2014中華電信企業社會責任報告書

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中華電信連續兩年入選道瓊永續世界指數、名列全球前八大的永續電信企業,是因為我們很早就意識到企業永續發展的重要,自2006年起率先建立企業社會責任管理機制,全方位推動公司治理、環境保護與社會共融三方面的行動,本著「價值之所在即責任之所在」的精神,利用本業長才、獨特的資源及技術,持續打造從內到外的企業永續文化。

Transcript of 2014中華電信企業社會責任報告書

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  • PB 1

    ()(CSR)2014(Corporate Social Responsibility, CSR)CSR

    2014(2014111231)CSR20141120141231

    (The Global Reporting Initiative, GRI) G4G4G3.1 (Telecommunications Sector Supplement)

    ()(SGSTaiwan Ltd.)G4G4AA1000 AS (2008)

    [email protected]

    CSRhttp://www.cht.com.tw/csr/download.html

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    CONTENT

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    2014CSR

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    G4 Index 120

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  • 4 54 5

  • 4 54 5

    20144G

    2006

    AA / twAAA/twA-1+2014

    (GeS I )Smarter2020202013CO22.3%91CO22014iEN

    2014722,000

    4G

  • 6 76 7

    6 7

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  • 8 98 9

    19961997200581250%

    21-3

    http://goo.gl/678ya

  • 8 98 9

    http://www.cht.com.tw/ir/upload/les/CHT2014AnnualReport_0525SSch.pdf (p144-146)

    GPS

  • 10 1110 11

    20142,26620130.6%99.3%3864.98107.7%

    201415.66%17%4610

    MODIPTV

    32,596

    77,574

    226,609

    148,379

    46,622

    18,526

    7,393

    / 1,472

    4,217

    Wi-Fi

  • 10 1110 11

    20145294G4G4G

    4G

    /

    31.8%

    1,137 94.3%

    3,084 -

    454 76.7%

    MOD 26 20.4%

    48.8% 1,113 37.1%

    11.5% 379 68.5%

    6.8% 1,658 -

    1.1% - -

    1,113 60Mbps60

    516 300

    4G 133 140

    312 40%

    100Mbps 87 132%

    379 0.2%

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    4G3G3G

    4G20144G234(1%)4G4G

    4G4G4G

    ()

    3%

    4G

    4G

    2013390.735MHz4G35MHz900MHzB21,800MHzC22G2G4G1,800MHzC54G

    C54G20145294G4G201599%4G

    *4G100 Mbps1 GbpsLTE-Advanced4GLTE150MbpsBEYOND 3GPRE 4G

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    IDCICTe-CommerceElectronicsEntertainmenteICTeICT/

    /

    /

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    ISO 50001 RobecoSAM AAtwAAA/twA-1+

    500384

    EARTH EPIF2014

    30

    2014CSR

    Mar

    Feb

    Jan

    May

    Jun

    A++

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    ISLA

    2014 iEN 2014 20

    2014 20144

    (Fellow)

    Nov

    Oct

    Aug

    Dec

    Sep

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    CSR

    (GRI G4ISO 26000)(DJSICDP)CSR

    ()

    CHT

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    CHT

    CSR2014

    CSR2014()

    14

    2014

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    2014

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    67

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    10

    112

    71

    71

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    75

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    45

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  • 18 1918 19

    /

    /

    IR Roadshow

    e-mai l

    e-mai lCSR

    4~5

    2007

    CSRCSR

    CSRCSR CSR CSR CSRCSRCSR http://www.cht.com.tw/portal/csrCSR

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    /NPO

    e-mail

    /

    e-mail

    e - m a i l

    1~2

    2014

    1

    XX(ICNIRP) 900MHz0.45/1,800MHz0.9/

    0800-580-010

    http://www.emfsite.org.tw/

  • 20 2120 21

    2 ICT

    NPO2008

    IDCPUE1.5

    ICTiEN5002.8

    *PUEPUE

    3

    ()

    2014

  • 22

    CSR

    CSRCSR

    2006CSR

    ICT

    CSR

  • 22 2322 23

    -(DJSI)

    2014(Dow Jones Sustainability Index, DJSI)(DJSI-World)(DJSI-Emerging Markets)DJSIBTPTSK

    201410DJSI-Emerging Markets7DJSI-WorldDJSI

    22

    SMART-I Strategy-Management-Action-Response-Target (SMART) GRI G42014IndicatorGRI

