contacts


E4-02 Low fuser temperature. Lamp, thermal fuse, contactsE5-01 24 volt problem, too highE5-02 24 volt problem, too lowE5-03 24 volt problem, too highE5-04 10 volt problem, too lowE5-05 10 volt problem, too highE5-06 10 volt problem, too highE5-07 10 volt problem, too highE5-08 Zero crossE5-09 RAM problem (main board or control panel)E6-01 Duplex length home sensor, motor, drive assemblyE6-02 Duplex width home sensor, motor, drive assembly


E1 Optics section problems. Sub codesE101 Scan home problemE121 Half speed sensor problemE122 5th & 6th mirror scan problemE123 Problem in F8 mode. C02 was done wrongE132 Auto exposure problemE140 Optics fan motor AE141 Optics fan motor BE2 Paper feed section. Sub codes.

E220 Bypass sensorE3 Developer and toner hopper units. Sub codes

E303 Toner sensorE310 Corona problemE320 Main motor drive problemE322 blanking prevention film drive or sensor problemE330 Discharge lampE4 Fuser problems. Sub codes

E401 Low temperature. Lamp, thermofuse, thermistor etc.E410 Fuser fan motorE5 Low voltage problems

E501 (+)24 volt problemE504 (+)10 volt problemE535 EEPROM on main boardE542 Total copy counterJ07 Bypass jamJ08 Bypass jamJ19 Bypass jamJ20 Bypass jamJ21 Jam at registration rollerJ30 Jam in machineJ40 Exit jamJ41 Exit jam


P Paper empty or paper feed jamU13 Add toner. May need F5 mode to clearU16 Developer unit not installed or not connected


E1-01 Scan home problemE1-21 Half speed scan home sensor problemE1-22 5th & 6th mirror unit sensor problemE1-23 Original registration input problemE1-32 No density detection of auto originalE1-40 Optics fan not A workingE1-41 Optics fan B not workingE2-20 Bypass feed sensorE3-03 Toner density sensorE3-10 High voltage problemE3-20 Drive problemE3-22 blanking prevention film problemE3-29 Discharge lamp problemE4-01 Low fuser temperatureE4-10 Fuser fan problemE5-01 24 volt problemE5-04 10 volt problemE5-35 EEPROM problemJ00 Bypass feed jamJ01 Cassette feed jamJ02 Paper feed unit jamJ06 Paper feed unit jamJ08 Bypass feed jamJ19 Bypass feed jamJ20 Paper feed jamJ21 Paper jam in registration areaJ30 Paper jam in center of machineJ40 Fuser exit jamJ41 Fuser exit jamJ70 ADF jamo In power save mode. Press any keyO In standby mode. Press any key


P-- Add paperU10 Document feeder interlock

U13Add toner. Could also be toner density sensor, toner feed system, or main board. Note: To clear U13,any key must be pressed. If this does not clear the U13, see F5-63 to determine which keys for whichmachine must be pressed.

U16 Developer unit not installed properly, or connector problem.U6 Paper feed console interlock


E1-01 Scan home problemE1-21 Half speed scan home sensor problemE1-22 5th & 6th mirror unit sensor problemE1-23 Original registration input problemE1-32 No density detection of auto originalE1-40 Optics fan not A workingE1-41 Optics fan B not workingE2-20 Bypass feed sensorE3-03 Toner density sensorE3-10 High voltage problemE3-20 Drive problemE3-22 blanking prevention film problemE3-29 Discharge lamp problemE4-01 Low fuser temperatureE4-10 Fuser fan problemE5-01 24 volt problemE5-04 10 volt problemE5-35 EEPROM problemJ00 Bypass feed jamJ01 Cassette feed jamJ02 Paper feed unit jamJ06 Paper feed unit jamJ08 Bypass feed jamJ19 Bypass feed jamJ20 Paper feed jamJ21 Paper jam in registration areaJ30 Paper jam in center of machineJ40 Fuser exit jamJ41 Fuser exit jamJ70 ADF jamo In power save mode. Press any keyO In standby mode. Press any key


P-- Add paperU10 Document feeder interlock




E1-01 Scan home problemE1-21 Half speed scan home sensor problemE1-22 5th & 6th mirror unit sensor problemE1-23 Original registration input problemE1-32 No density detection of auto originalE1-40 Optics fan not A workingE1-41 Optics fan B not workingE2-20 Bypass feed sensorE3-03 Toner density sensorJ00 Bypass feed jamJ01 Cassette feed jamJ02 Paper feed unit jamJ06 Paper feed unit jamJ08 Bypass feed jamJ19 Bypass feed jamJ20 Paper feed jamJ21 Paper jam in registration areaJ30 Paper jam in center of machineJ40 Fuser exit jamJ41 Fuser exit jamJ70 ADF jamo In power save mode. Press any keyO In standby mode. Press any keyP-- Add paperU10 Document feeder interlock





E1-01 Scan home problemE1-21 Half speed scan home sensor problemE1-22 5th & 6th mirror unit sensor problemE1-23 Original registration input problem (ADF related?)E1-32 No density detection of auto originalE1-40 Optics fan A not workingE1-41 Optics fan B not workingE2-20 Bypass feed sensorE3-03 Toner density sensorE3-10 High voltage problemE3-20 Drive problemE3-22 blanking prevention film problemE3-29 Discharge lamp problemE4-01 Low fuser temperatureE4-10 Fuser fan problemE5-01 24 volt problemE5-04 10 volt problemE5-35 EEPROM problemJ00 Bypass feed jamJ01 Cassette feed jamJ02 Paper feed unit jamJ06 Paper feed unit jamJ07 Bypass feed jamJ08 Bypass feed jamJ16 Paper feed unit jamJ19 Bypass feed jamJ20 Paper feed jamJ21 Paper jam in registration areaJ30 Paper jam in center of machineJ40 Fuser exit jamJ41 Fuser exit jamJ70 ADF jam


o In power save mode. Press any keyO In standby mode. Press any keyP-- Add paperU10 Document feeder interlockU13 Add toner. Could also be toner density sensor, toner feed system, or main board.U16 Developer unit not installed properly, or connector problemU17 Check sorterU18 Dept. maximum copies. This means that a department that has a copy limit has gone over it.U6 Paper feed console interlock


E1-01 Scan home problemE1-20 Lens problemE1-21 Half speed scan home sensor problemE1-23 F8-02 input error (registration adjustment.)E1-32 No density detection of originalE1-40 Optics fan 1 not workingE1-41 Optics fan 2 not workingE2-01 Lift motor 1E2-02 Lift motor 2E2-03 Lift motor 3 (system console)E2-04 Lift motor 4 (system console)E2-05 Lift motor 5 (system console)E2-06 LCT lift motor upE2-07 LCT lift motor downE2-10 System console motor drive problemE3-01 Toner bottle motor drive problemE3-03 Toner density sensorE3-10,

11 High voltage problem

E3-20 Drive problemE3-21 Dust fan drive problemE3-22 Exhaust fan problemE3-23 Suction fan problemE3-30 Discharge lamp problemE3-40 Density sensor problemE3-50 Transfer corona cleaner problemE4-01 Low fuser temperature

E4-10-12 Fuser fan problemE5-01 24 volt problemE5-04 10 volt problemE5-10 5 volt problemE5-21 Communication problem with ADFE5-22 Communication problem ADF


E5-23 Communication problem with sorterE5-41 Registration control circuit boardE5-42 Total counter problemE5-50 Communication problemE6-03 Duplex length home sensorE6-04 Duplex with home sensorE6-05 Duplex paper sensorE7-01 Sorter binsE7-03 Sorter transport beltE7-06 Sorter stapler motorE7-10 ADF motorE7-11 ADF sensorsJ00 Bypass feed jamJ01 Cassette jamJ02 Paper feed unit jam

J03-05 System console feed jamJ06 LCT jamJ07 LCT or lower cassette feed jamJ08 System console feed jamJ09 Paper feed jamJ11 Paper feed jam. Copier or duplexJ12 Paper feed jamJ13 System console paper feed jamJ14 System console paper feed jamJ15 System console paper feed jam

J17-22 Feed jam at registration rollerJ23-25 Paper jam in registration area from system console.

J30 Registration area jam from bypassJ31,J33 Jam in registration areaJ40-42 Fuser exit jamJ50-56 Duplex jam

J60 Sorter jamJ70 ADF jamJ71 ADF exit jamJ72 ADF jam in reverseoF Sorter full or emptyU1 Front door interlockU10 Document feeder interlock

U11 Sorter bins have paper in themU12 Need staplesU13 Add toner. Could also be toner density sensor, toner feed system, or main board.U14 Waste toner bottle fullU16 Developer unit not properly installed properly, or connector problemU16 LCT feed unit jamU17 Sorter cover interlockU18 Department maximum copies. This means that a department had a copy limit and has gone over itU4 Sorter interlockU6 Right side interlockU7 Right side interlock on system console paper feed coverUo Key counter or access code number needed


E1-01 Scan home problemE1-20 Lens problemE1-21 Half speed scan home sensor problemE1-23 F8-02 input error (registration adjustment.)E1-32 No density detection of originalE1-40 Optics fan 1 not workingE1-41 Optics fan 2 not workingE2-01 Lift motor 1E2-02 Lift motor 2E2-03 Lift motor 3 (system console)E2-04 Lift motor 4 (system console)E2-05 Lift motor 5 (system console)E2-06 LCT lift motor upE2-07 LCT lift motor downE2-10 System console motor drive problemE3-01 Toner bottle motor drive problemE3-03 Toner density sensorE3-10,

11 High voltage problem

E3-20 Drive problemE3-21 Dust fan drive problemE3-22 Exhaust fan problemE3-23 Suction fan problemE3-30 Discharge lamp problemE3-40 Density sensor problemE3-50 Transfer corona cleaner problemE4-01 Low fuser temperature

E4-10-12 Fuser fan problemE5-01 24 volt problemE5-04 10 volt problemE5-10 5 volt problemE5-21 Communication problem with ADFE5-22 Communication problem ADF


E5-23 Communication problem with sorterE5-41 Registration control circuit boardE5-42 Total counter problemE5-50 Communication problemE6-03 Duplex length home sensorE6-04 Duplex with home sensorE6-05 Duplex paper sensorE7-01 Sorter binsE7-03 Sorter transport beltE7-06 Sorter stapler motorE7-10 ADF motorE7-11 ADF sensorsJ00 Bypass feed jamJ01 Cassette jamJ02 Paper feed unit jam

J03-05 System console feed jamJ06 LCT jamJ07 LCT or lower cassette feed jamJ08 System console feed jamJ09 Paper feed jamJ11 Paper feed jam. Copier or duplexJ12 Paper feed jamJ13 System console paper feed jamJ14 System console paper feed jamJ15 System console paper feed jam

J17-22 Feed jam at registration rollerJ23-25 Paper jam in registration area from system console.

J30 Registration area jam from bypassJ31,J33 Jam in registration areaJ40-42 Fuser exit jamJ50-56 Duplex jam

J60 Sorter jamJ70 ADF jamJ71 ADF exit jamJ72 ADF jam in reverseoF Sorter full or emptyU1 Front door interlockU10 Document feeder interlock

U11 Sorter bins have paper in themU12 Need staplesU13 Add toner. Could also be toner density sensor, toner feed system, or main board.U14 Waste toner bottle fullU16 Developer unit not properly installed properly, or connector problemU16 LCT feed unit jamU17 Sorter cover interlockU18 Department maximum copies. This means that a department had a copy limit and has gone over itU4 Sorter interlockU6 Right side interlockU7 Right side interlock on system console paper feed coverUo Key counter or access code number needed

Ricoh 2010Ricoh 2050Ricoh 2070Ricoh 3013Ricoh 3020Ricoh 3050Ricoh 3060Ricoh 3213Ricoh 3320Ricoh 3513Ricoh 3713Ricoh 4015Ricoh 4022Ricoh 4027Ricoh 4065Ricoh 4085Ricoh 4085 .Ricoh 4215Ricoh 4220

Ricoh 4222Ricoh 4400Ricoh 4410Ricoh 4420Ricoh 4421Ricoh 4430Ricoh 4460Ricoh 4480Ricoh 4490Ricoh 4522Ricoh 4527Ricoh 5000Ricoh 5010Ricoh 5035Ricoh 5050Ricoh 5070Ricoh 5535Ricoh 5540Ricoh 5560Ricoh 5632Ricoh 5732Ricoh 5832Ricoh 5840Ricoh 6080Ricoh 6085Ricoh 6620Ricoh 6645Ricoh 6655Ricoh 6665Ricoh 6750Ricoh M10Ricoh RiproRicoh Ripro JR


Ricoh 2010Code Description

E1 Exposure lampE1 Exposure lampE1 Exposure lampE2 ScanE2 ScanE2 ScanE5 FuserE5 FuserE5 FuserE6 DriveE6 DriveE6 DriveE7 MasterE7 MasterE7 MasterE8 Exp. Lamp heater/Exp. Lamp thermistor of thermofuseE8 Exposure lamp (heater, thermistor or thermal fuseE8 Exp. Lamp heater/Exp. Lamp thermistor or thermofuseE9 Optics boardE9 Optics boardE9 Optics boardEA SorterEA SorterEA Interface - sorter



11 Exposure lamp open12 Exposure lamp stays on12 Zero cross. Main board or DC power supply21 Scan home problem (did not return home)22 Scan home problem (did not leave home)28 Lens home problem (did not get home)29 Lens home problem (did not leave home)2A Mirror home problem (did not get home)2B Mirror home problem (did not leave home)40 Optics thermistor open52 Low fuser temperature. Lamp, thermal switch, thermistor53 High fuser temperature. Themistor, AC driver, pinched wire55 Fuser thermistor open70 Waste toner. 80K copies or 9 toner cartridges have been run. Reset with SP mode 83.96 Document feeder drive problemU2 User code. key counter not installed.



E1 Scanner of Exp. LampE1 Scanner or Exp. LampE1 Scanner or Exposure lampE2 Main drive or relay RA2E2 Main drive or relay RA2E2 Main drive or relay RA2E3 FuserE3 FuserE3 FuserE4 Total counterE4 Total counterE4 Total counterU1 Interlock or thermal fuseU1 Interlock or thermofuseU1 Interlock or thermofuseU2 Key counterU2 Key counterU2 Key counterU3 OilU3 Oil (later machines)U3 Oil (later machines)



E1 Scanner of Exp. LampE1 Scanner or Exp. LampE1 Scanner or Exposure lampE2 Main drive or relay RA2E2 Main drive or relay RA2E2 Main drive or relay RA2E3 FuserE3 FuserE3 FuserE4 Total counterE4 Total counterE4 Total counterU1 Interlock or thermal fuseU1 Interlock or thermofuseU1 Interlock or thermofuseU2 Key counterU2 Key counterU2 Key counterU3 Oil (later machines)U3 Oil (later machines)U3 Oil



11 Exposure lamp open12 Exposure lamp stays on12 Zero cross. Main board or DC power supply21 Scan home problem (did not return home)22 Scan home problem (did not leave home)28 Lens home problem (did not get home)29 Lens home problem (did not leave home)2A Mirror home problem (did not get home)2B Mirror home problem (did not leave home)40 Optics thermistor open52 Low fuser temperature. Lamp, thermal switch, thermistor53 High fuser temperature. Themistor, AC driver, pinched wire55 Fuser thermistor open70 Waste toner. 80K copies or 9 toner cartridges have been run. Reset with SP mode 83.96 Document feeder drive problemU2 User code. key counter not installed.



