تبيين چرخه تجاري مديريت ارتباط با مشتري

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مقاله ارائه شده در کنفرانس بین المللی بازاریابی توسط مهدی اصغرنژاد امیری

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    www.crito.uci.edu, March 2001- Adebanjo, D. Kehoe, D. (2001) An Evaluation of Factors Influencing Teamwork and Customer

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    J.N. Sheth, A. Parvatiyar, and G. Shainesh, Eds., Fifth edition, New Delhi: Tata McGraw-Hill

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