    SMRT-ICSR

    Strategy

    Management /

    Action /

    Response /

    Target //

    Indicator GRI

    http://www.sustainability index.com

  • 24

    CSR 2007

    CSR

    CSR

  • CSR

    25

    4

    CSRCSR

    E-learningE-learning

    CSR

    CSRCSR

  • 26

    ICT ICT

    ICT

    ICT

  • CSR

    27

    CSR

    ()

    182

    ()

    7.30

    78

    (1,000)

    ()

    2,567 9,142

    ()

    ()

    1,422 83.92

    ()

    1,471,596

    (%)

    4.3

    ()

    72

    ()

    679,171

    ()

    226,609

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    Strategy Management Action CSR

    Response 2015CSRCSRTarget 2020CSR90%

    Indicator

  • 29

    http ://goo.gl/1qBIh7 (p14-17)http://goo.gl/1qBIh7 (p63-64)

    713(94)3(20136252016624)5

    3

    5()//

    6

    3

  • 30

    23 206 17

    2015.04.27

    38.43%

    24.18%

    16.86%

    2.59%

    17.94%

    http://www.cht.com.tw/aboutus/cog.html

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    2006(ERM)

    3,2062012

    3,3842013

    3,4412014

  • 32

    72(3) (SMR)

    2

    ICTICT

  • 33

    DNA

    2014

    /

    20148585047381815

    http://www.cht.com.tw/csr/upload/content/Code_Of_Ethics950328Chinese.pdfhttp://www.cht.com.tw/csr/upload/les/EthicalBestPracticePrinciples_CH1000208.pdf

  • 34

  • 35

    A++

    2014A++

    ICT

    2010

    NCC2013NCC201342G3G2.1520161.1546.5%

    (Flat Rate)

    *

  • 36

    201412

    NCC 1

    2014853,339

  • 37

    (1) 2014

    (2) (CIS)

    (3)

    2014

    -2 30Young &

  • 38

    2014

    CIS

    emomeKeep in touch4G LTE HiNetHiNetMOD

  • 39

    CSR CSRCSR

    CSRCSR

    CSR

    2008

    2009CSRCSR

    2010CSR ()

    2011 CSRCSR

    2013 CSR

    2014SGS 10CSR

  • 40

    CSR CSR2008CSR2014

    2013CSR

    (1) 103()(2) (3)

    (4) ()

    ()()20148,313

    2012 2013 2014

    2,322 13.7% 2,203 13.6% 2,085 15.8%

    0 0.0% 1 0.0% 32 0.9%

    2,975 43.5% 2,859 34.1% 2,483 39.0%

    53 25.2% 44 28.9% 57 22.5%

    1,849 17.6% 1,755 23.4% 1,653 21.6%

    0 0.0% 0 0.0% 4 0.1%

    7,199 100% 6,862 100% 6,314 100%

  • 41

    2012500CSRCSR2014211CSR

    20146311510CSR

    CSRCSRCSRCSRCSR

    2014521171,078

    2015 5 5%

  • 42

    CSR2014CSR5870

    5CSRCSR

    2014(HTC)Power To GiveCSRCSRCSR

    CSR

    2014mail

    CSRhttps://www.youtube.com/watch?v=gftgLuQ-KGI

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    ()()BenQ demo roomHami+ PortalReader AppIntel20148SDNIntel POCIntelSDN

    2014202.78

    .

    .IT

    201458632,6731,283

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    Strategy Management ISOAction ITSResponse 2015CSRCSR

    Target 2015~2018604G

    Indicator

  • 44 4544 45

    4G

    HiNetGSN20,000IP

  • 46

    HiNetHiNetiENIVSeHome

    IVS20122017

    iENiEN

    WEB201410

    2014APP

    CHT IoT

  • 47

    IVS()(IPCAM)Video Server20122017

    eHomeICT(Home Automation)

    eSAV

    SaaS110e110

    IVS

    2014 (IoT)()

  • 48

    (ITS)3G/4G LTEGPS

    6.6%31%400306.6()

    20145123,50056%28%48%7.7()

    *201430(4,000,000/30)*2.3=306.6*3.35

    POSPOS2014TAITRONICS

    20072013QR Code2014O2O (Online To Offline)

    NFC2012TSM2014NFCEasy Hami

  • 49

    MAPPAPPM Web BYOD(Bring Your Own Device)