E1 Exposure lampE2 Scan problemE5 FuserE6 DriveE7 Toner waste is fullU3 Developer unit is not installedU5 Add fuser oil



11 Exposure lamp open12 Exposure lamp stays on21 Scan home problem22 Scan home problem(did not return home)28 Lens home problem (did not get home)29 Lens home problem (did not leave home)2A Mirror home problem (did not get home)2B Mirror home problem (did not leave home)40 Optics thermistor open52 Low fuser temperature. Lamp, thermal switch, thermistor53 High fuser temperature. Thermistor, AC driver, pinched wire54 Fuser low temperature on early EPROM55 Fuser thermistor open



E11 Exposure lamp problemE12 Exposure lamp problemE13 Zero cross. Main board or power supply boardE14 Same as E13E21 Scan home problemE22 Scan home problemE28 Lens home sensorE29 Lens home problemE2A 4th & 5th mirror home problemE2B 4th & 5th mirror home problem. Fuse 2 on AC/DC boardE40 Optics thermistorE42 Bad transfer corona or HVTE52 Low fuser temperatureE53 High fuser temperatureE54 Fuser lamp on too longE55 Fuser thermistor openU1 Right side openU2 No key counterU4 Sorter not latched, not closedU6 Developer unit not in place



C1 Front door openC2 Exit doorC3 Cassette coverC4 LCT coverC5 Sorter open or not latched to machine, or fuse 304 on DC power boardC6 ADF coverC7 Right side cover

E101 Exposure lamp too longE103 Frequency problemE120 Scan home problemE121 Scan home problemE124 Scan drive problemE140 Lens home, or fuse 303 on DC boardE141 Lens home sensor, fuse 303 on DC boardE142 Lens home sensor, fuse 303 on DC boardE143 Lens home sensor, fuse 303 on DC boardE144 Mirror sensor, fuse 303 on DC boardE145 Mirror sensor, fuse 303 on DC boardE191 Image density sensor errorE302 Charge roller problem or HVT problemE346 Bias lossE351 Image density sensor problemE352 TD sensor errorE353 Vsp problem. Dirty or bad image density sensorE354 Vsg problem. Same as E353E355 Toner density sensor problemE356 Same as 355E405 Transfer belt or charge roller driveE440 Main driveE442 Drum charge thermistorE501 Upper lift motorE502 Lower lift motor


E503 1st tray motorE504 2nd tray motorE505 3rd tray motorE506 Tray main motor drive problemE507 LCTl lift motorE522 Jogger sensorE523 Jogger sensorE524 Jogger sensorE525 Jogger sensorE541 Fuser thermistorE542 Fuser temperature too lowE543 Fuser temperature too highE544 Fuser temperature too highE547 Fuser lamp won’t shut offE548 Fuser temperature too high or too lowE620 Communication problem between main board and ARDFE621 Communication problem between main board and sorterE623 Communication problem between main board and paper traysE720 Sorter stapler timing roller sensorE721 Sorter stapler bin lift sensorE722 Sorter stapler jogger sensorE723 Sorter stapler grip sensorE724 Sorter stapler errorE900 Copy counterE901 Copy counterU2 Key counterU6 Fuser unit not installed properlyU7 Duplex unit



E101 Exposure lamp on too longE103 Frequency problemE120 Scan home problemE121 Scan home problemE124 Scan drive problemE140 Lens home, or fuse 303 on DC boardE141 Lens home sensor, fuse 303 on DC boardE142 Lens home sensor, fuse 303 on DC boardE143 Lens home sensor, fuse 303 on DC boardE144 Mirror sensor, fuse 303 on DC boardE145 Mirror sensor, fuse 303 on DC boardE191 Image density sensor problemE302 Charge roller problem or HVT problemE346 Bias lossE351 Image density sensor errorE352 TD sensor errorE353 Vsp problem. Dirty or bad image density sensorE354 Vsg problem. Same as 353E355 Toner density sensor problemE356 Vsp problem. Dirty or bad image density sensorE405 Transfer belt or charge roller driveE440 Main driveE442 Drum charge thermistorE501 Upper lift motorE502 Lower lift motor


E503 1st tray motorE504 2nd tray motorE505 3rd tray motorE506 Tray main motor drive problemE507 LCT lift motorE522 Jogger sensorE523 Jogger sensorE524 Jogger sensorE525 Jogger sensorE541 Fuser thermistorE542 Fuser temperature too lowE543 Fuser temperature too highE544 Fuser temperature too highE547 Fuser lamp won’t shut offE548 Fuser temperature too high or too lowE620 Communication problem between main board and ARDFE621 Communication problem between main board and sorterE623 Communication problem between main board and paper traysE720 Sorter stapler timing roller sensorE721 Sorter stapler bin lift sensorE722 Sorter stapler jogger sensorE723 Sorter stapler grip sensorE724 Sorter stapler errorE900 Copy counterE901 Copy counterU2 Key counterU6 Fuser unit not installed properlyU7 Duplex unit


E1 Exposure lampE1 Exposure lampE2 lamp relayE2 Lamp relayE3 Registration startE3 Registration start switchE4 Scan not homeE4 Scan not homeE5 No home positionE5 Home positionE6 Lens home offE6 lens home switch not onE7 Lens home offE7 Lens home switch offE8 EncoderE8 EncoderE9 EncoderE9 EncoderEA Thermal fuseEA ThermofuseEb ThermistorEB ThermistorEC Not readyEC Not readyEd Pulse generatorED Pulse generatorEE Total counterEE Total counterEF opticsEF Optics



11 Exposure lamp11 Exposure lamp12 Lamp relay12 Lamp relay20 Low freq. Encoder output20 Low frequency encoder output21 Scan21 Scan23 No registration start signal23 No Registration start signal24 Home position24 No home position28 Lens home position not on28 Lens home position not on29 Lens home position not off29 Lens home position not off52 Thermal fuse53 Thermostat53 Thermistor54 Not ready54 Not ready61 Pulse generator61 Pulse generator91 Total counter91 Total counter93 Interface93 Interface52 Thermofuse



E11 Exposure lamp problemE12 Exposure lamp problemE13 Zero crossE21 Scan home problem. Fuse 102 on DC power supplyE22 Scan home problem. Fuse 102 on DC power supplyE28 Lens home problemE29 Lens home problemE2A 4th & 5th mirror home problem. Fuse 101 on DC power supplyE2B 4th & 5th mirror home problemE52 Low fuser temperatureE53 High fuser temperatureE55 Fuser thermistor openE70 Waste toner full

E80 Communication problem between copier and duplex unit. Fuse 100 or 101 on DC power supplybored.

E82 Jogger home problemE83 Jogger home problemU1 Right side openU2 No key counterU4 Sorter not latched or not closedU5 Cassette lift sensorU7 Duplex open



11 Exposure lamp11 Exposure lamp12 Exposure lamp stays on21 Scan not home21 Scan not home22 Scan not home23 So signal from registration switch23 No signal from regulator switch24 Scan not home24 Scan not home25 Scan28 Lens not home28 Lens not home29 Lens won’t leave home29 Lens won’t leave home2A Second scan sensor2A Mirror sensor stays actuated2A Second scan flasher2B Mirror sensor stays actuated2B Scan sensor2B Scan sensor2C Scanner moving too fast2C Scanner moving to fast2D Scanner moving too slowly2D Scanner moving too slowly or not moving31 Drum thermistor31 Drum thermistor32 Toner sensor32 Toner sensor41 Third cassette lift motor sensor41 Third cassette lift motor sensor52 Fuser thermofuse


53 Fuser thermistor53 Fuser thermistor54 Low temperature at warm up54 Low temperature at warm up55 High temperature at warm up55 High temperature at warm up56 Low temperature after warm up56 Low temperature after warm up61 Pulse generator61 Pulse generator81 Duplex jogger82 Duplex jogger91 Counter91 Counter93 Main board93 Main board


11 Exposure lamp21 Scan not home23 No signal from regulator switch24 Scan not home28 Lens not home29 Lens won’t leave home2A Second scan flasher2B Scan sensor2C Scanner moving too fast2D Scanner moving too slowly31 Drum thermistor32 Toner sensor41 Third cassette lift motor sensor53 Fuser thermistor54 Low temperature at warm up55 High temperature at warm up56 Low temperature after warm up61 Pulse generator91 Counter93 Main board



E1 Exposure lampE1 Exposure lampE2 lamp relayE2 Lamp relayE3 Registration startE3 Registration start switchE4 Scan not homeE4 Scan not homeE5 No home positionE5 Home positionE6 Lens home offE6 lens home switch not onE7 Lens home offE7 Lens home switch offE8 EncoderE8 EncoderE9 EncoderE9 EncoderEA Thermal fuseEA ThermofuseEb ThermistorEB ThermistorEC Not readyEC Not readyEd Pulse generatorED Pulse generatorEE Total counterEE Total counterEF opticsEF Optics



21 SCANNER HOME POSITION ERROR22 SCANNER HOME POSITION ERROR28 LENS HOME POSITION ERROR29 LENS HOME POSITION ERROR2A 4TH/5TH MIRROR HOME POSITION ERROR2B 4TH/5TH MIRROR HOME POSITION ERROR

SERVICE TIPS & PROCEDURES

CODE #28 � LENS HOME POSITION ERROR Thelens home position sensor remains off (LOW) 3.5seconds after the lens moves to the home position.Contributed by: Andrij PanivCODE #2A � 4TH/5TH MIRROR HOME POSITIONERROR -The 4th/5th mirror home position sensor isstill off (LOW) 2.5 seconds after the 4th/5th mirrorassembly moves to the home position.Contributed by: Andrij PanivCODE #2B � 4TH/5TH MIRROR HOME POSITIONERROR The 4th/5th mirror home position sensor isstill on (HIGH) 2.5 seconds after the 4th/5th mirrorassembly leaves the home position.Contributed by: Andrij PanivCODE #29 � LENS HOME POSITION ERROR Thelens home position sensor is still on (HIGH) 3.5seconds after the lens leaves the home position.Contributed by: Andrij PanivCODE #21 � SCANNER HOME POSITIONERROR -The scanner home position sensorremains off (LOW) 8 seconds after the main switchis turned on.Contributed by: Andrij PanivCODE #22 � SCANNER HOME POSITIONERROR The scanner home position sensor remainson (HIGH) 1.0 second after the scanner starts.Contributed by: Andrij Paniv



11 Exp. Lamp11 Exposure lamp21 Scan not home21 Scan not home23 No signal from regulator switch23 No registration switch signal (scan)24 Scan not home24 Scan not home28 Lens28 Lens not home29 Lens won’t leave home29 Lens2A Second scan flasher2A Second scan sensor2B Scan sensor2B Scan sensor2C Scanner moving too fast2C Scan too fast2D Scanner moving too slowly2D Scan too slow31 Drum thermistor31 Drum thermistor32 Toner sensor32 Toner sensor41 Third cassette lift motor sensor41 Third cassette lift motor sensor53 Fuser thermistor53 Fuser thermistor54 Low temperature at warm-up54 Low temperature at warm up55 High temperature at warm-up55 High temperature at warm up


56 Low temperature after warm-up56 Low temperature after warm up61 Pulse generator61 Pulse generator91 Counter91 Counter93 Main board93 Board problem



E101 Exposure lamp too longE103 Frequency problemE120 Scan home problemE121 Scan home problemE124 Scan drive problemE140 Lens home, or fuse 303 on DC boardE141 Lens home sensor, fuse 303 on DC boardE142 Lens home sensor, fuse 303 on DC boardE143 Lens home sensor, fuse 303 on DC boardE144 Mirror sensor, fuse 303 on DC boardE145 Mirror sensor, fuse 303 on DC boardE191 Image density sensor errorE302 Charge roller problem or HVT problemE346 Bias lossE351 Image density sensor problemE352 TD sensor errorE353 Vsp problem. Dirty or bad image density sensorE354 Vsg problem. Same as E353E355 Toner density sensor problemE356 Same as 355E405 Transfer belt or charge roller driveE440 Main driveE442 Drum charge thermistorE501 Upper lift motorE502 Lower lift motor


E503 1st tray motorE504 2nd tray motorE505 3rd tray motorE506 Tray main motor drive problemE507 LCTl lift motorE522 Jogger sensorE523 Jogger sensorE524 Jogger sensorE525 Jogger sensorE541 Fuser thermistorE542 Fuser temperature too lowE543 Fuser temperature too highE544 Fuser temperature too highE547 Fuser lamp won’t shut offE548 Fuser temperature too high or too lowE620 Communication problem between main board and ARDFE621 Communication problem between main board and sorterE623 Communication problem between main board and paper traysE720 Sorter stapler timing roller sensorE721 Sorter stapler bin lift sensorE722 Sorter stapler jogger sensorE723 Sorter stapler grip sensorE724 Sorter stapler errorE900 Copy counterE901 Copy counterU2 Key counterU6 Fuser unit not installed properlyU7 Duplex unit


11 Exposure lamp11 Exposure lamp11 Exposure lamp12 Exposure lamp relay12 Exp. Lamp relay12 Exposure lamp relay21 Scan21 Scan21 Scan22 Scan22 Scan22 Scan23 Scan23 Scan23 Scan24 Scan24 Scan24 Scan25 Scan motor25 Scan motor25 Scanner motor28 Lens position28 Lens position28 Lens position2A 2nd scan home2A 2nd scan home2A 2nd scan home2B 2nd scan home2B 2nd scan home2B 2nd scan home2C Scan motor2C Scan motor


2C Scan motor2D Scan motor2D Scan motor2D Scan motor2E Encoder2E Encoder2E Encoder31 Drum thermistor31 Drum thermistor31 Drum thermistor43 Lower paper feed43 Lower paper feed43 Lower paper feed52 Thermalfuse52 Thermofuse52 Thermofuse53 Thermistor53 Thermistor53 Thermistor54 No heat54 No heat54 No heat55 Overheat55 Overheat55 Overheat61 Drive61 Drive61 Drive system81 Jogger81 Jogger81 Jogger problem82 Jogger problem82 Jogger82 Jogger91 Counter91 Counter91 Counter93 Optics and main board interface

93 Optics or main board interface problem93 Optics and main bd. Interface94 Optics or main board interface problem94 Optics board and main board interface94 Optics bd, and main board interface


11 Exposure lamp11 Exposure lamp11 Exposure lamp12 Exposure lamp relay12 Exp. Lamp relay12 Exposure lamp relay21 Scan21 Scan21 Scan22 Scan22 Scan22 Scan23 Scan23 Scan23 Scan24 Scan24 Scan24 Scan25 Scan motor25 Scan motor25 Scanner motor28 Lens position28 Lens position28 Lens position2A 2nd scan home2A 2nd scan home2A 2nd scan home2B 2nd scan home2B 2nd scan home2B 2nd scan home2C Scan motor2C Scan motor


2C Scan motor2D Scan motor2D Scan motor2D Scan motor2E Encoder2E Encoder2E Encoder31 Drum thermistor31 Drum thermistor31 Drum thermistor43 Lower paper feed43 Lower paper feed43 Lower paper feed52 Thermalfuse52 Thermofuse52 Thermofuse53 Thermistor53 Thermistor53 Thermistor54 No heat54 No heat54 No heat55 Overheat55 Overheat55 Overheat61 Drive61 Drive61 Drive system81 Jogger81 Jogger81 Jogger problem82 Jogger problem82 Jogger82 Jogger91 Counter91 Counter91 Counter93 Optics and main board interface

93 Optics or main board interface problem93 Optics and main bd. Interface94 Optics or main board interface problem94 Optics board and main board interface94 Optics bd, and main board interface


11 Exposure lamp11 Exposure lamp12 Exposure lamp relay12 Exposure lamp relay21 Scan21 Scan22 Scan22 Scan23 Scan23 Scan24 Scan24 Scan28 Lens position28 Lens position29 Lens29 Lens2A Scan2A Scan2B Scan2B Scan2C Scan2C Scan2D Scan2D Scan41 Upper paper feed41 Upper paper feed43 Lower paper feed43 Lower paper feed52 Thermalfuse52 Thermofuse53 Thermistor53 Thermistor


54 No heat54 No heat61 Drive61 Drive81 Jogger81 Jogger91 Counter91 Counter93 Optics or main board93 Main board or optics


11 Exposure lamp11 Exposure lamp12 Exposure lamp relay12 Exposure lamp relay21 Scan21 Scan22 Scan22 Scan23 Scan23 Scan24 Scan24 Scan28 Lens position28 Lens position29 Lens29 Lens2A Scan2A Scan2B Scan2B Scan2C Scan2C Scan2D Scan2D Scan41 Upper paper feed41 Upper paper feed43 Lower paper feed43 Lower paper feed52 Thermalfuse52 Thermofuse53 Thermistor53 Thermistor


54 No heat54 No heat61 Drive61 Drive81 Jogger81 Jogger91 Counter91 Counter93 Optics or main board93 Main board or optics


11 Exposure lamp12 Exposure lamp stays on21 Scan not home22 Scan not home23 So signal from registration switch24 Scan not home25 Scan28 Lens not home29 Lens won’t leave home2A Second scan sensor2A Mirror sensor stays actuated2B Mirror sensor stays actuated2B Scan sensor2C Scanner moving to fast2D Scanner moving too slowly or not moving31 Drum thermistor32 Toner sensor41 Third cassette lift motor sensor52 Fuser thermofuse53 Fuser thermistor54 Low temperature at warm up55 High temperature at warm up56 Low temperature after warm up61 Pulse generator81 Duplex jogger82 Duplex jogger91 Counter93 Main board



11 Exposure lamp12 ExpExposure lamp relay21 Scan home switch not actuated22 Scan home switch activated23 Scan registration switch24 Scan home problem25 Scan motor28 Lens home switch not actuated29 Lens home switch actuated2A 2nd scan home switch not actuated2b 2nd home scan switch actuated2c Encoder (high frequency)2d Encoder (low frequency)2E No encoder31 Drum thermistor52 Fuser thermofuse (or F3)53 Fuser thermistor54 No ready55 High temperature61 Pulse generator81 Jogger home switch not actuated82 Jogger home switch actuated91 Total counter94 Data transfer problem between main board and operations board



C1 Front door openC2 Exit doorC3 Cassette coverC4 LCT coverC5 Sorter open/not latched to machineC6 ADF coverC7 Right side cover

E101 Exposure lamp on too longE103 Frequency problemE120 Scan home problemE121 Scan home problemE124 Scan drive problemE140 Lens home, or fuse 303 on DC boardE141 Lens home sensor, fuse 303 on DC boardE142 Lens home sensor, fuse 303 on DC boardE143 Lens home sensor, fuse 303 on DC boardE144 Mirror sensor, fuse 303 on DC boardE145 Mirror sensor, fuse 303 on DC boardE191 Image density sensor problemE302 Charge roller or HVT problemE346 Bias lossE351 Image density sensor problemE352 TD sensor errorE353 Vsp problem. Same as 353E354 Vsp problem. Same as 353E355 Toner density sensor problemE356 Same as 355E405 Transfer belt or charge roller driveE440 Main driveE442 Drum charge thermistorE501 Upper lift motorE502 lower lift motor



