Key Skills

ABHIJEET SINGH

Principal ConsultantFraud Management

Bangalore, India

abhijeetsingh.cs@gmail.com

+91 9980 630 194

Married

in.linkedin.com/in/asingh84

abhijeetsingh.cs

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A seasoned fraud management expert, amateur photographer, tech enthusiast and foody.

Highly motivated, creative & innovative with an eye for detail

9 years of experience with 8 in Telecom Fraud Management

Career Timeline

2007 2008 2009 2011 2012 2013 2014 2015

IBM Subex Ltd.

2006

Senior Engineer

2010

Engineer Testing

Associate Engineer

• Manual, Unit & Automated Testing

• Exposure to entire testing lifecycle planning, execution & release management

• Part of Support, Delivery & Roadmap teams

• Tools used: Marathon, Watir & Shell Scripts

Quality Assurance

Telecom Fraud ManagementTelecom Billing

Consulting, Product Management & Operations

Senior Consultant Principal ConsultantConsultant

• Manage a medium sized team of fraud management SMEs who are responsible for fraud management product implementation or service rollout projects

• Risk identification, requirement documentation, solutioning, and overseeing the project execution

• Play a role of domain expert in the core development team of Subex fraud analytics service

• Identify or validate market needs for the purpose of building solution roadmap

• Research and conceptualize innovative solutions encompassing both technology and services

• Create strategic roadmap, business model, solution design & approach and industry partnerships

• Lead field testing & productization initiative through product or service roadmap team

• Interface with marketing for creating awareness in the industry in order to generate new business leads through high quality publishable material creation along with presentations to customer & industry forums

Product Management & Business Development

• Lead fraud risk advisory projects from the perspective of assessing overall fraud risks and fraud practice of the telco covering tool, process, people, coverage & measurement

• Identify ROI bottlenecks consult to reduce risk & losses and improve overall operational maturity

• Lead customer’s FM business practice setup & management of fraud operations until the soak period

• Define fraud strategy, scope, processes, SoPs, R&Rs, fraud coverage, controls, interfaces, best practices and KPIs

• Resource selection and management, along with their knowledge & skill set development

Fraud Operations Setup & Management

• Solution identification & design, RFP compliance identification, commercial offer & technical proposal creation

• Provide support to sales team in terms of bid defense by delivering high quality customer presentations, product/solution demos and lead various technical workshops

Fraud Risk Consulting

Fraud Subject Matter Expertise

Fraud Product & Services Presales

Worldwide Experience

Major Achievements

Key contributor in Managed Services Vertical Setup at Subex

MS now contributes to 33% of Subex revenue

IBM Top Talent

Year 2007

CxO Level Exposure

Across many projects & pitches

Industry Representation & Participation in Standard Definition

Participation & presentation in key conferences like GSMA, telco meet etc. and contribution to industry wide standard definitions around fraud

Education

Bachelor of Engineering, Computer ScienceJECRC, Jaipur (2002-2006)

PGDBM (MBA), Currently PursuingNMIMS, Mumbai (2015-)

CBSE Senior SecondarySt. Pauls School, Jodhpur (1990-2002)

Tools & Technology

Courses & Certifications

Subex Fraud Management Tool

Subex Revenue Assurance Tool

Qlikview (Data Analytics Tool)

Database & SQL (Oracle)

Unix Flavour OS Administration

Development (Shell Scripting)

MS Office Suite

Certifications:Telecommunications UKFraud Forum (TUFF)

Brainbench: SW Testing, Software QA & NW Concepts

Course Completion:CCNA, MCSA, ACNP, Comptia A+ & Network+ at IIHT

Key Strengths

Awards

Subex:Above & Beyond, Bravo, Pat on the back, You made a difference (multiple times), Long Service Awards

IBM:Top Talent 2007, Bravo (multiple times), Star, Spot, GlobalThanks

Highly Creative

Good Business Acumen

Quick Learner

Logical Mind

Customer Management

Drives Innovative Thinking

Experience in all major legacy and next generation Telecom Services

PSTN, A/DSL, 2G, 2.5G, 3G, 3.5G, 4G, Wimax, FTTx, Digital TV, VAS, Content, Mobile Money, Wholesale, Interconnect & Advertisements

Multiple Publications

Whitepapers, Surveys, blogs & concept notes

Customers handled in 35 countries22 countries visited