Post on 05-Apr-2018
Baxter International Inc.
Implementing a Global Safety Management System – OHSAS 18001
Sharon Kemerer, MSN, COHN-S/CM, FAAOHN Corporate Director, Occupational Health & Safety June 2013
Global Healthcare Company
• Approximately 51,000 employees in more than 60 countries
• Manufacturing facilities in 27 countries
• Products sold in more than 100 countries
• More than half of sales and earnings come from outside the United States
Baxter is an international company with a strong global brand and broad geographic reach:
“Saving and Sustaining Lives Worldwide” 2
Baxter International Inc.
Baxter is a global, diversified healthcare company applying innovative science to develop specialty therapeutics and medical products that save and sustain patients’ lives. Every day, our products and services help treat thousands of people around the world with some of the most complex medical conditions — like hemophilia, immune disorders and end-stage kidney disease.
Baxter’s Published Company Vision
• Recognized and trusted worldwide
• A preferred partner in improving the quality of and access to healthcare
• An innovator in science and technology
• Committed to quality and excellence*
• Focused on sustained financial strength
• A rewarding place to work and develop*
• A socially responsible member of our communities*
At Baxter, we aspire to build a truly great company by being:
* These values support our EHS efforts and our management system approach.
Commitment to Sustainability
Responsible Corporate Citizenship At Baxter, sustainability means creating lasting social, environmental and economic value by addressing the needs of the company’s wide-ranging stakeholder base, comprised of:
• Our People • Our Operations and Products • Our World
Baxter’s nine sustainability priorities lead the company’s efforts in areas such as carbon
emissions, natural resource use, inclusion and diversity, ethics and compliance, product stewardship, access to healthcare and education.
Baxter has been recognized by or affiliated with many sustainability-related organizations and programs including:
Newsweek 2012 Green Rankings Logo, ©2012 Newsweek/The Daily Beast Company LLC. Used by permission and protected by the Copyright Laws of the United States. For more information, visit www.newsweek.com/green.
Safety is a Sustainability Priority
Primarily Clean Work Environments
History of OHSAS 18001
BS 8800 (1996) – Consensus standard. Not auditable. ISO effort OHSAS = Occupational Health and Safety Assessment Series OHSAS 18001 … developed to be compatible with ISO 9001
(1994) and ISO 14001(1996) Published “in response to urgent customer demand for a
recognizable occupational health and safety management system standard” by BSI o A health and safety management system that can be
assessed and certified. • 18001 = Specification document • 18002 = Guidance for the
specification
Major OHSAS 18001 Sections
General Requirements
OH&S Policy
Planning • Hazard Identification • Risk Assessment • Risk Control • Legal & Other Requirements • Objectives & Targets
Implementation & Operation • Structure & Resp. • Training, Awareness,
Competence • Communication • OH&SMS Documentation • Document Control • Operational Control • Emergency Prep. &
Response
Major OHSAS 18001 Sections (cont.)
