FACEBOOK INSIGHTS –

PAGE & POST INSIGHT ANALYSIS

Praneeth Marisa @The_Devante

http://in.linkedin.com/pub/praneeth-mkc/7/694/229

Praneeth Marisa

@The_Devante OUTLINE

• Overall Brand Page Performance Dashboard

• Page Insights

• Post Analysis

• Key Notes

Praneeth Marisa

@The_Devante

OVERALL BRAND PAGE PERFORMANCE

DASHBOARD

Praneeth Marisa

@The_Devante OVERALL BRAND PAGE PERFORMANCE DASHBOARD

Create a new excel sheet

Select the time frame for which you want to evaluate the performance

• Example: 20th August’12 to 26th August’12

Formulate the excel sheet ‘DASHBOARD’ in the below mentioned format:

Praneeth Marisa

@The_Devante

PAGE INSIGHTS

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

Select your ‘PAGE’ by clicking on the page in the ‘PAGES’ section, which is present on the

left side of your NEWS FEED; as indicated below:

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

Click on ‘SEE ALL’ on the ‘INSIGHTS’ section as shown below:

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

On clicking on ‘SEE ALL’, the below mentioned screen will appear; now click on ‘EXPORT

DATA’

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

On clicking on ‘EXPORT ALL’, the below mentioned screen will appear

Now click on the ‘PAGE LEVEL DATA’, which would provide you with ‘PAGE INSIGHTS’

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

Select the ‘START TIME’ & ‘END TIME’; Select the ‘FILE FORMAT’ as EXCEL

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

All dates & times are in Pacific Time, therefore, it is always recommended to select dates

TWO DAYS PRIOR to the actual Start Time & TWO DAYS POST the actual End Time

In this case, we need to look at the Page Insights for the period 20th August’12 till 26th

August’12; in order to account for the Pacific Time to Indian Standard Time Adjustment,

we would select 18th August’12 as the Star Time & 28th August’12 as the End Time

Select ‘DOWNLOAD’

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

Once the download is completed the below mentioned window appears

Select ‘YES’ when a window as shown below opens:

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

On opening the FACEBOOK INSIGHTS – DATA EXPORT, Select ‘ENABLE EDITING’ in order to

analyze the data as shown below:

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

In the FACEBOOK INSIGHTS – DATA EXPORT the data required for the Current Analysis will be

obtained in the worksheet titled ‘KEY METRICS’, as indicated below

Sort the dates in COLUMN A and ‘DELETE’ additional dates that were selected in order to account

for the Pacific Time & Indian Standard Time adjustment, we are now left with dates from 20th

August’12 to 26th August’12:

Praneeth Marisa

@The_Devante PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

Select ‘LIFETIME TOTAL LIKES | DAILY LIKES | DAILY UNLIKES’, which are present under column ‘H’, ‘I’ &

‘J’ as shown below

‘COPY - (Ctrl + C)’ the Lifetime Fans | Daily Likes | Daily Unlikes from 20th August’12 to 26th August’12

‘PASTE VALUES - (Alt + E + S + V)’ the copied onto the ‘EXCEL SHEET DASHBOARD’ as shown below:

‘Alt + E + S + V’

‘Ctrl + C’

Praneeth Marisa

@The_Devante

POST INSIGHTS

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Now click on the ‘POST LEVEL DATA’ in the below mentioned window, which would provide you with ‘POST

INSIGHTS’

All dates & times are in Pacific Time, therefore, it is always recommended to select dates TWO DAYS

PRIOR to the actual Start Time & TWO DAYS POST the actual End Time

In this case, we need to look at the Post Insights for the period 20th August’12 till 26th August’12; in order to

account for the Pacific Time in to Indian Standard Time Adjustment, we would select 18th August’12 as

the Star Time & 28th August’12 as the End Time

Select ‘DOWNLOAD’

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Once the download is completed the below mentioned window appears

Select ‘YES’ when a window as shown below opens:

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

On opening the FACEBOOK INSIGHTS – DATA EXPORT, Select ‘ENABLE EDITING’ in order to

analyze the data as shown below:

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

In the FACEBOOK INSIGHTS – POST DATA EXPORT the data required for the Current Analysis data

will be obtained in the 2nd worksheet titled ‘LIFETIME TALKING ABOUT THIS’

‘ADD a COLUMN’ next to ‘COLUMN G’, enter a time duration 12 Hours & 30 Minutes (12:30:00) in

the cell H2 in order to Adjust Pacific Time to the Indian Standard Time, time difference is

between them is approximately 12 Hours and 30 Minutes, as shown below:

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

ADD the ‘DATES’ mentioned under the Column G ‘POSTED’ to 12:30:00, using the formula as

mentioned below

‘$’ sign is pre-fixed to ‘H’ & ‘1’ in order to freeze the cell ‘H1’ so that we can ‘COPY’ &

‘PASTE’ the formula present in cell ‘H2’ onto the other cells present under the Column H

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

‘COPY’ & ‘PASTE’ the cell ‘H2’ on to the remaining cells of Column ‘H’

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

‘REMOVE THE FORMULA’ from the cells of ‘COLUMN H’ by COPYING all the elements of Column H

& PASTING VALUES onto their exact same old cell locations

Example, for removing formulae from cell H2, you COPY (Ctrl + C) the cell H2 & PASTE VALUES

(Alt + E + S + V) onto the cell H2

Before Removing the Formulae from cell H2, the Formula Dialog Box will contain the formula

(Fig. BEFORE); once the formulae is removed by Pasting the values, the Formula Dialog Box will

contain only the Date & Time (Fig. AFTER) as shown below

‘Alt + E + S + V’

BEFORE

AFTER

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

‘RE-TITLE COLUMN H’ as ‘POSTED’, as the time difference is now adjusted

And then ‘DELETE COLUMN G’ as it is no longer required

Add ‘FILTER’ to the columns of the excel; through Data Filter or (Ctrl + Shift + L)

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Sort Column G as ‘OLDEST TO NEWEST’ as shown below:

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

‘DELETE’ additional dates that were selected in order to account for the Pacific Time &

Indian Standard Time adjustment, we are now left with dates from 20th August’12 to 26th

August’12:

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Please note that the Column - ‘POSTED’ contains both ‘DATE’ as well as ‘TIME’, we need to

Separate ‘DATE’ & ‘TIME’ into two separate columns for this analysis

In order to do so we insert a new Column Next to Column G

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Separating DATE & TIME in different Columns:

• ‘SELECT’ all the elements of COLUMN G

• Select DATA TEXT TO COLUMNS

1. Press ‘NEXT’

2. Select only ‘SPACE’ & press ‘NEXT’

3. Press ‘FINISH’

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

After performed the instructions mentioned in the earlier slide, we obtain a COLUMN H as shown

below:

Now ‘DELETE’ the new column added which now contains the ‘TIME’ as we do not require Time for

this analysis

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

‘ADD’ yet another new column next to Column G again & title it ‘COUNT’; FILL ALL THE

CELLS of the columns with ‘1’, as we need to get a count of number of posts made on each

day

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Now formulate a ‘PIVOT TABLE’ for the entire worksheet, in order to get the day-on-day

performance of the posts made on your Brand page

Step 1: Select All (Ctrl + A)

Step 2: Create Pivot (Alt + D + P) Excel Sheet or Database PivotTable

1. Press ‘NEXT’

2. Press ‘NEXT’

3. Press ‘FINISH’

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

‘PIVOT TABLE’ appears as shown below

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

‘DRAG & DROP’ Posted into ‘ROW LABELS’ as shown below

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

‘DRAG & DROP’ Count, Like, Comment & Share into ‘VALUES’ as shown below

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Change ‘VALUE FIELD SETTINGS’ to ‘SUM’ for all the elements in ‘VALUES’ as shown below

Select ‘SUM’

Select ‘VALUE FIELD SETTINGS’