    1 12CaaS

    2WebPro

    VPC

    hicloud hicloud2010CaaSVPCBoxeS3Des RenderMall201320142.4

  • 50

    VirtuosoVirtuoso/3DPi

    hicloud Render3D

    3D4K170194

    50%10

    2012Pi

    HDOTT

  • 51

    CSRCSRCSR

    20122014351.55%178162

    CSRCSRCSR

    ISO3,000

    1,500(6.4%)90%201530

  • 52

    63.6%

    6.1%

    2.2% 2.1%

    22.0%

    1.3%

    2.1% 0.6%

    : 1,130 398

    EARTHEPIF2014

    2014(TAITRONICS)1.EARTH2.3.

    2014 2014Scaling the Real-time Traffic Sensing with GPS Equipped Probe Vehicles

    2014

    16

  • 53

    2014 2015

    SDN(Software Defined NetworkWi-Fi QoE (Quality of Experience)Wi-Fi Gateway

    (Big Data) SDN/NFV (NFV:Network Function Virtualization)

    SDN

    S u p e r Computing 2014SDNAPNOMS 2014ONF

    APT EyequilaLiveDump94%96%

    IRMASiServer 1,500IP(IPAM)6,76911,500

    TLAPTSBox APTEyeQuila Appliance

    (5G)

    Wi - F i G a t ewa yPoS ( P r o o f o f Service)Wi-Fi Gateway(UX, User Experience)

    vCPE(Vi r t ua l Cus tome r Premise Equipment)SDN VPN(Virtual Private Network)PoS(Proof of Service)

    2015EyeQuila

  • 54

    1.2.3.

    SaaS CRMe

    20145,200

    2013 4 ()/

    2013Meworks

    20144

  • 55

    (TIAA) (Ecosystem)270(TIAA)

    20131210

    13Hami AppsMODhicloudFunParkHiNet

    MODHami AppsAppHamiFunPark3,500153

    FunPark

    http://innovation.hinet.net/http://www.tiaa.com.tw/

  • 56 5756 57

    Strategy

    Management SGS Qualicert

    Action Response Target

    Indicator

  • 56 5756 57

    201448744

    201412 165469275744

    2014

    3,500

  • 58

    20144420135723%0.0001%

    (1)

    (2)

    (1) 2007ISO 27001(2) 2010ISO 27001(3) 2011ISO 27001NCC ISO 27011NCC

    (1) (2) (3)

    (1) (2)

    2013 ISO9001

    2014NCCNCC

    2013BS1001220142016

  • 59

    2014 2015

    453.8(100Mbps 86.72013132.0%)

    100Mbps54

    312(20135.6%) 17

    MOD 128 (2013 3.6%) 140

    4G 2014529133 40%

    4G(Carrier AggregationVoice over LTE)1,800/900MHz

    201220161,00020157201,100

    300MbpsMG

    2014100Mbps87.2%100Mbps90%

    1. 100Mbps400 1/ 2. EthernetVDSL

    4G

    20144G223684G

    201412284G4G100%

  • 60

    201450,000Wi-Fi(Hot Spot) 7,200

    Wi-FiWi-Fi

    136257885

    iPhoneWi-Fi(EAP-SIM)iPhoneWi-FiAndroidCHT Wi-FiAPPAPPWi-Fi

    *2014Wi-Fi AP 10,000

    16

    201416MODHiNetHamiWiFi

    250

  • 61

    72

    201440

    20

    2034,800883,000

    NCC2014

  • 62

    2014

    15Call center3,900 2014

    2012 2012 20122013 2013 20132014 2014 2014

    9,8349,69010,909

    213,650216,431217,097

    21.7222.319.9

    (Instant Message, IM)Web Chat

    QFAQ

    DIY

    20136

    APP201311iOSAndroidAPPAPP201479.21,755

  • 63

    SGS Qualicert

    20

    11223320

  • 64

    NCCNCC

    95.6% 99.89%

    3% 2G0.57%3G0.35%

    *2014/10/01~12/31HGW 3% 0.0129%

    3~7

    4.6(5)

    30

    7.6(5)

  • 65

    (10)

    * (Importance-Performance Analysis, IPA) (IV)

    9.519.559.538.388.558.41 7.37.237.19

    20142013 20142013 201420132012 2012 2012

  • 66

    32011ISO10002:2004

    (02-2344-6789)

