Post on 15-Jul-2020
단기 4340년 10월 15일TCS Public TCS Confidential
Tata Consultancy ServicesDelivering Business Value Through PLM
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Tata Group Overview
• World's Largest Integrated Tea Operation • Asia’s Largest Software Services Company• World’s 6th Largest Manufacturer of Watches• World’s 3rd Largest Producer of Soda Ash • India’s Largest Private Sector Steel Producer• India’s Largest 5-star Chain of Luxury Hotels• India’s Largest Private Sector Power Utility
• India’s most respected, trusted, and well known conglomerate: founded in 1868
• 93 companies in 7 key business sectors • Estimated annual revenues of US$ 49
billion in FY 06-07• Employs 343,000 people • Exports to 140 countries
Automotive24%
Chemicals5%
IT and Telecom27%
Consumer Products
8%
Materials19%
Energy9% Services
8%
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Tata Consultancy Services
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Tata Consultancy Services Overview
• TCS was established in 1968 • FY 2007 revenue of USD 4.3 billion ( from USD 2.97 billion in FY 2006)• Over 94,000 employees• Asia’s largest Software Services comany• Awarded triple certification for Quality (ISO 9001:2000), Security (BS 7799-2:2002) and
Services (BS 15000-1:2002)• 1st Company in the world to be assessed at Level 5 for integrated enterprise-wide CMMI
and PCMM• Global presence - Operations in 50 countries, 148 offices in 39 countries• First and Largest
– Software R&D centre in India– Software exporter in India
Our vision is to be in the Global Top 10 of IT services companies by 2010
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Select Analysis Speak
TCS Only Indian IT services company in BusinessWeek’s Asia top 50 list 17 September 2007, BusinessWeek
Tata Consultancy Services Positioned in the Leaders Quadrant of the Magic Quadrant for North American Offshore Application Services, 2007 by Gartner
Magic Quadrant for North American Offshore Application services, 2007
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N. America50
Iberoamerica
APAC
India
Europe
UK & Ireland
ME & Africa
4
11 4
6 2
42 63
7 1
18 2
14 3
Global Presence
• 148 Offices in 39 countries• 79 Delivery Centres in 16 countries
Sales OfficeDelivery Centres
As on 31st March 2007
TCS Korea• Branch of TCS Apac – commenced in September 2003• Focus on organizations in following verticals
– BFSI, Engineering Services, Hi Tech, Healthcare• Solutions on - PLM, Digital Manufacturing, Embedded Systems, Product Design
(CAD/CAE/CFD), ERP
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TCS Services Portfolio
Asset Based Solutions
Engineering &Industrial
Services 7%
ConsultingIT Solutions and Services
BPO
Infrastructure Services
Volume businesses based on offshore
proposition
High margin businesses based on
technology expertise and IPR leverage
Core business. Offshore IT services
across verticals
Services supporting core business processes in
Manufacturing, Utilities, Telecom, Pharma
The five growth engines around the core business function as business units. Delivery infrastructure,
quality processes and competency development are the common elements across all service lines.
Retail & Distribution,
7.90%
Transportation, 3.20%
Energy & Utilities, 2.30%
Others, 7.90%
Life Sciences & Healthcare, 4.70%
Telecom, 17.60%Manufacturing,
15.10%
BFSI, 41.30%
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Engineering and Industrial Services
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Engineering from India : New Opportunities
Global Expansion and Consolidation
Cost Efficiencies
Innovation
Imperatives
GlobalEngineering
LCC Manufacturing
LCC Sourcing
Workforce Rationalization
Capacity Rationalization
Process Outsourcing
Strategies Destination AttractorsInvestment Incentives
Access to MarketsLocalized Supply Base
India, ChinaEastern EuropeSouth America
Taiwan, Indonesia
EnablersCollaborative Technology
Time Zone Differences Availability of Talent
Cost Arbitrage
TCS Rated Top Engineering Service Provider by Dataquest, August 2007 Dataquest
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EIS Services Portfolio
Geo-Spatial Technologies• GST Consulting• Technology Selection• Deployment & Integration• Remote Sensing/Image
ProcessingPlant Automation Services• Control System Integration• Production Optimization• Manufacturing Execution
Systems• Adaptive Manufacturing
Plant Design Engineering• Front-end Design• Detailed Design
Enterprise Asset Management• RCM Strategy Development• Technology Selection• Technology Deployment
Sourcing and Manufacturing• Sourcing Solutions• Manufacturing Solutions• Digital Manufacturing• Electromechanical
Manufacturing Services
Product Development• Engineering Design• PLM Solutions• Knowledge Based Engineering• Engineering Analysis
Service offerings from Product to Production Lifecycle
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Strategic and Technology Alliances
Technology• Our global reach and service capability creates a symbiotic relationship with various product
organizations to deliver cutting edge solutions to our clients.