1 Exposure lamp1 Exposure lamp10 Scanner velocity10 Scanner velocity11 Scanner return11 Scanner return12 Total counter12 Total counter13 Corona problem13 Corona2 Drum thermistor2 Drum thermistor3 Drum heater3 Drum heater4 Drum overheat4 Drum overheat5 Fuser thermistor5 Fuser thermistor6 Fuser lamp6 Fuser lamp7 Fuser overheat7 Fuser overheat8 optics encoder8 Optics encoder9 Scanner home9 Scanner home



11 Exposure lamp12 Exposure lamp stays on21 Scan not home22 Scan not home23 So signal from registration switch24 Scan not home25 Scan28 Lens not home29 Lens won’t leave home2A Second scan sensor2A Mirror sensor stays actuated2B Mirror sensor stays actuated2B Scan sensor2C Scanner moving to fast2D Scanner moving too slowly or not moving31 Drum thermistor32 Toner sensor41 Third cassette lift motor sensor52 Fuser thermofuse53 Fuser thermistor54 Low temperature at warm up55 High temperature at warm up56 Low temperature after warm up61 Pulse generator81 Duplex jogger82 Duplex jogger91 Counter93 Main board



101 Exposure lamp103 Power frequency problem104 Exposure lamp120 Scanner home problem121 Scan home problem125 Scanning too slow126 Scanning too fast127 Scan drive problem or encoder140 Lens home problem (vertical)141 Lens home problem (vertical)142 Lens home problem (horizontal)143 Lens home problem (horizontal)144 3rd scan sensor problem145 3rd scan sensor problem146 Magnification problem190 Optics thermistor open circuit191 Scan motor thermistor302 Charge corona short303 Charge corona cleaner problem341 Developer motor drive problem342 Toner disposal motor drive problem343 Vsp. Problem. Image density sensor problem351 Vsg. Problem. Higher than 4.3 volts. Image density sensor problem352 Toner sensor problem during developer calibration353 Vsp. Problem. Image density sensor, drum bias or HVT354 Vsg. Problem. Same as 353355 Toner density sensor problem. Vtd problem. Undertoned356 Toner density sensor problem. Vtd. Problem. Overtoned357 Vsp problem. Image density sensor, drum358 Vsp problem. Image density sensor, drum, toner dust361 Drum potential sensor calibration during process control setup364 Vd problem. Drum potential sensor, drum or charge corona


365 V1 problem. Drum potential sensor, drum, charge corona, dirty optics402 Transfer, transfer belt, HVT440 Main motor speed problem442 Drum thermistor500 Bypass feed501 Paper feed motor502 1st lift motor503 2nd lift motor504 3rd lift motor506 LCT motor507 LCT feed motor508 Tandem fence motor510 Tandem side home sensor511 Tandem side home sensor520 Duplex/fuser drive motor problem522 Jogger home sensor523 Jogger home sensor541 Fuser thermistor542 Fuser does not warm-up543 Fuser temperature too high. Monitored by main board544 Fuser temperature too high. Monitored by optics board545 Low fuser temperature. Monitored by main board546 Low fuser temperature. Monitored by optics board547 Fuser lamp won’t shut off548 Erratic fuser temperature600 Communication problem between main board and operation board601 Communication problem between main board and optics board602 Communication problem between main board and high voltage unit603 Main board problem620 Communication problem between main board and document feeder boards621 Communication problem between main board and sorter staplers or finisher700 DJF/RDH feed motor701 DJF/RDH transport belt problem702 DJF exit or RDH inverter motor703 RDH exit motor problem730 Sorter/stapler or finisher transport motor731 Bin lift motor732 Tray shift motor

733 Tray shift lift motor735 Duplex jogger motor737 Gripper motor738 Staple motor740 Staple drive motor741 Bin rear plate motor (stapler)742 Finisher stack feed motor900 Total counter901 Total counter

SC Full waste toner bottle. Technician must empty this. Emptying the waste toner and reinstalling thebottle will clear this code


11 Exposure lamp13 Exposure lamp14 Electrical frequency problem21 Scan problem22 Scan problem24 Scan home problem25 Scan drive motor problem26 Scan problem during simulation V1 adjustment (SP mode 67)27 Scan problem during simulation28 Lens home problem29 Lens home problem2A Mirror home sensor2B Mirror home sensor2D Scan drive problem or fuse 5 on optics board31 Drum thermistor41 Tray lift42 2nd tray lift43 3rd tray lift53 Fuser thermistor problem54 Fuse temperature low55 Fuser temperature too high56 Fuser temperature low57 Fuser lamp on too long58 Fuser temperature erratic61 Main drive problem, or fuse 1 or fuse 6 on main motor board62 Developer drive problem, or fuse 1 on developer motor drive board81 Duplex jogger home sensor82 Duplex jogger home sensor85 Charge corona cleaner problem86 Charge corona cleaner problem87 Transfer/separator corona cleaner unit not working88 Transfer/separator corona cleaner unit not home


91 Total counterB1 Sorter shift trayB2 Sorter shift motorB3 Sorter shift tray up/down motorB4 Stapler transport motorB5 Stapler lift motorB6 Stapler drive motorB7 Stapler jogger motorB8 Stapler motor

Ricoh M10Code Description

E1 Exposure lampE2 ScanE5 FuserE6 DriveE7 Master not turningE8 Lamp heater (exposure)


Ricoh RiproCode Description

E1 Exposure problemE2 ScannerE5 FusingE6 DriveE7 Master not turningE8 Exposure lamp heaterE1 Exposure sensor/lamp stabilizerE1 Exposure sensor or lamp stabilizerE2 ScannerE2 ScannerE3 Developer unitE3 Developer unitE5 FuserE5 FusingE6 Main driveE6 Main driveE7 Master unitE7 Master unit


Royal 130Royal 130RRoyal 1602Royal 2502Royal 3302


Royal 130Code Description

11 Paper feed jam12 Paper feed jam21 Separator jam22 Separator jam31 Exit jam32 Exit jam41 Optics problem51 Door open61 Document feeder open62 Document feeder jam63 Document feeder exit jam64 Document feeder original did not exit71 Sort jam72 Sort door open72 Sort exit jam11 Paper feed jam12 Paper feed jam21 Separator jam22 Separator jam31 Exit jam32 Exit jam41 Optics problem51 Door open61 Document feeder open62 Document feeder jam63 Document feeder exit jam64 Document feeder original did not exit71 Sort jam72 Sort door open72 Sort exit jam


Royal 130RCode Description

11 Paper feed jam12 Paper feed jam21 Separator jam22 Separator jam31 Exit jam32 Exit jam41 Optics problem51 Door open61 Document feeder open62 Document feeder jam63 Document feeder exit jam64 Document feeder original did not exit71 Sort jam72 Sort door open72 Sort exit jam



11 Jam in upper cassette12 Jam in lower cassette13 Jam in optional cassette14 Jam21 Separator jam32 Conveyor jam41 Optical unit42 Optical unit43 CVR problem (ex. Lamp/Bd.)44 Optical unit45 Lens unit46 Lens unit51 Door open52 Drive71 Sorter lid open72 Sorter81 No key counter



41 Optics51 Front door open61 Document feeder open81 Key counter out


Sanyo 1100Sanyo 1102Sanyo 115Sanyo 1150Sanyo 1152Sanyo 116Sanyo 120Sanyo 122Sanyo 125Sanyo 133Sanyo 50Sanyo 50LSanyo 600Sanyo 605Sanyo 70Sanyo 800Sanyo 802Sanyo 850Sanyo 852

Sanyo 870Sanyo 90Sanyo Z-80


Sanyo 1100Code Description

H2 Main drive malfunction, sensor boardH2 Main drive malfunction or sensor boardH4 No 24VDC (or less than 18VDC)H4 24V problemH6 Optical lens unitH6 Optical lens unit or sensor boardH8 Cleaning system malfunctionH8 Cleaning system malfunction



E1 Scan not homeE2 Scan did not reach reg. SwitchE3 DC motor overloadE4 Scan speed errorE5 No scan returnH2 DriveH3 Low temperatureH4 No 24VH6 LensH8 Cleaning unitH2 Main drive malfunction or sensor boardH2 Main drive malfunction, sensor boardH4 No 24VDC (or less than 18VDC)H4 24V problemH6 Optical lens unitH6 Optical lens unit or sensor boardH8 Cleaning system malfunctionH8 Cleaning system malfunctionH2 Main drive malfunction or sensor boardH2 Main drive malfunction, sensor boardH4 24V problemH4 No 24VDC (or less than 18VDC)H6 Optical lens unit or sensor boardH6 Optical lens unitH8 Cleaning system malfunctionH8 Cleaning system malfunction



E1 Scan not homeE2 Scan did not reach reg. SwitchE3 DC motor overloadE4 Scan speed errorE5 No scan returnH2 DriveH3 Low temperatureH4 No 24VH6 LensH8 Cleaning unit



H1 High temperatureH11 Mirror home/not homeH12 MirrorH14 Mirror motor speedH15 No mirror returnH3 Low temperatureH4 24V problemH6 LensJ0 PF jamJ1 Registration jamJ2 Transport jamJ3 Fuser jamJ4 Separator area jam



H1 High temperatureH11 Mirror not homeH12 Scan problemH13 Mirror motor speedH14 Mirror motor speedH15 No mirror returnH3 Low temperatureH4 Low 24VH5 Side erase shutter not homeH6 Lens not homeH7 Under tonedH9 No power to toner sensorJ0 PF jamJ1 Registration jamJ2 Transport jamJ3 Fuser jam



Ba Battery problemCL Door interlockH1 high fuser temperatureH16 Total counter unplugged, or 24 volt problemH3 Low fuser temperatureH6 Lens home problemH8 Scan problemHA Doc. Feeder interface to copierJ0 Feed jamJ1 Internal jamJ3 Internal or exit jamJ4 Jam in drum areaJ8 Jam in document feederPE Paper empty



H1 High fuser temperatureH11 Mirror not homeH12 Scan problemH15 Mirror return problemH3 Low fuser temperatureH4 Low 24 voltsH6 Lens not homeJ1 Registration jamJ10 Paper feed jamJ2 Transport jamJ3 Fuser jamJ4 Jam in cleaner unitJ5 Jam in ADF or optional cassette attachmentJ6 Jam in ADF or optional cassette attachmentJA Jam in ADF or optional cassette attachment



C Developer/toner cartridge is not in right or door is openE 20,000 copies have been run and machine should go to shop for drum replacement

H1 High fuser temperatureH2 Scan problemH3 Low fuser temperatureH5 Exposure lamp problemP Add paperC Developer/toner cartridge is not in right or door is openE 20,000 copies have been run and machine should go to shop for drum replacement

H1 High fuser temperatureH2 Scan problemH3 Low fuser temperatureH5 Exposure lamp problemP Add paper


Sanyo 50LCode Description

C Developer/toner cartridge is not in right or door is openE 20,000 copies have been run and machine should go to shop for drum replacement

H1 High fuser temperatureH2 Scan problemH3 Low fuser temperatureH5 Exposure lamp problemP Add paper



H2 Scanner fuserH3 Fuser



E1 Scan not homeE2 ScanH1 High temperatureH3 Low temperatureJ0 Feed jamJ1 Registration jamJ2 Transport jamJ3 Fuser jam



H2 DriveH2 DriveH4 24V problem or fuseH4 check 24v and fuse



H2 DriveH4 24V problem or fuse



H2 DriveH4 check 24v and fuse



Ba Battery problemCL Door interlockH1 high fuser temperatureH16 Total counter unplugged, or 24 volt problemH3 Low fuser temperatureH6 Lens home problemH8 Scan problemHA Doc. Feeder interface to copierJ0 Feed jamJ1 Internal jamJ3 Internal or exit jamJ4 Jam in drum areaJ8 Jam in document feederPE Paper empty


Sanyo Z-80Code Description

bA Battery problemCL InterlockH1 Fuser temperature too highH3 Fuser temperature too lowH6 Lens home problemH7 Mirror home problemH8 Scan home problemJ0 Feed jamJ1 Internal jamJ3 Exit jamP1 Internal jamPE Paper empty


Savin v-35Code Description

00 If this displays at turn on; shorted sensor1 Relay roller area3 Separator area4 Exit area5 Sorter6 Duplex area7 Third feed roller

8 Sort area during duplex: Examples; 04 would indicate that the paper did not reach exit switch. 23would indicate that the separator switch stayed actuated.

E41 Upper lift sensorE43 Lower lift sensorE44 Third lift sensorE53 Open fuser thermistor or no warm upE54 Low temperatureE55 High temperatureE57 High temperatureE61 Pulse generator, Drive problemE81 Jogger problemE91 CounterE93 Main boardU11 Add toner light has been on for 99 copiesU12 Add dispersant light has been on for 99 copiesU13 Too much dispersant. Will not add tonerU21 More than 15 11 x 17 copies or 30 8 1/2 x 11U22 All bins have been used in groupU41 Color selected and too much dispersantU42 Color selected and add dispersant litU45 Color selected and too much dispersantU46 Low color dispersantU51 Transport downU52 Console doorU53 Duplex transportU54 Sorter cover


U55 Paper misaligned in bypass

Sharp 1430Sharp 2020Sharp 2022Sharp 2025Sharp 2027Sharp 2030Sharp 2035Sharp 2040Sharp 2050Sharp 2114Sharp 2116Sharp 2118Sharp 2120Sharp 2214Sharp 2216Sharp 2414Sharp 2514Sharp 7100Sharp 7200Sharp 7320Sharp 7370Sharp 750Sharp 755Sharp 756Sharp 760Sharp 770Sharp 7700Sharp 771Sharp 7750Sharp 780Sharp 7800Sharp 781Sharp 7850Sharp 7900Sharp 810Sharp 8100Sharp 811Sharp 815Sharp 816Sharp 820Sharp 8200Sharp 825Sharp 826

Sharp 8260Sharp 830Sharp 8300Sharp 835Sharp 8350Sharp 8400Sharp 845Sharp 850Sharp 8600Sharp 8875Sharp 900Sharp 901Sharp 9300Sharp 9500Sharp 9550Sharp 9700Sharp 9750Sharp ALLSharp ALL MODELSSharp SF-2014Sharp SF2314Sharp SN-1420Sharp Z50Sharp Z55Sharp Z60Sharp Z-60Sharp Z70Sharp Z-800Sharp Z810


Sharp 1430Code Description

A1 Jam in document feederA2 Jam in document feederC1 Cassette misfeedC2 Cassette feed, bypass unpluggedC3 Bypass misfeedE1 Paper feed jamE3 Exit jam

EE-EL Developer overtoned during setupEE-EU Developer undertoned during setup

J0 Developer setup taking placeJ1 Add tonerJ3 Drum unit not installed properly or missingJ7 Drum unit due for replacingJ8 Wrong drum unit or power was turned on after J7 displayedL6 Key counter or other optional counter accessory problemU1 Drive problemU2 ScanU3 Lens

U4-01 Fuser thermistorU4-02 High fuser temperatureU4-03 Low fuser temperature

U5 500 sheet cassette lift motorU6 Main board problemU7 Document glass too hot (with document feeder)U8 Problem with line voltageU9 Auto developer setup problem



CC Original detection problemCH Lit Steadily: Sorter not installed, or not turned onCH Flashing: DV unit not installed, not connected properly, or not latched in place properly

F1 Sub code 00: Communication error between main board and sorter. Sub code 02: Sorter transportmotor drive.

F2 Sub code 31: Image density sensor. Could be a problem with light level. Sub code 32: Drum marksensor problem. . Does not see mark on drum or sensor not working properly.

H2 Sub code 00: Fuser thermistor open.H3 Sub code 00: Fuser temperature too high.H4 Sub code 00: Fuser temperature too low. Lamp, thermal switch, connections.L1 Scan forward problem. Motor, sensor, boardL3 Scan forward problem. Motor, sensor, board.L4 Drive problem; main motor, gear, sensor, bind.L5 Lens problem. Motor sensor board.L8 Sub code 01: Zero cross.P Paper feed problem or no paper

PC Card counter not installedU2 Sub code 01: Memory loss.U4 Sub code 00: Communication problem between copier and duplex unit.U5 Sub code 00: Communication problem between main board and ADF.



P10 Set or clear departmental counterP11 Display individual departmental countsP13 Clear departmental countersP14 Enter, clear or change department numbersP16 Change max. number of copies that can be runP18 Sends alarm if the wrong department number is tried three times in a rowP19 Change code numberP20 Adjust auto exposureP21 Adjust automautic shufoffP22 Adjust manual exposureP23 Adjust auto clear timeP24 Set up fixed magnification settingsP25 Set maximum number of copies or of setsP26 Binding marginP27 Border erase settingP28 Defaults at power onP29 Display various countsP30 Auto repeat on or offP45 Message display timeP70 Auto paper select on or offP71 Auto cassette select on or offP72 Maximum copies in duplexP73 Copy condition in rewriteP74 Duplex limit when problems with duplex unitP75 Prevent auto duplexP76 Prevent staplingP77 Prevent cover useP90 List programs



C2 Transfer corona problem or HVTCC Original detection problem.CH Door open or developer unit not installed, not connected properly, or not latched in place properly.

