Post on 13-Feb-2018
Capability Statement
Australia’s Leading Corporate Operational Platform
� gemba@gemba360.com� www.gemba360.com
� 1300 360 360
� 18 Horne Street, Thomastown VICTORIA 3074
Australis Leading Corporate Operational Platform
Welcome to Gemba360: Australia’s Leading Corporate IT PlatformPeople expect IT systems to be a challenge to use. Why purchase an IT systemand then try and �t your “way of doing business” to that system? Gemba360:> is easy as point and click, simple.> tailored to “your way of doing business”.> 100% mobile and 100% scalable.
Gemba360 is a Software, Enterprise Level Solution and Critical InfrastructureNetwork used by organizations of all sizes. Organizations include:> Solo Practitioners ,> Government Funded Agencies,> NGOs and> National Governments to support essential services of their Country.
Experience: Kaizen Synergy Law Firm has been operatingthe Gemba360 IT Platform for over 10 years now.
Data Security: Your data is safer with us than you! Ourmanaged datacentres are ASIO Tier4 rated centres– the highest in Australia
Support: Over 6,500 User Agencies are supported inAustralia and you can contact your Gemba TeamMember for any inquiries.
100% Mobile: Gemba360 is 100% mobile, people can workfrom anywhere in the world and with any mobile device.
Global Leaders: Our IT Tech Team are Global Leaders withresumes including Google, Facebook, Dell and the UnitedStates Federal Bureau of Investigations to name a few.
System Reliability: Gemba360 manages on average $1.37Billion in corporate transactions daily
Global Reach: Of�ces in NZ, Manila and opening 14 of�cesin the Asia Paci�c Region.
Project Scopes: Gemba360 exploring the Rollout to 20countries across the Paci�c Region.
Nihal SamaraGeneral Counsel & Legal Director
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Contents Page:
Section 1: A dynamic collaboration with our Clientsand overview of the Gemba360 system
Section 2: Why Kaizen Synergy
Section 3: Case Studies
Case Study 1: Local Community Agency
Case Study 2: State Government Program
Case Study 3: Country Program
Gemba360 Capability Statement
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Common Issues Faced
How can wecontrol ourdocumentmanagement?
How do wecontrol our riskmanagement?
There must be aneasier way to dobusiness?
Can we get regularlegal complianceupdates in an easyto understandformat? Can we have
an IT systemthat is easy touse?
How do we scaleour IT costs?
YES!
GEMBA360
Australis Leading Corporate Operational PlatformPage 5
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Dashboard
• Point and Click
• Simple and easy to use
• Web based
• Tailored to each staff member in your agency
• Unlimited users
• The dashboard allows you to start… Today
gemba
Support Settings
Notice Board Search Notice
Post New Notice Notice Report
New Clinical GovernancePolicy
Information on new policycirculated to staff...
Read more
YourCompany
LogoAnna Sanchez
Team Leader - Operations
O&HS Form
Compliance Calendar
Quality Journals
Meeting Rooms
Education
C& SOP
Opportunity forImprovement
WebsiteCMSPayroll
RiskManagement
NoticeRegister
HRManagementSystem
PatientRecordSystem
DisasterSystem
FinanceSystem
Page 6
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Service Offerings
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Legal Compliance
Your complete solution for:
Legal updates
Compliance reporting
Quality & Governance
Risk Management
Workplace Health & Safety
Document Management
Online resources for staff
ITEM GEMBAYOUR
SYSTEM
GENERAL ADMIN
Access for all sta�
Video Conferencing Meeting Room
LEGAL
Legal updates for your sta�
Legal audit tools
COMPLIANCE
Compliance Calendar covering all your reporting obligations
QUALITY & CLINICAL GOVERNANCE
Credentialing and Scope of Practice Module
Site Audit Tools
Quality Planning Tools
Quality Improvement Tools
RISK MANAGEMENTRisk Management Module covering Strategic, Corporate andServices
OH&S
Occupational Health and Safety Modules
DOCUMENT MANAGEMENT
ONLINE RESOURCE PROGRAM FOR STAFF
Online training programs for sta�
Library resources, Dictionary and Templates
SUPPORT SERVICES
Online Quality Journals covering all your standards
Telephone Compliance Support from a dedicated KaizenSynergy sta� member
Document Management System including:
- Policies Register
- Contracts Register
- Unlimited storage with complete backup and permissionlevels
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Mobile Interface
Gemba360 designed for todayand for the future.