Checking & Corrective Action • Monitoring & Measurement • Nonconformance & Corrective
& Preventative Action • Records • OH&S Mgt. System Audit
Management Review
Leading to Continual Improvement
Plan
Do Check
ASPECTS
RISK SOURCES Identification of Hazards
ASPECTS – Identification &
Evaluation
RISK ASSESSMENT
ASPECTS – Prioritization
RISK - QUANTIFICATION
OBJECTIVES & TARGETS
SETTING OF GOALS
ASPECTS MANAGEMENT MANAGEMENT OF RISK
ASPECTS REVIEW
RISK REVIEW
ISO 14001
OHSAS 18001
ELEMENTS OF A SUCCESSFUL EHS MANAGEMENT PROGRAM
Risk Sources Risk Assessment
Risk Quantification Setting of Goals
Management of Risk Risk Review
Health and Safety (OHSAS 18001)
Environment (ISO 14001)
Aspects Aspects Identification Aspects Prioritization Objectives and Targets Aspect Management Aspect Review
Certification process
First Stage Assessment
Preassessment
Second Stage Assessment
Further Assessment
Close-out / Certification
Ongoing Surveillance and Recertification
Report on Weaknesses Recommendation for Certification*
Recommendations: • Certify
(subject to corrective action) • Further assessment
(limited areas) • Further assessment
(whole operations) • Deferral
Report on Weaknesses Recommendation for Certification*
Report on Weaknesses
Report on Weaknesses
13
Focus on Behaviours and Outcomes Not on Documentation and Bureaucracy
Management Behaviours/Techniques
Operator Behaviours
Bot
tom
Up
Anal
ysis
Top D
own Analysis
Courtesy of ERM CVS 14
How We Conduct Audits
Certification Timeline For Baxter
Preparation to certify to ISO 14001 in 1996 First facility certified to ISO 14001 in June 1997 Began the process of group certificates and finally a Global
Certificate to ISO 14001 in 2004 Began certification to OHSAS in 2003 with 2 facilities Created a Global Group Certificate for OHSAS 18001 in 2007 Use ERM/CVS as external certifier – accredited by UKAS As of 12/31/12, Baxter has
o 68 facilities in the ISO Group Certificate o 57 facilities in the OHSAS Group Certificate
2011 – 23 certification assessments 2012 – 23 certification assessments 2013 – 23 certification assessments scheduled
What is a Global Certificate?
Indicates confidence by the certifying body in our internal systems and ability to manage health and safety across the enterprise
Drives consistency and uniformity regardless of geographic or business boundaries (with common sense)
In addition to facility assessments, the corporate group is audited on an annual basis for the effectiveness of systems, communication and results. Management of issues evaluated.
Enables Baxter to recertify facilities on a flexible schedule: o 6 months or less with questionable performance o 1 – 2 years for facilities with system weaknesses o 3 years for high-performing sites
What can jeopardize the Group Certificate? o Significantly degraded performance at a certified site o Serious system gaps at the Corporate level
Thoughts on OHSAS 18001
Implementation − If ISO 14001 is in place, much easier – opportunities to piggy back − Management systems are parallel − Audits can be combined for efficiency − Performance/outcomes are considered in decision making on certification − Management review can be combined with ISO 14001 Training − Sites should have read the standard – not difficult − Root cause analysis should be robust − Periodic refreshers recommended
Other Benefits − Meets customer expectations − “Points” for social responsibility when completing sustainability surveys − Drives program outcomes and consistency
Choosing a Certifying Body
− Look for accreditation status of the group – UKAS − Red Flag – if they do ISO 14001/OHSAS 18001 and ISO 9001 at the same
time. The quality standard assessment is based on different sources of information • Might be OK for a periodic • Not OK for initial
− Ask about the process they use on site -- # days; # assessors − Partnering – will they do it?
• Combine with corporate audit = efficiency and less impact on site • Noncompliance with company requirements is considered • Can agree on consideration of performance
− Quality and experience of assessors • Consider technical backgrounds • How are they qualified to be a lead assessor
− Other Client Companies – history and references
Impact – Big Picture
Before OHSAS
After OHSAS
Impact on Safety Performance – 2005-2010 Long Range Goals and Current Performance
Reduction in Rates Since 2005 • 49% Cases with Days Lost Rate
• 39% Days Lost Rate
• 41% Recordable Rate
Cases with Days Lost Rate
Days Lost Rate
Recordable Cases Rate
Performance to Original 2010 Long-Term Goals
• 28% Favorable in Cases with Days Lost Rate
• 24% Favorable in Days Lost Rate
• 21% Favorable in Recordable Rate
Original Long Term 2010 Goal: 0.23
Original Long Term 2010 Goal: 6.00
Original Long Term 2010 Goal: 1.27
Current Performance – 12/31/12 • 0.154 Cases with Days Lost Rate • 4.33 Days Lost Rate • 0.90 Recordable Cases Rate
Comments or Questions?