F1 Sub code 00: Communication error between main board and sorter. 01: Jogger error. 02: Sortertransport motor drive. 04: Sorter bin sensor problem. Lower limit sensed wrong.

F2Sub code 02: Toner motor problem. 31: Image density sensor problem. Could be a problem with thelight level. 32: Drum mark sensor problem. Does not see mark on drum or sensor does not workproperly. 35: Grid voltage correction will not work during simulation.

F3 Sub code 12: Copier upper cassette lift motor problem. Copier bottom cassette lift motor problem.H2 Fuser thermistor open.H3 Fuser temperature too high.H4 Fuser temperature too low. Lamp, thermal switch, connections.L4 Sub code 01: Drive problem, main motor, sensor, bind.L5 Sub code 03: Drive problem with 4th/5th mirror assembly, motor, sensor, board.L8 Sub code 01: Power frequency problem.PC Card counter or key counter not installed.PF There is an inhibit command from the PC modem. This is reset with simulation 17.U2 Sub code 00 or 01: Memory error.U3 Sub code 20: Mirror motor locked. 21: Mirror motor home sensor.U4 Sub code 02: Duplex alignment plate out of position motor, cable, sensor.

U5 Sub code 00: Communication problem between main board and RADF. 01: RADF motor driveproblem. 02: RADF motor drive problem. 03: RADF resist sensor. 04: RADF exit sensor.

U6 Sub code 00: Communication error between copier and desk. 01, 02, 03: Desk lift motor driveproblem. 08: Desk 24v problem. 09: LCT motor overload. 10: Desk transport motor drive problem.

U7 Sub code 00: Communication problem between copier and PC modem.



C2 Transfer corona problem or HVTCC Original detection problem.CH Door open or developer unit not installed, not connected properly, or not latched in place properly.

F1 Sub code 00: Communication error between main board and sorter. 01: Jogger error. 02: Sortertransport motor drive. 04: Sorter bin sensor problem. Lower limit sensed wrong.

F2Sub code 02: Toner motor problem. 31: Image density sensor problem. Could be a problem with thelight level. 32: Drum mark sensor problem. Does not see mark on drum or sensor does not workproperly. 35: Grid voltage correction will not work during simulation.

F3 Sub code 12: Copier upper cassette lift motor problem. Copier bottom cassette lift motor problem.H2 Fuser thermistor open.H3 Fuser temperature too high.H4 Fuser temperature too low. Lamp, thermal switch, connections.L4 Sub code 01: Drive problem, main motor, sensor, bind.L5 Sub code 03: Drive problem with 4th/5th mirror assembly, motor, sensor, board.L8 Sub code 01: Power frequency problem.PC Card counter or key counter not installed.PF There is an inhibit command from the PC modem. This is reset with simulation 17.U2 Sub code 00 or 01: Memory error.U3 Sub code 20: Mirror motor locked. 21: Mirror motor home sensor.U4 Sub code 02: Duplex alignment plate out of position motor, cable, sensor.






C2 Transfer corona problem or HVTCC Original detection problem.CH Door open or developer unit not installed, not connected properly, or not latched in place properly.H2 Fuser thermistor open.H3 Fuser temperature too high.H4 Fuser temperature too low. Lamp, thermal switch, connections.L4 Sub code 01: Drive problem, main motor, sensor, bind.L5 Sub code 03: Drive problem with 4th/5th mirror assembly, motor, sensor, board.L8 Sub code 01: Power frequency problem.PC Card counter or key counter not installed.PF There is an inhibit command from the PC modem. This is reset with simulation 17.U2 Sub code 00 or 01: Memory error.U3 Sub code 20: Mirror motor locked. 21: Mirror motor home sensor.U4 Sub code 02: Duplex alignment plate out of position motor, cable, sensor.






CC-nn Original sensing problemCH Lit steadily: Door openCH Flashing: Developer unit not installed, not latched or not installed properly

EE-EL During developer calibration, overtoned condition detectedEE-EU During developer calibration, undertoned condition detectedF1-00 Communication problem between main board and staplerF1-02 Stapler sorter transport drive problemF1-03 Problem with guide bar oscillator motorF1-04 Index lower sensorF1-05 Index upper sensorF1-06 Shift motor problem in stapler sorter, or index motor problemF1-08 Staple sorter shift motor drive problemF1-10 Stapler problemF2-00 Toner sensor problemF2-31 Drum surface reflecting problemF2-32 Drum sensor not scanning mark properlyF2-33 Grid voltage is too high or too lowF2-35 During patch detection, measurement is wrongF2-37 Drum mark sensor adjustment problemF3-01 LCT encoderF3-02 LCT lift problemF3-03 LCT down problemF3-12 Cassette 1 lift problemF3-22 Cassette 2 lift problemF3-32 Cassette 3 lift problemF3-42 Cassette 4 lift problemH2-00 Fuser thermistorH3-00 Fuser temperature too highH4-00 Fuser temperature too lowL1-00 Scan problemL2-00 Mirror motor drive problemL3-00 Scan return problem


L4-01 Drum motor drive problemL4-02 Main motor drive problemL5-00 4/5 mirror drive problemL8-01 Full wave signal missing to auto exposureL8-02 Full wave signal to auto exposure is incorrectL8-03 During auto exposure adjust procedure, the auto exp.P20 Adjust automatic exposureP21 Auto shut off timingP22 Toner save modeP25 Maximum number of copies that can be selectedP26 Margin shiftP28 Initial statusP29 To read total copiesP70 Auto paper selectP72 Bypass in duplexP74 Stop document feeder useP75 Stop duplex useP76 Stop stapler useP83 Modem access to codes through phone lineP90 Display all of the operator programsPC Card counterPF Modem problem

U0-00 Operation panel problemU2-00 EEPROM error. Reset with sim. 16U3-00 Communication problem between master and mirror controllerU3-20 Mirror drive problemU3-21 Mirror home sensor problemU3-26 Mirror motor voltage problemU3-41 Lens motor home correction did not go wellU3-42 4/5 mirror motor problem similar to U3 -41U4-02 Duplex alignment plate sensorU4-03 Duplex rear plate sensorU5-00 Communication problem between RADF and copierU5-01 RADF resist sensorU5-02 RADF reverse sensorU5-03 RADF timing sensorU5-04 RADF empty sensorU5-11 RADF paper feed drive problem

U5-12 RADF transport drive problemU7-00 Communication problem between copier and modem


CH Flashing: DV unit not installed, not connected properlyCH Lit steadily: Sorter not installed or not turned on

EE-EL During developer calibration, problem of some kind. Over tonedEE-EU During developer calibration, problem of some kind. Under tonedF1-00 Communication error between main board and sorterF1-02 Transport motor driveF1-04 Bin sensor problem. Upper or lower limit sensor problemF1-05 Sorter bin home sensorF1-06 Sorter bin motor driveF1-14 Take out sensor problemF2-31 Image density sensor problemF2-32 Drum mark sensor problemF2-35 Grid voltage correction will not work on the patch voltage is outside the expected rangeH2-00 Fuser thermistor openH3-00 Fuser temperature too highH4-00 Fuser temperature too low. Lamp, thermal switch, connections

L1 Scan forward problemL3 Scan return problemL4 Drive problem; main motor, gear, sensor, bindL5 Lens problem

L8-01 Zero cross (board problem)L8-03 Auto exposure sensor problem

P Paper feed problemPC Card counter not installed

U2-01 Memory lossU2-04 EEPROM errorU5-00 Communication problem between main board and ADFU5-01 Registration sensor problem during adjustment, or adjustment value is not a valid numberU5-02 Exit sensor adjustment problem; invalid adjustment valueU5-11 Paper feed drive problemU5-12 Transport motor drive



CH If lit steadily, paper feed section cover is open or manual feed unit not installed properly. If flashing,developer seal still installed, or toner density sensor/main board problem.

EE Sub code EU: undertoned. May be toner density sensor problem or developer unit problem. Subcode EL: Over toned. May be toner density sensor problem or developer unit problem.

H2 Sub code 0: Fuser thermistor.H3 Sub code 0: Fuser temperature too high.H4 Sub code 0: Fuser temperature too low.

L1Scan problem. Sub code is 0, but there is no more detail. Could be no scan drive; scan did notleave home; scan did not return home; scan overloaded; mirror motor problem; scan cable cameoff.

L3 Scan return problem. Sub code 0. Approximately same causes as L1L4 Sub code 1: Main drive problem. Sensor, gear, motor.L5 Sub code 2: Lens drive, motor, sensor.

L8 Sub code 1 Power frequency varies by more than 5 % or for more than 5 sec. Sub code 3: AEsensor problem.

PC Key counter not installed.SPFJAM Document feeder problem.

U2 Sub code 1: Main board EEPROM problem. Sub code 4: Memory problem.U5 Sub code 5: high temperature at exposure glass when using document feeder.



0 Stepping motor10 Mirror motor40 Dark box switch8 Mirror motor

C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH possible DV unit not installed properlyCH Interlock or thermal fuseH1 Heater thermal fuseH2 ThermistorH3 High TemperatureH4 Low TemperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward ScanL2 End of ScanL3 Return of ScanL4 PT/main motorL5 LensP1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU3 Dark box




C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH possible DV unit not installed properlyCH Interlock or thermal fuseH1 Heater thermal fuseH2 ThermistorH3 High TemperatureH4 Low TemperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward ScanL2 End of ScanL3 Return of ScanL4 PT/main motorL5 LensL6 Charge block switchP1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU3 Dark box



CH Door open or developer unit outEL Developer problemEU Developer set up problemP

flashing Out of paper

P lit No cassette in machinePC Personal counter not installedU3 Auto exposure sensor problem



CH Door open or developer unit outEL Developer problemEU Developer set up problemP

flashing Out of paper

P lit No cassette in machinePC Personal counter not installed




C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH Interlock or thermal fuseCH possible DV unit not installed properlyH1 Heater thermal fuseH2 ThermistorH3 High TemperatureH4 Low TemperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward ScanL2 End of ScanL3 Return of ScanL4 PT/main motorL5 LensP1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU3 Dark box

SERVICE TIPS & PROCEDURES

Maintenance Counter reset is CROP 20, PrintContributed by: SteveGeneral reset for error codes is CROP 14 Print




C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH possible DV unit not installed properlyCH Interlock or thermal fuseH1 Heater thermal fuseH2 ThermistorH3 High TemperatureH4 Low TemperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward ScanL2 End of ScanL3 Return of ScanL4 PT/main motorL5 LensP1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU3 Dark box0 Main board, operations panel0 Data transfer (main and operations)0 Data transfer (main and ADF)1 Document feeded motors1 Exposure lamp board or operations2 Automatic exposure sensor, exposure lamp board


U Press {Print} and read secondary code:U3 Press {Print} and read secondary code:U4 Press {Print} and read secondary code:


0 Data transfer (main and ADF)0 Data transfer (main and operations)0 Main board, operations panel1 Document feeded motors1 Exposure lamp board or operations2 Automatic exposure sensor, exposure lamp boardU Press {Print} and read secondary code:U3 Press {Print} and read secondary code:U4 Press {Print} and read secondary code:




C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH Interlock or thermal fuseCH possible DV unit not installed properlyH1 Heater thermal fuseH2 ThermistorH3 High TemperatureH4 Low TemperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward ScanL2 End of ScanL3 Return of ScanL4 PT/main motorL5 LensP1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU3 Dark boxCC Document sensorCH Door openEE Developer did not set up properlyEL Developer sensorEU Developer sensorH2 Thermistor


H3 High temperatureH4 Low temperatureL1 Forward scanL2 Forward scanL3 Scan returnL5 LensL6 Bottom rotating cassetteL8 SignalL9 SorterU1 BatteryU2 Back up batteryU3 Auto exposure sensorU5 Problem in interface between machine and ADF


CC Document sensorCH Door openEE Developer did not set up properlyEL Developer sensorEU Developer sensorH2 ThermistorH3 High temperatureH4 Low temperatureL1 Forward scanL2 Forward scanL3 Scan returnL5 LensL6 Bottom rotating cassetteL8 SignalL9 SorterU1 BatteryU2 Back up batteryU3 Auto exposure sensorU5 Problem in interface between machine and ADF



CC Not sensing document on glassCH Door open/DV unit not installed properlyEE DV did not set up properlyEL DV problem-overtoned conditionEU DV problem-undertoned conditionH2 Fuser thermistorH3 Fuser temperature too highH4 Fuser temperature too lowL1 Forward scanL3 Return scanL7 Developer unit shift problemPC Key counterU1 Dead batteryU2 Battery problem



1 Open interlock switch2 Bad thermofuse/thermistor3 High or low temperature4 Scanner problem0 Data transfer10 Mirror base4 Stepping motor clock pulse40 Lens8 Mirror motor

U3 Press {Print} and read secondary code:



0 Data transfer10 Mirror base4 Stepping motor clock pulse40 Lens8 Mirror motor




1 Door or separator interlock2 Instantly=Thermofuse3 High temperature4 Low temperature (if it takes 11 min)5 Scanner problem if it takes several seconds6 Optics problem on 8207 Thermistor




C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH Interlock or thermal fuseCH possible DV unit not installed properlyH1 Heater thermal fuseH2 ThermistorH3 High TemperatureH4 Low TemperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward ScanL2 End of ScanL3 Return of ScanL4 PT/main motorL5 LensL6 Charge block switchP1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU3 Dark box




A1 Document feeder problem.CH Toner cartridge not installed or not installed properly.H2 Sub code 0: Fuser thermistor.H3 Sub code 0: Fuser temperature too high.H4 Sub code 0: Fuser temperature too low.L1 Document feeder problem.

L3 Scan return problem. Sub code is 0, but there is no more detail. Could be no scan drive; scan did notleave home; scan did not return home; scan overloaded; mirror motor problem; scan cable came off.

L4 Sub code 1: Main drive problem. Sensor gear motor.L5 Sub code 2: Lens drive, motor, sensorP Paper feed.

U2 Sub code 1: Main board EEPROM problem. 4: Memory problem.U5 Sub code 5: high temperature at exposing glass when using document feeder.0 Stepping motor10 Mirror motor40 Dark box switch8 Mirror motor

C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH Interlock or thermal fuseCH possible DV unit not installed properlyH1 Heater thermal fuseH2 ThermistorH3 High TemperatureH4 Low Temperature


H5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward ScanL2 End of ScanL3 Return of ScanL4 PT/main motorL5 LensL6 Charge block switchP1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU3 Dark box



C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH Interlock or thermal fuseCH possible DV unit not installed properlyH1 Heater thermal fuseH2 ThermistorH3 High TemperatureH4 Low TemperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward ScanL2 End of ScanL3 Return of ScanL4 PT/main motorL5 LensL6 Charge block switchP1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU3 Dark box




A1 Document feeder problem.C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH possible DV unit not installed properlyCH Interlock or thermal fuseCH Toner cartridge not installed or not installed properly.H1 Heater thermal fuseH2 Sub code 0: Fuser thermistor.H2 ThermistorH3 High TemperatureH3 Sub code 0: Fuser temperature too high.H4 Sub code 0: Fuser temperature too low.H4 Low TemperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Document feeder problem.L1 Forward ScanL2 End of ScanL3 Return of Scan


L4 PT/main motorL4 Sub code 1: Main drive problem. Sensor gear motor.L5 LensL5 Sub code 2: Lens drive, motor, sensorL6 Charge block switch


P Paper feed.P1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU2 Sub code 1: Main board EEPROM problem. 4: Memory problem.U3 Dark boxU5 Sub code 5: high temperature at exposing glass when using document feeder.



C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH Interlock or thermal fuseCH possible DV unit not installed properlyH1 Heater thermal fuseH2 ThermistorH3 High TemperatureH4 Low TemperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward ScanL2 End of ScanL3 Return of ScanL4 PT/main motorL5 LensL6 Charge block switchP1 Copy lamp thermal fuseU1 Low batteryU2 Data transferU3 Dark box0 Data transfer10 Mirror base4 Stepping motor clock pulse40 Lens8 Mirror motor






U2 Sub code 1: Main board EEPROM problem. 4: Memory problem.U5 Sub code 5: high temperature at exposing glass when using document feeder.CC Not sensing document on glassCH Door open/DV unit not installed properlyEE DV did not set up properlyEL DV problem-overtoned conditionEU DV problem-undertoned conditionH2 Fuser thermistorH3 Fuser temperature too highH4 Fuser temperature too lowL1 Forward scanL3 Return scanL7 Developer unit shift problemPC Key counterU1 Dead batteryU2 Battery problem






U2 Sub code 1: Main board EEPROM problem. 4: Memory problem.U5 Sub code 5: high temperature at exposing glass when using document feeder.



