2010 ALGIM NZ Local Government Website Survey
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2010 | Web Symposium Tell us more… 2010 ALGIM Local Government Website Survey
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Presentation to 2010 ALGIM Web Symposium on the results from the online survey by New Zealand local government web teams. The survey gives a snapshot of how NZ Councils manage their websites, what software they use, analytics, search, user testing, top five tasks, functionalitty and use of social media.
Transcript of 2010 ALGIM NZ Local Government Website Survey
2010 | Web Symposium
Tell us more…2010 ALGIM Local Government Website Survey
2010 | Web Symposium
2010 Website Survey
annual online survey 2 March – 16 April 2010 72 Councils participated use as a resource
2010 | Web Symposium
2010 Website SurveyProvides snapshot of: how Councils manage their website software, reporting and search facilities functionality and online services top five tasks
2010 | Web Symposium
2010 Website SurveyNew additions for 2010: website hosting – internal or external website strategy social media policy and usage block access to social networking sites
2010 | Web Symposium
The results.
2010 | Web Symposium
Website management
83% internally (60 Councils)
3% externally (2 Councils)
10% mix of both (14 Councils)
2010 | Web Symposium
Website hosting
36% internally (26 Councils)
64% externally (46 Councils)
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Content management
55% CMS third party (40)
24% CMS open source (17)
12% publish / author tool (9)
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Content management systems
1. EpiServer2. SilverStripe3. Microsoft Office Sharepoint
Server (MOSS) & CMS
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Website strategy
51% yes (37)
49% no (35)
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Reporting packages1. Google Analytics2. SmarterStats3. DeepMetrix Live Stats4. Web Trends
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Search engines
68% built-in (49)
25% third party (19)
2% mix of both (3)
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Search engines
5% no search engine (4) Hauraki, Opotiki, South Taranaki &
Waitomo District Councils
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Search software
1. Google – CSE or Mini
2. Others:Lucene, Mondo, SLI, Zoom
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User testing
30% yes (23)
70% no (49)
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Payments by credit card
42% yes (31)
58% no (41)
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Top five tasks - 20101. Property and rates2. Job vacancies3. Cemeteries4. Environmental data5. Contact us
2009 RESULTS:1. Job vacancies2. Rates3. Council services4. Contact us5. Maps and
property
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Mobile device version
7% yes (5)
93% no (67)
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Social media1. Facebook (24)2. Twitter (18)3. YouTube (16)4. Flickr (7)5. Bebo (4)
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Social media policy
17% yes (12)
83% no (60)
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Block social websites
44% yes (32)
50% no (37)
6% don’t know (5)
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Thank you.Report results now availableat registration desk or visit:
www.algim.org.nz