    2014NCC

    2012 2013 2014

    () 0.81 0.61 0.53

    () 1.95 1.55 1.20

    () 1.27 0.88 0.45

    KPI 2012 2013 2014

    20 84.1% 78.4% 74.0%

    (5) 4.58 4.59 4.6

    78.4% 77.9% 78.7%

    *1. 5~125~10%81.5%78.8%*2. 4G1~11(102)24%(250~300)

    2014

    2014

    102

    A DCB

    269 321

    494580

  • 67

    WHO(Specific Absorption Rate, SAR)NCC50

    2013NCC201470%

    201432014232

    (1) (2) 3 (3) 2014911

    NCC

    4G 5.3% 94.7%

    3G 5.3% 90.8%

    2G 30.8% 69.2%

    *

  • 68

    2007165

    2014APPApp

    (1) 20149(10:00~22:00)

    (2) 3

    /

    Line

    2013201432014

    *NCC20147

    4400

    12500

    2014

  • 69

    HiNetwebmail(ISP)

    K12HiNet

    HiNet3G

  • 70 7170 71

    Strategy

    Management Action Response Target

    Indicator

  • 70 7170 71

    20145.681

    2014() 67,331 62,473

    () 47,300

    1.42 1.32

    2014() 0.56% 0.56%

    CHT

    1.50 1 5.68 1

  • 72

    2012 2013 2014

    24,351 24,222 23,535

    17,407 71.48% 17,340 71.6% 16,869 71.7%

    6,944 28.52% 6,882 28.4% 6,666 28.3%

    0 0% 5 100% 7 77.8%

    0 0% 0 0% 2 22.2%

    *

    201423,53516,8696,66628.32%24.96%9

    ()

    11,196

    5,578

    566

    3,5243,1892,887

    11,006

    2,8983,3545,819

    244339429582

    30~50

    30

    50

    11,222

    5,062

    585

    3,628

    5483286328

    270132

    752

    397

    2012 20122013 20132014 2014

    100295

    164

    512

  • 73

    2014 14,653 6,277 2,146 382 30 2 40 5

    2013 15,051 6,464 2,216 410 34 2 39 6

    2012 15,123 6,517 2,211 420 32 3 41 4

    2014

    50 11 4

    1,490 1,912

    6 6

    24 2

    1,490 1,912

    2012~2014

    2012 2013 2014

    3,837

    ()100%

    2,9901,048

    72.8%1,919 767

    44.1%

    0 0% 01,505

    27.2% 8142,588

    55.9%

    3,837 5,543 6,088

    2012 2013 2014

    758 792 763

    48 49 46

  • 74

    5(3)2014

    3820143.47(220763)

    201446

    201499.86%

    201182014

    31101320330

    20141,0224.3%ICT2014340

  • 75

    2014

    92014615

  • 76

    7

    1

    3

    2

    2

    4

    ()

    6

    ()

    5

    (http://eip.cht.com.tw)/

    10021-3503 0800-080998 (02)23570007 [email protected]

  • 77

    19870201496,2514,635

    ()

  • 78

    2014e-learning

    39%

    IP

    ISO 27001

    SCWCD

    WBSA

    iENCMVP

    LPI Linux

    (PMP)

    ALU NG SDH

    CDCP

    MCITP

    NGN IMS

    SCJP

  • 79

    201412224720

    ()

    ()

    ()

    IFRSs

    App

  • 80

    413

    2014

    20141126.837401,152

    2012 2013 2014

    () 752,157 747,833 679,171

    () 30,888 30,877 28,857

    () 1,855,255 1,413,923 1,129,809

    () 76 58 48

    2012 2013 2014

    () () ()

    1,028 16,131,496 845 13,701,175 740 11,522,538

  • 81

    (OHSAS 18000)

    201441474111

    26935%

    2014

    96%OHSAS18001 20142827OHSAS18001

    13 13 0.27 0.27 9 4 0.53 0.53

    () 7 () 7 () 7 () 7

  • 82

    201354

    (i-med)

    APP

  • 83

    ()

    201426719-e-Learning

    ()20149,500 (DJ)2.220149,600

    ICT20142009,290

    (IR) = ( / ) x 200,000 (ODR) = ( / ) x 200,000 (LDR) = ( / ) x 200,000 (AR) = ( / ) x 100%

    2012 2013 2014 2012 2013 2014

    (IR) (ODR)