Industrial• With strong alliances within the industry, we ensure that clients get access to comprehensive and
customized solutions built by using the knowledge, expertise, facilities, best practices and resources from the industry itself
Academic• Strategic alliances with the top academic institutions in the world to develop a strong innovation
framework that adds long term value to our relationships
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TCS - PLM Service Offerings and Solutions
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PLM Practice - Capability Snapshot
Our Vision is to be recognized as THE Preferred PLM partner of choice for enterprises across the globe
System Integration System Integration
PLM ConsultingPLM ConsultingA
ero
space
Au
tom
oti
ve
Ind
ust
rial
Lif
esc
ien
ce
CP
G &
Fo
od
Reta
il
Industries Served
Overview
• Years of Presence: 12
• PLM customer relationships: 61
• Active Projects: 292
• Consultant Base: 720
• Years of Presence: 12
• PLM customer relationships: 61
• Active Projects: 292
• Consultant Base: 720
Analyst Speak
Amercias cPDM Revenue Leader @ CIMdata Report 2006:
13
Thought Leadership
• Over 50 Publications in leading PLM
forums in last 3 yrs
• Participation in leading PLM events
• Academic interaction through workshops
and internship
• Over 50 Publications in leading PLM
forums in last 3 yrs
• Participation in leading PLM events
• Academic interaction through workshops
and internship
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PLM offerings - Services, Solutions and Industry
Develop and DeployDevelop and Deploy
Product Setup and Configuration System Design and Development Enterprise Integrations with PLMData migration/porting
Maintain and SupportMaintain and Support
System/Site administrationTrainingHelp deskEnhancement and FixesPerformance Tuning
Define and StrategizeDefine and Strategize
Vision & Roadmap Definition Product BenchmarkingBusiness Case FacilitationInfrastructure StrategiesIntegration & Migration strategy
Serv
ices
Solu
tions
Indu
stry
New Product Introduction Project/Program ManagementRegulatory ComplianceIndustry Based TemplatesDesign Automation
Engineering Change ManagementConfiguration ManagementDesign CollaborationDocument ManagementMechatronics
Supplier CollaborationPart and BOM ManagementManufacturing Process ManagementIntegration with ManufacturingRecipe Management
Automotive Aerospace Industrial Machinery Life sciences Retail Hi Tech
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PLM Multi Site Implementation – Power Systems Major
Business Value• Real time data sharing across the
enterprise with controlled Product design environment
• Synchronization of data across sites• Design Cycle time reduction• Easy retrieval of Engineering information
from other systems• Effective implementation of Global
Outsourcing initiative resulted in $$ savings and catering to bubbled market demands
Objectives• Secure dispersed 70,000 CAD Models/
Drawings in a vault• Enable Part reuse by developing a systematic
Naming Scheme• Automatically publish Drawings to the
Drawing Release System and Engineering Automation Systems
• Enable Design Collaboration with remote sites and partners
Salient Features• Focused Implementation Road map - Multi
generation Plan• Effective Migration Strategy of UG files
coupled with the elimination of duplicates • Business Process automation in TcEngg and
legacy integrations• Continuous Process Evolvement based on
usage and performance metrics• Synergy between the four sites through Global
TcEngg Collaboration
• Work Instruction
Create change request
Job complete
Work on Design
Additional Inputs Through
GiMAN
Review WIPon
need basisCourse correct
Use Published items in
GiMAN and Import
Deliver through GiMAN
Shortened Time Span with reduced defects and rework
Time Span
Assign affected items to the
service provider
Auto push required items to service provider
Check Delivera
bles
Not Ok
Deliver designs back
Import Files As Required
Global Engineering
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TCS Role• Strategy Formulation, Roadmap definition• Requirement Engineering,• Solution Definition, Proof of Concepts and
Piloting• Data Modeling and System Definition• Interfacing Architecture, Data Conversion and
Migration and Implementation• BOM Restructuring for 75 Product Lines• Training methodology, Courseware, Key User
Training• Deployment , Rollout and Post Production
support and sustenance
Customer Situation:• ETO nature of work taking 8 -12 months from
order to shipping• Process disconnects and handoff across Value
Chain - Engineering, Manufacturing, Sourcing and Service
• Customer dissatisfaction (due to Delivery Slippages)
• Inadequate input for planning and decision support systems
• Limited Extensibility of Legacy Systems – Only 3 level BOMs possible
• High TCO of the existing mainframe systems
Case Study: Oil & Gas Equipment Major
Business Value• Reduction in Time to Execute from ~12 Months to
~6-8 Months• Reduction in Inventory costs due to
communication between Engineering and Manufacturing
• Controlled Change Process• Order-Specific Documentation• Unified BOM across Enterprise
TCETCEConfigurator
OracleBOM
OracleInventory
OracleECO’s
Services(Customer
Doc Tracking)
BOMRelations
Datamart
(Routings)
Oracle WIPOracle Project
Accounting
Artemis(ProjectPlanning)
Shop floorDocumentation
Dossiers
Reporting
Oracle ASCP
CyberPlan
(MES)
Oracle Apps Modules
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Representative PLM Engagements and Business Value
• Productivity improvement through root cause analyses and training. Call volumes reduced by 30%
• Indirect cost savings due to productivity improvement initiatives: 20%
• Knowledge pool created & populated progressively
• Knowledge re-use across Pre-sales & Design
• Process Re-engineering incorporating best practices
• Enquiry, Design Process & interfaces hardwired across functions (Better control & traceability)
Process Benefits & Indirect Benefits
• Customer migrated from an existing PLM product platform to another. Cost of core model definition reduced by approximately 40% due to data model and process re-use.
