Administrative Processocw.snu.ac.kr/sites/default/files/NOTE/1224.pdf · Managerial Talent –Edwin...
Transcript of Administrative Processocw.snu.ac.kr/sites/default/files/NOTE/1224.pdf · Managerial Talent –Edwin...
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제 1 강
Administrative
Process
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경영체제개론
Course Layout
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Administrative
Process
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경영체제개론
• Administrative processes are not susceptible to the scientific
method. (e.g. LP, T&M, Inventory control)
• Why?
Underlying Assumption of the Course
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경영체제개론
1. How well do they know the organization by people in the
company?
2. How do they improve the situation to increase profit?
- Motivation to make a profit decreases as profit increases
3. What are the existing limits that hinder a more efficient
organizational productivity?
4. Base on these knowledge, how organization will change in
the future
Course Objective
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경영체제개론
Definition
- VisionSet a Goal
Administration
- PlanAchieve the Goal
Management
- DeviceDevelop the System
Organization
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경영체제개론
1. Provide an environment that will provide the greatest
opportunity to accomplish the objective.
2. Many companies place a high premium on objective
- What would you do if your company has an excess of
qualified people?
3. Productivity is largely related to the environment. - How
would you set up a “right” environment?
Functions of the Administration
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경영체제개론
1. Voluntary Organization – non-profit
e.g. Involuntary Organization?
2. Financial Reward
1. Production
2. Service
3. R&D
Classification of Organization
Q) Evaluate the above listed
organizations where routine
functions are done well.
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Acquiring Managerial
Skills in the Class Room
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경영체제개론
1. Implied or promised reward
2. Promotion
3. Making the job easier
4. Pleasing the boss
5. Keep out of trouble
6. Implied or promised punishment
7. ----------? your felt-need?
“Felt-need” of Classroom learning by
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경영체제개론
1. Boss becomes convinced that a given program is a “good
thing” for subordinate.
- Aspirin
2. Need of knowledge may not be individuals “felt-need”.
3. Integrative principle is replaced by control.
- Control can be used where dependency in high.
Difficulties in the Classroom Learning
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경영체제개론
1. The impact of their own behavior on others (especially to
peers subordinates) – 통제된 환경하에서는 불가능하다.
2. Their reactions to the behavior of others.
3. The phenomena of group activity and their significance.
group의 영향력, group의 특성
“T” Group Training Supplies
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경영체제개론
• Power vacuum
• Requires active process
• Control center가 없는 경우는?
“T” Group method – trainer is just an observer
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경영체제개론
1. How Powerful a group pressure can be!
2. But at the same time, how valuable the group (as a
resource) may be in achieving one‟s own goal.
3. Learning on side effects of
• Conflict
• Authority
• Status
• Communication: 축전지 외판원, MC, Talk Show Host
Learns
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Management
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경영체제개론
important to managerial success
1. Traits of intelligence
2. Supervisory ability
3. Initiative
4. Self-assurance
5. Perceived occupational level
Managerial Talent – Edwin E. Ghiselli
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경영체제개론
Implications for Management
• Underlying principle
• Substantial factors are subject to substantial changes
with time
• Rather they should seek for an outstanding
leadership at any level.
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경영체제개론
Implications for Management
1. Should provide a heterogeneous (↔homogeneous)
supply of human resources from which individual can be
selected to fill a variety of specific but unpredictable
needs.
2. Should involve many people within organization rather
than select a few.
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경영체제개론
Implications for Management
3. Should have as a goal the development of the unique
capacities and potentials to each individual rather than
common objective for all participants.
• Counter example? “서울대학교”
Army. Why?
너무 앞서나가고, 너무 뒤쳐지는 것을 싫어함
공평, 중용
규정, 획일적(다양성 부족), „균형적 발전’
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경영체제개론
Implications for Management
4. The promotion policies of the company should be so
administered that these heterogeneous resources are
actually considered when openings occur.
e.g. 내부승진 ‘웅덩이’, 서울대학교 : „inbreeding‟
친족결혼, 집단 이기주의
5. It should be clearly known that every promising recruit is
not a potential member of top management.
e.g. “연공서열제”외부인사 영입 없이 정체
: 변화와 발전을 담보로 편안함 추구
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경영체제개론
1. Allocate Man-power resources
a. direct technical man-power
b. direct support man-power
c. indirect technical man-power
d. indirect support man-power
2. Allocate material expenditures
3. Exercise control functions
a. Reward – Punishment
b. Influence
c. Training of people
Management Control
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경영체제개론
A. Formal
B. Informal
Types of Control
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경영체제개론
A. To increase his ability to learn from experience.
B. To increase his ability to help his subordinates.
Training