Work:
In the of�ce
Mobile
iPhones
iPads
Anywhere you are Gemba360 works
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Mobile Interface
Equipment
Example
Internet AccessExternal Software
& Server
gemba
ITPlatform
QualityManagement
DisasterManagement
HRManagement
FinanceManagement
ClientHealthRecord
Basic Module-Quality ManagementAddition Modules All Data Mine Information
WorkstationSmartphones Tablets
Improved Health CarePatient/Client Health Professional
gemba
Client Record- History- Updates- Appointments
HR- Staff
Finance- Bill ing- Payroll
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Data Migration
Moving from your systemto Gemba360 is easy.
• We have a Standard Operating Procedure to effectively and efficiently do it.
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Project Risk Management
Project rollout includes risk management plan to ensure effective roll outon schedule, to budget and without delay.
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Data Integrity
• Data integrity is critical
• Quality testing to ensure legacy data is migrated effectively into Gemba360
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Scalable Solution
• Gemba360 Platforms are scalable and support agency’s to Countries.
• Add on modules when required
• Use the “Gemba360 Sandbox” to look at new modules
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Integration
All the modules talk to each other…
Data gets only put in once.e.g. Staff lodges a time sheetand once approved…..
1) Finance gets noti�ed,
2) Appointment book gets updated
3) HR rosters are updated All above by simply clicking ON “approved”
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Building Bridges - APIs
• Often a “bridge” is needed to connect one or more databases together. This is called an API. Often these APIs don’t exist.
• Don’t worry, our Gemba360 Development Team can custom build APIs to help your Agency overcome “information” gaps.
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Security
• Your data is safer with us than you!• Our managed datacentres are ASIO Tier4 rated centres – the highest in Australia• With 99.9999% backup redundancy• 2 sites 1) Port Melbourne, 2) Sydney with mirrored parallel Networks and backups• Have a look at our ICT Service Architecture that provides our leading Server Networking information.
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ICTService
Architecture
Australia’s Leading Corporate Operational Platform
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 - Transformation through methodology integration
• Helping our Clients from small Agency’s to Country’s transform their enterprises and businesses• 100% Project Management including Change Management and Programme Delivery.
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Gemba360 Capability Statement
Australis Leading Corporate Operational PlatformPage 20
1. Kaizen Synergy law �rm has been operating Gemba360 for over 10 years.
2. We are a registered NBN Service provider
3. We manage our own Datacenter's that have an ASIO Tier 4 rating to ensure your data is secured
4. All our system development is undertaken by our own in-house IT developers that have resumes fromGoogle, Facebook and the United States Federal Bureau of Investigations.
5. We work with agencies across all Sectors
6. Gemba360 system is beautifully simple but seriously effective
7. With Of�ces around the world
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 has the presence to meet the needs of our Global Clients
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Disaster System inUkraine and Iraq
during Worldtime of crisis
6,500 User Agenciesin Australia
Of�ce in Manilato gain access to
leading ITdevelopers
Trans-tasmanservices to
of�ce in New ZealandSystem Program
covering 20countries in
Paci�c
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Australia brings deep industry experience
Page 22
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Vision and Strategic Intent
Page 23
• Our teams are led by industry and business thought leaders and provide an in-depth Gemba360 experience.
• We have a large pool of both functional and technical experts that have deep industry credentials.
• This combination of skills enables us to work hand in hand with our clients to enable them to realise optimise numerous benefits fast.
• We bring proven methodologies, global best practices, accelerators and tools for benchmarking
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Recognition and Awards
Page 24
• NAIDOC Award 2013
• Australia’s leading Corporate IT Platform
• Registered Kaizen Synergy Law Firm by all legal practice Boards in Australia
• Dubai international Emergency and Disaster conference
• Peer reviewed IT system in leading Journals Computers and the Law
• University Award for Public Private Partnership
• Australia’s first Aboriginal Constitutional Compliance set with ASIC
2012 NAIDOC Award Recipient for
Outstanding Service
Above and Beyond the Call of Duty
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Our Global Credentials, positioning in the market and client relationships
Page 25
• Australia’s first Aboriginal Constitution registered under ASIC compliance requirements
• System roll out to Peak bodies and agencies across States and Territories
• Over 6,500 Client Agencies in Australia
• 1,000,000 users accessing Gemba360 at any one time
• Developing project plan for system implementation across 20 countries with EFP: $25,000,000 in Stage 1 Project infrastructure
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 approach for a successful process improvement and transformation
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Elements of Gemba360 Service Delivery
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 Solution: Of�ce of CEO
