PAWAN KUMARApplication Engineer

PHONE: 8375947413, 8559047379pawanhunt4win@gmail.com

Education  CGPA/%

2012 Birla Institute of Technology, Mesra, Ranchi

6.78 BE(EEE)

2007 DAV HEHAL, RANCHI 81.2% Class XII

2005 DAV HEHAL, RANCHI 91.2% Class X

Work Experience

Application Engineer at Clicksoftware India Pvt. Ltd. (Sep2016- Till Date)

Managed Application Service Team for Bell Canada

Systems Engineer at Infosys Limited(Oct,2012 – Oct,2014): 2 years Development and Production Support Training in Java(J2EE) : Oct 2012-May 2013

Technical Skills/ Environment (with skill versions)

Languages : C, Java, HTML Databases : RDBMS, ORACLE 10g OS : Windows, Unix Tools : Eclipse, Content Management Systems, Auto CAD,

Multi Sim, Mat Lab Server/Stack: Windows Server 2003, IIS 7.0, Apache 2.2.2, LAMP

Projects

ClickSoftware India Projects: Project Description: The project is responsible for 24*7 handling,

providing technical assistance and progress the investigation if needed for supporting the Bell Canada.

Team Size: 4

Responsibilities(Sep2016-Till Date)

Provide technical expertise in support of ClickSoftware's direct customers as well as partners, systems integrators

and internal Professional Services project teams that implement our products

Manage the technical relationship of a group of Cloud customers on a long term basis resulting in delighted customers

Resolve complex technical issues on the ClickSoftware cloud while maintaining the customers frequently updates on progress and utilizing knowledge and resources to deliver an efficient and effective resolution

Produce Knowledge Articles for general usage, per resolved issues

Work closely with the rest of the Support tiers and R&D group on product defects

Infosys Projects: Project Description: The project is responsible for 24*7 handling,

deploying and supporting all digital marketing content of Diageo brands across the globe. The platform, NEO, currently hosts 200 sites in over 5 languages on 3 major stacks – LAMP, .NET and MOSS making use of Web Services and Portals also hosted on NEO.

Team Size: 35Responsibilities (Jun 2013- Oct 2014)

.NET Production Support and development Handling various Change Requests in the site code. Site setup in the IIS Installing SSL for various sites on IIS Installing all versions of Web server (IIS) Configuring ASP .NET applications Configuring FTP/SMTP for .net servers. Moving content and configuration changes from

Staging/UAT Environment to production Deploying the customer websites in IIS Server Configuring SSL Performing SSL migrations from Windows to LAMP and

LAMP to Windows. Site’s access and Event Viewer logs analysis Maintenance and trouble shooting of IIS web servers Code review Scheduling regular tasks in the Task scheduler Troubleshooting replication issues in IIS, Application,

website, server Coordination with teams for DNS configurations Coordination with DB team for migrations configuring

databases as per project requirement. Performing all types of configuration changes Respond to production issues, do analysis, suggest a

workaround, arrive at a solution, test and implement the

solution in order to make the application available as per the agreed service levels.

Installing various software components that are required for functioning of websites like URL Scan, Courier modules for Umbraco CMS etc.

Perform validation activities(Integration, User experience) based on the plans, identification and validation of defects found(Including UAT) in order to deliver a quality deliverable

Deliver Knowledge Transfer Sessions to younger or newer project joiners.

Implemented Host Header approach on DOT NET sites.

UNIX Production Support (LAMP) Configuring UNIX applications Configuring FTP/SMTP for LAMP based environment. Moving content and configuration changes from

Staging/UAT Environment to production Deploying the customer websites in Apache Server Configuring SSLs in the LAMP environment. Performance monitoring for the servers Site’s access and error logs monitoring along with the

Apache logs. Maintenance and trouble shooting of Apache web servers Handling cron jobs for regular tasks. Troubleshooting replication issues in Apache, Application,

website, server Performing all types of configuration changes Complete site setup Handling the server infrastructure by

upgrading/maintaining various components of the server. Building various shell and PHP scripts to handle the server

operations. Handlings migration of SSL’s from LAMP to WINDOWS

environment and Vice Versa. Handling Change requests for the various sites. Implemented Host Header approach on LAMP sites.

National Project:

Energy Generation Energy Generation without any fuel or labour cost. Using Magnetic Force in combination with gravitational

Force.

College Projects:

“DMRC” (January 2011 – May 2012) Analysis of DMRC machines.

Review submission on improvement steps.

Intern under PSD Department of H.E.C (June 2011 - July 2011) Power distribution analysis and energy consumption analysis of

H.E.C. Technologies Used: Instruments provided by Control Room of

H.E.C

Trainee (May 2011 - June 2011) At Heavy Engineering Corporation Ltd. Ranchi Power system analysis of H.E.C.

Summer Training(May 2010 - June 2010) Trainee at Indian Oil Corporation Ltd. Barauni Technologies Used: Various Russian and Swiss made Electric

Machinery

Workshop (September 2009 - September 2009) Were among the first two teams with successful functioning bots. Worked on 2 days autonomous robotics workshop at MNNIT

Allahabad Technologies Used: WinAVR

Achievements

Academics: Paper Published on Energy Conservation with Extraction in technical

Preceedings of TRYST, Technical Festival of IIT DELHI Qualified in Chotanagpur Mathematical Society (CMS) Olympiad.

Chotanagpur Mathematical Society, a wing of National Board for Higher Mathematics, which comes under the Department of Atomic Energy.

Got 93.8 percentile in GATE 2011 with GATE score of 414 and AIR 4504.

Cultural: Runner up in Dumb charade event at SPECTRUM’10(cultural fest of

NIFT Patna). Narrator and Dialogue Writer of ASHTAAVAKRA, Drama performed

in the presence of N.D.Grover, President of D.A.V.College Committee On the Occasion of Teacher's Day.

Sports: Won 3rd Prize in Inter-School Karate Championship of Jharkhand.

Played Football in the branch team and were runner up in the Annual games’10.

Represented college in cricket tournament held at ISM Dhanbad.

Extra-Circular Activities:

Won second prize in supermodel event in TECHNIKA’09.

Leadership:

Prefect at School.

Organizational Skill:

Organizing member of ‘TECHNIKA 11(the annual technical festival of BIT Patna)’.

Press And Media Co-ordinator of TECHNIKA'11

Other Information

Willing to learn new technologies Comfortable in working in a group or as an individual Hobbies:- Web Surfing, Playing PC Games ,Cricket, Listening

Music I intend to conceptualize, propose and ensure quantifiable value

addition to business objectives of my organization.