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Transcript of 1 Konica Minolta IT Solutions Prinzip Partnerschaft MANAGED MONITORING ÜBERWACHJUNG DER...
1 Konica Minolta IT SolutionsPrinzip Partnerschaft
MANAGED MONITORINGÜBERWACHJUNG DER SERVERINFRASTRUKTUR UNDANWENDUNGEN DIREKT AUS DER CLOUD
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KONICA MINOLTA IT SOLUTIONS GMBHIT-INFRASRUCTURE
Strategie
Monit
oring
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ÜBERBLICK
Managed Monitoring Regular appointments Service contingent
Strategic consulting Performance analysis
24x7 On-call duty
Managed Microsoft Patching
Software asset management Hardware Services
effciency
service
operability
mobility
reliability
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MANAGED MONITORING
Managed Monitoring Regular appointments Service contingent
Strategic consulting Performance analysis
24x7 On-call duty
Managed Microsoft Patching
Software asset management Hardware Services
effciency
service
operability
mobility
reliability
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MONITORING SOLUTIONS FOR IT SOLUTIONS
Professional MonitoringBasic Monitoring
Operating System Monitoring
Virtualization Monitoring
Hardware Monitoring
Operating System Monitoring
Virtualization Monitoring
Hardware Monitoring
Application Monitoring From Inside and Outside of
the Application
Application Monitoring Only from Outside the
Application
Agentless With Agent
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HOW DOES THE CLOUD SERVICE MANAGED MONITORING WORK?
Customer - Cloud Services
Managed MonitoringCloud Service
Appliance at the customer
Unidirectional
Service Desk
Troubleshooting
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MANAGED MONITORINGCLOUD SERVICE
Customer
• Knowledge• Resources• Experience• MethodologyManaged Monitoring
Cloud Service
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MANAGED MONITORINGCLOUD SERVICE
2. Middleware:
1. Core:
3. Output:
FilterSync
Scribe-Team
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TICKET
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KNOWLEDGE BASE ARTIKEL
A_domain_is_currently_unreachable__1_2_RuleSummaryThis event may be seen when the named domain is not reachable for a variety of reasons.Sample Event:Event Type: ErrorEvent Source: MSExchangeTransportEvent Category: NoneEvent ID: 4003Description: The domain <domain name> is currently unreachable.Related Events:Event Type: Warning Event Source: MSExchangeTransport Event Category: (4) Event ID: 4004 Description: Categorization failed. The error message is "The specified domain either does not exist or could not be contacted. CausesThere may be several causes, but the following three are most common.The DNS server is unable to resolve names.The SMTP virtual server or SMTP connector may be configured incorrectly.The default Internet Message Format may be set to a specific domain.Resolutions•Ensure that the DNS server configured for use by the Exchange server is able to resolve names correctly.•Ensure that the SMTP virtual server and the SMTP connector are correctly configured.•Change the default Internet Message Format to so it has an * in the Domain field. ExternalFor more information about MSExchangeTransport event 4003, see:•Exchange Server Error and Event Messages•Microsoft Knowledge Base
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Praxisbeispiele
–Betriebssystem–Exchange– SQL-Server
MANAGED MONITORING
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PROFESSIONAL MONITORINGDISCOVER DER SERVER UND DER APPLIKATION EXCHANGE
20%
24%
54%
58%
12%
34%
90%
65%
67%
76%
50%89%
C:\ C:\
C:\
C:\
C:\C:\
C:\C:\C:\
C:\C:\C:\
C:\
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PROFESSIONAL MONITORINGAPPLIKATIONSMONITORING
50%
C:\
Steht auf der Festplatte, auf der die Exchange-Warteschlange liegt, zu wenig Festplattenplatz zur Verfügung, wird der Versand und Empfang von Emails eingestellt
Exchange Server 2007/2010/2013
Festplatte vergrößern oder die Exchange Queue wird auf eine andere Festplatte verschoben
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PROFESSIONAL MONITORINGDISCOVER DER SERVER UND DER APPLIKATION SQL
50%
C:\
D:\ E:\ F:\ G:\ H:\
tempdb
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PROFESSIONAL MONITORINGDISCOVER DER SERVER UND DER APPLIKATION
Northwind-Database
% free space
% usedspace
Freier Speicher innerhalbder Datenbank unter 20%
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PROFESSIONAL MONITORINGBETRIEBSSYSTEM MONITORING
Standort 2Standort 1
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Features 2015
• Version 2.0• Self Service Portal for the
customer to SharePoint base
• SMS notification• Smartphone/Tablet App
INSIDE MANAGED MONITORING
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Professional MonitoringReporting
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ZEIT FÜR FRAGEN
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IHR KONTAKT – STAND MANAGED MONITORING
Carsten Trautmann
System Engineer
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VIELEN DANK!Für Ihre Aufmerksamkeit