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GENERAL ADMIN
Access for all sta�
Video Conferencing Meeting Room
Legal updates for your sta�
Legal audit tools
COMPLIANCE
Compliance Calendar covering all your reporting obligations
QUALITY & CLINICAL GOVERNANCE
Credentialing and Scope of Practice Module
Site Audit Tools
Quality Planning Tools
Quality Improvement Tools
RISK MANAGEMENTRisk Management Module covering Strategic, Corporate and Services
LEGAL
OH&S
Occupational Health and Safety Modules
DOCUMENT MANAGEMENT
ONLINE RESOURCE PROGRAM FOR STAFF
Online training programs for sta�
Library resources, Dictionary and Templates
SUPPORT SERVICES
Online Quality Journals covering all your standards
Telephone Compliance Support from a dedicated Kaizen Synergy sta� member
Document Management System including:
- Policies Register
- Contracts Register
- Unlimited storage with complete backup and permission levels
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Gemba360 – Key Activities
Page 29
- Alig n i n g st rat eg y t o con s u lt i n g TOM
- Enga g i n g i n cli e nt i ss u e-d rive n, va l u ea-dded Ge mba 360 t ra n s fo rmat ion wo rk
- En su ri n g g reat co l l a bo rat ion wit h Ge mba 360 t ea m
- New a rea s i n focu s i n cl u de Ge mba 360 C lou d st rat eg y & p roce ss
- Ge mba 360 e n a ble me nt o f IF RS comp li a n ce & Ge mba 360 EPM, C Fm, XBL
- I n du st ry spe cif i c a cce le rat o rs fo r a l l Se ct o rs i n cl u di n g Hea lt h, Commu n ity Se rv ice s
- Focu s on we b-ba s ed so l ut i on s & cu st om e n h a n ce me nt s fo r ex i st i n g cli e nt s
- Great e r i nt eg rat ion wit h ot h e r con s u lt i n g compet e n ci e s
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
More than a system integrator, Gemba360 is a strategic integrator
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Strategic Integration is Kaizen Synergy LawFirm’s approach to Gemba360 enabledtransformation. Gemba360 focusses on anorganization’s strategy enable by seventransformational levers (business process,management control, culture, organisation,data, metric, and Gemba360 applications)to affect the outcomes that result insustainable value.
Our Consultants bring the insight, andcapabilities required:• Industry knowledge• Solution Expertise• Methodology• Leading Practice• Tools & Accelerators• Regulatory Insights… to incorporate the transformational leversin a practical way. Gemba360 Strategic Wheel
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Case Study 1: Local Community Agency
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Name: Women’s Housing Ltd
Country: Australia
Industry: Community Services Sector
Background & Client Issues• Legal compliance system required to manage regulatory issues• Document Management system to consolidate and manage version of policies, contracts and reporting
Gemba360 Approach• Establish Gemba Compliance Team member to support transition• Administrative system reviewed and Gemba tailored to organisation chart• Consolidation of workplans into Gemba360
Client Bene�ts• Fast implementation of Compliance system• More efficient administration• Single access for all staff• Improved risk management• Improved compliance• See reference from Operations Manager
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Case Study 2: Victorian State Government Program
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Name: Victorian State Government
Country: Australia
Industry: Whole of Government
Background & Client IssuesGemba360 Victorian Single Integrated IT Platform to improve the effectiveness and ef�ciency of Funded Agencies..
Gemba360 ApproachThis project will:1. Improve the effectiveness and ef�ciency for a Victorian Funded agency to deliver services to Victoria’s most vulnerable people;2. Deliver a seamless system connection within and between primary, ambulatory, aboriginal health services, community services, bush nursing, local government, acute services and State Government Agencies;3. Facilitate Victorian Funded Agencies to deliver better informed services using robust clinical governance and evidence-based practice across programs and services;4. Reduce non-direct service costs by improving effectiveness and ef�ciency by single data entry in use of infrastructure to support Funded Agencies;5. Improve data reporting and analysis of population datasets across State and Commonwealth Government including the Medicare Bene�ts Schedules;6. Undertake an Action Research Project to evaluate the compliance of project to key performance indicators;7. Develop a local regional IT strategy that builds upon key deliverables of the State Government of Victoria’s ICT Strategy.
Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Case Study 2: Victorian State Government Program
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Gemba360 Capability Statement
Australis Leading Corporate Operational Platform
Case Study 3: Country Program
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Name: Republic of Palau
Country: Republic of Palau
Industry: Whole of Government
Background & Client IssuesScoping out of Single Public Health and Compliance reporting systemto cover all States across the diverse and vast oceanic region.
Gemba360 ApproachStage 1: Establish Local Datacentre to support local industry and ensurethat the Republic of Palau GovernmentStage 2: A single Public Health IT System to join the Government to:• local Hospital;• community centres,• other public health services and• all people and visitors to Palau across all States.• This also includes a centralised IT Disaster Management System.
Client Bene�ts• 100% of population access to Gemba360• Overcome the inadequate human resources in medicine, public health, nursing, and allied health.• Improve Public Health monitoring and future proofing IT infrastructure