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Once the ‘VALUE FIELD SETTINGS’ of all the elements in ‘VALUES’ are changed to ‘SUM’,

the below mentioned table is obtained:

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

COPY ‘SUM OF COUNT’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into

the ‘POSTS’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below:

‘Alt + E + S + V’

‘Ctrl + C’

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

COPY ‘SUM OF LIKE’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into the

‘LIKES’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below:

‘Ctrl + C’

‘Alt + E + S + V’

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

COPY ‘SUM OF COMMENT’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V)

into the ‘COMMENTS’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below:

‘Alt + E + S + V’

‘Ctrl + C’

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

COPY ‘SUM OF SHARE’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into

the ‘SHARES’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below:

‘Alt + E + S + V’

‘Ctrl + C’

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

APPLAUSE RATE = (LIKES / POSTS / FANS) * 1000000 : It is defined as the number of LIKES

per POST per 1Million Fans

APPLAUSE RATE FORMULAE is mentioned in the EXCEL SHEET DASHBOARD below, the same

is applied to all the remaining cell of COLUMN J

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

CONVERSATION RATE = (COMMENTS / POSTS / FANS) * 1000000 : It is defined as the

number of COMMENTS per POST per 1Million Fans

CONVERSATION RATE FORMULAE is mentioned in the EXCEL SHEET DASHBOARD below, the

same is applied to all the remaining cell of COLUMN K

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

AMPLIFICATION RATE = (SHARES / POSTS / FANS) * 1000000 : It is defined as the number of

SHARES per POST per 1Million Fans

AMPLIFICATION RATE FORMULAE is mentioned in the EXCEL SHEET DASHBOARD below, the

same is applied to all the remaining cell of COLUMN L

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

ADD the total number of POSTS, LIKES, COMMENTS & SHARES; the formulae for the same is as

mentioned below, this would determine ABSOLUTE COUNT of the PAGE ACTIVITY;

APPLY the formulae for the cells G11, H11 & I11

APPLAUSE RATE, CONVERSATION RATE & AMPLIFICATION RATE CANNOT BE ADDED

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Calculate the average number of LIKES, COMMENTS & SHARES; per 1 POST; the formulae for the

same is as mentioned below, which determines AVG. PERFORMANCE OF EACH POST;

Since, we are the determining average Likes, Comments, Shares; CELL F12 will contain ‘1’ which

indicates ‘1 POST’

‘$’ is pre-fixed to ‘F’ & ‘11’ in order to freeze the cell: TOTAL NUMBER OF POSTS; apply the same

formulae for the cells G12, H12 & I12 to get Avg. Likes / Post; Comments / Posts & Shares / Post

Praneeth Marisa

@The_Devante POST INSIGHTS – LIKES | COMMENTS | SHARES

Calculate the average APPLAUSE RATE, CONVERSATION RATE & AMPLIFICATION RATE; the

formulae for the same is as mentioned below;

APPLY the formulae for the cells J12, K12 & L12

Praneeth Marisa

@The_Devante

KEY NOTES

Praneeth Marisa

@The_Devante KEY NOTES

• ‘TOTAL FIGURES’; is useful to understand the ABSOLUTE COUNT of the OVERALL PAGE

ACTIVITY

• ‘AVERAGE FIGURES’ is useful to understand the AVERAGE PERFORMANCE of EACH POST

• ‘APPLAUSE RATE, CONVERSATION RATE & AMPLIFICATION RATE’; is useful while one wants to

analyze the growth of the brand page’s performance over a period of time

• These THREE measurement units NORMALIZE the NUMBER OF POSTS made as well the

NUMBER OF LIFETIME FANS over the period

• Therefore, it helps us to determine whether LIKES / POST / 1MILLION FANS or COMMENTS /

POST / 1 MILLION FANS or SHARES / POST / 1 MILLION FANS has increased / decreased from

one Time Frame to another

THANK YOU

Praneeth Marisa @The_Devante

http://in.linkedin.com/pub/praneeth-mkc/7/694/229