• Original core model took 18 months to evolve while the extension for Services division was completed in 3 months.
• At least 30% reduction in cost of core model definition at other business units is expected
• Integration framework with ERP will be entirely re-used and expected benefits from re-use is 60-70%
Cost of Core Model Definition & Management
• Deployment span of roll-out at other sites reduced by 30% due to re-use of data migration methodology
• Deploying in a North American business unit: 60% reduction in effort
• Deployment at other business units in progress
Cost of Deployment
• YoY reduction in support personnel: 25% and related reduction in costs
• Direct savings due to support team consolidation: 35%
• The ratio of user base to support FTEs increased from 1:10 to 1:300
Support team consolidation resulted in the following savings:
• Year 1: 30%• Year 2 / Year 3: 53%
• Reduction in TCO due to migration from manual processes & legacy systems to PLM
Total Cost of Ownership
• Customer satisfaction index increased by 40%
• Significant improvement in Business Performance due to collaboration enabled through PLM
• Customer was able to adopt the “Follow-the-Sun” approach
• Reduction in order fulfillment time due to lean product development: 25%
• Reduced cost of quality• Reduction in inventory costs• Reduction of order backlog
• Pre-Sales Enquiry-to-Order time reduced by over 40%
• Design cycle time reduced by 30%
Business Performance
Energy MajorNorth America
Hi-Tech MajorNorth America
Energy MajorEurope
Transformer & Distribution MajorIndia
CustomerParameters
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TCS – Siemens PLM Software relationship
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2002
2003
2004
2001
1999
1997
1996
1995
1994
1987
Product Distribution
iMAN Product QA
UG/iMAN Customization
Industry Services for UG and iMAN
Solid Edge Development CenterOffshore Dev. Center
KBE/ KF Services
NX Manager TCAE Mechatronics
Strategic PartnershipCertified Migration Partner
Tecnomatix Dev
2005
FDA Accelerator
2006Global SI Partner
Product ValidationApplication SupportProduct Sales
Application SupportCustomizationGlobal SupportOffshore Dev Center
Core DevelopmentProcess ImprovementJoint Solution DevProduct enhancements
SI: Joint Go To MarketMicrosoft FrameworkProduct SustenanceIndustry Vertical Based
Solutions
300+ TCS associates working for alliance
1500+ deployed globally to work on Siemens-
PLM platform for TCS customers
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TCS-SiemensAlliance since
1987
Industry ServicesGM, P&W, Ford,
CAT, Saab…
Product DevelopmentTeamcenter, Tecno, NX
System IntegratorJoint go-to-market
TCS ProductsFDA Accelerator
DMD CAM
Product DistributionIndia, Latin America- proposed
USA (limited)
Innovation NetworksAsian Sourcing Network
Migration Lab
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• Regulatory compliance built-in the Product Development process
– Ensures Quality compliance, easy and integrated record management and document tracking
– Facilitates FDA audits & reduces risk of non-compliance
• Faster time to market - Visibility and control over product documentation throughout the lifecycle of Product
• Ensure Traceability! Traceability! Traceability!• Standardization – OOTB data model and workflows
specific MDI• Maximize Configuration - Template based Process,
configurable Data model and modular system
DMR ViewerDHF Viewer
Engineering Documents
• Electronic Product Document Management – Product documentations and Engineering Documentation
– Dynamic generation of PDF/Drawing Print out with watermarking/Stamping, Coversheets with digital signatures to authenticate documents
• Automated creation and maintenance of record structure with configuration control such as
– Device History File (DHF)– Device Master Record (DMR)
• Compliance and CAPA management• Enforce consistent and reliable processes – training
notifications, obsolete previous records & periodic notification
Specification Document
A PLM solution to manage the product development process of medical devices as per regulatory requirements to support compliance by
Automated capture of product information recordsEnsure authenticity, validity, integrity of recordsConfiguration control of record structure
Embeds best practices of Good Manufacturing Practices (GMP) as per 21 CFR Part 820 (QSR) as process template in the product development processManages and controls the product information records as per FDA CFR Part 11Built on Teamcenter, a PLM platform
Overview of Solution Salient Features
Business Benefits Screenshots of functionality
Industry Solution – Teamcenter for MDI
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Thank You and visit us at the Booth
www.tcs.com/eis