, Horus software GmbH Ettlingen, Germany Fun and Simple: Better Business Processes with Social BPM...

<first name surname>, Horus software GmbHEttlingen, Germany <February 15, 2013>

Fun and Simple:

Better Business Processes with Social BPM Labs

2 © 2013 Horus software GmbH

► The Challenge of Business Excellence- Business and Information systems - two worlds collide- Common ways of aligning Information systems with Business- Key Characteristics of Smart Business/IS alignment

► The Solution: Social BPM Labs- Social BPM Lab: Basic solution idea, participants, roles- Phases of a Social BPM Lab- Social BPM Infrastructure- Success factors

► Practical Experience- Social Supply Chain Engineering Lab: Population of Lab locations- Scenarios of use

► Summary and Outlook

Better Business Processes with Social BPM LabsContents

May 29, 2013


► Moderator indicates a business process architecture, in which he forms groups of processes.

► Lab participantsare allocated to the process groups according to their competence and their expertise, developing multi-site process teams.

► Team leaderIn each team a leader will be determined who will take over integrative tasks and the responsibility for the team results.

► Quality managerDepending on the size of the Lab and the knowledge of the participants, quality managers are appointed for technical and substantive review of the resulting models.

► Experts On Demand are available as a point of contact for questions on modeling and tool use.

The Solution: Social BPM LabsRoles in the Social BPM Lab

May 29, 2013


A Social BPM Lab develops in different phases, which last differently, according to the planned overall time span:

Preparation

• Creation of a business case that forms the starting point respectively the framework for the work in the Lab.

• Time: 1 - 4 days

Introducing Participants

• During a web conference, the moderator explains the framework and the implementation of the experiment.

• Time: 10 – 20 m

CollaborativeWorking

• Lab participants act according to their roles and desired outcomes.

• Time: 4 h - days

Finishing Line

• The moderator summarizes the progress of the experiment and gives a first overview of the results generated.

Lab Follow-up

• Merging and documenting the results if not already done in the Lab. Analysis of results and follow-up activities.

• Time: 0.5 - 4 days

Methods and tool Training

• Participants will be trained according to their knowledge in the form of webinars.

• Time: 30 m - to 2 h

The Solution: Social BPM LabPhases of a Social BPM Lab

May 29, 2013


Intranet

Internal Lab Location

Team leader

External Lab Location(subsidiary, external partner)

Intranet

Internet

ExpertOn Demand

Home Officeworker

Qualitymanager Lab Moderator

Mobileworker

Tools:- Cloud-based Lab Repository- Horus Business Modeler- Horus Knowledge Explorer- Wiki (DokuWiki)- Web Collaboration (Hall.com)

The Solution: Social BPM LabsSocial BPM Infrastructure

May 29, 2013


► Making use of best practice models increases model quality and modeling performance as well

► Reference processes are available for specific business functions and

industry practices

The Solution: Social BPM LabSuccess Factor #3: Making Use of Best Practice models

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► Higher Education- Social BPM Labs of one or two semesters (special kind of Living Lab)- Inter-disciplinary groups of master students in engineering and economics are

collaborating to develop industry-specific business process models. - Results: An innovative way of practice-oriented education. Very high student

satisfaction by experiencing intensive business collaboration.

► Public Research institute- Preparing a sound business process documentation in line with the certification of the

quality management system based on DIN EN ISO 9001:2000 and DIN EN ISO 13485:2003.

- Results: High quality of process documentation with mutually agreed specifications.

► International Horus Social BPM Labs- Scheduled execution of Social BPM Labs with participants from universities, research

institutes and commercial enterprises. Up to 200 participants at different locations in various time-, language-, cultural zones.

- Results: New funny experience of collaboration and application of business knowledge for all participants.

Practical ExperienceScenarios of Use (1/2)

May 29, 2013


► Business Processes for Business Communities - Modeling Languages, Methods, ToolsSchoenthaler, Vossen, Oberweis, Karle

► http://www.horus.biz/en/social-bpm/horus-social-bpm-lab.html

► http://www.horus.biz/fileadmin/horus/communit/forum/portal.php

Further Reading, Watching, Contacting…

Contact:

Dr. Frank Schoenthaler, CEO

PROMATIS software GmbHPforzheimer Str. 16076275 Ettlingen, Germany

Phone: +49 7243 2179 17eMail: [email protected]: www.promatis.com

www.horus.biz www.prociris.biz

May 29, 2013

http://www.horus.biz/



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