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©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.This document may be reproduced, in whole or in part, without modification and with all copyright and trademark attributions included.
Skills for SuccessAnalysis of Graduate Business School Alumni
Sabeen SheikhManager, Survey ResearchGraduate Management Admission Council®
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Table of Contents• Gap Analysis of Skills: Value vs. Satisfaction
– Value of Skills for Current Job– Satisfaction With Skills Learned in B-School
• Alumni Industries of Employment– Skill Assessment Rankings, by Industry
• Alumni Job Level Analysis– Alumni Job Levels, by Industry– Top 5 Most Valued Skills, by Job Level
• Alumni Job Classification Analysis– Top 5 Most Valued Skills, by Job Classification
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Gap Analysis: Value vs. SatisfactionThe eight business skills that graduate management alumni rated as highly valuable to their
current job performance were also the same areas in which alumni indicated the greatest levels of satisfaction with their business school education.
High Satisfaction Low Value
Low Satisfaction Low Value
Low Satisfaction High Value
High Satisfaction High Value
Operation skillsKnowledge of media communications and delivery
Generative thinking
Managing tools & technology
Knowledge of technology, design and production
Knowledge of human behavior and society
Managing administrative activities Managing human capital
Managing the task environment
Foundation skills
Interpersonal skills
Managing decision making processes
Knowledge of general business functionsManaging strategies and innovation
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Managing tools and technologyKnowledge of technology, design and production
Operation skillsKnowledge of media communications and delivery
Managing administrative activitiesKnowledge of human behavior and society
Foundation skillsManaging human capital
Managing the task environmentStrategic system skills
Knowledge of general business functionsManaging strategies and innovation
Generative thinkingManaging decision making processes
Interpersonal skills
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%42%
43%
44%
50%
53%
53%
68%
70%
70%
70%
75%
78%
83%
84%
84%
Interpersonal skills, the ability to manage the decision-making process, and generative thinkingwere the skills alumni ranked most valuable in the performance of their current job.
Value of Skills for Current Job
(Percentage Extremely Valuable/Very Valuable)
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Managing tools and technologyKnowledge of technology, design and production
Knowledge of media communications and deliveryOperation skills
Managing administrative activitiesManaging human capital
Strategic system skillsKnowledge of human behavior and society
Foundation skillsManaging the task environment
Interpersonal skillsGenerative thinking
Managing decision making processesManaging strategies and innovation
Knowledge of general business functions
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%38%
41%
47%
48%
52%
53%
53%
53%
57%
58%
66%
70%
71%
77%
78%
Satisfaction With Skills Learned in B-SchoolKnowledge of general business functions and managing strategies and innovation were areaswhere alumni indicated the greatest levels of satisfaction with their business school education.
(Percentage Extremely Satisfied/Very Satisfied)
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Alumni Industries of EmploymentThree market or industry sectors accounted for 53% of alumni employment. Slightly more
than a fifth of alumni indicated they work in the finance/accounting sectors, followed by 17% in products/services, and 15% in consulting.
Other Industry
Energy/Utilities
Nonprofit/government
Manufacturing
Healthcare/Pharmaceuticals
Technology
Consulting
Products/services
Finance/Accounting
0% 5% 10% 15% 20% 25%5%
4%
8%
9%
9%
12%
15%
17%
21%
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Skill Assessment Rankings, by Industry: Finance & Accounting
Alumni employed in the finance and accounting industries indicated that interpersonal skills contributed the greatest value to their job performance, followed by generative thinking skills
and ability to manage decision-making processes. They were most satisfied that their education prepared them to manage strategies and innovation and contributed to their
knowledge of general business functions.
0%
20%
40%
60% 48% 42% 42% 40% 36%
Most Valuable Skills on the Job
-10%10%30%50% 32% 32% 28% 28% 27%
Greatest Satisfaction With Skill Development in School
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Skill Assessment Rankings, by Industry: Products & Services
Alumni in the products and services industry rated interpersonal skills as the most valuable skill related to performance of their jobs. One-third of these alumni expressed the greatest
satisfaction with the skills and knowledge they gained of general business functions through their graduate management education.
0%
20%
40%
60% 51% 48% 47% 43% 42%
Most Valuable Skills on the Job
-10%10%30%50% 33% 31% 27% 26% 24%
Greatest Satisfaction With Skill Development in School
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Skill Assessment Rankings, by Industry: Consulting
Similar to alumni working in products and services industries, alumni working in consulting fields ranked interpersonal skills as the most valuable skill affecting job performance. Similar to the finance and accounting field, they also ranked managing decision making processes
and generative thinking as extremely valuable job skills. Alumni in consulting fields were most satisfied that their graduate management education developed their skills in managing
strategies and innovation and their knowledge of general business functions
0%20%40%60%
60% 53% 52% 50% 48%
Most Valuable Skills on the Job
-10%0%
10%20%30%40%50%60%70%
38% 37% 33% 29% 29%
Greatest Satisfaction With Skill Development in School
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Skill Assessment Rankings by Industry: Technology
Alumni in various industries, including technology, rank interpersonal skills as the most valuable skill for job performance. Alumni in technology fields were extremely satisfied their
education provided knowledge of general business functions. Although they also rated managing the decision-making process as a highly valuable job skill, they derived more
satisfaction from other components of their graduate management education.
