1 PRIMEUR A Middleware Company 2004 Mauro Lisa Responsabile Servizi.
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Transcript of 1 PRIMEUR A Middleware Company 2004 Mauro Lisa Responsabile Servizi.
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PRIMEURPRIMEUR‘A Middleware Company’
www.primeur.comwww.primeur.com
20042004
Mauro LisaMauro LisaResponsabile ServiziResponsabile Servizi
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Primeur : “A Middleware Company”
Servizi di Base
Applicazioni
Infrastruttura
Prodotti Progetti Servizi
Consulenza Formazione Supporto tecnico
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Primeur : “A Middleware Company”
Servizi di Base
Applicazioni
MANAGEMENT
INTEGRAZIONE
SICUREZZA
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Primeur : “A Middleware Company”
SICUREZZA Data & Communications Confidentiality and Integrity IT Security Infrastructures IT Security Management Security assessments & certifications
Design
Deploy
Assess
MANAGEMENT Configuration Availability & Performances Storage
INTEGRAZIONE Data Mover (File Transfer & Messaging) Enterprise Application Integration z/os & Open Source
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19851985 19871987 19901990 19981998
PRIMEURPRIMEUR opera nel Middlewareda 18 anni :
20032003
Primeur : “A Middleware Company”
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PRIMEURPRIMEUR‘A Middleware Company’
Struttura Societaria
Primeur
PrimeurEspaña
PrimeurItalia
PrimeurSuisse
PrimeurU.K.
Primeurltd
PrimeurInternational
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1995 1996 1997 1998 1999 2000 2001 2002 2003
Il mercato :Il mercato :
(*)
(*) Cessione della Partecipata TWINSOFT S.r.l.
Finanza 50%
Servizi 8 %
Tecnologie Middleware 48 %
Progetti 52 %
Il volume d’affari :Il volume d’affari :
Milioni di € Industria 40 %
P.A. 2 %
Cifre 2003
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0255075
100125150175200225250
1998 1999 2000 2001 2002 2003
TecniciTecnici
AltriAltri
Le risorse umane :Le risorse umane :
(*)
(*) Cessione della Partecipata TWINSOFT S.r.l.
Tecnici 76 %
Dir. & Vendite 15 %
Amm. 9 %
Skills :Skills :
(*)
Cifre 2003
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PartnershipPartnership
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PrimeurPrimeurè Business Partner di IBM
Partnership
“PREMIER” for Software
“ADVANTAGE” for Developers
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PrimeurPrimeurè partner di COSMOCOMper la rivendita di prodotti,la fornitura di consulenza e per la realizzazione di soluzioni per :
IP Contact Center
IP Contact Center Competence Center
Partnership
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IP Contact Center Competence Center
Servizi
Disegno della soluzione. Integrazione con CRM. Installazione ed avviamento. CCOD (Contact Center on Demand).
Progettazione e Gestione completa del sistema di Contact Center. Manutenzione e monitoraggio del sistema:
HW. Software. Infrastruttura di rete.
Integrazione con il sistema informativo aziendale.
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IP Contact Service Center
Servizi
20 Addetti Supporto 1 e 2 livello 2 Sistemisti certificati Cosmo Com Supporto 7X24 on demand Utilizzo di Cosmo Call per supporto di 1, 2, 3 livello Utilizzo di Rational Clear Quest come CRM.