Membership Marketing on a Shoestring Budget

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Presentation given by me and Kathleen Wilson, CAE, Executive Director of NATLE, at ASAE's 2009 Annual Meeting. Be sure to download the tips document that goes with it.

Transcript of Membership Marketing on a Shoestring Budget

Membership Marketing on a

Shoestring Budget Tuesday, August 18, 2009

9:00 – 10:15 a.m.

Content Leaders:Elizabeth Weaver Engel, MA, CAE, Director of Marketing &

Sponsorship, NACHRIKathleen Wilson, CAE, Executive Director, NATLE

Connecting Great Ideas and Great People

www.asaecenter.org

www.asaecenter.org

Case Study:American Political Science

Association

What happens when you have TONS of Word of Mouth

…and it’s all BAD?

www.asaecenter.org

Case Study:American Political Science

Association

Membership is

(say it with me)

EVERYONE’S business

www.asaecenter.org

Case Study:American Political Science

Association

Who is allowed to say…

“Yes”

www.asaecenter.org

Case Study:American Political Science

Association

Take the long view

www.asaecenter.org

Case Study:American Political Science

Association

Bad WOM Good WOM

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The Membership Culture

How does your board viewmembership recruitment?

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The Membership CultureCreate Your #1

Membership Marketing Team!

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The Membership CultureVolunteer Leaders

The Courtship The Engagement

Membership W

ork

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www.asaecenter.org

The Membership CultureVolunteer Leaders

Get promises and keep score

www.asaecenter.org

Come on Down to the Membership Roundup!

Who: The FSA BoardWhat: A Membership PhonathonWhen: September 15th Noon – 3:00 p.m. BBQ & fixins will be servedWhere: The FSA Corral, 123 Main Street

www.asaecenter.org

The Membership CultureVolunteer Leaders

Reward & Celebrate!

www.asaecenter.orgThanks to Susan Smith, Development Director, MI Association for Justice

MAJ Board BaseballBatter Up for the 2008-09 Game!

Grand Slams!Barry Adams (5)

Richard Chalmers (4)

Sue Pyle (7)Martha Stewart

(11)Gary Wilkins (6)Tom Wright (8)

Louise Zambri (9)

SinglesMichelle

BloomfieldPetra GreenFreddie King

Otis RushHubert Sumlin

M. WatersDinah WintersDoubles

Cindy AxelrodJohn BlainePat BlaireJeff Caster

Mimi Caster

TriplesEric ClaptonRobert CrayRonnie EarlBuddy Guy

Steven R. Vaughan

The DugoutClive Akins

Merry SchmidtTommy Ponders

Stu RobinsonAlexis W. Senn

www.asaecenter.orgSAMPLE CHART FOR BOARD

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Membership Fun

M&Ms –The Real Meaning

m

mm m

m

mm

m

m

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 Year Dues Seminars

Other member services 

purchasesAffinity 

ProgramsVoluntary

Giving

Total (Running

Sum)1 $195 $300 $100 $10 $250 $855.00

2 $195 $300 $100 $10 $250 $1,710.00

3 $195 $450 $100 $10 $125 $2,590.00

4 $295 $200 $250 $10 $125 $3,470.00

5 $295 $300 $200 $15 $125 $4,405.00

Totals $2,120.00  $2,450.00  $1,075.00  $115.00  $1,475.00  $7,235.00 

Lifetime Value of a MemberLifetime Value of a Member

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The Membership CultureProfessional Staff

Paying Members = Paid Employees

Everyone works in membership

Orient, train, teach

www.asaecenter.org

The Membership CultureProfessional Staff

Earners vs. SpendersBomb the

“silos”Every contact

counts

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Case Study: Consortium for School Networking

It’s all in the details

www.asaecenter.org

Case Study: Consortium for School Networking

Word of Mouth

(again)

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Case Study: Consortium for School Networking

Volunteers are your BEST resource

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Case Study: Consortium for School Networking

DO sweat the small stuff

(sometimes)

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Tie it all up!

TIPS FOR THE SHOESTRING MARKETER

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Your TurnAudience Q & A

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Mark Your Calendars

2010 Online Conference for Small Staff Associations

January 26-28, 2010

Visit www.asaecenter.org for more information

www.asaecenter.org

Contact InformationElizabeth Weaver Engel, MA, CAEDirector of Marketing & SponsorshipNACHRIEengel@nachri.org 703.797.6041

Kathleen Wilson, CAEExecutive DirectorNATLEkwilson@natle.org 850.668.6905

SEE YOU NEXT YEAR!Annual Meeting & Expo

August 21 - 24, 2010Los Angeles, CA