風險管理與危機管理 馬偕-Final-無動畫

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2007/07/0 6 1 風風風風 風風風風風風風風風“風風” 風風風風風風風風風風風 風風風風 (2008 風 12 風 08 風 ) 風風風 E-mail:[email protected]

Transcript of 風險管理與危機管理 馬偕-Final-無動畫

  • 2007/07/06* E-mail:[email protected]

    (20081208)

    *

  • 2007/07/06*

  • 2007/07/06*1. . 1962 Duration

  • 2007/07/06*SafetyRisk

  • 2007/07/06* 1 2003 SARS

  • 2007/07/06* 2IDF2008/10/20 09:40 IDF

    IDF 2008/10/21IDF 2

    2008/10/22 10:02 IDFS70C

  • 2007/07/06* 2 IDF2008/10/23 15:55 IDF4

    2008/10/24 IDF

  • 2007/07/06*2. 1 - 1931Heinrich 55 129:300Accident Ratio 300

    1969Byrd17511030600600

    ()

    MANUAL

    DE

    SEGURIDAD

    MANUAL

    DE

    SEGURIDAD

    MANUAL

    DE

    SEGURIDAD

    1

    29

    TECNICAS

    TECNICAS

    TECNICAS

    300

    60030101AccidentsNear MissIncidents

  • 2007/07/06*2

    /Fatal Accident 1/Non-fatal accidents 10/Reportable incidents 30/Unsafe acts 600

  • 2007/07/06*3

    /Heinrichs

  • 2007/07/06*3. -(Anything that can go wrong will go wrong.)Uncertaintyx Impactlikelihood 0 < < 1Impact..

  • 2007/07/06*4. -Engineering Ethics

    Risk IdentificationImpact AnalysisStrategy SelectionPlanning

  • 2007/07/06*:

    (Crisis Management)

  • 2007/07/06*

    (Identification)

    (Possibility)(Consequence)(Estimation )(Control)(Evaluation)NoYes(

  • 2007/07/06*(Risk Analysis Techniques)Risk Matrix ()FTA Fault Tree Analysis ()FME(C)A Failure Mode Effects (Criticality) Analysis()MA - Markov AnalysisDD - Dependency DiagramsETA - Event Tree AnalysisCCA - Common Cause Analysis

  • 2007/07/06*

    112334112344122344123444233444

  • 2007/07/06*:(1981)

  • 2007/07/06*

  • 2007/07/06*risk mitigation/safety/risk reduction precedence12safety devices3Caution or Warning4procedurestrainingresidual hazard risk fail safedesign feature(fail-safe)

  • 2007/07/06*Management/Planning, Requirements, Analysis, and Assessments(ESOH Hazard Analyses)ESOHEnvironment, Safety and Occupational Health

  • 2007/07/06*5. ?NCC MERP1Medication Error---

  • 2007/07/06*/

    47.7% 13.6 12.9 10.6 3.6 7.0 52.3% 19.4 8.1 7.5 7.0 10.3 100.0

    4639.31311.197.786.876.076.054.354.354.332.610.910.910.943.4117 100.0

  • 2007/07/06*

    19901994203.84021200410200510

  • 2007/07/06*HISPASSPACS

  • 2007/07/06*()

  • 2007/07/06*(ISO14971:2007) (Risk control)(Option analysis)(Implementation)(Residual risk evaluation/

    Overall risk acceptance )(Risk analysis)

    (Intended use/intended purpose identification)(Hazard identification)(Risk estimation (likelihood x severity))

    (Risk evaluation)(Risk acceptability decisions)

    (Post-production information)(Post-production experience)(Review of risk management experience)

    (Risk assessment)(Risk management)ISO 14971Figure 1

  • 2007/07/06*929394 6.

  • 2007/07/06*1996-2005

  • 2007/07/06*

  • 2007/07/06*Design ApproachBoeing 747-200Electro - MechanicalSteam GaugeBoeing 777Fly by Wire/LightBoeing 747-400CRT - LCD DisplaysGlass Cockpit

  • 2007/07/06*safety devicesCaution or WarningHoles in floors or platforms shall be properly marked and guarded

    Flammable storage cabinet

    36.bin

  • 2007/07/06*safety devicesCaution or WarningEmergency Stop Function and Device

    Awareness Barriers Device

  • 2007/07/06*safety devicesCaution or WarningSafeguarding device:Interlocks

    Interlock door

    Awareness Barriers Device

  • 2007/07/06*7.(Healthcare FMEA, HFMEA)1949FMEA 2003JCAHOHFMEA HFMEA

  • 2007/07/06*Healthcare FMEA Worksheet

    Step 4

    1

    Process Step

    2

    Potential Failure Mode

    3

    Potential Cause(s)

    4

    Severity

    5

    Probability

    6

    Hazard Score

    7

    Decision (Proceed or Stop)

    (Note: If the score is 8 or higher and the decision is to Stop, document the rationale for this decision)

    Step 5

    8

    Action (Eliminate, Control, or Accept)

    9

    Description of Action

    10

    Outcome Measure

    11

    Person Responsible

    12

    Management concurrence

    (yes or no)

  • 2007/07/06*()

  • 2007/07/06*() ()

  • 2007/07/06*Questions?

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  • 2007/07/06*

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  • 2007/07/06*/Operational RequirementsFault TolerantMitigating Features

  • 2007/07/06*Risk Matrix

  • Intolerable Region

    As Low As Reasonably Practicable Region (ALARP)

    Broadly Acceptable Region (BAR)

    Risk Concept According to ISO 14971

    April 2001 Tony C. Chan

    Probability of Occurrence

    9

    I

    N

    T

    O

    L

    E

    R

    -

    8

    A

    B

    L

    E

    7

    6

    A

    R

    E

    G

    -

    5

    L

    I

    O

    N

    4

    A

    3

    B

    R

    2

    A

    P

    1

    R

    1

    2

    3

    4

    5

    6

    7

    8

    9

    Severity

  • 2007/07/06*FTA(fault trees)AND OR (root)(top event)AND OR (basic event)

  • 2007/07/06*PHAaccidentsPotential hazardevent sequencedisciplined analysisundesirable eventsPossiblePHARisk Matrixfrequencyconsequence

  • 2007/07/06*HAZOP1970Imperial Chemical Industryprocessengineeringdesign specificationdeviationHAZOP[1] (HAZard and Operability)(process deviation)(hazard)(deviation words)(No)(Less)(More)(Part of)(As well as)(Reverse)(Other than)

  • 2007/07/06*

    2007 CTI Copyright

    2007/07/06*

    - (FMEA)// // (O)(S)(D)(RPN)(O)(S)(D)(RPN)

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