Post on 21-Jan-2015
description
Interviewing Skills
Interviewing SkillsMaking Interview
Basic SkillsHow to make Interview?
Advanced SkillsHow to Make Best of Interview?
Expectations“We practiced on interviews many times and that
was helpful.feed backs after the practice was very useful”“Organized material
many workshops and interactionto the point presentation”
“Role plays were
effective”
انه صبر وعنده معانا جدا متعاون كانخارج لو حتى براحة حاجة كل يفهمنا
الموضوع
“I really liked the training it certainly answered a lot of my questions about interviews :) ”
“I forgot to say 7aga bs, I enjoyed both sessions gdan w kano gamdeen awee w nhrda
kant advanced w kawya gdan =D Thanks alot :)
plz tedena l slides if possible 3shany w 3shan l nas l magatsh nhrda. Thanks again :)”
Who I am?
•H.H.H.• My Experience:– 8 Years with STP – Start-Up Activity– Start-UP NGO– Trainer For other Student Activities: C.C. (Credit Club),
Update, BE (Better Engineer)
• Currently Working in Vodafone VIS
Thanks to
Learn
Affect
Lead
ChangePart of Community
Basic Skills
AgendaBasic Skills
• Introduction.– What is an Interview?– Types of interviews.
• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.
Self-Evaluate
Scoring1. Yes (3 Points) No(1 Points)
C (5 Points) C (3 Points)
D (7 Points) D (5 Points)
5 minutes (3 Points) 5 minutes (1 Points)
C (2 Points) C (2 Points)
A (3 Points) A (3 Points)
E (3 Points) E (1 Points)
D (5 Points) D(2 Points)
B (4 Points) B(4 Points)
Results
• Newbie(1-10)– A newcomer, or somebody inexperienced in any profession.
• Amateur(11-21)– A person attached to a particular pursuit, study, or science in a Non-
professional or unpaid manner.
• Professional(22-35)– A person who has completed formal education and training in one
profession.
Progress
• Introduction.– What is an Interview?– Types of interviews.
• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.
Introduction
Do you remember why are we here?
Why make an interview?
Students make an interview!!!!
Using Authority of interview…..
Video
Authority
What is an Interview?
Inter view
What is an interview?
• An Oral tool to test a candidate.• A Meeting of minimum 2 people: – “an Expert & a Candidate”.
• Procedure to find out skills, Knowledge and ability.
Types of Interview
Types of interview
• Traditional Face-to-Face Interview.• Panel/Committee Interview.• Telephone Interview.• Group Interview.• Behavioral Interview.• Case Interview.• Lunch/Dinner Interview.• Stress Interview.
What Type do we use?
One-to-one Interview
Committee Interview
• Easier• More effective
• Need support• Hard Candidate• Different Evaluation
Video
Intro
Progress
• Introduction.– What is an Interview?– Types of interviews.
• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.
How to make an interview?
• Mindset before interview• Questions Styles• Criteria• Dealing with Difficult interviews
How to make an Interview?
Mindset before interviewQuestions StylesCriteriaDealing with Difficult interviews
Mindset BEFORE interview
• Objectives.• Self Confidence.• Come early and Be Prepared.– Clothes.– Questions.– Prepare an Ice Breaker.– Mentally Prepared.
How to make an interview?
Mindset before interviewQuestions StylesCriteriaDealing with Difficult interviews
Style of QuestionsQuestions
Closed Open Probing STAR
Questions Style 1
Type: Closed Questions
Objective: Tend to close a
candidate down
Example: “Can you describe
your-self in 1 WORD?”
Questions Style 2
Type: Open Questions
Objective: Designed to
encourage the candidate to talk.
Example: “Tell me about…”
Questions Style 3
Type: Probing Questions
Objective: Generally more complex and can be used when a
candidate is more relaxed
Example: “Tell me about a time when you had to deal with a difficult team
member”
Questions Style 4
Type: STAR Questions
Objective: It is used when the
candidate is not talkative
Example: Situation Task Action
Results
How to make an interview?
Mindset before interviewQuestions StylesCriteriaDealing with Difficult interviews
Criteria
General Criteria
Team Work Responsibility
Specific Criteria
What is HRM, Logistics, PR….
Difficult interviews• Reticent, quiet candidates: (Plenty of ice-breakers)
– Get the candidate talking as quickly as possible– Accept the candidate’s initial answers – No excessive probing.
• Suspicious candidates: (clear format of explanation)– Flag up areas of questioning in advance.
• Overly talkative candidates: (disclosure as a strategy)– Close the candidate down by using prompts like “tell me briefly
about…”, and also use summaries and closed questions to maintain control.
Video
Talkative
Difficult interviews
• know-it-all Candidates: (Raise the level of questions )– They will score points over you during the interview.
• Vague candidates: (probing)– Do not accept candidates’ own assertions of their skill
levels – seek evidence of what they have actually done.
Progress
• Introduction.– What is an Interview?
– Types of interviews.• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.
Interview Layout• Before the interview:
– Don’t judge on first impression.– Break the ice.
• During the Interview:– Introduce your self– Don’t be afraid for improvising.– Listen– Take Notes– Invite Candidate to Ask questions.
• After the interview:– Let the Candidates know what they can expect– Compare with criteria.– Fill the Evaluation.
Video
Impression
Progress
• Introduction.– What is an Interview?
– Types of interviews.• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.
Do’s and Don’ts
• DO Practice in the location of interviews.• DO Bring the application of candidates.• DO greet the interviewee and shake hands.• DO make good eye contact with the
interviewee.
Do’s and Don’ts
• Don’t ask many question at a time.• Don’t be empathetic with answers.• Don’t Forget to ask about all of the criteria.• Don’t over react with interviewee.
Summary
• Introduction.• What is an Interview?• Types of interviews.• How to Make an interview?• Interview Layout.• Do’s and Don’ts.
Not face-to-face
Positive Body Gestures
• Moving or leaning closer to you• Relaxed, uncrossed limbs• Long periods of eye contact• Looking down and away out of shyness• Genuine smiles
Negative Body Gestures
• Moving or leaning away from you• Crossed arms or legs• Looking away to the side• Feet pointed away from you, or towards and
exit• Rubbing/scratching their nose, eyes, or the
back of their neck