ALE14 Leadership and Emotional Intelligence

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Presentation from ALE14 unconferece, Cracow, Poland, August 20-22th.

Transcript of ALE14 Leadership and Emotional Intelligence

Agile Agile Agile Agile LeadershipLeadershipLeadershipLeadership and and and and

EmotionalEmotionalEmotionalEmotional IntelligenceIntelligenceIntelligenceIntelligence

ALE14 Agile Leadership and Emotional Intelligence, 1

EmotionalEmotionalEmotionalEmotional IntelligenceIntelligenceIntelligenceIntelligence

dr Jerzy Stawickidr Jerzy Stawickidr Jerzy Stawickidr Jerzy Stawicki

jerzy.stawicki@jsproject.pljerzy.stawicki@jsproject.pljerzy.stawicki@jsproject.pljerzy.stawicki@jsproject.pl

(Agile) (Agile) (Agile) (Agile) LeadershipLeadershipLeadershipLeadership

What is

ALE14 Agile Leadership and Emotional Intelligence, 2

missing?

Dr Jerzy StawickiProject Manager and ManagerProject Management consultant and trainerExperience:� Around 1990: state -owned company

About meAbout meAbout meAbout me

ALE14 Agile Leadership and Emotional Intelligence, 3

� Around 1990: state -owned company� After 1990: corporations (Siemens-Nixdorf,

ICL Poland, SAP Poland)� Since 2003:

AND passionate about Chinese philosophyTraveler

JourneyJourneyJourneyJourney: : : : LeadershipLeadershipLeadershipLeadership ---- WhatWhatWhatWhat isisisis missingmissingmissingmissing????

ALE14 Agile Leadership and Emotional Intelligence, 4

Leader, Team, LeadershipLeader, Team, LeadershipLeader, Team, LeadershipLeader, Team, Leadership

ALE14 Agile Leadership and Emotional Intelligence, 5

WhoWhoWhoWho amamamam I as a leader? I as a leader? I as a leader? I as a leader?

Mind and Body

Left vs. Right

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New vs. Old

Controlled vs. Automatic

Elephant and RiderElephant and RiderElephant and RiderElephant and Rider

Oh, stupidemotions !

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PuzzlePuzzlePuzzlePuzzle

Baseball bat and baseball cost together 1 dollar and 1 0 cents.Baseball bat costs 1 dollar more than a baseball.

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What is the cost of a baseball?

Elephant and RiderElephant and RiderElephant and RiderElephant and Rider

Rational part

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Emotions

Brain Organizing PrincipleBrain Organizing PrincipleBrain Organizing PrincipleBrain Organizing Principle

Minimize danger, maximize reward

Reaction: � Approach – avoid� Towards – away, � Reward - thread

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Decision of the Elephant - EmotionsHalf a second BEFORE conscious decision of the Rider

Leader, Team, LeadershipLeader, Team, LeadershipLeader, Team, LeadershipLeader, Team, Leadership

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Leader, Team, LeadershipLeader, Team, LeadershipLeader, Team, LeadershipLeader, Team, Leadership

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Emotional Intelligence FrameworkEmotional Intelligence FrameworkEmotional Intelligence FrameworkEmotional Intelligence Framework

TEAM LEADERSHIP

Social Awareness Relationship

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Source: A. Mersino: „Emotional Intelligencefor Project Managers”

Self-Awareness Self-Control

Management

SelfSelfSelfSelf----AwarenessAwarenessAwarenessAwareness

Ability to recognize my own emotions and their effects on myself and

others

Basic element

of EI

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SelfSelfSelfSelf----AwarenessAwarenessAwarenessAwareness

What I am feeling now?

Can be trained !

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SelfSelfSelfSelf----AwarenessAwarenessAwarenessAwareness ElementsElementsElementsElements

Observations -> Interpretation -> Emotions -> Actions

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Observations -> Interpretation -> Emotions -> Actions

Intentions

EmotionsEmotionsEmotionsEmotions ---- SelfSelfSelfSelf----ControlControlControlControl

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EmotionsEmotionsEmotionsEmotions ---- SelfSelfSelfSelf----ControlControlControlControl

Labelling emotions

Reframing, recontextualizationControl of your interpretations of the meaning of the situation

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of the meaning of the situation

„There is nothing either good or bad, but thinking makes it so”[Wiliam Shakeaspeare „Hamlet”, Act 2, scene 2]

Emotional Intelligence FrameworkEmotional Intelligence FrameworkEmotional Intelligence FrameworkEmotional Intelligence Framework

TEAM LEADERSHIP

Social Awareness RelationshipManagement

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Source: A. Mersino: „Emotional Intelligencefor Project Managers”

Self-Awareness Self-Control

Management

Connecting with OthersConnecting with OthersConnecting with OthersConnecting with Others

Perspective Taking

Attunement

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Attunement

Key capability of a leader

Attunement: Three PrinciplesAttunement: Three PrinciplesAttunement: Three PrinciplesAttunement: Three Principles

Increase your power by reducing it

Use your as much as your

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Use your as much as your

Mimic strategically

Interpersonal PrimaInterpersonal PrimaInterpersonal PrimaInterpersonal Primarrrry Rewards and Threadsy Rewards and Threadsy Rewards and Threadsy Rewards and Threads

Status

CertaintyAutonomy

Towards

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Autonomy

Relatedness

Fairness

orAw

ay

How to make „towards” reaction ?

Curiosity / Thinking The need to thinkHonor / Loyalty / Integrity Being loyal to a groupAcceptance / Approval The need for approvalMastery / Competence The need to feel capablePower / Influence The need for influence of willFreedom / Independence / Autonomy Being an individualRelatedness / Social Contact / Friends The need for friends

10 Intrinsic Desires 10 Intrinsic Desires 10 Intrinsic Desires 10 Intrinsic Desires ---- CHAMPFROGSCHAMPFROGSCHAMPFROGSCHAMPFROGS

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Relatedness / Social Contact / Friends The need for friendsOrder / Stability / Certainty The need for certainty, stabilityGoal / Idealism / Purpose The need for purposeStatus / Social Standing The need for social standing

Source: Jurgen Appelo. „Management Workout”

But, how can I know what is important for a person?

Communication starts with …Communication starts with …Communication starts with …Communication starts with …

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Communication starts with …Communication starts with …Communication starts with …Communication starts with …

Nature has given man tongue but two ears that we may hear

from others twice as much as we speak

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MindfulMindfulMindfulMindful CommunicationCommunicationCommunicationCommunication

Pause

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Opento whatis here

Listendeeply

Speakthe

truth

LeadershipLeadershipLeadershipLeadership withwithwithwith EmotionalEmotionalEmotionalEmotional IntelligenceIntelligenceIntelligenceIntelligence

CHAMPFROGS

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And …And …And …And …

It is all aboutshaping behaviour

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RetrospectiveRetrospectiveRetrospectiveRetrospective

Let’s try to apply knowledge of brain and emotional intelligence in your projects

„Try stuff, see what works and what doesn't , (…) and iterate”

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Good luck!