    0.07 0.07 0.05 0 0 0

    0.03 0.07 0.05 0 0 0

    0.11 0.14 0.11 0 0 0

    (LDR) (AR)%

    2.72 1.94 1.75 0.26% 0.20% 0.22

    0.74 2.19 0.81 0.38% 0.41% 0.49

    3.46 4.12 2.56 0.29% 0.26% 0.30

  • 84

    ()

    6(1.5)

    89 8,121

    158969108

    44,960 11,693

    20,180 2

    2() 26,684

    118,813

    278 695

    563 1,407

    1,377 6,885

  • 85

    201484,6770.04%

    3,500201423,3323,589

    HRV

    20141,027

    (EmployeeAssistanceProgram, EAP)

    2007EAPEAP152014EAP E-Service5835

    9302014350

    2014

    20141388,47015612848,006352,95617527,21344747,257

    2014298,000

    8:00~9:0017:00~18:00

    (30)

    464 108 1,168

  • 86

    20062

    200920148,1211737089

    2014(A) 1,022 515 1,537

    2014(B) 12 58 70

    2014(B/A) 1.2% 11.3% 4.65

    2014(C) 7 49 50

    2014(D) 6 35 41

    2014(D/C) 85.7% 71.4% 73.2%

    2013(E) 10 34 44

    2013(F) 9 33 42

    2013(F/E) 90.0% 97.1% 95.5%

    15%2116%

    201455450119

    120142012-201422014320142012-2014-2012&2013

  • 87

    1985

    200711

    201449

    2011

    2014772015

    2012

    67

    2013

    77

    2014

    78

  • 88 8988 89

    Strategy ICT(Green of ICT)ICT(Green by ICT)Management EARTH

    Action Response

    Target 2%

    Indicator

  • 88 8988 89

    ICT(Green of ICT)ICT(Green by ICT)

    CSR

  • 90

    ICTxx

    Green Touch ConsortiumICT

    EARTHEPIF 23 LED BSMI 916

    2012

    1,835

    5.51%

    2013

    2,087

    5.73%

    2014

    1,522

    4.37%

    ()

  • 91

    (2011~2015) (2012~2016)

    100%ISO14001 100%

    ISO50001

    2012

    254,481

    0.11%

    2013

    269,881

    0.12%

    2014

    181,365

    0.08%

    ()

    ISO50001PDCA(Plan-Do-Check-Action)

    ISO 500012011201220132014

  • 92

    55,829205

    1,25872,304

    EARTH300ISO14064-1

    2013

    250EARTH67,982

    2214,171,396

    (EARTH) 2008EARTH

    EARTH2012EARTH

  • 93

    *2014

    2%20122 8001800

    2007EARTHEARTHEarth

    10,84210,000

    2012 2013 2014

    657,779 691,907 736,276

    1,849,328 1,891,636 1,830,395

    5,636 4,300 17,158

  • 94

    20085002

    201220072011

    4G2%2013

    2014839,174.8 t-CO2eCO2CH4N2OHFCsPFCsSF6()97.14%2.86 %

    20122

    2012 2013 2014

    (Scope 1) 22,489.1 24,519.2 24036.0

    (Scope 2) 786,472.2 798,272.3 815,138.8

    (Scope1+Scope2) 808,961.3 822,791.5 839,174.8

    (t-CO2e/NTD million) 3.7 3.6 3.7

    100% 100% 100%

    ISO 14064-1GWPIPCC(2007) SGS-Taiwan

    t-CO2e

  • 95

    2014

    2014Scope3()

    Scope 3

    (Carbon Disclosure) (CDP)2003CDP

    2010CDPCDP

    kgCO2

    () 180,294

    () 85,187

    265,481

    2013(WBCSD)3(Scope 3)2014265,481 kgCO2()()

  • 96

    2012220152.9722%

    26-28 () ()60% 15 ()

    2007201425,77225.43%0.522 kgCO2e134,530 t-CO2

    2014

    * A=B+C+D E=-F=E/A*

    A

    B

    C

    D

    E

    F

    2007 135,180 9,420 125,151 609 NA NA

    2012 139,272 8,912 124,166 6,194 1,977 1.42%

    2013 142,580 8,835 127,023 6,722 3,385 2.37%

    2014 142,216 8,873 126,128 7,215 -402 -0.28%

  • 97

    24

    1

    IDC2016iEN

    (2012~2016)EARTH

  • 98

    201421,7901,339,90927,358

    ()

