Post on 05-Dec-2014
description
HIGHER PROFIT MARGINS THROUGH BACK OFFICE AUTOMATIONRuss Danford, Chris Farrell and Rob Trail
• About SpringAhead
• The back-office conundrum
• The golden rules of back-office savings
• Peering into the future
• Summary
AGENDA
• Online time and expense report service
• Integrates with a wide array of software platforms
• 2,000+ customers
• Core, repeatable processes represent a material cost
• Billing • Payroll• Reporting & Commissions
• Errors are costly• Financial• Cash flow • Client relations
THE BACK OFFICE CONUNDRUM
1.Challenge every process you have
2.Never enter data twice
3.Never use paper
4.Build your strategy around “open” systems
THE GOLDEN RULES FOR BACK-OFFICE SAVINGS
• Sharing data between systems is now a low-cost option
• Best-of-breed apps can focus intensively on narrow problem sets
• Monolithic software providers face a major challenge
PEERING INTO THE FUTURE: OPEN API’S
PEERING INTO THE FUTURE: OPEN API’S
• The bar for software is being raised daily
• Consumer software is leading the way
• Software companies that lag will fail
PEERING INTO THE FUTURE: USER EXPERIENCE
PEERING INTO THE FUTURE: USER EXPERIENCE
• Machine learning is a precursor to artificial intelligence
• People will become increasingly resistant to repetitive tasks
• Machine learning talent is already a strategic differentiator
PEERING INTO THE FUTURE: MACHINE LEARNING
PEERING INTO THE FUTURE: MACHINE LEARNING
• Quality back-office management is a strategic advantage
• Back-office costs will decline sharply this decade
• Adopt a flexible strategy
CONCLUSION
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