C2 Transfer corona problem

CH If lit steadily, open door or other interlock. If flashing, developer unit not installed or not connectedproperly

H2 Fuser thermistorH3 Fuser overheat. Triac pinched wireH4 Low fuser temperature. Lamp, thermal fuse, thermistor, connectionL1 Scan problem. Did not leave home positionL2 Scan left home, but did not complete scanL3 No return scanL4 Drive problemL5 Lens problem

L9 Sorter index. If 0 is flashing, sorter index home sensor did not actuate. If 1 is flashing, sorter bottomactuator remained actuated

U1 Battery. Replace battery (might have 2) and do simulation 13 to resetU2 Communication problem within boards. To reset, jumper test points W2 & U2



0 Desk board and main board0 Data transfer10 Desk alignment board10 Mirror base20 Sort gate4 Stepping motor clock pulse40 Lens8 Mirror motor

U3 Press {Print} and read secondary code:U4 Press {Print} and read secondary code:



0 Data transfer (duplex tray board and main board)0 Data transfer1 Alignment plate not home10 Mirror not home2 Inversion motor20 Mirror base collision sensor3 24V problem4 Stepping motor40 Lens not home8 Mirror motor

U3 Press PrintU4 Duplex;press {Print}



40(flashing) Lens home problemC2 Transfer coronaCH Door open

CH(flashing) DV unit not installedCL Drum cleaner connectorH2 ThermistorH3 High fuser temperatureH4 Low fuser temperatureL1 MirrorL2 ScanL3 Scan returnL4 DriveL5 LensPC Key counterU1 Dead batteryU2 Dead batteryU3 Lens or mirrorU4 Duplex


Sharp ALLCode Description

0 Main motor/main PWB data transfer10 Mirror motor4 Stepping motor40 Dark box switch8 Mirror motor

C1 Charge coronaC2 Transfer coronaC3 Discharge coronaCH Interlock or thermofuseCH

(flickering) DV unit is not in

H1 Heat thermofuseH2 ThermistorH3 High temperatureH4 Low temperatureH5 Lower thermofuseH6 Lower thermistorH7 High temperature in lower rollerH8 Low temperature in lower rollerL1 Forward scanL2 End of scanL3 Return scanL4 PT/main motorL5 LensL6 Charge block switchP1 Copy lamp thermofuseU1 Low batteryU2 Data transferU3 Dark boxC1 Charge coronaC2 Transfer coronaC3 Discharge coronaCE Sorterdoor


CH Interlock or optics thermofuseCH

(flashing) DV unit out

L1 Scan forwardL2 ScanL3 Scan not at homeL4 Main motor not turning (PT)L5 LensL6 Charge blockswitch (781)L8 No power to main boardL9 Sorter

Sharp SF-2014Code Description







Sharp SF2314Code Description










Sharp SN-1420Code Description







Sharp Z50Code Description

(Z70)E Magnification dial not set properlyH Heater problem (fuser has resettableL Scan problemP Paper feed problem



F Thermal fuseL Scan problemU Low battery


Sharp Z-60Code Description

F Thermal fuse - exposure or fuserH Heater problemH Heater problemL Scan problemU Low Battery


Sharp Z-800Code Description











U2 Sub code 1: Main board EEPROM problem. 4: Memory problem.U5 Sub code 5: high temperature at exposing glass when using document feeder.


Toshiba 1340Toshiba 1350Toshiba 1550Toshiba 1650Toshiba 1710Toshiba 2050Toshiba 2060Toshiba 2310Toshiba 2500Toshiba 2510Toshiba 2532Toshiba 2540Toshiba 2810Toshiba 2860Toshiba 2870Toshiba 3210Toshiba 3220Toshiba 3550Toshiba 3560

Toshiba 3570Toshiba 3810Toshiba 3910Toshiba 4010Toshiba 4111Toshiba 4121Toshiba 4560Toshiba 4570Toshiba 4810Toshiba 4910Toshiba 5010Toshiba 5020Toshiba 5120Toshiba 5510Toshiba 5511Toshiba 5610Toshiba 5620Toshiba 727Toshiba 728Toshiba 7610Toshiba 7720Toshiba 7812Toshiba 7815Toshiba 7816Toshiba 7910Toshiba 8412Toshiba 8510Toshiba 8812Toshiba 9110Toshiba 9230


Toshiba 1340Code Description

C5 Scan problemC6 Scan problemC7 Fuser problem (reset with 0 & 5 mode, code 89)CE Missing EEPROMCF Board problemCP Drive problemE1 Paper jamE2 Fuser jamE3 Paper jamE5 Paper feed jamEO Toner waste bottle is full



C5 Scan problemC6 Scan problemC7 Fuser problem (reset with 0 & 5 mode, code 89)CE Missing EEPROMCF Board problemCP Drive problemE1 Paper jamE2 Fuser jamE3 Paper jamE5 Paper feed jamEO Toner waste bottle is full



C01 Main motor drive problemC21 Optics problem Scan , lens, mirror.C26 Exposure lamp detect problem.C32 Setup error (UA)C41 Fuser thermistor, or no heat.C43 Fuser thermistor problem or other fuser problem, after machine goes into ready.C44 Heater problemC54 Communication problem between sorter and machine main board.C55 Communication problem between ADF and machine main board.C71 ADF drive problem.C72 ADF registration sensor problem.C73 EEPROM initialization problem.C81 Sorter paper conveying motor.C82 Sorter bin motor.C83 Sorter upper sensor.C84 Sorter lower sensor.C85 Sorter home sensor.C86 Sorter copy removal sensor.C94 Optics initialization problem in test modes.E01 Paper jamE02 Fuser jamE03 Paper jamE05 Paper feed hamE14 lower cassette jamE71 ADF jamE72 ADF jamE73 ADF jamE75 ADF jam of 2nd originalE81 Sorter jamE82 Sorter jam



A4 Sorter problemA5 Communication problem between main CPU and IPCA6 Sorter interface problemC2 Communication problem between CPU’sC5 Scan or optic problem. Locked up or won’t initialize or return to home positionC7 Fuser problem. After repairing problem, go to "0 & 8 mode", code 87 to resetCF Developer calibration problemCP Drive problemE1 Paper jamE2 Fuser jamE3 Paper jamE4 Front door opened during copy cycleE5 Paper feed jam



A1 Charge corona cleaner problemA2 ADD problemA4 Sorter problemA5 Board problemA6 Sorter board problemA7 ADF interfaceAO Communication problem between main board and PFCC1 Board problemC2 Board problemC3 Board problemC4 Board problemC5 Optics locked or not initialized. Could be scan or lens/mirrorC7 Fuser thermistoe problem, or low temperatureC8 Scan motor won’t shut offCA Main board problemCB ADF drive problemCC ADF drive problemCD BC RAM hardwareCE BC RAM softwareCP Drive problemE0 Waste toner fullE1 JamE2 Fuser jamE3 JamE4 Front door was opened during copy runE5 Feed jamE8 Jam in ADD (duplex)E9 Jam in pedestalEC ADF jamED ADF jamEE ADF exit/reverse jam



A4 Sorter problemA5 Communication problem between main CPU and IPCA6 Sorter interface problemC2 Communication problem between CPU’sC5 Scan or optic problem. Locked up or won’t initialize or return to home positionC7 Fuser problem. After repairing problem, go to "0 & 8 mode", code 87 to resetCF Developer calibration problemCF Developer calibration problemCP Drive problemE1 Paper jamE2 Fuser jamE3 Paper jamE4 Front door opened during copy cycleE5 Paper feed jam



C01 Main motor drive problemC04 Pedestal main drive problemC05 Duplex drive problem.C11 Duplex exit motor.C12 Duplex end motor.C13 Upper cassette.C14 Lower cassette.C15 Pedestal upper cassette.C16 Pedestal middle cassette.C17 Pedestal lower cassette.C18 LCTC21 Scan problemC22 Lens problemC23 Mirror motorC26 Exposure lampC27 Scan motorC33 Set up failureC35 Developer at transfer/separator adjustment. This might mean a developer leak or shorted corona.C41 Fuser thermistor or low temperature.C43 Fuser problem after warm-up.C44 Fuser problem after warm-up.

C45Fuser sub-thermistor open. User problems. Reset required. Turn off power. Hold "0" & "8" keyswhile turning power on. Then press "8". Then press "9". Then press "print". You will read "3" in thedisplay. Using the # keys, press "0" & "9" at the same time.

E01 JamE02 Fuser jamE03 Jam at turn onE04 Front door opened during copy cycleE05 Registration jamE08 Duplex unit jamE11 Duplex jamE12 Bypass jamE13 Upper cassette jam


E14 2nd cassette jamE15 3rd cassette jamE16 4th cassette jamE17 4th cassette jamE19 CT jamE21 LCT jam

E22-E25 Paper jams in copierE71 ADF feed jamE72 ADF transport jamE73 ADF exit jamE74 RADF jamE75 ADF 2nd original jam

E81-E85 Sorter jamE88 Jam after sorter


A4 Sorter problemA5 Communication problem with main boardA6 Communication problem with sorterA7 Communication problem with ADFA9 Exposure lamp problem or auto exposure problemC2 Communication problem between main boardC5 Scan won’t initialize or won’t moveC7 Fuser problem: To clear fuser code, go to 0 & 8 mode, code 89CC ADF belt motor or exit motor not turningCF Auto toner adjustment did not takeCP Drive problem in machineE1 JamE2 Fuser jamE3 JamE4 Front door was opened during copy cycleE5 Feed jam



C1 Scan did not return homeC3 Scan home sensorC4 Scan problemC5 Scan limit sensorC6 Scan did not returnC7 Thermistor or other fuser problemCC Scan did not leave homeCP DriveE1 Jam inside machineE2 Fuser jam or exit jamE3 Exit switch or registration switchE5 Paper feed jamE7 Cassette or registration jam



A1 Transfer/separatorA2 Duplex problemA3 PFC CPU malfunctionA4 Sorter problemA5 Communication problem between main board and IPCA6 Sorter board to copier communication problemA7 Communication problem between copier and RADFAO Communication main board problemC3 Communication problem between main board and sub processorC5 Optics locked or not initialized

C7Fuser problem. Reset required. Turn off power. Hold "0" & "8" keys while turning on power. Thenpress "8". Then press "9". Then press "print". You will read "3" in the display. Using the number keys,press "0". Then press "interrupt". Then press "0" & "9" at the same time.

CB ADF feed motor drive problemCC ADF transport motor drive problemCP Copier main motor drive problemE1 JamE2 Fuser jamE3 Jam at turn onE4 Front door opened during copy cycleE5 Registration jamE8 Duplex unit jamE9 Jam in paper feed unit pedistalEC ADF jamED ADF transport jamEE ADF exit or reversing jam



C5 Scan problemC7 Heater problemCD EEPROM at end of lifeCE EEPROM/main board problemCF DV unit out or toner sensor problemCP DriveE1 Paper jam before exitE2 Exit jamE3 JamE5 Cassette jamE6 Bypass jamEO Waste toner full



C1 Scan not homeC1 Scan not homeC1 Scanner not homeC2 First paper path switch or sub processorC2 First paper path switch or sub processorC2 First paper path switch or sub processorC5 Scan stop switchC5 Scan won’t stopC5 Scan won’t stopC7 FuserC7 Fuser problemC7 Fuser problemC8 LensC8 LensC8 LensC9 No 24VC9 No 24VC9 Check 24V



C1 Scan not homeC2 Scan did not leave homeC3 Forward scanC4 Forward scan (dual page mode)C5 Scan limitC6 Scan returnC7 ThermistorCP Motor lockE1 Fuser jamE2 Exit jamE3 JamE5 PF jamE7 PF jam



C4 Cam switchC5 OpticsC7 Thermistor or fuserC8 Scan motor stays onCE Main boardCO Dead batteryCP DriveE1 JamE2 Fuser jamE3 Jam at turn onE4 Door opened during copy run



C2 Signal to sub processorC4 Cam motorC5 OpticsC7 Thermistor or fuser problemCD Weak batteryCE Battery disconnectedCO DV select problemCP DriveE1 JamE2 Fuser jamE3 Jam after turning onE4 Door opened during runE5 Lower cassette jamE6 Upper cassette



C5 InitializingC5 InitializingC6 Home switchC6 Home switchC7 ThermistorC7 ThermistorC8 Scan motor onC8 Scan motor onC9 Scan problemC9 Scan problemE0 Waste toner bag fullE0 Waste toner bag fullE1 JamE1 JamE2 Fuser jamE2 Fuser jamE3 Exit jamE3 Exit jamE4 Front doorE4 Front door



C0 DV select switch or motorC0 DV select switch or motorC0 DV select switch or motor problemC1 Signal from sub processor (motor control board)C1 Signal for sub processor (motor control board)C1 Signal for sub processorC2 Signal for sub processorC2 Signal from sub processor (motor control board)C3 Signal for sub processorC3 Signal from sub processor (motor control board)C4 Signal from sub processor (motor control board)C4 Signal for sub processorC5 OpticsC5 OpticsC5 OpticsC6 Home sensorC6 Home sensorC6 Home sensorC7 FuserC7 FuserC7 FuserC8 ScanC8 ScanC8 ScanCA Sub processorCA Sub processorCA Sub processorCD Weak batteryCD Weak batteryCD Weak batteryCE Battery disconnectedCE Battery disconnected


CE Battery disconnectedCP Main motorCP Main motorCP Main motor


C0 DV select switch or motorC0 DV select switch or motorC0 DV select switch or motor problemC1 Signal from sub processor (motor control board)C1 Signal for sub processor (motor control board)C1 Signal for sub processorC2 Signal for sub processorC2 Signal from sub processor (motor control board)C3 Signal for sub processorC3 Signal from sub processor (motor control board)C4 Signal from sub processor (motor control board)C4 Signal for sub processorC5 OpticsC5 OpticsC5 OpticsC6 Home sensorC6 Home sensorC6 Home sensorC7 FuserC7 FuserC7 FuserC8 ScanC8 ScanC8 ScanCA Sub processorCA Sub processorCA Sub processorCD Weak batteryCD Weak batteryCD Weak batteryCE Battery disconnectedCE Battery disconnected


CE Battery disconnectedCP Main motorCP Main motorCP Main motor


01 Scan problem01 Scanner problem02 Paper jam or switch02 Paper jam or path switch03 Exit switch problem03 Exit switch04 Jam or paper on drum04 Paper on drum05 Jam or false jam05 False jam



C2 BoardC3 BoardC4 Cam switchC5 OpticsC7 ThermistorC8 Scan motorCD EEPROM deadCE EEPROMCP Drum motorE1 JamE2 Fuser jamE3 JamE4 InterlockE5 PF (lower cass.)E6 PF (upper cass.)



A1 Spot motorA2 Duplex guideC0 Developer shift motorC2 Signal main boardC3 Signal from main boardC4 Cam switchC5 Optics have not movedC7 Thermistor or cold warm upC8 Scan motorCD Eprom deadCE EpromCP Drum/fuser motorE1 JamE2 Fuser jamE3 JamE4 Interlock opened during copy cycleE5 Paper feed jam from lower cassetteE6 Paper feed jam from upper cassette



C5 InitializingC5 InitializingC5 InitializingC6 Home SwitchC6 Home switchC6 Home switchC7 ThermistorC7 ThermistorC7 ThermistorC8 Scan motor onC8 Scan motorC8 Scan motor onC9 Scan problemC9 Scan problemC9 Scan problemCA Scan switchCA Scan switchCA Scan SwitchCC ADF motor onCC ADF motor onCC ADF motor onE0 Waste TonerE0 Waste toner fullE0 Waste toner bag fullE1 JamE1 JamE1 JamE2 Fuser jamE2 Fuser jamE2 Fuser jamE3 Exit JamE3 Exit jam


E3 Exit jamE4 Front doorE4 Front doorE4 Front door


C5 InitializingC5 InitializingC6 Home switchC6 Home SwitchC7 ThermistorC7 ThermistorC8 Scan motor onC8 Scan motorC9 Scan problemC9 Scan problemCA Scan SwitchCA Scan switchCC ADF motor onCC ADF motor onE0 Waste TonerE0 Waste toner fullE1 JamE1 JamE2 Fuser jamE2 Fuser jamE3 Exit jamE3 Exit JamE4 Front doorE4 Front door



C5 InitializingC5 InitializingC6 Home switchC6 Home SwitchC7 ThermistorC7 ThermistorC8 Scan motor onC8 Scan motorC9 Scan problemC9 Scan problemCA Scan SwitchCA Scan switchCC ADF motor onE0 Waste TonerE0 Waste toner fullE1 JamE1 JamE2 Fuser jamE2 Fuser jamE3 Exit jamE3 Exit JamE4 Front doorE4 Front door



C0 Paper feed cam switch problemC2 Bad signal to main boardC3 Bad signal from main boardC5 OpticsC7 Fuser problemC8 Scan motor staying onCC Document feeder problemCE Battery or memory problemCP DriveE1 JamE2 Fuser jamE3 JamE4 Door was opened during jobE5 Paper feed jam



C0 Cam motorC0 Cam motorC0 Cam motorC1 Signal to color sub processorC1 Signal to color sub processorC1 Signal to color sub processorC2 Signal to black sub processorC2 Signal to black sub processorC2 Signal to black sub processorC3 Signal from color sub processorC3 Signal from color sub processorC3 Signal from color sub processorC4 Signal from black sub processorC4 Signal from black sub processorC4 Signal from black sub processorC5 InitializingC5 InitializingC5 InitializingC6 Scan home switchC6 Scan home switchC6 Scan home switchC7 ThermistorC7 ThermistorC7 ThermistorC8 Scan motorC8 Scan motorC8 Scan motorC9 ScanC9 ScanC9 ScanCA Document feederCA Document feeder


