Nielsen Social Media Report 2012

Leslie Hughesleslie@punchmedia.cahttp://www.linkedin.com/company/punchmedia

Source: http://blog.nielsen.com/nielsenwire/social/2012/

Social Media Continues to Grow

Mobile, smartphones, tablets = access on-the-go

Number of social media sites has exploded Social Media TV is on the rise Social care = customer service Customer Decision Journey The Global Consumer

More People Connecting & Longer

Mobile

Top Networks

Interest in Pinterest

How, Where & Why We Connect

Social TV

Customer Service = Social Care

Advertising On Social Media

Customer Decision Journey

Global Social Consumer

Global Social Media

Global Social Consumer

PUNCH!media Contact Info

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