延長圖書館開放時間的省思-Library hours possibility
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Transcript of 延長圖書館開放時間的省思-Library hours possibility
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駱英豐
2015/3/20
延長開放時間A TIMELESS LIBRARY ?
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重複看同一本書的遊民
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故事背後
● 遊民沒有聽過圖書館
● 遊民不喜歡圖書館
● 圖書館不讓遊民用
● 送 Kindle 的人不怎麼上圖書館1. 送
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你會讓他入館嗎 ??
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為何要開放 24 小時
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延長開放實務
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對延長開放需求的了解
● 需求的研究和調查
● 比較有需求的讀者群
● 潛在的讀者群
● 時間 方式 服務種類
● 調查方式
● 閉館前的問卷
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實施後的調查
● 使用的狀況
● 問卷
● 觀察
● 統計
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延長開放時間的選項
● 24X5
● 24X7
● 選定的期段
○ 考試, 暑假
● 延長開放時間到 12點 / 2點
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延長開放的服務和區域
● 自修空間
● 書報瀏覽區空間
● 上網空間
● 借還書服務
● 其他
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延長開放配合考量的因素
● 場地安全和維護
o 清潔
o 飲食管制
o 電源使用
o 空調
o 上網管制
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延長開放配合考量的因素
● 人員和配置
● 經費
● 場地動線的管理和控制
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延長開放配合考量的因素
● 值班人員的工作
● 管制
● 通報與機制
● 觀察及統計
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他山之石
● 特殊的做法
● 特別的考量
○ 社區成員年齡別的影響
○ 身分別的影響
■ 半工半讀 / 夜班
● 他人的研究方法和結果
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延長開放可能的替代做法
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方便借書站
● 24 小時的方便
● 地點上的方便
● 節省館員人力
● 圖書的更新和管理
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便利商店借還
● 24 小時 / 地點 的方便
● 線上借閱的作法
● 館藏運送和管理
● 歸還的選項
● 費用吸收與補貼
● 低收入戶
● 偏鄉
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社群單位合作借書站
● 地點上的方便
o 社區讀書室
o 地區醫院診所
o 市場志工借閱站
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社群單位合作借書站
● 建立和社群組織的合作和關係
● 線上查詢的輔助
● 館藏運送, 更新和管理
● 志工的招募和管理
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家庭漂書站
● 24 小時的方便
● 地點上的方便
● 節省館員人力
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開放時間之外的想像
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回應所在地讀者的特殊需求
● 年齡層,
o 老人, 退休人口
● 語言和文化層
o 新移民, 外勞
● 特殊主題
o 醫療 / 就業 / 語言學習
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超越本館資源和經費的限制
● 社群團體合作
● 和讀者及潛在讀者主動溝通
● 社區議題的關懷和投入
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我們要什麼樣的圖書館
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豐富合用的館藏
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只注重館藏的只是平庸的圖書館
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創造新的服務
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創造服務是好的圖書館
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營造社群 (community)
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成為社區生活不可或缺的一部分
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營造社群成為偉大的圖書館
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平庸的圖書館發展館藏
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好的圖書館開創服務
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超越時空邀請讀者參與營造新的生活共同體
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偉大的圖書館經營並造福社群
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ONE MORE THING
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2011 年 12月 5日
美國 加州大學聖地牙哥分校
清晨
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學生衝過關閉的大門
佔領了因經費不足
被迫關閉的圖書館
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等著別人關圖書館的門
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還是
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讀者不接受沒有圖書館的日子