CA Document feederCB MemoryCB MemoryCB MemoryCC Document feederCC Document feederCC Document feederCE MemoryCE MemoryCE MemoryE0 Toner bagE0 Toner bagE0 Toner bagE1 JamE1 JamE1 JamE2 Fuser jamE2 Fuser jamE2 Fuser jamE3 Exit jamE3 Exit jamE3 Exit jamE4 Front doorE4 FrontE4 Front


C0 Cam switches on cam motorC2 Bad signal to sub processorC3 Bad signal from sub processorC5 Scan does not initializeC7 Heater problemC8 Scan motor stays onCC ADFCD Weak battery in memory EPROMCE Memory disconnectedCP Drive problemE1 JamE2 Fuser jamE3 JamE4 Door opened during copyE5 Feed jam



C5 InitializingC5 InitializingC5 InitializingC6 Home SwitchC6 Home switchC6 Home switchC7 ThermistorC7 ThermistorC7 ThermistorC8 Scan motor onC8 Scan motorC8 Scan motor onC9 Scan problemC9 Scan problemC9 Scan problemCA Scan switchCA Scan switchCA Scan SwitchCC ADF motor onCC ADF motor onCC ADF motor onE0 Waste TonerE0 Waste toner fullE0 Waste toner bag fullE1 JamE1 JamE1 JamE2 Fuser jamE2 Fuser jamE2 Fuser jamE3 Exit JamE3 Exit jam


E3 Exit jamE4 Front doorE4 Front doorE4 Front door


A1 Charge corona cleaner problemA2 Duplex problemC0 Cam motorC1 Bad input to upper logic subprocessorC2 Bad input to lower logic subprocessorC3 Bad output from upper subprocessorC4 Bad signal from lower subprocessorC5 Optics problem at turn onC6 Scan home switchC7 Thermistor or fuser problemC8 Scan motor stays onC9 Scan problemCA IndicatorsCB MemoryCC Motor stop signal present too longCE Software problemE0 Toner bag fullE1 JamE2 Fuser jamE3 Exit jamE4 Door opened during run



A1 Charge corona cleanerA2 Duplex problemC1 Board problem. Input to upper logic subprocessorC2 Board problem. Input to lower logic subprocessorC3 Board problem. Output to upper logic subprocessorC4 Board problem. Output to lower logic subprocessorC5 Optics locked or not initialized. Could be scan or lens mirrorC6 Scan home switchC7 Fuser thermistor problem, or low tempC8 Scan motor won’t shut offCA IndicatorsCB MemoryCC Motor stop signal present too longCE SoftwareCO Paper feed cam motor problemE0 Waste toner fullE1 JamE2 Fuser jamE3 JamE4 Front door was opened during copy runE5 Feed jam


Xerox 1012Xerox 1012REXerox 1020Xerox 1025Xerox 1035Xerox 1038Xerox 2830Xerox 5011Xerox 5012Xerox 5014Xerox 5016Xerox 5017Xerox 5018Xerox 5028Xerox 5312Xerox 5313Xerox 5314Xerox 5318Xerox 5320

Xerox 5322Xerox 5328Xerox 5330Xerox 5340Xerox 5343Xerox 5345Xerox 5350Xerox 5352Xerox 5355Xerox 540Xerox 560Xerox 5622Xerox 580Xerox XC520


Xerox 1012Code Description

E1 Jam between paper feed and fuserE3 Jam in fuserE5 Clam shell openE6 Paper feed section cover is openJ1 Toner cartridge near emptyJ3 Drum cartridge not seated properlyJ7 Waste toner full (replace drum cartridge)L6 Key counter outL8 Exposure area overheatU1 No clock pulse (drive problem)U2 Scan problemU3 Lens/mirror problem (RE model only)U4 Heat problemU8 Exposure lamp control circuit problemE1 Jam between paper feed and fuserE3 Jam in fuserE5 Clam shell openE6 Paper feed section cover is openJ1 Toner cartridge near emptyJ3 Drum cartridge not seated properlyJ7 Waste toner full (replace drum cartridge)L6 Key counter outL8 Exposure area overheatU1 No clock pulse (drive problem)U2 Scan problemU3 Lens/mirror problem (RE model only)U4 Heat problemU8 Exposure lamp control circuit problem


Xerox 1012RECode Description

E1 Jam between paper feed and fuserE3 Jam in fuserE5 Clam shell openE6 Paper feed section cover is openJ1 Toner cartridge near emptyJ3 Drum cartridge not seated properlyJ7 Waste toner full (replace drum cartridge)L6 Key counter outL8 Exposure area overheatU1 No clock pulse (drive problem)U2 Scan problemU3 Lens/mirror problem (RE model only)U4 Heat problemU8 Exposure lamp control circuit problem



LL probable bad heater lamp



A1 DF jamC1 PF jam cass. 1C2 PF jam cass. 2C3 PF jam cass.3C9 Bypass jam

E1-1 Paper jam before exit switchE1-2 Paper jamE1-5 Paper jamE1-6 Paper jamE3-3 Paper jam at exit switchE3-4 Paper jam at exit switchE5 Front door openF1 Collator jamF5 Collator interlockF8 No power to collatorF9 Collator bin home switchJ7 250 copies since toner waste was fullL5 Original cass. not present after clearing interruptL6 Key counterL8 Platen glass too hotU1 Main motor clock pulseU2 Scan problem

U3-1 Lens problemU4-1 Open thermistorU4-2 Low temperatureU4-4 TemperatureU4-5 Main PWBU6-1 Main PWBU6-2 Main PWBU6-3 Main board batteryU6-4 InitializationU8 Exposure lamp



A9 Scanner locationA9 Scanner locationA9 Scanner locationC1 Paper feed - upper cassetteC1 No paper feed-upper cassetteC2 No paper feed-lower cassetteC2 Paper feed - lower cassetteC9 Bypass jamC9 Bypass jamC9 Bypass jamE5 Clam shell is openE5 Clam shell openE5 Clam shell openL6 Key counterL6 Key counterL6 Key counterU1 On/OffU1 Off/onU1 Off/OnU2 OpticsU2 OpticsU2 OpticsU4 Low fuser tempU4 Low fuser tempU4 Low fuser temperature



A1 DF jamC1 PF jam cass. 1C2 PF jam cass. 2C3 PF jam cass.3C9 Bypass jam

E1-1 Paper jam before exit switchE1-2 Paper jamE1-5 Paper jamE1-6 Paper jamE3-3 Paper jam at exit switchE3-4 Paper jam at exit switchE5 Front door openF1 Collator jamF5 Collator interlockF8 No power to collatorF9 Collator bin home switchJ7 250 copies since toner waste was fullL5 Original cass. not present after clearing interruptL6 Key counterL8 Platen glass too hotU1 Main motor clock pulseU2 Scan problem

U3-1 Lens problemU4-1 Open thermistorU4-2 Low temperatureU4-4 TemperatureU4-5 Main PWBU6-1 Main PWBU6-2 Main PWBU6-3 Main board batteryU6-4 InitializationU8 Exposure lamp



A9 Scanner locationA9 Scanner locationA9 Scanner locationC1 Paper feed - upper cassetteC2 Paper feed - lower cassetteC9 Bypass jamC9 Bypass jamC9 Bypass jamE5 Clam shell openE5 Clam shell is openE5 Clam shell openL6 Key CounterL6 Key counterL6 Key counterU1 Off/OnU1 On/OffU1 Off/onU2 OpticsU2 OpticsU2 OpticsU4 Low fuser tempU4 Low fuser temperatureU4 Low fuser temp



C8 Bypass jam/no paperC9 Bypass jamE1 JamE3 Fuser jamE5 Clamshell openE6 PF section cover openJ1 Toner cartridge amost emptyJ3 Copy cart (drum unit) missing/not seated rightJ7 Copy cartridge has run 18,000 copiesJ8 Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blewL6 Key counterL8 Exposure glass too hotU1 Drive problemU2 Scan problemU3 Lens or mirror drive problemU4 Fuser problem. Heat lamp, thermoswitch, SSR, thermistorU6 Battery on main boardU8 Exposure lamp or exposure lamp circuit



A1-1 Document feeder feed jamA1-2 Document feeder belt jamA2-1 Document feeder exit jamA2-2 Duplex jamA3 DAD interlockA5 Duplex and DAD right side interlockA6 Copier jams afterA9 Document feed belt drive motor

C1-3 Top cassette misfeedC2-3 Middle cassette misfeedC3-3 Bottom cassette misfeedC9-3 Bypass misfeed

E1-11toE1-14 Paper jam in machine. Did not reach exit switch soon enoughE1-6 Paper path jam

E3-31toE3-34 Exit switch jamE3-6 Fuser jamE5 Front door interlockE6 Right side interlock or TTM interlockF1 Sorter jamF5 Sorter interlockF8 Sorter board to copier main board communication problemF9 Sorter bins



A1 Document is ADFA1-8 Main board received reset signalA2 ADF jamsA6 ADF jamsA7 ADF jamsA9 ADF jamsC1 Feed jamC2 Feed jamC3 Feed jamC4 Feed jam

C5-1 Jams in various areasC5-2 Jams in various areasC5-3 Jams in various areasC5-4 Duplex jamE0 Machine has resetE1 Jam

E1-E0 Registration jamE1-E5 Clamshell interlockE1-E6 Right side interlockE1-E7 Two tray interlockE1-E8 Sorter interlockE1-E9 Copy cartridge interlock

E2 Reset signal happenedE3 JamE4 Exit jam

E4-10 Exit jamE4-5 Clamshell interlockE4-6 Right side interlockE4-7 Two tray interlock. Duplex interlockE4-8 Sorter interlockE4-9 Copy cartridge interlockE5 Clamshell interlock


E6 Right side interlockE7 Duplex interlockE9 Copy cartridge interlock

F3-1 Sorter bin home switchF3-2 Sorter cam switchF3-3 Sorter cam switchJ1-1 Add tonerJ1-2 Temporary low toner signalJ2-0 Replace copy cartridgeL2 2000 copies left on copy cartridgeL3 ADF to machine communication problem

L4(flashing) 1000 copies left on fuser webrr Bad EPROM on main boardU0 Main boardU2 Scan problem

U2-1 Scan homeU3-00 Cam drive problemU3-01 Cam movement slowU3-04 Main board to duplex communicationU3-09 Cam problemU3-12 Jogger problemU3-19 Cam problemU3-21 Cam problemU3-23 Cam problemU3-29 Cam problemU3-32 Cam problemU3-34 Cam problemU3-39 Cam problemU3-43 Cam problemU3-45 Cam problemU3-49 Cam problemU3-54 Cam problemU3-56 Cam problemU3-59 Cam problemU4-1 Fuser problem. Long warm upU4-2 Low fuser temperature after warm upU4-3 High fuser temperatureU4-4 Open fuser thermistor

U4-6 Replace fuser webU4-7 Thermistor signal problemU7-1 Copy cartridge belt drive problemU9-3 Exposure lamp problemU9-4 Toner motorU9-5 Problem in warm up


A1 Document is ADFA1-8 Main board received reset signalA2 ADF jamsA6 ADF jamsA7 ADF jamsA9 ADF jamsC1 Feed jamC2 Feed jamC3 Feed jamC4 Feed jam

C5-1 Jams in various areasC5-2 Jams in various areasC5-3 Jams in various areasC5-4 Duplex jamE0 Machine has resetE1 Jam

E1-E0 Registration jamE1-E5 Clamshell interlockE1-E6 Right side interlockE1-E7 Two tray interlockE1-E8 Sorter interlockE1-E9 Copy cartridge interlock

E2 Reset signal happenedE3 JamE4 Exit jam

E4-10 Exit jamE4-5 Clamshell interlockE4-6 Right side interlockE4-7 Two tray interlock. Duplex interlockE4-8 Sorter interlockE4-9 Copy cartridge interlockE5 Clamshell interlock


E6 Right side interlockE7 Duplex interlockE9 Copy cartridge interlock

F3-1 Sorter bin home switchF3-2 Sorter cam switchF3-3 Sorter cam switchJ1-1 Add tonerJ1-2 Temporary low toner signalJ2-0 Replace copy cartridgeL2 2000 copies left on copy cartridgeL3 ADF to machine communication problem

L4(flashing) 1000 copies left on fuser webrr Bad EPROM on main boardU0 Main boardU2 Scan problem

U2-1 Scan homeU3-00 Cam drive problemU3-01 Cam movement slowU3-04 Main board to duplex communicationU3-09 Cam problemU3-12 Jogger problemU3-19 Cam problemU3-21 Cam problemU3-23 Cam problemU3-29 Cam problemU3-32 Cam problemU3-34 Cam problemU3-39 Cam problemU3-43 Cam problemU3-45 Cam problemU3-49 Cam problemU3-54 Cam problemU3-56 Cam problemU3-59 Cam problemU4-1 Fuser problem. Long warm upU4-2 Low fuser temperature after warm upU4-3 High fuser temperatureU4-4 Open fuser thermistor

U4-6 Replace fuser webU4-7 Thermistor signal problemU7-1 Copy cartridge belt drive problemU9-3 Exposure lamp problemU9-4 Toner motorU9-5 Problem in warm up


C1 Upper paper feed problem. Did not reach feed sensorC2 Lower paper feed problem. Did not reach feed sensorE1 Exit jam. Paper did not reach exit sensorE3 Exit jam. Paper still on exit sensorJ1 Add tonerJ3 Copy cartridge (drum unit) not installedJ7 Copy cartridge (drum unit) must be replacedJ8 Copy cartridge 9drum unit) problemL6 Problem with an accessory. Installed but not initializedU1 Drive problem. Main motor, gear etc.U2 Scan problemU3 Main board dip switches wrong. Lens drive problemU4 Fuser problem. Heat lamp, thermal switch, overheat, thermistor.U6 EPROM errorU8 Auto exposure sensor. No exposure lamp or weak lamp



A1-11 Original ready switchA1-12 Feed sensor

A1-1throughA1-32 All indicate a paper path problem, etc. in the ADF.

A1-21 Original ready switch and document registration sensor or both the document feedsensor and document registration sensor

A1-22 ADF registration sensorA1-23 Original did not reach ADF registration sensor quickly enoughA1-24 ADF sensor stuck down too longA1-25 ADF sensor actuated at the wrong time during single sheet feedA1-26 ADF sensor not actuated quickly enough in sheet feed modeA1-31 In reverse, ADF sensor is not actuated soon enoughA1-32 In reverse, ADF sensor is actuated too long

A2 ADF exit problems

A2-1 Original ready sensor and ADF exit switch are actuated or ADF feed in sensor andADF exit switch are both actuated

A2-2 ADF exit switchA2-3 ADF exit switch is not actuated on timeA3 Irregular size documents

A3-1 Wrong size original sensed in 1 to 1 modeA3-2 Wrong size original sensed in the 2:1 modeA5 ADF interlockA5 ADF interlockA6 ADF single sheet document reset.

A6-1 Reset originalA6-2 Reset sheet feederA7 Platen interlockA7 Document cover interlockA8 ADF exit interlockA8 ADF interlock at exit endC1 Tray 1 jam

C1-2 Paper feed problem in tray 1C1-3 Paper does not reach registrationC2 Tray 2 jam


C3 Tray 3 jamC3-1 Paper feed problem from tray 3C3-2 Paper feed problem from tray 3C3-3 Paper feed problem from tray 1C6-1 Duplex paper feed problem

C6-1, -2 Jams related to duplexC6-2 Duplex and/or tray 1 paper feed problemC6-3 Paper feed problem from tray 1C6-3 Registration sensor, re tray 1C7-1 Paper feed problem from HCF

C7-1, -2 HCF feed problemsC7-2 Paper feed problem from HCF on tray 1C7-3 Paper feed problem from tray 1C7-3 Tray 1 feed problemC8 Paper stays in tray or duplex or HCF

C8-1 Paper on tray 1 feed sensorC8-2 Paper on tray 2 feed sensorC8-3 Paper on tray 3 feed sensorC8-4 Paper on HCF feed sensorC8-5 Paper in duplex sectionC9 Bypass feed problem

C9-3 Paper from bypass did not reach registration sensor quickly enoughE1-10throughE1-25 Internal jam

E1-10toE-15 Paper did not reach exit switchE1-20toE-25 Paper stayed on registration sensor too long

E1-6 Paper on registration sensorE1-6 Paper on registration sensorE2 Reset signal happened. Might read E-2 something else.