    2012 2013 2014 2012 2013 2014

    462 803 427

    368,081 263,129 191,617 2,711 3,917 1,851

    1,454 3,250 1,781

    88,395 26,436 24,868

    5EARTH

    2012 2013 2014

    5,018 6,465 9,142

  • 99

    (Corporate Social Responsibility, CSR)

    HCMI LED29

    (World Travel & Tourism Council, WTTC)(International Tourism Partnership, ITP)HCMI 1.0iEN

    2012 2013 2014

    () 8.4 9.1 9.5

    () 78,405.2 71,869.0 75,798.0

    () 128,113 117,433 123,853

    (t-CO2/NTD) 9.3 7.9 7.9

  • 100

    2001200520144.1537,8007,484

    2012 2013 2014

    87% 88% 88%

    17% 17% 18%

    () 406,702 412,755 415,765

    () 7,321 7,429 7,484

    *20132014

    200720145,670 HP27,779 RT6,0282,198 RT42026.6 kW196.8 kWp5 kW

    2012206km0.536 kgCO2e/0.089 kgCO2e/8km/L2.361 kgCO2e/L0.295 kgCO2e/

    0.206 kgCO2e2,000km4,944 kgCO2e2098,880 kgCO2e20142081,5187255.1 kgCO2e16792.7 kgCO2e

  • 101

    5,000201620132015IDCIDCLEEDiENThe Green GridPUE1.5

    Rated 4bIDC

    IDC(Internet Data Center, IDC)TIA 942Rated 47N+NRFIDISO27001

    IDCiENThe Green GridPUE 1.5LEED2014IDC16.5

  • 102

    4

    ISO14064 (Carbon Disclosure Project, CDP) (Dow Jones Sustainability Indexes, DJSI) CSR

    2012 2013 2014

    5 3 9

    1,555 254 399

    2012 2013 2014

    12 15 8

    21 27 17

    2012 2013 2014

    56 69 79

    12,818 16,093 14,984

    3578

  • 103

    iENiEN20149.3kWh 222.64.9 LED

    2014196.84kWp 201426.6kW 20145kW

    (ODAS)

    iEN

  • 104 105104 105

    Strategy Management LBG

    Action

    APP EYE

    Response 4G

    Target 20201% Indicator

  • 104 105104 105

    Connect Hope Technology

  • 106

    LBG(London Benchmark Group, )(Community benefits)(Business benefits)

    CSR

    CSR(

    )

    CSR

    CSR CSR

    200912 2 0 1 512,94944,154

    1

  • 107

    (1) (2) (3) (4)

    2012 2013 2014

    () 231,202 173,560 142,340

    () 1,150,656 1,466,125 1,306,170

    () 88,687 35,512 14,506

    () 22,365 22,032 8,580

    () 1,492,910 1,697,228 1,471,596

    0.68% 0.74% 0.65%

    () 89,460 88,128 34,319

    2014 (HBL)(UBA) 20 0 6 MODhichannelemome

  • 108

    2006

    72

    2014

    () 2,839 3,975 6,676 3,815 1,000 13,521 10,251

  • 109

    15-20255021MV201444258572,000

    2014

  • 110

    2013

    2014

    (9/20) (10/12) (10/26)

  • 111

    201452

    2010

    2014-DIY

  • 112

    201465

    82 21 8 2269 37

    2012~20148.6

    170283

    2003800ADSL(1M/256K)2012MOD20Mbps20146Wi-Fi18Wi-Fi

    56

  • 113

    2009.12.012015.01.31

    ()

    1,348 2,232 44,154 290 29,493,973

    2009

    201442

  • 114

    APP

    2013APP20146,282

    2014 201455App2014868101,065203APP

    Step1TLAppStep2AppStep3

    APP

    2013Android2014iPhone (FacebookSkype) 200fb ()

    ICT

    4G

    4G20141254G

    20145.75%20014.139%4GBeacon

  • 115

    EYE 2011EYE

    19991999199919224519995

    2014919991210,0971

    QR code 2013QR codeAPPQR CodeQRApp

    20132014QR289125,800

  • 116

    100 IC2IC

    5,007

    NT$2,565

    300 100

    -

    NT$21,063

    6M/2M20M/5M60M/20M100M/40M 5ADSL 2M/64K5M/384K5

    2,678

    NT$11,737

    6M/2M20M/5M60M/20M100M/40M 9.5ADSL 5M/384K8.5 9.5

    992

    NT$435

    MOD

    (24)(45/) (243/) (98 /)

