My tags Swissotels

Post on 27-May-2015

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My tags Swissotels presentation.

Transcript of My tags Swissotels

ONE TOUCH - SMART LOYALTY MANAGEMENT TM 1

Todays’ customer seek everything on their smartphones..

Smartphone is their center of lifestyle and productivity

Tablet based Android and iOS solution

Android and iOS based solution

Enhancing ‘Customer Loyalty’ is just one of them

ONE TOUCH SOCIAL UPDATE

Every loyal customer will be given a NFC enabled ‘MYTAGS ’which can be in the form of a Card/Sticker embedded with their Social ID. (Facebook).

Those customer who have smartphones with NFC connectivity, they will not require above, they will simply download an MYTAGS App from Google Playstore.

ONE TOUCH SOCIAL UPDATE

Enhancing ‘Customer Loyalty’ is just one of them

ONE TOUCH - SOCIAL UPDATE

ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION

LOYALTY POINTS ARE DIRECTLY SENT TO MYTAGS APP ON CUSTOMER”S PHONES/CARDS…….TO REDEEM JUST ONE TOUCH AT

CASH COUNTER IS ENOUGH . HOTEL CAN ALSO SEND PROMOTIONAL OFFERS DIRECTLY TO CUSTOMER VIA OFFER PUSH.

Enhancing ‘Customer Loyalty’ is just one of them

ONE TOUCH - SOCIAL UPDATE

ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION

ONE TOUCH – ACCESS FOR CUSTOMERS

THIS WILL HELP KEEP TRACK OF ENTRY EXIT PAPERLESSLY WITHOUT MANPOWER AND WILL LEAD TO GREATER CUSTOMER SATISFACTION

Enhancing ‘Customer Loyalty’ is just one of them

ONE TOUCH - SOCIAL UPDATE

ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION

ONE TOUCH – ACCESS FOR CUSTOMERS

ONE TOUCH – MANY CAPABILITIES OF MYATGS

Club SWISSOTELClub SWISSOTEL

Consumer Data Collection Touch Points

Targeting Communication & Activities Basis Intelligence

Share Intelligence with SWISSOTEL

Share Intelligence with SWISSOTEL