E3-30throughE4-14 Exit jamE3-30toE3-35 Exit switch actuated too long

E3-6 Exit jamE3-6 Paper on exit switch

E4-10throughE4-14 Inverter sensor not actuated.E4-10toE4-45 Paper did not reach inverter switch soon enough

E4-15 Inverter sensorE4-40,-41,-12,-43,-44,-45 Duplex entry sensor

E4-6 Paper on inverter switchE4-6 Inverter sensor

E5 Front door interlockE5 Front door interlock

E6-1 Tray 1 interlockE6-1 Tray 1 interlockE6-2 Tray 1 or duplex interlockE6-2 2 tray or duplex interlockE6-3 HCF interlockE6-3 HCF interlockE7-2 Duplex inverter interlock

E7-2, -3 Duplex interlockE7-3 Duplex interlock

E8-10toE8-15 Paper on duplex feed sensor is not actuated soon enoughE8-6 Paper in duplex

E8-6throughE8-15 Duplex entry sensorF1-1 Paper did not reach sorterF1-1 Sorter entry sensorF1-2 Paper stayed on sorter feed sensorF1-6 Sorter exit sensorF1-6 Paper on sorter exit sensorF3 Paper size can not stack or sortF3 Paper size not available for sort/stackF5 Sorter interlockF5 Sorter interlock

H2-1 Communication problem between main board and duplex boardH2-2 Side guard sensor problemH3-1 Communication problem between main board and HCFH3-2 Upper limit sensor problem on HCFH6-1 ADF size sensorH6-2 ADF nudgeer sensor

H6-3 Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies havebeen run without changing toner

J1 Add tonerJ1 Black toner is empty, but 100 copies have been run without changing tonerJ3 Replace copy cartridgeJ3 No copy cartridge (drum unit)J7 Replace copy cartridgeJ7 Copy cartrige must be replaced

J8-1 Wrong copy cartridge installedJ8-1 Wrong copy cartridge installed

J8-2 Copy cartridge EEPROMJ8-2 Copy cartridge EEPROM must be changedL6 Auditron or other counter problemL6 Key counter not installedL8 Platen glass temperature is too highL8 Platen glass too hotL9 Communication problem between inter image and main boardL9 Communication problem between interimage erase/edge lamps and main board

U1-1 Main motor drive problemU1-1 Drive problemU2-1 Scan home problem

U2-1,-2,-3,-4 Scan home sensorU2-2 Scan home problem or optics problemU2-3 Scan home problemU2-4 Scan home problemU3-1 Lens sensor problemU3-1 Lens sensorU4-1 Fuser thermistor openU4-1 Open fuser thermistorU4-2 Fuser did not warm up properlyU4-2 Low fuser temperatureU4-3 Fuser temperature too highU4-3 High fuser temperatureU4-4 Fuser problem. Staying on too longU4-4 High fuser temperatureU4-6 High fuser temperatureU4-6 High fuser temperatureU5-1 Sorter bin home switch not activated

U5-1toU5-4 Sorter bin home problemU5-2 Sorter bin home switch stayed actuatedU5-3 Sorter bin home switchU5-4 Sorter bin home switchU6-1 ROM problemU6-1 ROM problemU6-2 RAM problemU6-2 RAM problemU6-3 BatteryU6-3 Low battery

U6-4 NVM problem. Reinitialize.U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96U8-1 Exposure lamp problem

U8-1,-2,-3,-4,-5,-6 Problem with exposure lamp, lamp sensor, lamp boardU8-2 Communication problem main board and exposure boardU8-3 Exposure lamp or exposure lamp board problem



A1-21 Original ready switch and document registration sensor or both the document feed sensorand document registration sensor


A2-1 Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exitswitch are both actuated

A2-2 ADF exit switchA2-3 ADF exit switch is not actuated on timeA3-1 Wrong size original sensed in 1 to 1 modeA3-2 Wrong size original sensed in the 2:1 modeA5 ADF interlock

A6-1 Reset originalA6-2 Reset sheet feederA7 Document cover interlockA8 ADF interlock at exit end

C1-2 Paper feed problem in tray 1C1-3 Paper does not reach registrationC3-1 Paper feed problem from tray 3C3-2 Paper feed problem from tray 3C3-3 Paper feed problem from tray 1C6-1 Duplex paper feed problemC6-2 Duplex and/or tray 1 paper feed problemC6-3 Paper feed problem from tray 1C7-1 Paper feed problem from HCFC7-2 Paper feed problem from HCF on tray 1C7-3 Paper feed problem from tray 1


C8-1 Paper on tray 1 feed sensorC8-2 Paper on tray 2 feed sensorC8-3 Paper on tray 3 feed sensorC8-4 Paper on HCF feed sensorC8-5 Paper in duplex sectionC9-3 Paper from bypass did not reach registration sensor quickly enough


E1-6 Paper on registration sensorE3-30toE3-35 Exit switch actuated too long

E3-6 Paper on exit switchE4-10toE4-45 Paper did not reach inverter switch soon enough

E4-6 Paper on inverter switchE5 Front door interlock

E6-1 Tray 1 interlockE6-2 Tray 1 or duplex interlockE6-3 HCF interlockE7-2 Duplex inverter interlockE7-3 Duplex interlock

E8-10toE8-15 Paper on duplex feed sensor is not actuated soon enoughE8-6 Paper in duplexF1-1 Paper did not reach sorterF1-2 Paper stayed on sorter feed sensorF1-6 Paper on sorter exit sensorF3 Paper size can not stack or sortF5 Sorter interlock


H6-3 Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been runwithout changing toner

J1 Black toner is empty, but 100 copies have been run without changing tonerJ3 No copy cartridge (drum unit)J7 Copy cartrige must be replaced

J8-1 Wrong copy cartridge installedJ8-2 Copy cartridge EEPROM must be changed

L6 Key counter not installedL8 Platen glass too hotL9 Communication problem between inter image and main board

U1-1 Drive problemU2-1 Scan home problemU2-2 Scan home problem or optics problemU2-3 Scan home problemU2-4 Scan home problemU3-1 Lens sensor problemU4-1 Fuser thermistor openU4-2 Low fuser temperatureU4-3 High fuser temperatureU4-4 High fuser temperatureU4-6 High fuser temperature

U5-1toU5-4 Sorter bin home problemU6-1 ROM problemU6-2 RAM problemU6-3 BatteryU6-4 NVM problem. Reinitialize.U8-1 Exposure lamp problemU8-2 Communication problem main board and exposure boardU8-3 Exposure lamp or exposure lamp board problem



A1-1throughA1-32 All indicate a paper path problem, etc. in the ADF.

A1-21 Original ready switch and document registration sensor or both the document feedsensor and document registration sensor


A2 ADF exit problems

A2-1 Original ready sensor and ADF exit switch are actuated or ADF feed in sensor andADF exit switch are both actuated

A2-2 ADF exit switchA2-3 ADF exit switch is not actuated on timeA3 Irregular size documents

A3-1 Wrong size original sensed in 1 to 1 modeA3-2 Wrong size original sensed in the 2:1 modeA5 ADF interlockA5 ADF interlockA6 ADF single sheet document reset.

A6-1 Reset originalA6-2 Reset sheet feederA7 Platen interlockA7 Document cover interlockA8 ADF exit interlockA8 ADF interlock at exit endC1 Tray 1 jam

C1-2 Paper feed problem in tray 1C1-3 Paper does not reach registrationC2 Tray 2 jam


C3 Tray 3 jamC3-1 Paper feed problem from tray 3C3-2 Paper feed problem from tray 3C3-3 Paper feed problem from tray 1C6-1 Duplex paper feed problem

C6-1, -2 Jams related to duplexC6-2 Duplex and/or tray 1 paper feed problemC6-3 Paper feed problem from tray 1C6-3 Registration sensor, re tray 1C7-1 Paper feed problem from HCF

C7-1, -2 HCF feed problemsC7-2 Paper feed problem from HCF on tray 1C7-3 Paper feed problem from tray 1C7-3 Tray 1 feed problemC8 Paper stays in tray or duplex or HCF

C8-1 Paper on tray 1 feed sensorC8-2 Paper on tray 2 feed sensorC8-3 Paper on tray 3 feed sensorC8-4 Paper on HCF feed sensorC8-5 Paper in duplex sectionC9 Bypass feed problem

C9-3 Paper from bypass did not reach registration sensor quickly enoughE1-10throughE1-25 Internal jam


E1-6 Paper on registration sensorE1-6 Paper on registration sensorE2 Reset signal happened. Might read E-2 something else.

E3-30throughE4-14 Exit jamE3-30toE3-35 Exit switch actuated too long

E3-6 Exit jamE3-6 Paper on exit switch

E4-10throughE4-14 Inverter sensor not actuated.E4-10toE4-45 Paper did not reach inverter switch soon enough

E4-15 Inverter sensorE4-40,-41,-12,-43,-44,-45 Duplex entry sensor

E4-6 Paper on inverter switchE4-6 Inverter sensor

E5 Front door interlockE5 Front door interlock

E6-1 Tray 1 interlockE6-1 Tray 1 interlockE6-2 Tray 1 or duplex interlockE6-2 2 tray or duplex interlockE6-3 HCF interlockE6-3 HCF interlockE7-2 Duplex inverter interlock

E7-2, -3 Duplex interlockE7-3 Duplex interlock

E8-10toE8-15 Paper on duplex feed sensor is not actuated soon enoughE8-6 Paper in duplex

E8-6throughE8-15 Duplex entry sensorF1-1 Paper did not reach sorterF1-1 Sorter entry sensorF1-2 Paper stayed on sorter feed sensorF1-6 Sorter exit sensorF1-6 Paper on sorter exit sensorF3 Paper size can not stack or sortF3 Paper size not available for sort/stackF5 Sorter interlockF5 Sorter interlock


H6-3 Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies havebeen run without changing toner

J1 Add tonerJ1 Black toner is empty, but 100 copies have been run without changing tonerJ3 Replace copy cartridgeJ3 No copy cartridge (drum unit)J7 Replace copy cartridgeJ7 Copy cartrige must be replaced

J8-1 Wrong copy cartridge installedJ8-1 Wrong copy cartridge installed

J8-2 Copy cartridge EEPROMJ8-2 Copy cartridge EEPROM must be changedL6 Auditron or other counter problemL6 Key counter not installedL8 Platen glass temperature is too highL8 Platen glass too hotL9 Communication problem between inter image and main boardL9 Communication problem between interimage erase/edge lamps and main board

U1-1 Main motor drive problemU1-1 Drive problemU2-1 Scan home problem

U2-1,-2,-3,-4 Scan home sensorU2-2 Scan home problem or optics problemU2-3 Scan home problemU2-4 Scan home problemU3-1 Lens sensor problemU3-1 Lens sensorU4-1 Fuser thermistor openU4-1 Open fuser thermistorU4-2 Fuser did not warm up properlyU4-2 Low fuser temperatureU4-3 Fuser temperature too highU4-3 High fuser temperatureU4-4 Fuser problem. Staying on too longU4-4 High fuser temperatureU4-6 High fuser temperatureU4-6 High fuser temperatureU5-1 Sorter bin home switch not activated

U5-1toU5-4 Sorter bin home problemU5-2 Sorter bin home switch stayed actuatedU5-3 Sorter bin home switchU5-4 Sorter bin home switchU6-1 ROM problemU6-1 ROM problemU6-2 RAM problemU6-2 RAM problemU6-3 BatteryU6-3 Low battery

U6-4 NVM problem. Reinitialize.U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96U8-1 Exposure lamp problem

U8-1,-2,-3,-4,-5,-6 Problem with exposure lamp, lamp sensor, lamp boardU8-2 Communication problem main board and exposure boardU8-3 Exposure lamp or exposure lamp board problem


A1 Document in ADFA1-8 Main board received reset signalA2 ADF jamsA6 ADF registration jamA7 ADF interlockA9 Tray 1 jamC1 Tray 2 jamC2 Tray 3 jamC3 Bypass feed jamsC4 Machine has resetE1 Jam

E1-5 Clamshell interlockE1-6 Right side interlockE1-7 Two tray interlock, or duplex interlockE1-8 Sorter interlockE1-9 Copy cartridge interlock

E1orE1-0 Registration jamE2 Reset signal happenedE3 Jam in transfer areaE4 Exit jam

E4-0 Exit jamE4-5 Clamshell interlockE4-6 Right side interlockE4-7 Two tray interlockE4-8 Sorter interlockE4-9 Copy cartridge interlockE5 Clamshell interlockE6 Right side interlockE9 Copy cartridge interlock

F3-1 Sorter bin home switchF3-2 Sorter cam switchF3-3 Sorter cam switch


F5 Sorter interlockJ1-1 Add tonerJ1-2 Temporary low toner signal

J2-1 &J2-2 Replace copy cartridge

J5 & J6 ADF to machine communications problemL2 2000 copies left on cartridgeL3 ADF to machine communications problemL4 (flashing) 1000 copier left on fuser webL6 Auditron or other counter problemLL Main board. Try simulation 1.1 to initializerc Wrong operation panel installedrr Bad EPROM on main board. Try 1.1U0 Main boardU2 Scan problem

U2-1 Scan homeU2-2 Scan home or scan encoderU2-4 Scan home or scan dual page sensorU2-7 Scan homeU4-1 Fuser problem. Long warm upU4-2 Low fuser temperature after warm upU4-3 High fuser temperatureU4-4 Open fuser thermistorU4-6 Replace fuser web.U4-7 Thermistor signal problemU7-1 Copy cartridge belt drive problemU9-3 Exposure lamp problemU9-4 Toner motorU9-5 Problem in warm-up.


A1-1throughA1-32 All indicate a paper path problem, etc. in the ADF.A2 ADF exit problemsA3 Irregular size documentsA5 ADF interlockA6 ADF single sheet document reset.A7 Platen interlockA8 ADF exit interlockC1 Tray 1 jamC2 Tray 2 jamC3 Tray 3 jam

C6-1, -2 Jams related to duplexC6-3 Registration sensor, re tray 1

C7-1, -2 HCF feed problemsC7-3 Tray 1 feed problemC8 Paper stays in tray or duplex or HCFC9 Bypass feed problem

E1-10throughE1-25 Internal jamE1-6 Paper on registration sensorE2 Reset signal happened. Might read E-2 something else.

E3-30throughE4-14 Exit jamE3-6 Exit jam

E4-10throughE4-14 Inverter sensor not actuated.E4-15 Inverter sensor

E4-40,-41,-12,-43,-44,-45 Duplex entry sensorE4-6 Inverter sensorE5 Front door interlock

E6-1 Tray 1 interlockE6-2 2 tray or duplex interlockE6-3 HCF interlock

E7-2, -3 Duplex interlockE8-6throughE8-15 Duplex entry sensor

F1-1 Sorter entry sensor


F1-6 Sorter exit sensorF3 Paper size not available for sort/stackF5 Sorter interlockJ1 Add tonerJ3 Replace copy cartridgeJ7 Replace copy cartridge

J8-1 Wrong copy cartridge installedJ8-2 Copy cartridge EEPROML6 Auditron or other counter problemL8 Platen glass temperature is too highL9 Communication problem between interimage erase/edge lamps and main board

U1-1 Main motor drive problemU2-1,-2,-3,-4 Scan home sensor

U3-1 Lens sensorU4-1 Open fuser thermistorU4-2 Fuser did not warm up properlyU4-3 Fuser temperature too highU4-4 Fuser problem. Staying on too longU4-6 High fuser temperatureU5-1 Sorter bin home switch not activatedU5-2 Sorter bin home switch stayed actuatedU5-3 Sorter bin home switchU5-4 Sorter bin home switchU6-1 ROM problemU6-2 RAM problemU6-3 Low batteryU6-4 Incorrect value in NVM. Reinitialize main board with code 20-96

U8-1,-2,-3,-4,-5,-6 Problem with exposure lamp, lamp sensor, lamp board


00-009, 030,031, 032, 033 A door was opened while paper was being fed

00-047 Paper in duplex00-1 Auditron00-2 Diagnostic error00-3 Faults error00-4 Ric error00-5 Job manager system error00-6 LLM interface00-7 Standby error00-8 Communications error00-9 Xerographic error

01-300 Front interlock01-310 Right upper interlock01-315 Left upper interlock01-320 Left lower interlock01-325 Fuser interlock02-910 Key counter missing02-920 Wrong combination of accessories

03-321, 322,326, 327 LLM to ISIL communications problems

03-328 IOT communications problem with duplex or tray 403-330 IOT communications problems with HCF

03-335, 336 LLM communications problems with edit03-340 NVM memory

03-341-347 Communications problems between IOT and sorter03-350-354 Communications problem with LLM and user interface03-363, 364 Communications problem between LLM & optics

03-370-03-373 Communications problem between LLM & DADF03-380, 38403-416-422 RAM memory problem03-424, 426 NVM memory problem03-430, 432 Billing problem


03-439 GRAIB communications problem03-440 RIC communications problem03-441 RIC NVM problem03-442 Modem

03-443-458 RIC problems03-460 Serial communications processor problem04-300 Main motor or drive problem

05-100-108 DADF registration sensor05-110 DADF exit sensor

05-115, 120 DADF jams05-305 DADF document drive

05-310, 312 DADF document sensor05-316 DADF registration sensor jam05-325 DADF exit sensor

05-335, 341,345 DADF interlock switches

06-300-310 Scan problems06-315 Scan drive

06-320A,320B, 320C,

325Scan problem

06-330 Lens drive06-340 Exposure control problem06-342 LLM CPU problem

06-344-350 Exposure cvontrol problem06-352 IOT CPU problem

07-300, 315,330, 345 Tray faults

07-360-370 HCF problems07-375, 380A,

380B Duplex problems

08-100-110 Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 108-115-162 Feed problem. Lead edge of copy paper is late getting to registration sensor

08-165 Paper jam at registration sensor08-310-370 Paper at a sensor when power is turned on

08-330 DADF nudger sensor08-380 Registration side to side problem with home position08-390 Nip09-300 Copy cartridge finished (drum unit)09-310 Add black toner Add color toner

09-320 Add color toner09-330 Wrong copy cartridge (wrong drum unit)09-340 Drum cartridge not installed properly09-350 Waste toner full

