2012 Taiwan UX Summit 微型工作坊 簡報
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Posi%ve Design Impact
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「2012 台灣使用者經驗高峰會」微型工作坊 主題：創造設計的正向影響力 講者：Apogee共同創辦人／Daniel Szuc
Transcript of 2012 Taiwan UX Summit 微型工作坊 簡報
Posi%ve Design Impact
Reality check
About Dan -‐ @dszuc
www.sitepoint.com/kits/usability1/
www.amazon.com/Global-‐UX-‐Design-‐Research-‐Connected/dp/012378591X
www.uxhongkong.com
Structure for today
• Knowledge taster (arKcle) • Exercises (brief) • Share (2-‐3 key points from a few people)
• QuesKons later • Olympic walk
Start of our journey
uxmaRers.com/mt/archives/2012/05/posiKve-‐design-‐impact.php
www.inc.com/jessica-‐sKllman/what-‐they-‐dont-‐tell-‐you-‐about-‐posiKve-‐psychology-‐.html
• MoKvaKons & Beliefs • Culture • StarKng levels of happiness
• Human history • ReflecKon • Future for our kids
• Empathy • Compassion • What we make
hRp://johnnyholland.org/2009/08/value/
hRp://johnnyholland.org/2009/08/value/
www.poetpainter.com/thoughts/article/a-user-experience-hierarchy-of-needs
Posi%ve feelings & moments
Exercise 1 :: What makes you feel happy?
• Spaces • EmoKons
• Time …
Insights – doing great design
You
uxmag.com/arKcles/taking-‐the-‐mystery-‐out-‐of-‐hiring-‐user-‐experience-‐talent
uxmag.com/arKcles/taking-‐the-‐mystery-‐out-‐of-‐hiring-‐user-‐experience-‐talent
Exercise 2 :: List out 3 X key soa skills required to be a great pracKKoner?
www.stby.eu/2012/09/03/empathic-‐conversaKons/
www.stby.eu/2012/09/03/empathic-‐conversaKons/
• Outside of the UX pracKce • Performance vs. theory
• Roles
Insights -‐ empathy
Organiza%onal lens
Case Study :: OrganizaKonal understanding
• New to UX • Digital strategy • Open minded
• Listen to the underlying need • Plan together • Co-‐discovery & co-‐design = no surprises
Insights – have a plan
Immersion
Exercise 3
Insights – elas%city
• Growing your frame • Going global • Deeper understanding
Designing the business
hRp://www.alistapart.com/arKcles/demysKfying-‐design/
hRp://www.alistapart.com/arKcles/demysKfying-‐design/
“By revealing our process, with its twists, turns, and challenges and inviKng others into our world we begin to break down divisions. The
input non-‐designers provide during the design phase will ulKmately show up in the work—or at the very least they will perceive that you heard
them. Feelings of ownership in the project increase, creaKng a team that is more invested in the success of the work which translates to improved
product quality. Let’s look at some steps we can take.”
• Stories • Ingredients only • Customer truth
Insights – shared moments
Impact & leadership
johnnyholland.org/2012/09/how-‐an-‐mba-‐meets-‐the-‐silos-‐challenge-‐of-‐ux/
johnnyholland.org/2012/09/how-‐an-‐mba-‐meets-‐the-‐silos-‐challenge-‐of-‐ux/
Exercise :: What is stopping you from leading today?
Insights -‐ awareness
• Own style • Leadership moments
• Coaching
Personal UX Plan
www.inc.com/geoffrey-‐james/success-‐secret-‐change-‐your-‐internal-‐dialog.html
www.inc.com/geoffrey-‐james/success-‐secret-‐change-‐your-‐internal-‐dialog.html
www.inc.com/geoffrey-‐james/success-‐secret-‐change-‐your-‐internal-‐dialog.html
Exercise :: Name 3 habits or acKviKes you could pracKce more that can have more impact?
Final thoughts
What characterisKcs do we, as UX professionals, need to think about and develop over Kme, in preparaKon for embarking on a journey that will take us beyond global boundaries, while trying to see beyond our core
beliefs and understandings?
hRp://mkp.com/news/global-‐ux-‐design-‐and-‐research-‐in-‐a-‐connected-‐world
www.fastcodesign.com/1669988/5-keys-to-building-a-business-that-doesnt-bury-the-humans-at-its-core
www.fastcodesign.com/1669988/5-keys-to-building-a-business-that-doesnt-bury-the-humans-at-its-core
Be Kind
