4. BPC 2012 Marko Gudelj

8/13/2019 4. BPC 2012 Marko Gudelj

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Business Process Management 2.0

Business Process ExcellenceFrom Process Design toOperational Execution

Marko Gudelj, Delivery Manager


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Why customers need ARIS?

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Business

Process

Business

Activity

Document

Database

Offer tosend

Customerinquiry

Customercontacts

Product dataData

Customerhistory

Risk

Need forfollow up

Product

SalesOrganization

Accountmanager

Mr. SmithEmployee

Role

Capability

Opencustomerinquiry

Configureproduct

Create

customer order SAP ERP

Application

Business Rules

Customerinquiry to

be created

Business

Event

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One Enterprise Model

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6

Business Process ExcellenceThe Power of Process


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Process Improvement as seen from different

stakeholders


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Why does IT not understand my

business requirements?

Why does it take so long for IT

to reflect new business

processes in the IT systems my

team is using?

Why cant business describe

requirements in a logical andimplementable way?

Why arent they able to document

what they are doing on a day-to-

day basis as a simple process

model?

Line of business IT delivery

The most important thing in communication is to

know what has not been communicated


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Various incompatible notations make collaboration

inefficient and error prone

Perfectly usable for Business!

However IT could see it as:

Unstructured data

Incomplete process models with

logical flaws

Concise, complete technical

representation of the IT truth

Business model Executable model


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ARISwebMethods-integration

ITBusiness Logical

Logical DesignTechnical Design

& ImplementationBusiness Design


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Alignment between Business AND IT

EnsureCompliance

ImproveProcessQuality

ImproveProcessEfficiency

NewProcess

InnovationsReduce

OperationalCosts/Risks

B2B-Integration

WorkflowAutomation

ApplicationIntegration

ServiceOriented

Architecture

Process

Automation

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100s processes

Transform

CPO/Business-led

Discover,measure,

c

ompare

ARIS

FinanceShipping/logistics SALES


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100s processes

Transform

CPO/Business-led

Disco

ver,measure,

compare

B2BDB

ARIS

10s processes

Improve, Automate

BA/ it-led



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100s processes

Transform

CPO/Business-led

Disco

ver,measure,

compare

B2BDB

ORCL DBSAPCustom

ESB

ARIS

Repeat

webM

10s processes

Improve, Automate

BA/ it-led



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100s processes

Transform

CPO/Business-led

Disco

ver,measure,

compare

B2BDB

ORCL DBSAPCustom

ESB

ARIS

Repeat

webM

10s Processes

Improve, Automate

BA/ it-led

Monitor,Predict(Re

al-time)


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100s processes

Transform

CPO/Business-led

Disco

ver,measure,

compare

B2BDB

ORCL DBSAPCustom

ESB

ARIS

Repeat

webM

10s processes

Improve, Automate

BA/ it-led

Monitor,Predict(Re

al-time)

Fast Problem Resolution

Detailed Impact AnalysisAlerting/Business events

Business Event

Management

ProcessIntelligence


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100s processes

Transform

CPO/Business-led

Discov

er,measure,

c

ompare

B2BDB

ORCL DBSAP Custom

ESB

ARIS

Repeat

webM

10s processes

Improve, Automate

BA/ it-led

M

onitor,Predict(Real-time)

Fast Problem ResolutionDetailed Impact Analysis

Business Event

Management

ProcessIntelligence

IT/Operations

ARIS


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100s processes

Transform

CPO/Business-led

Disco

ver,measure,

compare

B2BDB

ORCL DBSAPCustom

ESB

ARIS

Repeat

webM

10s processes

Improve, Automate

BA/ it-led

Monitor,Predict(Re

al-time)


Business EventManagement

ProcessIntelligence

IT/OperationsARIS

CentraS

ite

Visibility,po

licyen

forcement,lifecyc

lesupport


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100s processes

Transform

CPO/Business-led

Disco

ver,measure,

compare

B2BDB

ORCL DBSAP Custom

ESB

ARIS

Repeat

webM

10s processes

Improve, Automate

BA/ it-led

Monitor,Predict(Re

al-time)



Process

Intelligence

IT/Operations

ARIS

CentraSite

Visibility,po

licyen

forcem

ent,lifecyc

lesupport


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100s processes

Transform

CPO/Business-led

Disco

ver,measure,

compare

B2BDB

ORCL DBSAP Custom

ESB

ARIS

Repeat

webM

10s processes

Improve, Automate

BA/ it-led

Monitor,Predict(Real-time)


Alertin /Business events


Process

Intelligence

IT/Operations

ARIS

CentraSite

Visibility,po

licyen

forcem

ent,lifecyc

lesupport

Upgrade


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Globalni lider u podruju rjeenja zaupravljanje procesima i integraciju aplikacija

Vie od 10,000 klijenata

Uredi u vie od 70 zemalja

Reference


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Reference u Hrvatskoj - izvadak


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Ivana Gundulia 26A

21000 SplitCROATIA

Phone +385 21 480 600

Cell +385 91 1480 269Fax +385 21 480 604

www.SoftwareAG.com

Marko GudeljDelivery Director

[email protected]


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4. BPC 2012 Marko Gudelj

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