Post on 13-Dec-2015
Support Options◦ ChatAssist◦ NEW! Support Site◦ Support Teams◦ Manual
Tips & Tricks◦ IT Support vs. Product Support◦ Help us help you
Agenda
Primary Solutions’ newest support option Available Monday – Friday, 8:30am – 4:00pm Standard support charges apply Chat with…
◦ Advisor Support◦ Gatekeeper Support◦ IT Support
Click on the link found…◦ In Advisor◦ In the Support Site
ChatAssist
Accessible by…◦ Browsing out to the NEW! Support Site◦ Clicking on the next to last icon on the toolbar in
Advisor & Gatekeeper
Manual
Provider Services (Advisor)
LizThompsonext. 206
AnitaParsleyext. 202
JoshKramp
ext. 219
ShellyRheinfran
kext. 215
NancyNixon
ext. 237
JoeMiller
ext. 238
County Services (Gatekeeper & Infallible)
ArlettaHinger
ext. 213
AngieTheller
ext. 216
KimHowardext. 222
KristineSmith
ext. 220
KevinAllenderext. 234
KatherineCrew
ext. 241
IT Support (all products)
AaronCopley
ext. 211
ShawnPowersext. 218
Phone: 614-430-0355Email: (first name).(last name)@primarysolutions.net