    2,100

    -

    HiNet

    540

    NT$814

    110 5 3db~6db IC

    0800-080885( )(8030)(0800-080880) 08:00~21:00

  • 117

    Pacific TelecommunicationsCouncil(PTC)

    B4G/5G

  • 118 119118 119

  • 118 119118 119

  • 120 121120 121

    p118-119

    G4-1 (CEO) 4-5 V

    G4-2 12, 32 V

    G4-3 V

    G4-4 10 V

    G4-5 8 V

    G4-6 8 V

    G4-7 8 V

    G4-8 8 V

    G4-9 10 V

    G4-10 10 V

    G4-11 74 V

    G4-12 13 V

    G4-13 V

    G4-14 31 V

    G4-15 30 V

    G4-16 () 117 V

    G4-17 2014p107 V

    G4-18 16-17 V

    G4-19 16-17 V

    G4-20 16-17 V

    G4-21 16-17 V

    G4-22 96 V

    G4-23 V

    G4-24 19-20 V

    G4-25 19-20 V

    G4 Index

  • 120 121120 121

    p118-119

    G4-26

    19-20 V

    G4-27 19-21 V

    G4-28 2014/1/1~2014/12/31 V

    G4-29 2014/8/31 V

    G4-30 1 V

    G4-31 1 V

    G4-32 V

    G4-33 / 1 V

    G4-34 29 V

    G4-35 22 V

    G4-36 22 V

    G4-37 22 V

    G4-38 22 V

    G4-39 22 V

    G4-40 29 V

    G4-41 30 V

    G4-42

    24 V

    G4-43 2014p63-65 V

    G4-44

    24 V

    G4-45 24 V

    G4-46 24 V

    G4-47 24 V

  • 122 123122 123

    p118-119

    G4-48 24 V

    G4-49 24 V

    G4-50

    2014

    V

    G4-51 29 V

    G4-52

    - V

    G4-53 - V

    G4-54()

    73 V

    G4-55()

    2014

    V

    G4-56 35 V

    G4-57 78 V

    G4-58 78 V

    p118-119

    DMA 10

    EC1 10 V

    EC2 32 V

    EC3 86-89 V

    EC4 V

    DMA 71EC5 71 V

    EC6 V

  • 122 123122 123

    p118-119

    DMA 39 EC9 40 V

    DMA 92

    EN3 96 V

    EN4 95 V

    EN5 96 V

    EN6 100-101 V

    EN7 99-101 V

    DMA 94

    EN15 () 94 V

    EN16 () 94 V

    EN17 () 95 V

    EN18 94 V

    EN19 99-101 V

    EN20 (ODS) - V

    EN21 - V

    DMA 89

    EN27 67 V

    EN28 98 V

    DMA 71

    LA1 72-73 V

    LA2 () 84-86 V

    LA3 86 V

    DMA 74 LA4 74 V

  • 124 125124 125

    p118-119

    DMA 77

    LA9 80 V

    LA10 77-78 V

    LA11 78 V

    DMA 74 HR3 74 V

    DMA 74 HR4

    DMA 108

    SO1 108

    V

    SO2 V

    DMA 33 SO7 V

    DMA 67

    PR1 67 V

    PR2

    V

    DMA 64

    PR3

    100% V

    PR4 V

    PR5 64-65 V

  • 124 125124 125

    p118-119

    DMA 36

    PR6 V

    PR7 () 36 V

    DMA57-58 PR8

    33 V

    p118-119

    DMA 112

    IO1 112 V

    IO2 112 V

    DMA 67

    IO3 81-83 V

    IO4 67 V

    IO5 67 V

    IO6 (SAR) 67 V

    DMA 67

    IO7 67 V

    IO8 67 V

    DMA 59

    PA1 59, 112 V

    PA2 59, 61 V

    PA3 59-61 V

  • 126 127126 127

    p118-119

    DMA 59

    PA4 59 V

    PA5 / 116 V

    PA6 61 V

    DMA67-69 PA7 67-69 V

    DMA 67

    PA8 67 V

    PA9 67 V

    PA10 57 V

    PA11 62-63 V

    DMA 51

    TA1 53 V

    TA2 47-49,114-115 V

    TA3 TA247-49, 114-115 V

    TA4 47-49, 114-115 V

    TA5 51 V

  • 2 32 3