100 A fault has occurred10-100 Exit jam10-105 Exit jam10-110 Vertical sensor jam

10-120, 122,125 Duplex jam

10-150, 155 Too much or not enough paper in duplex tray10-300 Fuser thermistor10-302 Low fuser temperature10-304 Bad fuser temp10-308 High fuser temperature or open thermistor10-310 High fuser temperature10-312 Fuser not up to temperature after energy save10-314 Fuser problem10-320 Fuser web finished

10-330, 335,340 Exit switch, vertical sensor switch actuated when power is turned on

11-100-116 Sorter jam11-150-176 Sorter auto stapler jam11-310, 314,

316 Sorter interlock

11-325A, B,C, D, E, F, G Sorter index

11-352, 354,356 Sorter auto stapler interlocks

11-365A, B,C, D, E Sorter auto stapler bin

11-370, 371,372A, 373A,373B, 374

Sorter auto stapler staple failure, staple home problem or tamper home problem

11-385A,385B, 390A,B, C, D, E,

396ASorter auto stapler staple failure, staple home problem or tamper home problem

301 Fuser web must be replaced302 Copy cartridge (drum unit) must be replaced501 Tray 1 must be rebuilt502 Tray 2 must be rebuilt

503 Tray 3 must be rebuilt504 Tray 4 must be rebuilt505 HCF must be rebuilt506 Bypass must be rebuilt507 Duplex unit must be rebuilt508 Replace black developer509 Replace red developer510 Replace green developer512 Replace brown developer513 Copy cartridge (drum unit) will need replacing soon514 Fuser web will need replacing soon515 DADF belt should be replaced516 DADF feed rollers should be replaced517 Replace exposure lamp518 Replace suction filter519 Replace ozone filter520 Replace optics filter521 Replace particle filter522 Replace upper fuser roller523 Replace fuser pawls524 Replace pressure roller525 Replace pressure roller pawls

900-905 Key operator calls








06-320A,320B, 320C,

325Scan problem



07-300, 315,330, 345 Tray faults

07-360-370 HCF problems07-375, 380A,







10-120, 122,125 Duplex jam








11-370, 371,372A, 373A,373B, 374


11-385A,385B, 390A,B, C, D, E,




01-01 Frequency monitoring and zero cross problem01-02 Interlock01-03 AC power problem01-04 Finisher interlock01-05 24v problem03-01 Optics to main board communication problem03-02 Software reset problem03-03 Could be punched holes in the lead edge of the original03-04 Software problem03-06 Low battery03-07 NVM not initialized or is missing or defective03-17 Communication problem between main board and finisher board03-18 Initializes one NVM counter to agree to others03-19 All three NVM counter to agree with others03-20 Main board/interface board problems03-21 Problem with RIC NVM03-22 RIC modem problem03-23 RIC real time clock failure.03-25 RIC NVM problem or not initialized03-27 NVM problem03-28 Watchdog software problem03-29 Microprocessor crystal not at correct frequency03-30 No software response from finisher after 20 seconds have elapsed06-01 Lens did not reach 1.1 position06-02 1/2 rate scanner problem06-03 Scan home problem06-04 Scan home problem06-05 Scan home problem06-06 Scan encoder06-07 Scan encoder06-08 Scan drive boost06-09 Scan encoder


06-11 Scan encoder pulse phases06-12 Insufficient scan damping07-01 Duplex tray not home during duplexing07-02 Tray 2 not home when selected07-13 Tray 2 height sensor problem07-15 Tray 2 empty07-16 Tray 1 door open07-18 Tray 1 stack sensor07-22 Tray 1 empty07-26 Tray 1 bypass switch actuated too long07-27 Tray 1 bypass switch deactuated too early07-30 Paper in duplex07-31 Paper in duplex07-32 Duplex tray empty, when paper should be there08-10 Paper did not reach tray 2 input tray sensor08-11 Paper did not reach duplex input sensor08-12 Paper did not reach tray 108-14 Paper did not leave tray 2 input sensor quickly enough08-18 Trail edge did not reach tray 2 input sensor quickly enough08-19 Trail edge did not reach tray 1 input sensor quickly enough08-20 Paper in duplex08-21 Paper in tray 2 input08-22 Paper in tray 2 or duplex at wrong time08-23 Paper at tray 1 input at wrong time08-24 Paper in tray 1 at wrong time08-28 Upper and lower nips problem09-08 Low toner condition09-12 Drum signals are out of range09-13 Unstable drum patch readings09-15 Patch is too dark09-16 Patch is too light09-17 Open toner container access cover09-18 Low toner level09-21 Low toner sensor disconnected09-22 Low toner condition, even after machine has been theoretically, adding toner10-02 Low fuser temperature10-03 High fuser temperature10-06 Paper did not reach out put switch

10-07 Paper stayed on output switch10-10 Paper did not reach decurler sensor10-11 Paper did not reach decurler sensor10-12 Paper on decurler sensor10-13 Paper did not reach duplex entry sensor in time10-14 Paper did not reach duplex entry sensor in time10-15 Paper on entry sensor at wrong time10-17 Fuser temperature is too high and fuser relay has deactuated12-01 Paper at finisher input sensor12-02 Paper did not reach finisher12-03 Paper reached finisher too soon12-05 Paper at stapler12-06 Paper at stapler12-07 Paper did not reach stapler12-08 Paper did not reach stapler12-10 Complied motor not working properly12-15 Eject motor problem and/or eject encoder12-20 Stacker motor problem12-21 Stacker interlock12-22 Stacker bottom sensor12-23 Stacker bottom sensor12-24 Stacker bottom sensor senses full12-25 Stack height sensor12-26 Stack height sensor12-27 Stack height sensor12-30 Offset home sensor12-31 Offset home sensor12-32 OCT switch12-35 Eject nip carriage12-36 Eject cam interlock12-37 Eject nip carriage open timing12-38 Eject cam interlock12-40 Tamper motor12-41 Tamper home problem12-42 Tamper home sensor12-43 Staple load sensor12-44 Tamper home sensor12-45 Tamper home sensor

12-50 Low on staples12-51 Stapler home sensor12-52 Stapler home sensor12-53 Eject cam interlock33-37 Too few documents55-01 RDH interlock switch open during use55-04 Paper on bypass sensor55-05 Paper at vacuum timing sensor55-06 Paper on output sensor55-10 No paper reached S3155-20 Paper did not leave S31 at correct time55-24 Set counter arm problem55-25 Documents in input tray not detected55-27 Lead edge did not reach S35 at correct time

55-2955-30 Trail edge did not reach S35 at correct time55-31 S32, ADF registration sensor did not see paper at correct time55-32 S32 did not see trail edge at correct time55-33 S36 One too many documents55-36 One too many documents55-39 Hole count problem on document feeder belt55-40 Document belt travel problem55-41 Document belt mistracking or skewing55-45 Paper at inverter sensor55-47 Inverter sensor did not see paper lead edge at correct time55-49 More than 50 sheets in input tray55-50 Right side interlock55-51 Left side interlock55-55 Document on glass93-93 NVM has to be initialized after new software installed








06-320A,320B, 320C,

325Scan problem



07-300, 315,330, 345 Tray faults

07-360-370 HCF problems07-375, 380A,







10-120, 122,125 Duplex jam








11-370, 371,372A, 373A,373B, 374


11-385A,385B, 390A,B, C, D, E,










06-320A,320B, 320C,

325Scan problem



07-300, 315,330, 345 Tray faults

07-360-370 HCF problems07-375, 380A,







10-120, 122,125 Duplex jam








11-370, 371,372A, 373A,373B, 374


11-385A,385B, 390A,B, C, D, E,




01-01 Frequency monitoring and zero cross problem01-02 Interlock01-03 AC power problem01-04 Finisher interlock01-05 24v problem03-01 Optics to main board communication problem03-02 Software reset problem03-03 Could be punched holes in the lead edge of the original03-04 Software problem03-06 Low battery03-07 NVM not initialized or is missing or defective03-17 Communication problem between main board and finisher board03-18 Initializes one NVM counter to agree to others03-19 All three NVM counter to agree with others03-20 Main board/interface board problems03-21 Problem with RIC NVM03-22 RIC modem problem03-23 RIC real time clock failure.03-25 RIC NVM problem or not initialized03-27 NVM problem03-28 Watchdog software problem03-29 Microprocessor crystal not at correct frequency03-30 No software response from finisher after 20 seconds have elapsed06-01 Lens did not reach 1.1 position06-02 1/2 rate scanner problem06-03 Scan home problem06-04 Scan home problem06-05 Scan home problem06-06 Scan encoder06-07 Scan encoder06-08 Scan drive boost06-09 Scan encoder


06-11 Scan encoder pulse phases06-12 Insufficient scan damping07-01 Duplex tray not home during duplexing07-02 Tray 2 not home when selected07-13 Tray 2 height sensor problem07-15 Tray 2 empty07-16 Tray 1 door open07-18 Tray 1 stack sensor07-22 Tray 1 empty07-26 Tray 1 bypass switch actuated too long07-27 Tray 1 bypass switch deactuated too early07-30 Paper in duplex07-31 Paper in duplex07-32 Duplex tray empty, when paper should be there08-10 Paper did not reach tray 2 input tray sensor08-11 Paper did not reach duplex input sensor08-12 Paper did not reach tray 108-14 Paper did not leave tray 2 input sensor quickly enough08-18 Trail edge did not reach tray 2 input sensor quickly enough08-19 Trail edge did not reach tray 1 input sensor quickly enough08-20 Paper in duplex08-21 Paper in tray 2 input08-22 Paper in tray 2 or duplex at wrong time08-23 Paper at tray 1 input at wrong time08-24 Paper in tray 1 at wrong time08-28 Upper and lower nips problem09-08 Low toner condition09-12 Drum signals are out of range09-13 Unstable drum patch readings09-15 Patch is too dark09-16 Patch is too light09-17 Open toner container access cover09-18 Low toner level09-21 Low toner sensor disconnected09-22 Low toner condition, even after machine has been theoretically, adding toner10-02 Low fuser temperature10-03 High fuser temperature10-06 Paper did not reach out put switch

10-07 Paper stayed on output switch10-10 Paper did not reach decurler sensor10-11 Paper did not reach decurler sensor10-12 Paper on decurler sensor10-13 Paper did not reach duplex entry sensor in time10-14 Paper did not reach duplex entry sensor in time10-15 Paper on entry sensor at wrong time10-17 Fuser temperature is too high and fuser relay has deactuated12-01 Paper at finisher input sensor12-02 Paper did not reach finisher12-03 Paper reached finisher too soon12-05 Paper at stapler12-06 Paper at stapler12-07 Paper did not reach stapler12-08 Paper did not reach stapler12-10 Complied motor not working properly12-15 Eject motor problem and/or eject encoder12-20 Stacker motor problem12-21 Stacker interlock12-22 Stacker bottom sensor12-23 Stacker bottom sensor12-24 Stacker bottom sensor senses full12-25 Stack height sensor12-26 Stack height sensor12-27 Stack height sensor12-30 Offset home sensor12-31 Offset home sensor12-32 OCT switch12-35 Eject nip carriage12-36 Eject cam interlock12-37 Eject nip carriage open timing12-38 Eject cam interlock12-40 Tamper motor12-41 Tamper home problem12-42 Tamper home sensor12-43 Staple load sensor12-44 Tamper home sensor12-45 Tamper home sensor

12-50 Low on staples12-51 Stapler home sensor12-52 Stapler home sensor12-53 Eject cam interlock33-37 Too few documents55-01 rdh interlock switch open during use55-04 Paper on bypass sensor55-05 Paper at vacuum timing sensor55-06 Paper on output sensor55-10 No paper reached S3155-20 Paper did not leave S31 at correct time55-24 Set counter arm problem55-25 Documents in input tray not detected55-27 Lead edge did not reach S35 at correct time

55-2955-30 Trail edge did not reach S35 at correct time55-31 S32, ADF registration sensor did not see paper at correct time55-32 S32 did not see trail edge at correct time55-33 S36 One too many documents55-36 One too many documents55-39 Hole count problem on document feeder belt55-40 Document belt travel problem55-41 Document belt mistracking or skewing55-45 Paper at inverter sensor55-47 Inverter sensor did not see paper lead edge at correct time55-49 More than 50 sheets in input tray55-50 Right side interlock55-51 Left side interlock55-55 Document on glass93-93 NVM has to be initialized after new software installed


H2 Fuser thermistorH3 Fuser temperature too high. Must be reset in diagnosticsH4 Fuser temperature too low. Must be reset in diagnosticsL3 Scan problemL4 Min motor drive problemL8 Exposure lamp not lightning or not enough light reaching auto exposure sensorP Paper did not feed



A1-1throughA1-32 All indicate a paper path problem, etc. in the ADF.A1-1throughA1-32 All indicate a paper path problem, etc. in the ADF.

A2 ADF exit problemsA2 ADF exit problemsA3 Irregular size documentsA3 Irregular size documentsA5 ADF interlockA5 ADF interlockA6 ADF single sheet document reset.A6 ADF single sheet document reset.A7 Platen interlockA7 Platen interlockA8 ADF exit interlockA8 ADF exit interlockC1 Tray 1 jamC1 Tray 1 jamC2 Tray 2 jamC2 Tray 2 jamC3 Tray 3 jamC3 Tray 3 jam

C6-1, -2 Jams related to duplexC6-1, -2 Jams related to duplex

C6-3 Registration sensor, re tray 1C6-3 Registration sensor, re tray 1

C7-1, -2 HCF feed problemsC7-1, -2 HCF feed problems

C7-3 Tray 1 feed problemC7-3 Tray 1 feed problemC8 Paper stays in tray or duplex or HCFC8 Paper stays in tray or duplex or HCFC9 Bypass feed problemC9 Bypass feed problem


E1-10throughE1-25 Internal jamE1-10throughE1-25 Internal jam

E1-6 Paper on registration sensorE1-6 Paper on registration sensorE2 Reset signal happened. Might read E-2 something else.E2 Reset signal happened. Might read E-2 something else.

E3-30throughE4-14 Exit jamE3-30throughE4-14 Exit jam

E3-6 Exit jamE3-6 Exit jam

E4-10throughE4-14 Inverter sensor not actuated.E4-10throughE4-14 Inverter sensor not actuated.

E4-15 Inverter sensorE4-15 Inverter sensor

E4-40,-41,-12,-43,-44,-45 Duplex entry sensorE4-40,-41,-12,-43,-44,-45 Duplex entry sensor

E4-6 Inverter sensorE4-6 Inverter sensorE5 Front door interlockE5 Front door interlock

E6-1 Tray 1 interlockE6-1 Tray 1 interlockE6-2 2 tray or duplex interlockE6-2 2 tray or duplex interlockE6-3 HCF interlockE6-3 HCF interlock

E7-2, -3 Duplex interlockE7-2, -3 Duplex interlock

E8-6throughE8-15 Duplex entry sensorE8-6throughE8-15 Duplex entry sensor

F1-1 Sorter entry sensorF1-1 Sorter entry sensorF1-6 Sorter exit sensorF1-6 Sorter exit sensorF3 Paper size not available for sort/stackF3 Paper size not available for sort/stackF5 Sorter interlockF5 Sorter interlock

J1 Add tonerJ1 Add tonerJ3 Replace copy cartridgeJ3 Replace copy cartridgeJ7 Replace copy cartridgeJ7 Replace copy cartridge

J8-1 Wrong copy cartridge installedJ8-1 Wrong copy cartridge installedJ8-2 Copy cartridge EEPROMJ8-2 Copy cartridge EEPROML6 Auditron or other counter problemL6 Auditron or other counter problemL8 Platen glass temperature is too highL8 Platen glass temperature is too highL9 Communication problem between interimage erase/edge lamps and main boardL9 Communication problem between interimage erase/edge lamps and main board

U1-1 Main motor drive problemU1-1 Main motor drive problem

U2-1,-2,-3,-4 Scan home sensorU2-1,-2,-3,-4 Scan home sensor

U3-1 Lens sensorU3-1 Lens sensorU4-1 Open fuser thermistorU4-1 Open fuser thermistorU4-2 Fuser did not warm up properlyU4-2 Fuser did not warm up properlyU4-3 Fuser temperature too highU4-3 Fuser temperature too highU4-4 Fuser problem. Staying on too longU4-4 Fuser problem. Staying on too longU4-6 High fuser temperatureU4-6 High fuser temperatureU5-1 Sorter bin home switch not activatedU5-1 Sorter bin home switch not activatedU5-2 Sorter bin home switch stayed actuatedU5-2 Sorter bin home switch stayed actuatedU5-3 Sorter bin home switchU5-3 Sorter bin home switch

U5-4 Sorter bin home switchU5-4 Sorter bin home switchU6-1 ROM problemU6-1 ROM problemU6-2 RAM problemU6-2 RAM problemU6-3 Low batteryU6-3 Low batteryU6-4 Incorrect value in NVM. Reinitialize main board with code 20-96U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96

U8-1,-2,-3,-4,-5,-6 Problem with exposure lamp, lamp sensor, lamp boardU8-1,-2,-3,-4,-5,-6 Problem with exposure lamp, lamp sensor, lamp board

Xerox XC520Code Description



All Copier Error Codes

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Transcript of All Copier Error Codes