0%
20%
40%
48% 44% 43% 43% 41%
Most Valuable Skills on the Job
0%
20%
40% 34% 34% 30% 29% 23%
Greatest Satisfaction With Skill Development in School
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Skill Assessment Rankings by Industry: Health Care/Pharmaceuticals
Interpersonal skills were the most valuable skills used on the job by alumni in the health care industry. Alumni were most satisfied that their graduate management education
prepared them to manage strategies and innovation. Skills that prove most valuable to these alumni on the job, however, do not closely parallel the skills and knowledge areas in which
they were most satisfied during their graduate management education.
0%
20%
40%
60% 57%49% 47% 44% 43%
Most Valuable Skills on the Job
-10%10%30%50% 37% 34% 31% 31% 30%
Greatest Satisfaction With Skill Development in School
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Skill Assessment Rankings, by Industry: Manufacturing
Interpersonal skills were rated as the most valuable on-the-job skills according to alumni employed in the manufacturing industry. These alumni indicated they were most satisfied
with the knowledge of general business functions they acquired during their education, even though this business area was not among the top five skills these alumni considered most
valuable to their current job.
0%10%20%30%40%50% 44% 41% 40% 36% 32%
Most Valuable Skill on the Job
0%
20%
40% 32% 29% 24% 23% 22%
Greatest Satisfaction With Skill Development in School
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Skill Assessment Rankings by Industry: Nonprofit/Government
Interpersonal skills were rated as the most valuable job skills according to alumni employed in the nonprofit/government sectors of the economy. These alumni indicated they were most
satisfied with the knowledge of general business functions they acquired during their education. This area of general business knowledge, however, was not among the top five
skills these alumni considered most valuable to their current job.
0%
20%
40%
60% 53%46% 44% 44%
36%
Most Valuable Skills on the Job
-10%
0%10%20%30%40%
50%60%
37%30% 27% 25% 25%
Greatest Satisfaction With Skill Development in School
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Skill Assessment Rankings, by Industry: Energy/Utilities
Interpersonal skills are the most valuable job skills for many alumni in various industries, including energy/utilities. Similar to other industries, these alumni were extremely satisfied their education provided knowledge of general business functions. Managing the decision-
making process was also ranked a top job skill, yet this knowledge area was not ranked among the most satisfying components of graduate management education for these
alumni.
0%
20%
40%47% 45% 44% 44% 42%
Most Valuable Skills on the Job
0%
20%
40% 37% 36% 34%27% 26%
Greatest Satisfaction With Skill Development in School
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Alumni Job Level AnalysisThe majority of alumni worked in mid-level positions and
more than a quarter held senior-level positions.
Entry level7%
Mid-level56%
Senior level27%
Executive level9%
Other1%
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Alumni Job Levels by IndustryA majority of alumni reported being employed in mid-level career positions. Across all
industries, about a quarter of alumni indicated being employed at a senior level.
Consu
lting
Energy
/Utili
ties
Financ
e/Acc
ounti
ng
Health
care
Techn
ology
Manufa
cturin
g
Nonpro
fit/go
vernm
ent
Produc
ts/se
rvice
s
7% 5%9%
5% 5% 4% 6% 7%
57% 60% 57% 58%55% 54%
61%57%
29% 25% 27% 29% 31% 29% 24% 25%
7%10% 7% 8% 10% 13%
9% 11%
Entry level Mid-level Senior level Executive level
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Top 5 Most Valued Skills, by Job LevelFor alumni working in entry-level or mid-level jobs, interpersonal skills contributed the
most value to job performance. Alumni employed in senior- and executive-level positions placed the most value on the ability to manage the decision-making process.
Entry Level
• Interpersonal skills
• Generative thinking
• Managing decision making processes
• Foundation skills
• Managing the task environment
Mid-Level
• Interpersonal skills
• Managing the decision making process
• Generative thinking
• Managing strategies and innovation
• Knowledge of general business functions
Senior Level
• Managing decision making processes
• Interpersonal skills
• Generative thinking
• Managing strategies and innovation
• Knowledge of general business functions
Executive Level
• Managing the decision making process
• Managing strategies and innovation
• Generative thinking
• Strategic system skills
• Managing human capital
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Alumni Job Classification AnalysisMost alumni classified their current positions as managerial
or professional.
Administrative3%
Operational4%
Technical4%
Professional46%
Managerial43%
©2009 Graduate Management Admission Council® (GMAC®). All rights reserved.Source: April 2009 Alumni Perspectives Survey; Available at http://www.gmac.com/research
Top 5 Most Valued Skills, by Job Classification
Administrative
Interpersonal skills
Managing the decision making process
Knowledge of general
business functions
Managing administrative
activities
Generative thinking
Operational
Managing decision making
processes
Managing strategies and
innovation
Interpersonal skills
Generative thinking
Knowledge of general
business functions
Technical
Generative thinking
Managing decision making
processes
Interpersonal skills
Managing tools and
technology
Knowledge of technology
products and design
Professional
Managing decision making
processes
Interpersonal skills
Generative thinking
Managing strategies and
innovation
Knowledge of general
business functions
Managerial
Managing human capital
Managing decision making
processes
Generative thinking
Interpersonal skills
Strategic system skills
Based on alumni job classifications, the skills most valuable for current job performance varied across the board; however, managing decision-making processes ranked first or second. Interpersonal skills were the next most highly valued skill across all job classifications.