Post on 20-Jan-2015
description
Mobile customer loyalty and CRM
Showcase: 10stamps
@Coffee Fellows
Loyalty-Systems
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Paper Plastic Mobile
April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
A known conecpet to a new plattform
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• Keine überfüllten Geldbeutel mehr
• Keine halbvollen Stempelkarten
• Kein Vergessen von Karten mehr
• Gemeinsam Rabatte sammeln
è Kostenlose App
Klarer B2C-Kundennutzen
April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
10stamps puts paper-based loyalty cards on the mobile phone
4 April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
5 April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
6 April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
7 April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
8 April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
„Die App läu+ bei mir super, denn jetzt hab ich meine Coffee Fellows Stempelkarte immer dabei!
9 April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
Meine Kunden suchen nicht mehr minutenlang in ihren Handtaschen nach der Stempelkarte, sondern benutzen einfach ihr Handy.
We combined the simplicty of loyaty cards with the powerful tools of the digital world
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Communication channel
Customer interaction
Trackable
Instant
Popular
Simple
Promotional
Individual & flexible
Advantages of bonus-systems
Advantages of mobile channel +
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+
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April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
Mega-Trend: The mobile channel
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Quellen: Flurry-‐analyKcs (Mai 2011), Bitkom (August 2011), madreport (September 2011).
10 Millionen Smartphone Nutzer in
Deutschland
Fakten
10 Millionen Smartphones werden 2011 in Deutschland verkau+
Jedes DriUe verkau+e Handy in Deutschland ist ein
Smartphone
April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
Speaker
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Contact !Arash Houshmand Co-founder info@contigua.de +49 89 2155569-10
April 24, 2012 10stamps | Mobile Retail & Brand Masterclass
Would you like to try it?!